2016 MERCEDES-BENZ SL-Class navigation

Problems with the navigation system
ProblemPossible causes/consequences andMSolutions
COMAND is unable to
continue route guid-
ance after the journey
has been interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
XContinue route guidance (Ypage 351).
ProblemPossible causes/consequences andMSolutions
COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
RAfter the vehicle has been towed
XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.
Navigation379
COMAND
Z

ProblemPossible causes/consequences andMSolutions
TheNavigation
Unavailablemessage
appears.
COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
XLet the vehicle and COMAND cool down.
XTo hide the message: switch COMAND off and then on again.
If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area. This may occur when
calculating a route, for example.
XTo hide the message:switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences and MSolutions
You see a message
informing you that the
DVD containing the dig-
ital map is incompatible
with the system soft-
ware.The DVD containing the digital map cannot be used for the update.
XTo confirm the message:pressWthe COMAND controller.
XEject the DVD.
XHave the system database checked at an authorized Mercedes-
Benz Center.
ProblemPossible causes/consequences and MSolutions
The map software
update has failed.The DVD is dirty.
XClean the DVD.
XRestart the update.
The DVD is scratched.
XConsult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
XWait until the vehicle interior has cooled down.
XRestart the update.
COMAND's integrated hard disk is defective.
XConsult an authorized Mercedes-Benz Center.
380Navigation
COMAND

XSelectDeleteand press Wto confirm.
A deletion prompt appears.
XSelect YesorNoand press Wto confirm.
If you select Yes
, the text message is
deleted.
If you select No
, the process will be can-
celed.
iThis delete function is not supported by all
mobile phones. The Delete failed
mes-
sage appears.
Using the address book
Introduction
Always pay attention to traffic conditions.
Before starting the journey, familiarize your-
self with the address book functions.
Only use COMAND when the road and traffic
conditions permit. You could otherwise
become involved in an accident in which you
or others could be injured.
The address book organizes and stores
entries that are entered from different sour-
ces (mobile phone, memory card, USB device,
COMAND phone book, navigation system).
You can use these entries to make telephone
calls and for navigation.
iNumber of contacts in the address
book: the address book can store a total of
4000 contacts.
1500 entries each are reserved in the
address book for:
Rcontacts from the mobile phone
Rcontacts that you create in COMAND or
import from other sources
The remaining 1,000 entries are assigned
by COMAND as necessary.
iDisplay of mobile phone contacts: con-
tacts downloaded from the mobile phone
remain in the address book even if you dis-
connect the mobile phone from COMAND.
Contacts that have previously been availa-
ble can be displayed as soon as the mobile phone is reconnected. COMAND down-
loads the contacts again so that any new
contacts that have been added to the
mobile phone can be displayed.
As soon as you connect a new mobile
phone
to C
OMAND all the contacts from
the previous mobile phone are replaced by
those from the new phone's address book.
Address book entries remain stored when
the mobile phone is disconnected. For this
reason, delete your personal data using the
reset function before selling your vehicle,
for example (
Ypage 313).
Calling up the address book
Using the function button:
XPress the %function button.
You see either the telephone basic menu or the address book, depending on which was
last active.
XIf the telephone basic menu is displayed,
press the %function button again.
Using the telephone basic menu:
XWhen the telephone basic menu is dis-
played, select Tel
by slidingVZthe
COMAND controller and press Wto con-
firm.
XSelect Address Bookfrom the menu and
press Wto confirm.
Address book with address book entry ¥and nav-
igable data L
Telephone403
COMAND
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XTo browse in the address book:turn
cVd the COMAND controller.
XTo close the address book: press the
% button.
iAn address book entry can contain the
following information:
Rname
Rfirst name
Rcompany
Rtwo addresses
Rgeo-coordinates
Rup to five telephone numbers
Searching for an address book entry
Search menu with character bar
:
¥ Address book entry
;L Complete address data from the nav-
igation system
=Character bar
?d Phone book entry on the mobile phone
AEntry with voice tag
For more symbols, see the symbol overview
(
Ypage 394)
XFind entry (Ypage 394)
Creating a new entry in the address
book
You can enter address data directly into the
address book. If you store telephone num-
bers in the COMAND phone book, these are
also saved in the address book. If you store a
navigation destination, COMAND creates an address book entry which includes the com-
plete navigable address data.
XCall up the address book (Ypage 403)
XSelect
Newin the address book by sliding
VÆ and turning cVdthe COMAND con-
troller and press Wto confirm.
An input menu with data fields appears.
Input menu with data fields
:
Selected data field with cursor
;Character bar
XEnter characters (Ypage 301)
XStore the entry (Ypage 302)
Deleting an address book entry
XOption 1: selectDeleteby sliding VÆand
turning cVdthe COMAND controller and
press Wto confirm.
XOption 2: search for an address book entry
(
Ypage 394).
XSelect the list symbol to the right of the
entry by sliding VYthe COMAND control-
ler and press Wto confirm.
XSelect Deleteand press Wto confirm.
Irrespective of the option chosen, a prompt
will appear.
XSelect YesorNoand press Wto confirm.
If you select Yes
, the entry will be deleted.
If you select No
, the process will be can-
celed.
404Telephone
COMAND

XEnter the destination address
(
Ypage 324)
XStart route guidance.
The navigable address is automatically
added to the address book entry.
iThis will provide you with an address book
entry that is suitable for navigation. The
next time the navigation is started, the
address data in the navigation, rather than
the postal address, is used if you have
changed address in the address entry
menu. Therefore, make sure that the des-
tination address is the desired destination
when starting navigation from the address
book.
Voice tags
Introduction
You can enter voice tags via the Voice Control
System (see the separate operating instruc-
tions). Once you have assigned a voice tag to
an address book entry, you can call up this
entry with a voice command and dial a phone
number, for example. You can add one voice
tag per address book entry.
Adding or changing a voice tag
XSearch for an address book entry with or
without a voice tag ( ¦) (
Ypage 404).
XSelect the list symbol to the right of the
entry by slidingVYthe COMAND control-
ler and press Wto confirm.
XSelect Voice Nameand press Wto con-
firm.
XSelect AddorChangeand press Wto con-
firm.
Subsequent operation is voice-controlled.
The Voice Control System guides you
through the dialogs. Deleting a voice tag
XSearch for an address book entry with a
voice tag (
Ypage 404).
XSelect the list symbol to the right of the
entry by sliding
VYthe COMAND control-
ler and press Wto confirm.
XSelect Voice Nameand press Wto con-
firm.
XSelect Deleteand press Wto confirm.
A deletion prompt appears.
XSelect YesorNoand press the 9button to
confirm.
If you select Yes
, COMAND deletes the
voice tag.
If you select No
, the process will be can-
celed.
Listening to a voice tag
XSearch for an address book entry with a
voice tag (
Ypage 404).
XSelect the list symbol to the right of the
entry by sliding VYthe COMAND control-
ler and press Wto confirm.
XSelect Voice Nameand press Wto con-
firm.
XSelect Listenand press Wto confirm.
You hear the voice tag.
Importing phone book entries
This function allows you to store phone book
entries from the mobile phone in the address
book.
The following can be used as a source:
Rthe mobile phone
Rthe memory card
Rthe USB device
Rthe Bluetooth®Interface
Imported phone book entries are indicated in
the phone book by different symbols
(
Ypage 394).
Telephone407
COMAND
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all entries in the address book with the
¯symbol. The previous entries are then
no longer available.
After the contact data has been imported
successfully, you will see a message to this
effect. The address book or the respective
telephone basic menu is displayed.
iYou can select Overwriteif the address
book already contains corresponding
entries. A message notifies you when the
address book is full.
Receiving vCards via Bluetooth
®
XSelect Address Bookin the address book
or, if the telephone basic menu is shown,
select Phone
by sliding VÆand turning
cVd the COMAND controller and press W
to confirm.
A menu appears.
XSelect Download Contactsand press W
to confirm.
XSelect ReceiveContactsFromPhonein
the menu by turning cVdthe COMAND
controller and press Wto confirm.
This interrupts the Bluetooth
®connection
between COMAND and your active mobile
phone. COMAND is, however, ready to
receive vCards from another Bluetooth
®
device (PC, mobile phone).
XStart the data transfer on the external Blue-
tooth®device (see the operating instruc-
tions for the device). The number of vCards received is dis-
played.
XTo end reception:
pressWor the %
back button.
COMAND then reconnects to the mobile
phone.
Received vCards are identified by the ®
symbol in the address book.
iIf you switch to another main function,
e.g. navigation, while receiving vCards, the
reception of vCards will be terminated.
Deleting contacts
XSelect Address Bookin the address book
or, if the telephone basic menu is shown,
select Phone
by sliding VÆand turning
cVd the COMAND controller and press W
to confirm.
A menu appears.
XSelect Delete Contactsand press Wto
confirm.
XSelect one of the following options:
RInternal Contacts
RContacts From Storage Device
RReceived Business Cards
RDelete All
A prompt corresponding to your selection
appears.
XSelect YesorNoand press Wto confirm.
If you select Yes
, the contacts are deleted
according to your selection.
If you select No
, the process will be can-
celed.
Telephone409
COMAND
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Selecting the search position
XAfter a search term has been entered and
confirmed, a menu appears.
COMAND searches for available POIs for
the search term entered:
Rnear the current vehicle position
Ralong the calculated route
If a destination has previously been
entered, the function is available.
Rnear the destination
If a destination has previously been
entered, the function is available.
Rnear an address
XAfter selectingNear Destination, enter
an address and confirm.
The search results are displayed.
Example: search results
Using search results
XSelect an entry in the list of search results
by turning cVdthe COMAND controller
and press Wto confirm.
A menu appears.
XTo show the detailed view: confirm
Details
by pressing Wthe COMAND con-
troller.
The address of the selected entry is dis-
played.
XTo use a search result as the destina-
tion: select Navigate to
by turning cVd
the COMAND controller and press Wto
confirm.
You then switch to navigation mode and
can start route calculation (
Ypage 329).
You then switch to navigation mode and
can start route calculation.
iThe search result is stored in the
"Last destinations" memory at the same
time (
Ypage 366). You can take the desti-
nation from this memory and save it per-
manently in the destination memory
(
Ypage 363).
XTo call up a destination: selectCallwith
the COMAND controller and press Wto
confirm.
You then switch to the telephone function
and make the call (
Ypage 389).
You then switch to the telephone function
and make the call.
iIf there is no phone number available, the
menu item cannot be selected.
Online and Internet functions421
COMAND
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XTo import a destination:selectImport
with the COMAND controller and press W
to confirm.
You can choose whether you want to save
the POI as a personal POI on the SD mem-
ory card or in the address book.
iIf there is no SD memory card in the slot,
the Save As Personal POI
menu item
cannot be selected.
XInsert the SD memory card (Ypage 447).
XTo save as a personal POI: confirmSave
As Personal POIby pressing Wthe
COMAND controller.
The entry is saved as a personal POI on the
SD memory card.
iYou can use a personal POI in navigation
mode for route calculation (
Ypage 344).
If the personal POI is saved on the SD mem-
ory, you can also use it for route calculation
in another vehicle.
XTo save to the address book: select
Save to Address Book
by turning cVd
the COMAND controller and press Wto
confirm.
The entry is stored in the address book.
Popular searches
This function allows you to search using pre-
defined search criteria.
XBring Popular Searchesin the Local
Search menu to the front by turning cVd(the COMAND controller and press
Wto
confirm.
A menu displays the available search crite-
ria.
Example: popular searches
XSelect the search criteria and press Wto
confirm.
XProceed as described in the "Selecting the
search position" section (
Ypage 421). If
the vehicle is stationary, the search results
can be supplemented manually, e.g. "Hotel
Adler".
Search History
This function offers you the previous search
queries.
XBring Search Historyin the Local search
menu to the front by turning cVdthe
COMAND controller and press Wto con-
firm.
The previous search queries are shown
with the most recent at the top.
422Online and Internet functions
COMAND