ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the
SmartKey.the on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(
Ypage 557).
or
XJump-start the vehicle (Ypage 559).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
!
The side windows will not open/close if
the battery is discharged or if the side win-
dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door closed. You could otherwise
damage the door or the side window.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(
Ypage 80).
88Doors
Opening and closing
Opening/closing automatically from
inside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the trunk lid. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
trunk lid.
Rpull the trunk lid handle
GWARNING
The trunk lid can be automatically opened or
closed even if the SmartKey is not in the vehi- cle. If children are left unsupervised in the
vehicle, they could activate the functions.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
iOpening dimensions of the trunk lid
(
Ypage 608).
Opening and closing
XTo open: pull remote operating switch for
trunk lid :until the trunk lid opens.
XTo close: press remote operating
switch :for the trunk lid, until the trunk lid
is closed.
You can open and close the trunk lid from the
driver's seat when the vehicle is stationary
and unlocked.
Locking the trunk separately
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk
remains locked and cannot be opened.
XClose the trunk lid.
XTake the mechanical key out of the Smart-
Key (
Ypage 84).
1Basic position
2To lock
Trunk95
Opening and closing
Z
The seat belt should:
Rfit snugly across your body
Rbe routed across the middle of your shoul-
der
Rbe routed in your pelvic area across the hip
joints
XBefore starting off, adjust the rear-view mir-
ror and the exterior mirrors (
Ypage 116) in
such a way that you have a good view of
road and traffic conditions.
XStore the seat, steering wheel and exterior
mirror settings using the memory function
(
Ypage 119).
Seats
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The seats can still be adjusted when there is
no SmartKey in the ignition lock.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
(
Ypage 56) and "Children in the vehicle"
(
Ypage 68).
GWARNING
If you adjust the seat height carelessly, you or
other vehicle occupants could be trapped and
thereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
!To avoid damage to the seats and the seat
heating, observe the following information:
Rkeep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
Rclean the seat covers as recommended;
see the "Interior care" section.
Rdo not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
Seats109
Seats, steering wheel and mirrors
Z
The seats should only be occupied by
passengers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat cov-
ers, child seats or booster seats.
!To avoid damage to the seats and the seat
heating, observe the following information:
Rkeep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
Rclean the seat covers as recommended;
see "Interior care".
Rdo not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools. The seats should only be occupied by
passengers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat cov-
ers, child seats or booster seats.
!Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam- aged.
iThe head restraints cannot be removed.
For more information, contact a qualified
specialist workshop.
Adjusting the seats electrically
:Head restraint height
;Seat height
=Seat cushion angle
?Seat cushion length
ASeat fore-and-aft adjustment
BBackrest angle
iFurther related subjects:
RYou can store the seat settings using the
memory function (
Ypage 119).
RIf PRE-SAFE®is triggered, the front-
passenger seat will be moved to a better
position if it was previously in an unfav-
orable position (
Ypage 67).
Adjusting the front-passenger seat
from the driver’s seat
GWARNING
The front-air bags for could also injure the
vehicle occupants in the front If the front
seats are positioned too close to the dash-
board or steering wheel. This poses an
increased risk of injury or even fatal injury.
Always adjust the front seats so that they are
as far from the front air bags as possible. Also
observe the notes on the correct adjustment
of the seats.
!Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged.
110Seats
Seats, steering wheel and mirrors
AIRSCARF
Switching on/off
GWARNIN G
When AIRSCARF is switched on ,ver yhot air
can flo wfrom th events in th ehead restraints .
This could result in burn sin th eimmediat e
vicinity of th eair vents .There is aris kof injury.
Reduc eth eheater output before it become s
to ohot .
The AIRSCARF function warm sth ehead and
neck area of vehicl eoccupant swit hwarm air.
The warm air flows out of th ehole sin th ehead
restraints .
The three red indicator lamp sin th ebutto n
indicat eth eheating level you hav eselected.
XMak esur ethat th eSmartKey is in position
2 in th eignition lock.
XTo switch on: press button:.
Three red indicator lamp sin th ebutto nligh t
up. The blowe rstart sup after apreheating
phas eof seven seconds.
XPress butto n: repeatedly until th e
desired heating level is set .
XTo switchoff:press butto n: repeatedly
until all th eindicator lamp sgo out .
iThe blowe rcontinues runnin gfor seven
seconds to cool down th eheating ele-
ments .
iIf thebattery voltag eis to olow, AIRSCARF
may switch off .
Steering wheel
Important safety notes
GWARNIN G
You could lose control of your vehicl eif you do
th efollowin gwhile driving:
Radjust th edriver's seat ,head restraint,
steering whee lor mirror s
Rfastenth eseat belt
There is aris kof an accident.
Adjus tth edriver's seat ,head restraint, steer -
ing whee land mirror and faste nyour seat belt
before starting th eengine.
GWARNIN G
Children could injure themselves if they
adjust th esteering wheel. There is aris kof
injury.
When leaving th evehicle, always tak eth e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren unsupervised in th evehicle.
The electrically adj ustablesteering whee lcan
still be adj usted when there is no SmartKey in
th eignition lock.
Adjusting the steering wheel electri -
cally
:To adjust th e steering whee lheight
;To adj ustthesteering whee lposition
(fore-and-af tadjustment)
114Steering wheel
Seats, steering wheel and mirrors
iFurther related subjects:
REASY-ENTRY/EXIT feature
(
Ypage 115)
RStoring settings (Ypage 119)
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
If somebody becomes trapped:
Rpress one of the memory function position
buttons, or
Rmove the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving.
The adjustment process is stopped.
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If somebody becomes trapped:
Rpress one of the memory function position
buttons, or
Rpress one of the memory function memory
buttons, or
Rmove the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving
The adjustment process is stopped.
GWARNING
If you use openings in the bodywork or
detachable parts as steps, you could:
Rslip and/or fall
Rdamage the vehicle and cause yourself to
fall.
There is a risk of injury.
Always use secure climbing aids, e.g. a suita-
ble ladder.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (
Ypage 235).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings upwards when
you:
Rremove the SmartKey from the ignition lock
Ropen the driver's door with KEYLESS-GO in position 1
Ropen the driver's door and the SmartKey is
in position 0or 1in the ignition lock
iThe steering wheel only moves upwards if
it has not already reached the upper end
stop.
Steering wheel115
Seats, steering wheel and mirrors
Z
Calling up a stored parking position set-
ting
:Button for the driver's side exterior mirror
;Button for the front-passenger side exte-
rior mirror
=Adjustment button
?Memory buttonM
XTurn the SmartKey to position 2in the igni-
tion lock.
XAdjust the exterior mirror on the front-
passenger side using button ;.
XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger
side moves back to its original position:
Ras soon as you exceed a speed of 9 mph
(15 km/h)
Rif you press button :for the exterior mir-
ror on the driver's side
Memory function
Storing settings
GWARNING
If you use the memory function on the driver's side while driving, you could lose control of
the vehicle as a result of the adjustments
being made. There is a risk of an accident.
Only use the memory function on the driver's
side when the vehicle is stationary.
GWARNING
When the memory function adjusts the seat or steering wheel, you and other vehicle occu-
pants – particularly children – could become
trapped. There is a risk of injury.
While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat or steering
wheel. If somebody becomes trapped, imme-
diately release the memory function position
button. The adjustment process is stopped.
GWARNING
Children could become trapped if they acti-
vate the memory function, particularly when
unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The memory function can be used at any time,
e.g. even when the SmartKey isn't in the igni-
tion lock.
With the memory function, you can store up
to three different settings, e.g. for three dif-
ferent people.
The following settings are stored as a single
memory preset:
Rposition of the seat, backrest and head
restraint
Rdriver's side: steering wheel position
Rdriver's side: position of the exterior mir-
rors on the driver's and front-passenger
sides
Memory function119
Seats, steering wheel and mirrors
Z
XPress the:or9 button to select the
Automatic Door Lock
function.
When the Automatic
DoorLockfunction
is activated, the multifunction display
shows the left-hand vehicle door in orange.
XPress the abutton to save the setting.
For further information on the automatic lock- ing feature, see (
Ypage 89).
Activating/deactivating the acoustic
locking verification signal
If you switch on the Acoustic
Lockfunction,
an acoustic signal sounds when you lock the
vehicle.
XPress the =or; button on the steer-
ing wheel to select the Sett.
menu.
XPress the:or9 button to select the
Vehicle
submenu.
XPress ato confirm.
XPress the :or9 button to select the
Acoustic Lock
function.
If the Acoustic
Lockfunction is activated,
the multifunction display shows the &
symbol in orange.
XPress the abutton to save the setting.
Convenience
Activating/deactivating the EASY-
ENTRY/EXIT feature
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
If somebody becomes trapped:
Rpress one of the memory function position
buttons, or
Rmove the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving.
The adjustment process is stopped.
XPress the =or; button on the steer-
ing wheel to select the Sett.
menu.
XPress the:or9 button to select the
Convenience
submenu.
XPress ato confirm.
XPress the :or9 button to select the
Easy Entry/Exit
function.
If the Easy Entry/Exit
function is activa-
ted, the multifunction display shows the
steering wheel in orange.
XPress the abutton to save the setting.
Further information on the EASY-ENTRY/EXIT feature (
Ypage 115).
Switching the belt adjustment on/off
XPress the =or; button on the steer-
ing wheel to select the Sett.
menu.
XPress the:or9 button to select the
Convenience
submenu.
XPress ato confirm.
XPress the :or9 button to select the
Belt Adjustment
function.
If the Belt Adjustment
function is activa-
ted, the multifunction display shows the
seat belt in orange.
XPress the abutton to save the setting.
For further information on belt adjustment,
see (
Ypage 55).
Switching the fold-in mirrors when lock-
ing feature on/off
This function is only available when the vehi-
cle is equipped with the electrical fold-in func- tion.
This function is only available in Canada.
When you activate the Auto.
MirrorFold‐
ingfunction, the exterior mirrors are folded
in when the vehicle is locked.
If you unlock the vehicle and then open the
driver's or front-passenger door, the exterior
mirrors fold out again.
If you have switched on the Auto. Mirror
Foldingfunction and you fold in the exterior
Menus and submenus235
On-board computer and displays
Z