PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
Rthe multifunction display is not working or
Rtheá Towing Not Permitted SeeOperator'sManualmessage appears in the
multifunction display.
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m)and must not
exceed a towing speed of 6 mph (10 km/h). For
longer distances, have the vehicle loaded and
transported.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
XRemove the towing eye from the vehicle tool
kit/stowage tray (Ypage 367).
XPress the mark on cover:inwards in the
direction of the arrow.
XRemove cover :from the opening.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
XPlace the towing eye in the vehicle tool kit/
stowage tray.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 379).
The automatic transmission automatically shifts
to position Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock.
In order to ensure that the automatic transmis-
sion stays in position Nwhen towing the vehicle,
you must observe the following points:
XYou must use the SmartKey instead of the
Start/Stop button (Ypage 162).
XMake sure that the vehicle is stationary and
that the key is in position 0in the ignition lock.
XTurn the SmartKey to position 2in the ignition
lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N .
XRelease the brake pedal.
XRelease the electric parking brake.
XLeave the SmartKey in position 2in the igni-
tion lock.
XSwitch on the hazard warning lamps
(Ypage 132).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts f
lashing again.
380Towing and tow-starting
Breakdown assistance
