Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
HEnvironmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
24Introduction
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Hybrid vehicles have a combustion engine and
an electric motor. The voltage supply for oper-
ating the vehicle electrically is provided by the
vehicle's high-voltage electrical system.
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
Introduction27
Z
Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC. If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153
);go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
Introduction29
Z
Deactivate the hybrid system manually if:
Rthe6 restraint system warning lamp in the
instrument cluster lights up after an accident
Rthe vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated
Rthe vehicle is badly damaged and has to be
towed or transported
XIf possible, move the vehicle out of the
danger zone: shift the automatic transmis-
sion into position N.
XRelease the electric parking brake.
XRoll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
iThe vehicle is locked automatically when
the ignition is switched on and the wheels are
turning. There is therefore a risk of being
locked out if the vehicle is being pushed or
tested on a dynamometer.
XSwitch the ignition off.
XShift the automatic transmission to park posi-
tion P(Ypage 170).
Depress the electric parking brake
(
Ypage 190).
Secure the vehicle against rolling away
(
Ypage 406).
XTo use the high-voltage switch-off device:
open the trunk lid.
XLift the trunk floor upwards (Ypage 329).
XRemove the right-hand paneling in the trunk.
XPress release clip :in the direction of the
arrow and pull it out.
XPull the high voltage switch-off device ;
apart until it engages in the stop position.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it checked at a qualified specialist workshop
before reactivation.
High-voltage battery
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
GWARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
!Exhaustive discharge caused by the vehicle
standing idle for lengthy periods can damage
the high-voltage battery.
Hybrid vehicles: if the vehicle is idle for
lengthy periods, run it for a few minutes once every six weeks to charge up the high-voltage
battery. During the charging process, switch
off all electrical consumers, e.g. the auto-
matic climate control or the seat heating.
PLUG-IN HYBRID vehicles: make sure that
the high-voltage battery is connected to a
charging station during long periods when the
vehicle is standing idle.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery (
Ypage 180).
Engine compartment
Before opening the hood:
XApply the electric parking brake.
XShift the automatic transmission to park posi-
tion P.
XSwitch the ignition off.
Hybrid vehicles43
Safety
Z
XRemove theStart/Sto pbutto nfrom th eigni-
tion loc k (Ypage 162).
or
XIf th eSmartKey is inserted in th eignition lock:
remove th eSmartKey from th eignition lock.
XObserv eth ewarning note son th eris kof elec -
tric shock (Ypage 42).
XObserveth ewarning notice sabout th ehoo d
(Ypage 352).
RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Brake Syste msupport syou
when braking wit han electronically-controlled
brak eboos tmod eand enables th erecovery of
kinetic energ y(recuperation).
GWARNIN G
If th eRecuperative Braking Syste mmalfunc -
tions, braking resistanc emay be reduce dand
brak epedal travel may be longer than usual. If
you subsequentl ydepress th ebrak epedal as
usual, th ebraking effec tmay no tbe sufficient.
There is aris kof an accident.
In th eevent of this malfunction ,continue to
depress th ebrak epedal .Stop th evehicl ein
accordanc ewit hth etraffic conditions. If nec-
essary, contact aqualified specialist work-
shop.
Further information about th eRecuperative
Brake Syste m (
Ypage 240).
Panic alarm
XTo activate: press!button: for at
least on esecond.
A visual and audible alarm is triggered if th e
alarm system is armed.
XTo deactivate: press!button: again .
or
XPress th eStart/Sto pbutton.
The SmartKey mus tbe in th evehicle.
Occupant safety
Introduction to the restraint system
The restrain tsystem can reduce th eris kof vehi-
cle occupant scomin gint ocontact wit hpart sof
th evehicle's interior in th eevent of an accident.
The restrain tsystem can also reduce th eforce s
to whic hvehicl eoccupant sare subjecte dduring
an accident.
The restrain tsystem comprises :
Rseat belt system
Rair bags
Rchild restraintsystem
Rchild seat securin gsystems
The component sof th erestrain tsystem wor kin
conjunction wit heac hother .The ycan only
deplo ytheir protective function if, at all times ,all
vehicl eoccupants:
Rhav efastene dtheir seat belt scorrectl y
(Ypage 48)
Rhav eadjusted their seat and head restrain t
properly (Ypage 105).
As th edriver, you also hav eto mak esur ethat
th esteering whee lis adjusted correctly.
Observ eth einformation relating to th ecorrec t
driver' sseat position (
Ypage 104).
You also hav eto mak esur ethat an air bag can
inflat eproperly if deployed (
Ypage 50).
An air bag supplement s acorrectl ywor nseat
belt .As an additional safet ydevice ,th eair bag
increases th elevel of protection for vehicl e
occupant sin th eevent of an accident. Fo rexa
m-
ple, if, in th eevent of an accident, th eprotection
offere dby th eseat belt is sufficient, th eair bags
are no tdeployed. When an acciden toccurs, only
th eair bags that increas eprotection in that par-
ticular acciden tsituation are deployed. How-
ever, seat belt sand air bags generally do no t
protect against objects penetrating th evehicl e
from th eoutside .
44Occupant safety
Safety
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 57).
For information on children traveling with you in
the vehicle and on child restraint systems, see
"Children in the vehicle" (
Ypage 61).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an air bag system to
accommodate a person with disabilities, con-
tact an authorized Mercedes-Benz Center for
details. USA only: for further information con-
tact our Customer Assistance Center at
1-800-FOR-MERCedes (1‑800‑367‑6372).
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp in the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec- onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
A malfunction has occurred if the 6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds with the
engine running
Rlights up again while the engine is running
All vehicles, except hybrid vehicles:
GWARNING
If restraint system is malfunctioning, restraint
system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
Hybrid vehicles:
GDANGER
If the restraint system is malfunctioning, indi- vidual restraint system components may be
triggered unintentionally or might not be trig-
gered at all in the event of an accident with a
high rate of vehicle deceleration. This could
affect Emergency Tensioning Devices or air
bags, for example. The vehicle's high-voltage
electrical system may also not be deactivated
as intended in the event of an accident. You
could suffer an electric shock if you touch the
damaged components of the vehicle's high-
voltage electrical system. This poses an
increased risk of injury or even fatal injury.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. Immediately switch off the ignition
and remove the SmartKey from the ignition
lock after an accident.
Occupant safety45
Safety
Z
!When installing the child restraint system,
make sure that the seat belt for the middle
seat does not get trapped. The seat belt could
otherwise be damaged.
LATCH-type (ISOFIX) securing rings ;on the
rear seats are covered by a Velcro-fastened
upholstered lining :.
XVehicles with a rear reclining seat: adjust
the rear reclining seat backrest down a little
before installing the LATCH-type (ISOFIX)
child restraint system.
XVehicles without rear reclining seat: fold
upholstered lining :upwards.
XVehicles with a rear reclining seat: remove
upholstered lining :.
XVehicles without a rear reclining seat: turn
the support on the rear side of upholstered
lining :by 90°.
Upholstered lining :remains folded
upwards.
XInstall the LATCH-type (ISOFIX) child restraint
system on both LATCH-type (ISOFIX) securing
rings ;.
XVehicles with a rear reclining seat: move
the rear reclining seat backrest to an upright
position. The rear reclining seat backrest
must rest against the child restraint system.
GWARNING
Vehicles with electrically adjustable rear
bench seats:
If you adjust the seat after installing a child
restraint system:
Rthe seat belt could slacken or become too
tight
Rthe child restraint system could become
loose, incorrectly positioned or damaged
As a result, the child restraint system may not be able to provide the intended level of pro-
tection. This poses an increased risk of injury
or even fatal injury.
Never adjust the seat after installing the child
restraint system.
Vehicles without rear reclining seat: after
you have removed the LATCH-type (ISOFIX)
child restraint system, you must turn the sup-
port on the rear side of upholstered lining :by
90° again. Then fold upholstery lining :down.
ISOFIX is a standardized securing system for
specially designed child restraint systems on
the rear seats. LATCH-type (ISOFIX) securing
rings ;for two LATCH-type (ISOFIX) child
restraint systems are installed on the left and
right rear seats.
Vehicles with rear seat armrest: adjust the
rear seat armrest so that LATCH-type (ISOFIX)
securing rings ;for the LATCH-type (ISOFIX)
child restraint system are accessible.
Non-LATCH-type (ISOFIX) child seats may also
be used and can be installed using the vehicle's
seat belt system. Install the child seat according
to the manufacturer's instructions.
Top Tether
Introduction
Top Tether provides an additional connection
between the child restraint system secured with
a LATCH-type (ISOFIX) system and the vehicle.
This helps reduce the risk of injury even further.
If the child restraint system is equipped with a
Top Tether belt, this should always be used.
Important safety notes
GWARNING
If the rear seat backrests are not locked, they
could fold forwards in the event of an acci-
dent, heavy braking or sudden changes of
direction. As a result, child restraint systems
cannot perform their intended protective
function. Rear seat backrests that are not
locked can also cause additional injuries, e.g.
in the event of an accident. This poses an
increased risk of injury or even fatal injury.
64Children in the vehicle
Safety
Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey:remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is armed after approximately 10 seconds.
XTo disarm: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid
Rthe hood
XTo turn the alarm off with the SmartKey:
press the %or& button on the Smart-
Key.
The alarm is switched off.
or
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
The alarm is switched off.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is switched off.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text message or data connection.
The emergency call system sends a message
or establishes a data connection provided
that:
Ryou have subscribed to the mbrace service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
78Protection against theft
Safety