2016 MERCEDES-BENZ S-Class SEDAN Steering assist

Display messagesPossible causes/consequences andMSolutions
÷
Currently Unavaila‐ble See Operator'sManual
ESP®,BAS, PRE ‑SAFE®, th eHOLD function ,Hil lStart Assist, Cross-
win dAssist, STEE RCONTROL, Active Lan eKeepin gAssis tand Active
Blind Spot are unavailable due to amalfunction .
BA SPLU Swit hCross-Traffic Assist, PRE‑ SAFE
®Brake,PRE ‑SAFE®
PLU Sand COLLISION PREVENTION ASSIST PLU Smay also hav e
failed.
The ÷ warning lamp also lights up in th einstrumen tcluster.
The self-diagnosis function might no tbe complete, for example.
ATTENTION ASSIST is deactivated.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above. The wheels could therefor eloc kif you brak e
hard, for example.
The braking distanc ein an emergenc ybraking situation can thus
increase.
If ES P
®is no toperational, ES P®is unable to stabiliz eth evehicle.
There is an increased ris kof skiddin gand an accident.
XCarefully drive asuitable distance, making slight steering move-
ments at aspeed abov e12 mph (20 km/ h).
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
T!
÷
Inoperative SeeOperator's Manual
EBD (electronic brake force distribution), ABS, ESP®, BAS,
PRE‑SAFE®, the HOLD function, Hill Start Assist, Crosswind Assist,
STEER CONTROL, Active Lane Keeping Assist and Active Blind Spot
Assist are unavailable due to a malfunction.
BAS PLUS with Cross-Traffic Assist, PRE ‑SAFE
®Brake, PRE‑SAFE®
PLUS and COLLISION PREVENTION ASSIST PLUS may also have
failed.
In addition, the÷and! warning lamps light up in the instru-
ment cluster and a warning tone sounds.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore lock
if you brake hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
280Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
RadarSensorsDirtySee Operator' sMan ‐ual
At least on eof th efollowin gdrivin gsystems or drivin gsafet ysystems
is temporarily restricted or inoperative:
RPRE-SAF E®PLUS
RPRE-SAF E®Brake
RCOLLISION PREVENTION ASSIST PLU S
RActive LaneKeepin gAssis t
RActive Blind Spot Assis t
RDISTRONICPLU Swit hSteering Assis tand Stop&Go Pilo t
If th eradar sensor system in fron tis dirty, Active Blind Spot Assis twill
no tperfor m acourse-correcting brak eapplication .
Possibl ecauses are:
Rth esensor sin th eradiato rtrim and/o rin th ebumpers are dirty
Rth efunction of th edrivin gsystem and/o rdrivin gsafet ysystem is
impaire ddue to heav yrain or snow.
A warning tone also sounds.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears. Al ldrivin gsystems and drivin gsafet ysystems are oper -
ative again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XSwitchoff th eengine.
XClean th esensor sin th efollowin glocation s (Ypage 362):
Rin theradiato rtrim
Rin th efron tbumper
Rin th erear bumper, particularly in th emiddle of th erear bumper
XRestart th eengine.
The display message disappears.
Check Lef tRea rBeltSeeOperator' sManualorCheckRightRea rBeltSeeOperator' sManual
The seat belt buckl eextender on th eright or lef tof th erear compart-
men tis no tin th epredefine dposition .The belt strap may be jammed
in th ebelt tongue.
GWARNIN G
If th eseat belt buckl eextender is no tin th epredefine dposition ,th e
seat belt canno tprovid eth eintended level of protection .
There is an increased ris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XReleas eth ejamming.
XRepeat th eseat belt fastenin gprocedure .
Display messages285
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
ParkAssistCanceledThe driver's door is open .
XRepeat theparking gap measuremen tand parking process wit hth e
driver's door closed .
You touched themultifunction steering whee lwhile steering inter-
vention was active .
XWhilesteering intervention is active ,mak esur ethat th emultifunc-
tion steering whee lis no ttouched unintentionally.
The vehicl ehas started to skid and ES P®has intervened.
XUse Active Parking Assistagain later (Ypage 216).
ParkAssist Inoper ‐ativePARKTRONICis malfunctioning or faulty.
XFollow th einstruction sand helpful hints in th e"Problem swit h
PARKTRONIC" section (Ypage 216).
If th emultifunction display still shows th edisplay message :
XVisitaqualified specialist workshop .
Active Parking Assistis unavailable or faulty.
XSwitc hoff th eignition and restar tth eengine.
If Active Parking Assis tcontinues to be unavailable (the jsymbol is
no tshown in th emultifunction display):
XVisit aqualified specialist workshop .
ParkAssistSwitched OffThe vehicl eis parked. Awarning tone also sounds.
The display message disappear sautomatically.
Night Vie wAssistCurrently Unavaila‐ble
Night View Assis tPlus is deactivated and temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rth ecamera in th eradiato rtrim is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
Rtheoutside temperature is to ohigh .
XClean th ewindshield.
XClean th ecamera in th eradiato rtrim.
If th esystem has been switched off due to excessive outside tem-
peratures, th esystem will switch bac kon automatically once it has
cooled down .
If th esystem detects that th ecamera is full yoperational, th edisplay
message disappears.
Night View Assis tPlus is operational again .
Night ViewAssistInoperativeNight View Assis tPlus is defective.
XVisit aqualified specialist workshop .
302Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
DTR+: SteeringAssist.CurrentlyUnavailable SeeOperator' sManual
Steering Assis tand Stop&Go Pilo tare temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
Rthere havebeen no lan emarking sfor an extended period.
Rth elan emarking sare worn, dark or covered, e.g. by dir tor snow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Steering Assis tand Stop&Go Pilo tare operative again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XClean th ewindshield.
DTR+: SteeringAssist .InoperativeSteering Assis tand Stop&Go Pilo tare faulty.
However, th eDISTRONI CPLU Sfunction sare still available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
CruiseControlInop‐erativeCruisecontrol is malfunctioning .
A warning tone also sounds.
XVisit aqualified specialist workshop .
Cruise Control- - -mph
RAcondition for activating cruise control has no tbeen met .
You hav etried to store aspeed belo w20 mph (30 km/h), for exam-
ple.
RES P®is deactivated. The yello wES P®OF Fwarning lamp is lit .
XIf conditionspermit ,drive faste rthan 20 mph (30 km/h )and store
th espeed.
or
XChec kth eactivation condition sfor cruise control (Ypage 197).
or
XReactivat eES P®(Ypage 269).
Cruise Contro lOffCruis econtrol has been deactivated.
If awarning tone also sounds, cruise control has deactivated auto -
matically (
Ypage 197).
Display messages305
On-board computer and displays
Z

The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to the
Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the volume control on the multimedia
system.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected if one of the following occurs:
RThe indicator lamp in the SOS button does notcome on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diagnosis
of the system.
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RTheInoperativeor the Service NotActivatedmessage appears in the multi-
function display after the system self-diagno-
sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or contact the fol-
lowing service hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 340).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
Features341
Stowage and features
Z

multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 346).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
Features343
Stowage and features
Z

The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in MB Info call buttonï
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the route assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
344Features
Stowage and features

Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 426).
!When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automatically
in certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Secure the tow rope or tow bar to the towing
eye only. Otherwise, the vehicle could
become damaged.
!Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recove
r the vehicle with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P, which
could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position N when the vehicle is being towed.
If the automatic transmission cannot be shifted
to position N, have the vehicle transported on a
transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in the
ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the vehicle is towed (
Ypage 87). You could other-
wise be locked out when pushing or towing the
vehicle.
PLUG-IN HYBRID vehicles:
Towing and tow-starting379
Breakdown assistance
Z