Publication details
Internet
Further information about Mercedes-Benz vehi-
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
©Daimler AG: not to be reprinted, translated or
otherwise reproduced, in whole or in part, with- out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
Registered trademarks:
RBluetooth®is a registered trademark of Blue-
tooth SIG Inc.
RDTS™ is a registered trademark of DTS, Inc.
RDolby®and MLP™ are registered trademarks
of DOLBY Laboratories.
RBabySmart™, ESP®and PRE-SAFE®are reg-
istered trademarks of Daimler AG.
RHomeLink®is a registered trademark of John-
son Controls.
RiPod®and iTunes®are registered trademarks
of Apple Inc.
RBurmester®is a registered trademark of
Burmester Audiosysteme GmbH.
RMicrosoft®and Windows media®are regis-
tered trademarks of Microsoft Corporation.
RSIRIUS®is a registered trademark of Sirius
XM Radio Inc.
RHD Radio™ is a registered trademark of iBiq-
uity Digital Corporation.
RGracenote®is a registered trademark of
Gracenote, Inc.
RZAGAT Survey®and related brands are regis-
tered trademarks of Zagat Survey, LLC.
In this Operator's Manual you will find the fol-
lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you to dan-
gers that could lead to damage to your vehi-
cle.
iPractical tips or further information that
could be helpful to you.
X This symbol indicates an instruction
that must be followed.
X Several of these symbols in succession
indicate an instruction with several
steps. (Y
page)
This symbol tells you where you can find
more information about a topic.
YY This symbol indicates a warning or an
instruction that is continued on the next
page.
Dis‐
playThis text indicates a message on the
multifunction display/multimedia dis-
play.
As at 26.03.2015
Center console
FunctionPage
:Switches multimedia system
on/off (see the separate
operating instructions)
;Adjusts the volume/mute
(see the separate operating
instructions)
=èECO start/stop func-
tion167
ÉSets the vehicle level
(vehicles with PLUG-IN
HYBRID operation)210, 212
?Touchpad (see the separate
operating instructions)
Telephone keypad (see the
separate operating instruc-
tions)
AÉ Sets the vehicle level210
Selects the operating mode
(vehicles with PLUG-IN
HYBRID operation)
243
BAdjusts the suspension set-
tings210,
212
FunctionPage
CÛ Selects the drive pro-
gram/program selector but-
ton
173
Ñ Selects the drive pro-
gram/program selector but-
ton (Mercedes-AMG vehi-
cles)
173
Selects automatic drive pro-
grams E, S and E+ (vehicles
with PLUG-IN HYBRID opera-
tion)
250
DBack button (see the sepa-
rate operating instructions)
ESeat adjustment button (see
the separate operating
instructions)
FNavigation button (see the
separate operating instruc-
tions)
GRadio button (see the sepa-
rate operating instructions)
H£ Hazard warning lamps132
IMedia button (see the sepa-
rate operating instructions)
JTelephone, address book and
Internet button (see separate
operating instructions)
Center console37
At a glance
ProblemPossible causes/consequences andMSolutions
The indicator lamp on the vehicle socket does not light up.
No connection can be established between the vehicle and the exter-
nal power source.
XConnect the charging cable once again.
If the problem persists:
XHave the mains socket checked for correct function or use another
mains socket.
or
XUse a different charging station.
or
XConsult a qualified specialist workshop.
The charging cable con-
nector cannot be
removed from the vehi-
cle socket.The snap fastener on the charging cable connector is locked.
XPress and hold the button on the charging cable connector. The
snap fastener on the vehicle socket is unlocked.
XRemove the charging cable connector from the vehicle socket.
If the snap fastener on the charging cable connector is locked:
XPress and hold the button on the charging cable connector and try
to release the lock.
Online access to the vehicle
General information
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
iOperation of integrated information sys-
tems and communications equipment in
the vehicle: you must observe the legal
requirements for the country in which you are currently driving.
Via the "My Mercedes Electric - Vehicle Home-
page", you can call up remote query and remote
configuration functions for your vehicle. This is possible from an Internet-enabled computer, as
well as many modern smartphones.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372)
to
obtain the relevant Internet address.
Access to "My Mercedes Electric - Vehicle
Homepage" is dependent on the contractual
periods of mbrace. Activated access to the
mbrace emergency call system is required for
use.
In order to use the "My Mercedes Electric - Vehi-
cle Homepage ", you must agree to the local
terms of use.
Further information on supported devices, avail-
able languages and contractual periods can be
obtained from any authorized Mercedes-Benz
Center.
In order to call up the "Mercedes Electric - Vehi-
cle Homepage", the vehicle must be connected
to the Internet (
Ypage 189).
Notes on data protection
Bear in mind that the "My Mercedes Electric -
Vehicle Homepage" offers access to your data.
188Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking
iPrevent unauthorized persons from
accessing this data.
Every person who has access to the informa-
tion stated can use the functions on the "My
Mercedes Electric - Vehicle Homepage".
iInformation when selling a vehicle or
buying a used vehicle:
RIf you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the "My Mercedes Electric - Vehicle
Homepage".
RIf you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the "My Mercedes Electric - Vehi-
cle Homepage".
Calling up functions
The "My Mercedes Electric - Vehicle Homepage"
allows you access to information about your
vehicle and its functions using remote query and
remote configuration.
The following functions can be accessed:
Rrequest the current condition of charge of the
high-voltage battery
Rprogram the departure time (Ypage 272)
Rset or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat- ing instructions can be found on the "My
Mercedes Electric - Vehicle Homepage".
Connecting the vehicle to the Internet
iThis function is not available in all countries
and requires activated access to the mbrace
emergency call system.
The "My Mercedes Electric - Vehicle Homepage"
can be used if the vehicle has a connection to
the Internet via a mobile phone network. The
necessary data is transmitted by radio. The vehi-
cle automatically recognizes whether a connec- tion to the Internet is possible or not. No presets
are necessary.
iRestrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas with poor mobile network coverage.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Parking189
Driving and parking
Z
Display messagesPossible causes/consequences andMSolutions
4
CheckEngineOilAtNextRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 353).
XIf necessary, add engin eoil (Ypage 355).
If th eengin eoil need stoppin gup mor eoften:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from any quali-
fie dspecialist workshop or on th eInternet at http://bevo.mercedes -
benz.com.
4
Check Engine OilLevel (Ad d 1quart)
The engin eoil level has dropped to th eminimum level.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 353).
XIf necessary, add engin eoil (Ypage 355).
If th eengin eoil need stoppin gup mor eoften:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from any quali-
fie dspecialist workshop or on th eInternet at http://bevo.mercedes -
benz.com.
4
Engine Oil LevelLow Sto pVehicl eTurnEngine Off
The engin eoil level is to olow. There is aris kof engin edamage.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XCheckth eengin eoil level (Ypage 353).
XIf necessary, add engin eoil (Ypage 355).
8
Fue lLevel Low
The fuel level has dropped int oth ereserv erange.
XRefue lat th eneares tgas station .
CThere is only aver ysmall amount of fuel in th efuel tank.
XRefue lat th eneares tgas station without fail .
8
Gas Cap Loose
The fuel filler cap is notclosed correctl yor th efuel system is leaking .
XCheckthat th efuel filler cap is correctl yclosed .
If th efuel filler cap is not correctl yclosed :
XCloseth efuel filler cap .
If th efuel filler cap is correctl yclosed :
XVisitaqualified specialist workshop .
296Display messages
On-board computer and displays
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter a destination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 162).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
XSelectYesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e. g. for iPhone®,
Android)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off. After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible.
XContact the following service hotlines:
Features345
Stowage and features
Z
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e. g. for iPhone®,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest authorized Mercedes-
Benz Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. The
Roadside Assistance Connected
mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request
forVehi‐cle Diagnostics Received Start vehi‐cle diagnostics?message appears in the
display.
XPress the Yesbutton to confirm the message.
XWhen the Vehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 162).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Activemessage.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data...message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(
Ypage 29).
346Features
Stowage and features
iThe data shown on the vehicle identification
plate is used only as an example. This data is
different for every vehicle and can deviate
from the data shown here. You can find the
data applicable to your vehicle on the vehicle
identification plate.
Vehicle identification number (VIN)
XOpen the front right-hand door.
XFold cover :down and remove it.
You will see the VIN.
The VIN can also be found in the following loca-
tions:
Ron the lower edge of the windshield
(Ypage 427)
Ron the vehicle identification plate
(Ypage 426)
Engine number
:Engine number (stamped into the crank-
case)
;VIN (on the lower edge of the windshield)
=Emission control information plate, includ-
ing the certification of both federal and Cali-
fornian emissions standards
Service products and filling capaci-
ties
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels
RLubricants (e.g. engine oil, transmission oil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant
Components and service products must be
matched. Only use products recommended by
Mercedes-Benz. Damage which is caused by the
use of products which have not been recom-
mended is not covered by the Mercedes-Benz
warranty or goodwill gestures. They are listed in
this Mercedes-Benz Operator's Manual in the
appropriate section.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved by
Mercedes-Benz by the following inscription on
the containers:
RMB-Freigabe (e.g. MB-Freigabe 229.51)
RMB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Service products and filling capacities427
Technical data
Z