Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock
or unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 75) and replace it if nec-
essary (
Ypage 75).
If this does not work:
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.There is interference from a powerful source of radio waves.
XLock/unlock the vehicle using the remote control function of
the SmartKey. To do this, hold the key as close as possible to the
vehicle and press the %or& button.
If the vehicle can also not be locked/unlocked using the remote
control function:
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of
the SmartKey.
XHave KEYLESS-GO checked at a qualified specialist workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
XHave KEYLESS-GO checked at a qualified specialist workshop.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist work-
shop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey77
Opening and closing
Z
ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the
SmartKey.the on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(
Ypage 298).
or
XJump-start the vehicle (Ypage 299).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
!
The side windows will not open/close if
the battery is discharged or if the side win-
dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door closed. You could otherwise
damage the door or the side window.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(
Ypage 69).
78Doors
Opening and closing
XPull door handle;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened.
iWhen a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. For example, you can unlock
the front-passenger door from the inside or
lock the vehicle before you pull away.
XTo unlock: press button :.
XTo lock:press button ;.
If the front-passenger door is closed, the
vehicle locks.
The central locking/unlocking button does
not lock or unlock the fuel filler flap or the
stowage compartment in the center console. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking
button for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre-
viously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside
is unlocked.
Automatic locking feature
:Deactivating
;Activating
XTo deactivate: press and hold button :
for about five seconds until a tone sounds.
XTo activate: press and hold button ;for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
Doors79
Opening and closing
Z
over or be flung around and thereby hit vehicleoccupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
!Only close the trunk once the roof is low-
ered completely. Otherwise, you could
damage the roof.
If you close the trunk lid before the roof is
lowered completely, the loading aid switch
lights up and a warning tone sounds.
iOpening dimensions of the trunk lid
(
Ypage 352).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
The trunk lid can be:
Ropened/closed from outside
Ropened automatically from outside
Rlocked separately
Runlocked with the mechanical key
Ropened with the emergency release button
Opening/closing from outside
Opening
XPress the %button on the key.
XPull handle :.
XRaise the trunk lid.
Closing
XPull the trunk lid down using recess :.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-
GO.
If a KEYLESS-GO key is detected in the trunk,
the trunk lid cannot be locked and will open
again.
Opening automatically from outside
General notes
!The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
iOpening dimensions of the trunk lid
(
Ypage 352).
Opening
You can open the trunk lid automatically
using the handle in the trunk lid.
XIf the trunk lid is unlocked, pull the trunk lid
handle and let it go again immediately.
Trunk81
Opening and closing
Z
Vehicles with the trunk lid remote closing fea-
ture: the trunk lid can be also be opened
automatically using the SmartKey.
XPress and hold theFbutton on the key
until the trunk lid opens.
Locking the trunk separately
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk
remains locked and cannot be opened.
XClose the trunk lid.
XTake the mechanical key out of the Smart-
Key (
Ypage 74).
1Basic position
2To lock
XInsert the mechanical key into the trunk lid
lock as far as it will go.
XTurn the mechanical key clockwise from
position 1to position 2.
XRemove the mechanical key.
XInsert mechanical key into the SmartKey
(
Ypage 74).
Unlocking the trunk (mechanical key)
!
The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the mechani-
cal key. If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered (
Ypage 69).
XTake the mechanical key out of the Smart-
Key (
Ypage 74).
XInsert the mechanical key into the trunk lid
lock as far as it will go.
1Basic position
2To unlock
XTurn the mechanical key from position 1
counter-clockwise as far as it will go to
position 2.
XPull the trunk lid handle.
The trunk is unlocked.
XTurn the mechanical key back to position
1and remove it.
XInsert mechanical key into the SmartKey
(
Ypage 74).
Trunk emergency release
You can unlock the trunk lid from the inside
with the emergency release button.
82Trunk
Opening and closing
If someone is trapped:
XRelease the&button immediately.
XPress and hold the %button until the
side windows open again.
You can use the SmartKey to open or close all side windows simultaneously.
XClose the roof (Ypage 87).
XOpen the trunk partition (Ypage 88).
XPoint the tip of the SmartKey at the driver'sdoor handle.
XTo open all side windows: press the%
button on the key until the side windows
are fully opened.
XTo interrupt the opening procedure:
release the %button.
XTo close all side windows: press the&
button on the key until the side windows
are fully closed.
XTo interrupt the closing procedure:
release the &button.
Convenience closing with KEYLESS-GO
GWARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos-
ing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
If someone is trapped:
XRelease the recessed sensor surface on the
door handle immediately.
XPull the door handle immediately and hold
it until the side windows open again.
With KEYLESS-GO you can close all side win-
dows simultaneously. The KEYLESS-GO key
must be outside the vehicle. All the doors
must be closed.
XTouch recessed sensor surface :on the
door handle until the side windows are fully
closed.
iMake sure you only touch recessed sen-
sor surface :.
XMake sure that all the side windows are
closed.
XTo interrupt convenience closing:
release recessed sensor surface :on the
door handle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPull the corresponding switch on the door
control panel until the side window is com- pletely closed (
Ypage 83).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side win-
dow is completely closed (
Ypage 83).
XHold the switch for an additional second.
XIf the respective side window remains
closed after the button is released, then it
has been set correctly. If this is not the
case, repeat the steps above again.
Side windows85
Opening and closing
Z
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
If somebody becomes trapped:
Rpress one of the memory function position
buttons, or
Rmove the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving.
The adjustment process is stopped.
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If somebody becomes trapped:
Rpress one of the memory function position
buttons, or
Rpress one of the memory function memory
buttons, or
Rmove the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving
The adjustment process is stopped.
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (
Ypage 206).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when
you:
Rremove the SmartKey from the ignition lock
Ropen the driver's door with KEYLESS-GO in position 1
Ropen the driver's door and the SmartKey is
in position 0or 1in the ignition lock
iThe steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selec-
ted position when:
Rthe driver's door is closed
Ryou insert the SmartKey into the ignition
lock
or
Ryou press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the setting with the memory
function (
Ypage 106).
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the posi-
102Steering wheel
Seats, steering wheel and mirrors
KEYLESS-GO
Generalnotes
Vehicles wit hKEYLESS-GO are equipped wit h
a SmartKey featurin gan integrate dKEYLESS -
GO start function and adetachable Start /
Stop button.
The Start/Sto pbutto nmus tbe inserted in th e
ignition loc kand th eSmartKey mus tbe in th e
vehicle.
When you insert th eStart/Sto pbutto nint o
th eignition lock, th esystem needs approx -
imately two seconds recognition time. You
can then use th eStart/Sto pbutton.
Pressing th eStart/Sto pbutto nseveral times
in succession correspond sto th edifferen t
ke yposition sin th eignition lock. This is only
th ecas eif you are no tdepressing th ebrak e
pedal .
If you depress th ebrak epedal and press th e
Start/Sto pbutton, th eengin estart simmedi-
ately.
A chec kwhic hperiodically establishes aradi o
connection between th evehicl eand th e
SmartKey determine swhether avalid Smart -
Key is in th evehicle. This occurs, for example,
when starting th eengine.
To start th evehicl ewithout actively usin gth e
SmartKey:
Rth eStart/Sto pbutto nmus tbe inserted in
th eignition lock.
Rth eSmartKey mus tbe in th evehicle.
Rth evehicl emus tno tbe locke dwit hth e
Sma
rtKey or KEYLESS-GO (
Ypage 73).
Do no tkeep th eSmartKey:
Rwit helectronic devices, e.g. amobile
phone or another SmartKey.
Rwit hmetallic objects ,e.g. coins or metal
foil.
Rinside metallic objects ,e.g. ametal case.
This can impair th efunctionalit yof th eKEY-
LESS-GO key. If you loc
kth evehicl ewit hth eSmartKey' s
remot econtrol or wit hKEYLESS-GO ,after a
short time:
Ryou will no tbe able to switch on th eignition
wit hth eStart/Sto pbutton.
Ryou will no tbe able to start theengin ewit h
th eStart/Sto pbutto nuntil th evehicl eis
unlocke dagain .
iThe engin ecan be switched off while th e
vehicl eis in motion by pre ssing and holding
th eStart/Sto pbutto nfor three seconds.
This function operate sindependentl yof th e
ECO start/sto pautomatic engin eswitch -
off function .
Key positions wit hKEYLESS-G O
:Start/Stopbutto n
;Ignition loc k
As soo nas th eignition is switched on ,all th e
indicator lamp sin th ein strumen tcluste rligh t
up. Further information on situationswher e
an indicato rlamp either fails to go out after
startin gth eengin eor lights up while drivin g
(
Ypage 243).
If Start/Sto pbutto n: has no tyet been
pre ssed, this correspond sto th eke ybein g
remove dfrom th eignition .
XTo switch on th epower supply :press
Start/Sto pbutto n: once .
The powe rsuppl yis switched on .You can
no wactivat eth ewindshield wiper s,for
example.
If you then open th edriver's door when in
this position ,th epowe rsuppl yis deactiva-
ted.
140Driving
Driving and parking