In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
Rkeep the air inlet between the windshield and
the hood free of blockages, such as ice, snow
or leaves.
Rnever cover the air vents or air intake grilles in
the vehicle interior.
Setting the center air vents
:Fixed center air vent
;Center air vent, right
=Center vent control, right
?Center vent control, left
ACenter air vent, left
XTo open/close: press control=or?.
The control pops out.
XTurn control =or? counter-clockwise or
clockwise.
XTo adjust the air direction: hold rear air
vent ;orA by the middle fin and move up or
down or to the left or right.
Setting the side air vents
:Side window defroster vent
;Side air vent
=Control for left side air vent
XTo open/close: press control=.
The control pops out.
XTurn control =counter-clockwise or clock-
wise.
XTo adjust the air direction: hold side air
vent ;by the middle fin and move it up or
down or to the left or right.
Setting the glove box air vent
!
Close the air vent when heating the vehicle.
At high outside temperatures, open the air
vent and activate the "cooling with air dehu-
midification" function. Otherwise, tempera-
ture-sensitive items stored in the glove box
could be damaged.
When the climate control system is activated,
the glove box can be ventilated, for instance to
cool its contents. The level of airflow depends on
the airflow and air distribution settings.
:Air vent control
;Air vent
Setting the air vents159
Climate control
Z
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark positionPis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 87).
It is only possible to shift the transmission from
position Pto the desired position if you depress
the brake pedal. Only then is the parking lock
released.
If you do not depress the brake pedal, the
DIRECT SELECT lever can still be moved but the
parking lock remains engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 191).
Hill start assist
Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Driving165
Driving and parking
Z
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 164). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 376).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 356). Observe the warning notes
as you do so and add coolant if necessary.
Driving169
Driving and parking
Z
Connecting the charging cable
XShift the transmission to positionP.
XSwitch the ignition off.
XPress the charge socket flap in the direction
of arrow:.
The charge socket flap swings up.
XPress fastener ;to the left.
Socket cap =is open.
XInsert the power supply plug into the electri-
cal outlet to the stop.
XInsert the charging cable connector into vehi-
cle socket ?to the stop.
Indicator lamp Afirst flashes orange and
then green.
The high-voltage battery is being charged.
If the charging cable is connected to the vehicle,
you cannot start the engine or move the vehicle.
When the charging process begins, you can view
the charging prediction in the Settings
menu
of the on-board computer. The charging predic-
tion is either the anticipated condition of charge
at the programmed departure time or the time
when the high-voltage battery will be fully
charged (
Ypage 272).
iDepending on the temperature, the fan and
battery cooling system may audibly switch on
during the charging process.
Removing the charging cable
The high-voltage battery is fully charged when:
Rthe charge level display reaches 100% in the
multifunction display (Ypage 245)
Rthe indicator lamp in the vehicle socket lights up green after unlocking or locking the vehicle
XPress and hold button Bon the charging
cable connector and remove the charging
cable connector from the vehicle socket.
XClose socket cap =.
XClose charge socket flap :.
XRemove the mains plug from the mains
socket and safely stow away the charging
cable inside the vehicle (
Ypage 183).
Charging the high-voltage battery
from the wallbox
General notes
It is recommended that you charge your vehicle
using a wallbox or at a charging station.
Make sure that the maximum charging current is
not limited in the Settings
menu of the on-
board computer. You must select the maximum
value if charging at a wallbox or a charging sta-
tion (
Ypage 272).
Pay attention to the "Important safety notes"
(
Ypage 180).
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)185
Driving and parking
Z
Connecting the charging cable
XShift the transmission to positionP.
XSwitch the ignition off.
XPress the charge socket flap in direction of
arrow:.
The charge socket flap swings up.
XPress fastener ;to the left.
Socket cap =is open.
XInsert the charging cable connector into vehi-
cle socket ?to the stop.
Indicator lamp Afirst flashes orange and
then green.
The high-voltage battery is being charged.
If the charging cable is connected to the vehicle,
you cannot start the engine or move the vehicle.
When the charging process begins, you can view
the charging prediction in the Settings
menu
of the on-board computer. The charging predic-
tion is either the anticipated condition of charge
at the programmed departure time or the time
when the high-voltage battery will be fully
charged (
Ypage 272).
iDepending on the temperature, the fan and
battery cooling system may audibly switch on
during the charging process.
Removing the charging cable
The high-voltage battery is fully charged when:
Rthe charge level display reaches 100% in the
multifunction display (Ypage 245)
Rthe indicator lamp in the vehicle socket lights up green after unlocking or locking the vehicle
XPress and hold button Bon the charging
cable connector and remove the charging
cable connector from the vehicle socket.
XClose socket cap =.
XClose charge socket flap :.
Charging the high-voltage battery at
the charging station
Before beginning the charging process at a
charging station without communication capa-
bilities, you must first activate the station, e.g.
using an RFID card. Observe the on-site opera-
tor instructions for the charging station.
The connection for the vehicle at a charging sta-
tion is identical to the connection on a wallbox
(
Ypage 185).
186Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking
RAccel.(evaluation of all acceleration pro-
cesses)
-The bar fills up: moderate acceleration,
especially at higher speeds
-The bar empties: sporty acceleration
RConstant(assessment of driving behavior at
all times)
-The bar fills up: constant speed and avoid-
ance of unnecessary acceleration and
deceleration
-The bar empties: fluctuations in speed
RCoasting(assessment of all deceleration
processes)
-The bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast without
use of the brakes.
-The bar empties: frequent braking
An economical driving style specially requires
driving at moderate engine speeds.
To achieve a higher value in the categories
Accel.
and Constant,
Robserve the gearshift recommendations.
Rdrive in drive program E
On long journeys at a constant speed, e.g. on the
highway, only the bar for Constant
will change.
The ECO display summarizes the driving char-
acteristics from the start of the journey to its
completion. For this reason, the bars change
dynamically at the beginning of the journey. On
longer journeys, there are fewer changes. For
more dynamic changes, carry out a manual
reset.
For further information on the ECO display, see
(
Ypage 262).
Brakes
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of the engine's braking effect.
This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage
is not covered by the Mercedes-Benz war-
ranty.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
194Driving tips
Driving and parking
PLUG‑IN HYBRID operation
Points to remember
General notes
Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor. In HYBRIDmode, the hybrid
drive system automatically selects the most effi-
cient operating mode for every driving situation. Drive the vehicle in the usual manner.
To save fuel in HYBRIDmode, the hybrid drive
system switches off the combustion engine as
often as possible during the journey when power
output requirements are low. When power out-
put requirements are low, the electric motor
powers the vehicle. The combustion engine is
automatically activated when power output
requirements are high. The engine is usually
switched off when the vehicle is stationary. Con-
sequently, there is usually no engine idling as
with combustion engine vehicles.
For pulling away and accelerating, the electric
motor supports the internal combustion engine
using the power stored in the high-voltage bat-
tery. In addition, the power is used for partially
electric driving, operation of the electric coolant
compressor and to support the 12 V on-board
electrical system. In this way the hybrid drive
system helps to reduce your vehicle's fuel con-
sumption.
Observe the driving tips on PLUG-IN HYBRID
operation (
Ypage 251).
Recuperative Brake System
If you release the accelerator pedal when the
vehicle is in motion, overrun recuperation is ini-
tiated. The electric motor is operated as a gen-
erator when in overrun mode and when you
brake. Hybrid technology converts the kinetic
energy of the vehicle into electricity and stores
it in the high-voltage battery.
Observe the important safety notes for the
Recuperative Brake System (
Ypage 44).
Important safety notes
If the engine is switched off by the ECO start/
stop function and you open the driver's door:
Ra message appears in the multifunction dis-
play and
Ra warning tone sounds
Further information (
Ypage 297).
All of the vehicle's systems remain active, if:
Rthe vehicle is stationary
Rthe combustion engine is switched off and
Rthe READY indicator in the instrument cluster
lights up
If you remove your foot from the brake pedal
while in transmission position D or R, the vehicle
may pull away automatically.
Observe the notes on the READY display of the
ECO start/stop function (
Ypage 252).
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations.
Depending on the vehicle's equipment and
country-specific regulations, the vehicle can be
equipped with Acoustic Vehicle Indication.
Acoustic Vehicle Indication generates a certain
sound at a speed between 0 and 19 mph
(30 km/h). This helps other road users, partic-
ularly pedestrians and cyclists, to hear your
vehicle better. The sound can also be heard
inside the vehicle.
The volume depends on the engine speed. The
faster you accelerate, the louder the sound is. At
a speed of over 19 mph (30 km/h) the sound is switched off. Above this speed, the natural
sounds from the vehicle are sufficient that it can
be heard in good time by other road users.
240PLUG‑IN HYBRID operation
Driving and parking
Outside temperature display
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Bear in mind that the outside temperature dis-
play indicates the temperature measured and
does not record the road temperature.
The outside temperature display is in the multi-function display (
Ypage 258).
There is a short delay before a change in outside
temperature is shown in the multifunction dis-
play.
Coolant temperature display
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
!A display message is shown if the coolant
temperature is too high.
If the coolant temperature is above 257 ‡
(125 †) do not drive any further. The engine
will otherwise be damaged.
All vehicles except PLUG‑ IN HYBRID vehicles:
the coolant temperature gauge is in the lower
area of the tachometer (
Ypage 33).
PLUG-IN HYBRID vehicles: the multifunction dis-
play shows the coolant temperature in the
Coolant
submenu (Ypage 269).
Under normal operating conditions and with the
specified coolant level, the coolant temperature
may rise to 255 ‡ (124 †).
Operating the on-board computer
:Multifunction display
;Right control panel
=Left control panel
XTo activate the on-board computer: turn
the SmartKey to position 1in the ignition lock.
You can control the multifunction display and
the settings in the on-board computer using the
buttons on the multifunction steering wheel.
Left control panel
òROpens the menu list
9
:Press briefly:
RScrolls in lists
RSelects a menu or function
RIn the RadioorMediamenu:
opens the track or station list and
selects a station, an audio track or
a video scene
RIn the Telephonemenu: switches
to the phone book and selects a
name or a telephone number
9
:Press and hold:
RScrolls quickly through all lists
RIn the RadioorMediamenu:
selects a station, audio track or
video scene using rapid scrolling
RIn the Telephonemenu: starts
rapid scrolling if the phone book is
open
Displays and operation257
On-board computer and displays
Z