Information for customers in Califor-
nia
UnderCalifornia law you may beentitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, ifafter a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
iz ed repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately
29,000 km) on the odometer of the vehicle,
whic hever occurs first, a reasonable number
of repair attempts ispresumed for a retail
buyer or lessee ifone or more of the fol lowing
occurs:
(1) the same substantial defect or malfunc- tion results ina condition that islikely to
cause death or serious bodily injury ifthe
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have direct lynoti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you hav
e directly notified
us in writ ing of the need for its repair, or
(3) the vehicle isout of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should bedone at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The ser-
vice advisor willrecord every servic e for you
in the Service and Warranty Booklet.
Breakdown assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help inthe event of a
breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered byour
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372 )
(USA)
1-8 00-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "RoadsideAssis-
tance" section inthe Service and Warranty
booklet (Canada). You willfind both inyour
vehicle literature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notific ation of Address Change"
in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
24Introduction
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
Rthe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
Introduction25
Z
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe mayaffect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty.
Introduction27
Z
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains the most important infor-
mation about your vehicle in a compact form,
e.g. the routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic
information relating to vehicle operation, mal-
functions, and user settings. This may include information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle func-
tions.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may
be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
Rhow various systems in your vehicle are
operating
Rwhether or not the driver and passenger
seat belts are fastened
Rhow far (if at all) the driver is depressing the
accelerator and/or brake pedal and
Rhow fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
28Introduction
do not react to the visual and audible collision
warning, autonomous braking can be initiated
in critical situations. If you apply the brake
yourself in a critical situation, the COLLISION
PREVENTION ASSIST PLUS adaptive Brake
Assist assists you.
Important safety notes
In particular, the detection of obstacles can
be impaired if:
Rthere is dirt on the sensors or anything elsecovering the sensors
Rthere is snow or heavy rain
Rthere is interference by other radar sources
Rthere are strong radar reflections, for
example in parking garages
Ra narrow vehicle traveling in front, e.g. a
motorbike
Ra vehicle traveling in front on a different line
Rnew vehicles or after a service on the COL-LISION PREVENTION ASSIST PLUS system
Observe the notes in the section on break-
ing-in (
Ypage 150).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at low speeds where there is no visible
damage to the front of the vehicle.
Distance warning function
General information
The distance warning function can help you to
minimize the risk of a front-end collision with
a vehicle ahead or reduce the effects of such a collision. If the distance warning function
detects that there is a risk of a collision, you
will be warned visually and acoustically.
Important safety notes
iObserve the "Important safety notes" sec-
tion for driving safety systems (
Ypage 67).
GWARNING
The distance warning function does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
Thus, the distance warning function cannot
provide a warning in all critical situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
GWARNING
The distance warning function cannot always
clearly identify objects and complex traffic
situations.
In such cases, the distance warning function
may:
Rgive an unnecessary warning
Rnot give a warning
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and do not rely solely on the distance
warning function.
Function
XTo activate/deactivate: activate or deac-
tivate the distance warning function in the
on-board computer (
Ypage 245).
If the distance warning function is not activa-
ted, the æsymbol appears in the assis-
tance graphics display.
Starting at a speed of around 4 mph (7 km/h),
the distance warning function warns you if
you rapidly approach a vehicle in front. An
intermittent warning tone will then sound,
and the ·distance warning lamp will light
up in the instrument cluster.
XBrake immediately in order to increase the distance from the vehicle in front.
or
XTake evasive action, provided it is safe to do
so.
Driving safety systems71
Safety
Z
The emergency call system sends a mes-
sage or establishes a data connection pro-vided that:
Ryou have subscribed to the mbrace ser-
vice.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
Protection against theft79
Safety
Z
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and
seek advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the coun-
try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the
recommended tire pressure.
XRemove unnecessary loads.
XRemove roof racks when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
174Driving tips
Driving and parking
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet.
ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Your
driving style can significantly influence the
vehicle's consumption.
The ECO display consists of three bars:
RAccel.
RConstant
RCoasting
The percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%. A higher percent-
age indicates a more economical driving
style.
The ECO display does not indicate the actual
fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption. Apart from driving style, consumption is
dependent on many factors such as, e.g.:
Rload
Rtire pressure
Rcold start
Rchoice of route
Relectrical consumers switched on
These factors are not included in the ECO dis-
play.
The evaluation of your driving style is carried
out using the following three categories:
RAccel.(evaluation of all acceleration pro-
cesses)
-The bar fills up: moderate acceleration,
especially at higher speeds
-The bar empties: sporty acceleration
RConstant(assessment of driving behavior
at all times)
-The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
-The bar empties: fluctuations in speed
RCoasting(assessment of all deceleration
processes)
-The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
-The bar empties: frequent braking
An economical driving style specially requires driving at moderate engine speeds.
To achieve a higher value in the categories
Accel.
and Constant,
Robserve the gearshift recommendations.
Rdrive in drive program E.
On long journeys at a constant speed, e.g. on
the highway, only the bar for Constant
will
change.
The ECO display summarizes the driving char-
acteristics from the start of the journey to its
completion. For this reason, the bars change
dynamically at the beginning of the journey.
On longer journeys, there are fewer changes.
Driving tips175
Driving and parking
Z