Display messagesPossible causes/consequences andMSolutions
÷
Currently Unavaila‐ble See Operator'sManual
ESP®,BAS, PRE ‑SAFE®, th eHOLD function ,Hil lStart Assist, Cross-
win dAssist, STEE RCONTROL, Active Lan eKeepin gAssis tand Active
Blind Spot are unavailable due to amalfunction .
BA SPLU Swit hCross-Traffic Assist, PRE‑ SAFE
®Brake,PRE ‑SAFE®
PLU Sand COLLISION PREVENTION ASSIST PLU Smay also hav e
failed.
The ÷ warning lamp also lights up in th einstrumen tcluster.
The self-diagnosis function might no tbe complete, for example.
ATTENTION ASSIST is deactivated.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above. The wheels could therefor eloc kif you brak e
hard, for example.
The braking distanc ein an emergenc ybraking situation can thus
increase.
If ES P
®is no toperational, ES P®is unable to stabiliz eth evehicle.
There is an increased ris kof skiddin gand an accident.
XCarefully drive asuitable distance, making slight steering move-
ments at aspeed abov e12 mph (20 km/ h).
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
T!
÷
Inoperative SeeOperator's Manual
EBD (electronic brake force distribution), ABS, ESP®, BAS,
PRE‑SAFE®, the HOLD function, Hill Start Assist, Crosswind Assist,
STEER CONTROL, Active Lane Keeping Assist and Active Blind Spot
Assist are unavailable due to a malfunction.
BAS PLUS with Cross-Traffic Assist, PRE ‑SAFE
®Brake, PRE‑SAFE®
PLUS and COLLISION PREVENTION ASSIST PLUS may also have
failed.
In addition, the÷and! warning lamps light up in the instru-
ment cluster and a warning tone sounds.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore lock
if you brake hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
280Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
RadarSensorsDirtySee Operator' sMan ‐ual
At least on eof th efollowin gdrivin gsystems or drivin gsafet ysystems
is temporarily restricted or inoperative:
RPRE-SAF E®PLUS
RPRE-SAF E®Brake
RCOLLISION PREVENTION ASSIST PLU S
RActive LaneKeepin gAssis t
RActive Blind Spot Assis t
RDISTRONICPLU Swit hSteering Assis tand Stop&Go Pilo t
If th eradar sensor system in fron tis dirty, Active Blind Spot Assis twill
no tperfor m acourse-correcting brak eapplication .
Possibl ecauses are:
Rth esensor sin th eradiato rtrim and/o rin th ebumpers are dirty
Rth efunction of th edrivin gsystem and/o rdrivin gsafet ysystem is
impaire ddue to heav yrain or snow.
A warning tone also sounds.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears. Al ldrivin gsystems and drivin gsafet ysystems are oper -
ative again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XSwitchoff th eengine.
XClean th esensor sin th efollowin glocation s (Ypage 362):
Rin theradiato rtrim
Rin th efron tbumper
Rin th erear bumper, particularly in th emiddle of th erear bumper
XRestart th eengine.
The display message disappears.
Check Lef tRea rBeltSeeOperator' sManualorCheckRightRea rBeltSeeOperator' sManual
The seat belt buckl eextender on th eright or lef tof th erear compart-
men tis no tin th epredefine dposition .The belt strap may be jammed
in th ebelt tongue.
GWARNIN G
If th eseat belt buckl eextender is no tin th epredefine dposition ,th e
seat belt canno tprovid eth eintended level of protection .
There is an increased ris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XReleas eth ejamming.
XRepeat th eseat belt fastenin gprocedure .
Display messages285
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
XVisitaqualified specialist workshop immediately.
Fo rfurther information about th eOccupant Classification System, see
(
Ypage 54).
Lights
i
Vehicles wit hLE Dbulbs in th eligh tclusters :
The display message for th ecorrespondin glamp only appear swhen all of th eLEDs in th elamp
hav efailed.
Display messagesPossible causes/consequences and MSolutions
b
Check LeftCorner ‐ing LightorCheckRight CorneringLight
The lef tor right-hand cornering ligh tis defective.
XVisit aqualified specialist workshop .
b
CheckLeftLowBeamorCheck Right LowBea m
The lef tor right-hand low-beam headlamp is defective.
XVisit aqualified specialist workshop .
b
Check RearLef tTurnSignalor
Check Rea rRight
Tur nSignal
The rear left-han dor rear right-hand tur nsignal is defective.
XVisit aqualified specialist workshop .
b
Check Front LeftTurnSignalor
Check Front Right
Tur nSignal
The fron tleft-han dor fron tright-hand tur nsignal is defective.
XVisit aqualified specialist workshop .
b
Check LeftMirrorTur nSignalor
Check Right Mirror
Tur nSignal
The tur nsignal in th eleft-han dor right-hand exterio rmirror is defec -
tive.
XVisit aqualified specialist workshop .
b
Check LeftBrakeLam porCheck RightBrake Lam p
The leftor right-hand brak elamp is defective.
XVisit aqualified specialist workshop .
Display messages291
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
b
Check Center BrakeLamp
The high-mounte dbrak elamp is faulty.
XVisit aqualified specialist workshop .
b
CheckLeftTailandBrake Lampsor
Check Right Tai l
and Brake Lamps
The leftor right-hand tai llamp/brake lamp is defective.
XVisit aqualified specialist workshop .
b
Check LeftTai lLamporCheck RightTai lLam p
The lef tor right-hand tai llamp is defective.
XVisit aqualified specialist workshop .
b
Check LeftHig hBeamorCheck RightHig hBea m
The lef tor right-hand high beam is defective.
XVisit aqualified specialist workshop .
b
LicensePlate Lam p
The leftor right-hand license plat elamp is faulty.
XVisit aqualified specialist workshop .
b
Check Front LeftParkingLam por
Check Front Right
Parkin gLam p
The fron tlef tor fron tright parking or standing lamp is defective.
XVisit aqualified specialist workshop .
b
Backup Light
The leftor right-hand backup lamp is defective.
XVisit aqualified specialist workshop .
b
Check Front LeftSidemarkerLam por
Check Front Right
Sidemarke rLam p
The fron tleft-han dor fron tright-hand side marke rlamp is faulty.
XVisit aqualified specialist workshop .
b
Check RearLef tSidemarke rLam por
Check Rea rRight
Sidemarke rLam p
The rear left-han dor rear right-hand side marke rlamp is faulty.
XVisit aqualified specialist workshop .
292Display messages
On-board computer and displays
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
!NThe yellow ABS warning lamp is lit while the engine is running.
A warning tone also sounds.
EBD is not available due to a malfunction. Therefore ABS, BAS, BAS PLUS with
Cross-Traffic Assist, COLLISION PREVENTION ASSIST PLUS, ESP
®, PRE‑SAFE®,
PRE‑SAFE®PLUS, PRE‑SAFE®Brake, the HOLD function, Hill Start Assist, Cross-
wind Assist, STEER CONTROL, Active Lane Keeping Assist and Active Blind Spot
Assist are also unavailable.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
$J
÷!N $ (USA only), J(Canada only): the red brake warning lamp, the yellow
ESP®warning lamp and the yellow ABS warning lamp are lit while the engine is
running.
ABS and ESP
®are not available due to a malfunction. Therefore BAS, BAS PLUS
with Cross-Traffic Assist, COLLISION PREVENTION ASSIST PLUS, EBD,
PRE‑SAFE
®, PRE‑SAFE®PLUS, PRE‑SAFE®Brake, the HOLD function, Hill Start
Assist, Crosswind Assist, STEER CONTROL, Active Lane Keeping Assist and Active Blind Spot Assist are also unavailable.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Warning and indicator lamps in the instrument cluster317
On-board computer and displays
Z
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!If DISTRONIC PLUS or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To prevent damage to the vehicle, deactivate DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and the sliding sunroof
are fully closed.
Rthe ventilation/heating is switched off (the
OFF button has been pressed).
Rthe windshield wiper switch is at position 0.
Rthe 360° camera or rear view camera is
switched off.
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft
(3 m
) away from the vehicle.
!Make sure that the automatic transmission
is in neutral position Nwhen washing your
vehicle in a tow-through car wash. The vehicle
may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door
when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position Dor Rthe automatic trans-
mission will automatically switch to park
position Pand block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
Care359
Maintenance and care
Z
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
If dirt has penetrated the paint surface or if the
paint has become dull, the paint cleaner recom-
mended and approved by Mercedes-Benz
should be used.
Do not use these care products in the sun or on
the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint-
work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax. These
products are only suitable for high-gloss sur-
faces. Their use on vehicles with matte finish
leads to considerable surface damage (shiny,
mottled areas).
Always have paintwork repairs carried out at a
qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with a clear matte finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo from
the range of approved Mercedes-Benz care
products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
Care361
Maintenance and care
Z
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
XClean the inside and outside of the windows
with a damp cloth and a cleaning product that
is recommended and approved by Mercedes-
Benz.
Cleaning wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield orwiper blades.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XFold the windshield wiper arms away from the
windshield (Ypage 136).
XCarefully clean the wiper blades with a damp
cloth.
XFold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic lenses of the exterior lights
with a wet sponge and a mild cleaning agent,
e.g. Mercedes-Benz car shampoo or cleaning
cloths.
Mirror turn signals
!Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
XClean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm) between the vehicle
and the power washer nozzle. Information
362Care
Maintenance and care