Call disconnection while the vehicle is
in motion
A call may be disconnected if:
Rthere is insufficient network coverage in
certain areas.
Ryou move from one transmitter/receiver
area (cell) into another and no channels are
free.
Ryou use a SIM card which is not compatible
with the network available.
Operating options
You can operate the telephone by:
Rusing the COMAND controller:
turn cVd
slide XVY orZVÆ
press W
Rusing the 6or~ button and using
the telephone keypad on COMAND
Rusing the 6or~ button on the mul-
tifunction steering wheel
Rusing the Voice Control System (see the
separate Voice Control System operating
instructions)
Unless stated otherwise, the descriptions and
illustrations in this section refer to COMAND.
Function restrictions
The telephone is not ready for use in the fol-
lowing situations:
RThe telephone automatically tries to log on
to a network. If no network is available, you
may not be able to make a "911 " emer-
gency call. If you attempt to make an out-
going call, the No Service
message will
appear for a short while.
"911" emergency call
The 911 emergency call is a public service.
Using it without due cause is a criminal
offense. The following requirements must be fulfilled
for a
911emergency call:
Rthe mobile phone must be switched on.
Ra network must be available.
Ra valid and operational SIM card must be
inserted in the mobile phone.
Rthe mobile phone is connected to COMAND
via Bluetooth®.
If you cannot make an emergency call, you
must arrange rescue measures yourself.
XEnter the number on COMAND
(
Ypage 389).
XPress 6.
The telephone makes the connection.
XWait until the emergency call center
answers and describe the emergency sit-
uation.
Telephony via the Bluetooth®inter-
face
Prerequisites
For telephony via COMAND's Bluetooth®
interface, a Bluetooth®-capable mobile
phone is required.
On COMAND
XActivate the Bluetooth®function in
COMAND (
Ypage 310).
On the mobile phone
XSwitch on the mobile phone and enter the
PIN when prompted to do so (see the
mobile phone operating instructions).
XActivate Bluetooth®functions and, where
necessary, Bluetooth®visibility on the
mobile phone (see the mobile phone oper-
ating instructions).
The battery of the mobile phone should
always be kept sufficiently charged in order to
prevent malfunctions.
382Telephone
COMAND
list. In this case, start a new search to
update the Bluetooth®telephone list.
Authorizing (registering) a mobile phone
Passkey entry
Telephone basic menu
Option 1: using the passkey (access code)
XSelect the mobile phone using the Ï
symbol in the Bluetooth®telephone list by
turning cVdthe COMAND controller and
press Wto confirm.
The input menu for the passkey appears.
The passkey is any one to sixteen-digit num-
ber combination which you can choose your-
self. You must enter the same number com-
bination in COMAND and in the Bluetooth
®-
capable mobile phone (see the mobile phone
operating instructions).
iSome mobile phones require a passkey
with four or more digits.
iIf you want to reauthorize a mobile phone
following deauthorization, you can select a
different passkey.
iMercedes-Benz recommends de-authori-
zation in COMAND and on the mobile
phone (
Ypage 387). Subsequent authori-
zation may otherwise fail.
XTo enter the passkey in COMAND: press
the number keys one after the other.
or
XSelect the digits in the digit bar one by one
by turning cVdthe COMAND controller
and press Wto confirm.
¬ is highlighted after the first number
has been entered.
XIn both cases, select ¬and press Wto
confirm.
XTo enter the passkey on the mobile
phone: if the Bluetooth®connection is suc-
cessful, you will be requested to enter the
passkey (access code, passcode; see the
mobile phone operating instructions).
XEnter the same passkey in the mobile
phone as the one already entered in
COMAND.
The Connecting Bluetooth Pro‐
files...message appears.
The Authorization successful
mes-
sage appears once authorization is com-
pleted.
The mobile phone is connected to COMAND
(authorized). You can now make phone calls
using the COMAND hands-free system.
iAfter entering the passkey, you may also
need to enter a confirmation in your mobile
phone to connect calls. Please check your
mobile phone display. On some mobile
phones, this confirmation can be saved. In
this case, you do not need to enter it again.
If the COMAND display shows the Author‐
ization failedmessage, you may have
exceeded the prescribed time period.
Repeat the procedure.
Telephone385
COMAND
Z
Option 2: use Secure Simple Pairing
The mobile phone (or the Bluetooth
®audio
device) must support the Bluetooth®version
2.1 for connection via Secure Simple Pairing.
COMAND creates a six-digit code, which is
displayed on both devices that are to be con-
nected.
XIf the code is the same on both devices,
confirm Yes
by pressing W.
If you select Yes
, authorization is continued
and the mobile phone is connected.
If you select No
, the process will be can-
celed.
XConfirm the message on the mobile phone.
External authorization
If COMAND does not detect your mobile
phone, this may be due to particular security
settings on your mobile phone. In this case,
you can test if your mobile phone can find
COMAND. The Bluetooth
®device name for
COMAND is MB Bluetooth
.
Please note the following: some mobile
phones require that you establish the con- nection to COMAND again once you have
entered the passkey (see the mobile phone
operating instructions). The mobile phone
cannot otherwise be authorized.
XPress the
%function button on
COMAND.
XSelect Connect Devicefrom the tele-
phone basic menu by sliding VÆand turn-
ing cVdthe COMAND controller and
press Wto confirm.
The Bluetooth
®telephone list appears.
XSelect Connect via Phoneand press W
to confirm.
The message on the left appears.
XStart the Bluetooth®search on the mobile
phone; see the mobile phone operating
instructions.
XSelect COMAND (MB Bluetooth) on the
mobile phone.
XOption 1: when requested to do so, enter
the passkey first on the mobile phone and
then in COMAND.
XOption 2: confirm the displayed codes on
the mobile phone and in COMAND (Secure
Simple Pairing).
With both options, you see the prompt Do
you want
authorized?on the COMAND display.
XIf you selectYes, the mobile phone will be
authorized. The messages Waiting for
a Connection to//
Profiles...are displayed. If the connec-
tion is successful, you see the telephone
basic menu and the connected mobile
phone is entered.
If you select No
, the process will be can-
celed.
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
XSelect the mobile phone in the Bluetooth®
telephone list by turning cVdthe
386Telephone
COMAND
Using the telephone
Incoming call
Accepting a call
Example: incoming call
XTo accept: confirmAcceptby pressing W.
or
XPress the 6button on COMAND or on
the multifunction steering wheel.
iYou can also accept the call by voice com-
mand using the Voice Control System (see
the separate operating instructions).
Once you have accepted the call, you can use
hands-free mode.
The call volume can be adjusted
(
Ypage 298).
Other functions during a call (
Ypage 390)
If the phone number of the caller is transfer-
red, it appears in the display.
If an entry for the caller exists in the phone
book, you will also see the name.
If the phone number is not transferred or the
"Hide data" function is activated, Unknown
appears in the display.
iYou can also accept a call as described
above when another main function is
switched on in COMAND. Once you have
accepted the call, the display switches to
the telephone display. After the call is fin-
ished, you see the display of the previous
main application again. The display does not switch to telephone
mode if you:
Rpress the
%back button next to the
COMAND controller and then
Raccept the call using the 6button on
the multifunction steering wheel
Rejecting a call
XTo reject: selectRejectby turning cVd
the COMAND controller and press Wto
confirm.
or
XPress the ~button on COMAND or on
the multifunction steering wheel.
Making a call
Using the number keypad
XCall up the telephone basic menu
(
Ypage 387).
XEnter the digits using the number keypad.
XTo connect the call: press the6but-
ton on COMAND or on the multifunction
steering wheel.
Using the telephone basic menu
XCall up the telephone basic menu
(
Ypage 387).
XSelect the digits one by one by turning cVd
and sliding ZVÆthe COMAND controller
and press Wto confirm.
XTo make a call: select°in the character
bar and press Wto confirm.
or
XPress the 6button on COMAND or on
the multifunction steering wheel.
Telephone389
COMAND
Z
Redialing
XCall up the telephone basic menu
(
Ypage 387).
XSelect°in the character bar and press W
to confirm.
or
XIf the telephone basic menu is displayed,
press the 6button on COMAND.
In both cases, the calls dialed list appears. The most recently dialed number is at the
top.
XTo select a call: turncVd the COMAND
controller.
XTo connect the call: pressWthe
COMAND controller.
Using the call list or COMAND phone book
XOpen a call list and select an entry
(
Ypage 397).
or
XCall up the COMAND phone book and
select an entry (
Ypage 394).
XTo make a call: pressWthe COMAND
controller or the 6button.
Making a call via speed dial
The speed dial list contains stored entries
from the phone book (
Ypage 399).
Option 1:
XHold down one of the number keys for lon-
ger than two seconds.
The telephone basic menu displays the
selected entry. This initiates dialing.
Option 2:
XCall up the telephone basic menu
(
Ypage 387).
XSelect CallListsby sliding VÆand turn-
ing cVd the COMAND controller and press
W to confirm.
A menu appears.
XSelect SpeedDialPresetListby turn-
ing cVd the COMAND controller and press
W to confirm.
The speed dial list appears.
XSelect preset and press Wto confirm.
The telephone basic menu displays the
selected entry. This initiates dialing.
Functions available during a call
Overview
Telephone operation with a single call
:
Person you are calling
;Symbol for active telephone connection
=To switch the microphone on/off
(
Ypage 390)
?To send DTMF tones (not possible with all
mobile phones) (
Ypage 391)
ATo end a call
Available functions:
RAccepting a waiting call (Ypage 391)
RMaking a second call (Ypage 392)
RCall waiting (Ypage 392)
Availability depends on the network (only pos- sible in the GSM network) and on the Blue-
tooth
®mobile phone.
Switching the microphone on/off
This function is also available during an active
phone call.
XCall up the telephone basic menu
(
Ypage 387).
390Telephone
COMAND
XTo switch off:selectMicOffand press W
to confirm.
If the microphone is switched off, the dis-
play shows the Qicon, and the The
microphoneisoffmessage appears for
a short period.
XTo switch on: selectMic onand press W
to confirm.
The Qsymbol disappears. You will briefly
see the The
microphoneisonmessage.
Sending DTMF tones
This function is not supported by all mobile
phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote
query functions.
XIf you would like to listen to the messages
on your answering machine, for example,
dial the corresponding number.
XTo transmit individual characters: once
a connection has been established to the
answering machine, select the desired
characters in the character bar, pressing W
to confirm each of them.
or
XPress the corresponding key on the
COMAND number keypad.
Every character selected will be transmit-
ted immediately.
XTo send a phone book entry as a DTMF
sequence: selectName
by turning cVdthe COMAND controller and press
Wto con-
firm.
XSelect the desired phone book entry and
press Wto confirm.
The entry is sent as a DTMF character
string.
XTo return to the call display: selectBack
and press Wto confirm.
iYou can also send DTMF tones using the
Voice Control system; see the separate
operating instructions.
Calls with several participants
Rejecting or accepting a waiting call
The mobile phone network provider must sup-
port and activate the call-waiting function.
Depending on the mobile phone used, the
system behavior differs when accepting a
call.
If you have a call in progress and receive
another call, a new window appears in the
display. You also hear a tone. You can accept
or reject the call.
XTo reject: selectRejectand press Wto
confirm.
or
XPress the ~button on COMAND or on
the multifunction steering wheel.
XTo accept: selectAcceptand press Wto
confirm.
or
XPress the 6button on COMAND or on
the multifunction steering wheel.
The system behavior after accepting the
incoming call depends on your mobile phone.
RThe mobile phone supports the call waiting
function (via Bluetooth®) when:
The previously active call is held. You can
then switch back and forth between both
calls (toggling) (
Ypage 392).
RThe mobile phone does not support the call waiting function (via Bluetooth®) when:
The previously active call is ended.
Telephone391
COMAND
Z
iYou can also call up the phone book using
the multifunction steering wheel; see the
separate vehicle Operator's Manual.
Closing the phone book
XSelect the &symbol in the character bar
by sliding ÆVand turning cVdthe
COMAND controller and press Wto con-
firm.
or
XPress the kbutton.
Symbol overview
Sym-
bolExplanation
ÆAddress book entry that has been
entered or changed via COMAND
Imported contact that has been
saved in the phone or address book
\Address book entry with voice tag
These entries have also been
assigned a voice tag. Voice tags are
available in vehicles with the Voice
Control System (see the separate
operating instructions).
ÃContact that has been imported
from a mobile phone that supports
PBAP
¯Entry that has been imported from
the memory card or USB device
®Entry imported via the Bluetooth®
interface
Searching for a phone book entry
Using the character bar
You determine the first letter of the entry you
are looking for with the first character you
enter.
XSelect a character by turning cVdthe
COMAND controller and press Wto con-
firm.
The first entry in the list that starts with the letter selected is highlighted. If there are
similar entries, the next different character
is shown. For example, with entries such as
Christel
and Christine, the beginnings
of the names are similar. In this case, you
will be offered a choice between E
andI.
XSelect the characters of the entry you are
searching for one by one and press Wto
confirm.
When the selection is clear, COMAND
switches automatically to the selection list.
XTo complete the search: slideVZthe
COMAND controller repeatedly or press
and hold Wuntil the character bar disap-
pears.
The selection list appears.
Information about character entry
(
Ypage 301)
Using the number keypad
You determine the first letter of the entry you
are looking for with the first character you
enter.
XPress the appropriate number keys as
many times as necessary and one after the
other.
Further information on character entry using
the number keypad (direct entry)
(
Ypage 303).
Directly from the list
You can switch to the list at any time during
character entry.
394Telephone
COMAND
XSelect the list symbol to the right of the
entry by slidingVYthe COMAND control-
ler and press Wto confirm.
XSelect Assign Speed Dial Presetand
press Wto confirm.
The speed dial list appears. The selected
phone book entry is listed as the first entry.
The next available speed dial preset is high-
lighted.
XSelect the speed dial preset by turning
cVd the COMAND controller and press W
to confirm.
The phone book entry is saved in the speed
dial preset.
Making a call via speed dial
The speed dial list contains stored phone
book entries (
Ypage 399).
Option 1:
XHold down one of the number keys for lon-
ger than two seconds.
The telephone basic menu displays the
selected entry. This initiates dialing.
Option 2:
XCall up the telephone basic menu
(
Ypage 387).
XSelect CallListsby sliding VÆand turn-
ing cVd the COMAND controller and press
W to confirm.
The speed dial list appears.
XSelect SpeedDialPresetListby turn-
ing cVd the COMAND controller and press
W to confirm.
The speed dial list appears.
XSelect preset and press Wto confirm.
The telephone basic menu displays the
selected entry. This initiates dialing.
Deleting a speed dial number
XTo delete a speed dial number: select
Delete Speed Dial Preset
in the
"Speed dial" menu by turning cVdthe
COMAND controller and press Wto con-
firm.
The speed dial number is deleted.
XTo delete all speed dial numbers: select
Delete All Speed Dial Presets
in the
"Speed dial" menu by turning cVdthe
COMAND controller and press Wto con-
firm.
You will be asked whether you want to con-
tinue.
XSelect YesorNoand press Wto confirm.
If you select Yes
, all speed dial presets will
be deleted from the speed dial list.
If you select No
, the process will be can-
celed.
Text messages
Information and requirements
In order to be able to use the text message
function, the mobile phone has to support the
MAP Bluetooth
®profile ( Message Access
Profile).
If the above conditions are met, new incoming
text messages appear in the COMAND text
message inbox. The /symbol appears in
the status bar. The symbol disappears once
you have read the text message. The ú
mail symbol is displayed if the text message
memory is full. The symbol is no longer dis-
played once you delete at least one text mes-
sage.
400Telephone
COMAND