
XTo unlock centrally:press the%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Ranti-theft protection is reactivated.
XTo lock centrally: press the&button.
The SmartKey centrally locks and unlocks the
following components:
Rthe doors
Rthe trunk lid
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated via the
multimedia system; see the separate operating
instructions.
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the SmartKey.
Information on activating and deactivating the
locator lighting can be found in the separate
operating instructions.
XTo open the trunk lid automatically from
outside the vehicle: press and hold theF
button until the trunk lid opens.
XTo open the trunk lid automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the veh icle
,
press the Fbutton on the SmartKey.
When the trunk lid closes you can then
release the button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (
Ypage 164).
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func- tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
&
button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle: touch the inner sur-
face of the door handle.
XTo lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
XConvenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience clos-
ing feature (
Ypage 96).
XTo unlock the trunk lid: pull the handle on
the trunk lid.
Deactivating and activating
If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
80SmartKey
Opening and closing 

conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby.
XTo deactivate:press the&button on the
SmartKey twice in rapid succession.
The battery check lamp (
Ypage 82) of the
SmartKey flashes twice briefly and lights up
once, then KEYLESS-GO is deactivated .
XTo activate: press any button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.
KEYLESS-GO start function
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (
Ypage 164).
Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle
is unlocked. This is useful if you frequently travel
on your own.
XTo change the setting: press and hold down
the % and& buttons simultaneously
for approximately six seconds until the bat-
tery check lamp flashes twice (
Ypage 82).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock: press the%button once.
XTo unlock centrally: press the%button
twice.
XTo lock: press the &button. The KEYLESS-GO function is changed as fol-
lows:
XTo unlock the driver's door:
touch the inner
surface of the door handle on the driver's
door.
XTo unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
XTo lock centrally: touch the outer sensor
surface on one of the door handles.
XTo restore the factory settings: press and
hold the %and& buttons simultane-
ously for approximately six seconds until the
battery check lamp flashes twice
(
Ypage 82).
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 78).
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked auto-
matically.
XTo unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key
XPush release catch :in the direction of the
arrow and at the same time remove mechan- ical key ;from the SmartKey.
SmartKey81
Opening and closing
Z 

Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open the
rear doors from inside the vehicle if they are notsecured by the child-proof locks (
Ypage 67). If
the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm (
Ypage 78).
XTo unlock and open a front door: pull door
handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
XTo unlock a rear door: pull door handle;.
Locking knob :pops up and the door
unlocks.
XTo open a rear door: pull door handle;
again.
The door opens.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle
from the inside. The buttons are located on both
front doors.
XTo unlock: press button :.
XTo lock:press button ;.
If the front-passenger door is closed, the vehi-
cle locks.
If the driver's door is open, the door stays
unlocked.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
The doors can be opened from the inside. You
can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks (
Ypage 67).
If the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm (
Ypage 78).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking but-
ton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
86Doors
Opening and closing 

firmly. Do not pull the door handle when doing
so.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 78).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key.
XOpen the driver's door.
XClose the front-passenger door, the rear
doors and the trunk lid.
XPress the locking button (Ypage 86).
XCheck whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press down the locking knobs by
hand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the SmartKey
(Ypage 81).
XInsert the mechanical key as far as it will go
into opening :in the protective cap.
XPull and hold the door handle.
XPull the protective cap on the mechanical key
as straight as possible away from the vehicle
until it releases.
XRelease the door handle.
XInsert the mechanical key into the lock of the
driver's door as far as it will go.
XTurn the mechanical key clockwise as far as it
will go to position 1.
The locking knob drops down and the driver's
door is locked.
XTurn the mechanical key back and remove it.
XMake sure that the doors and the trunk lid are locked.
XInsert the mechanical key into the SmartKey
(Ypage 82).
XCarefully press the protective cap onto the
lock cylinder until it engages and is seated
firmly. Do not pull the door handle when doing
so.
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm system is not armed.
Trunk
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
88Trunk
Opening and closing 

previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark positionPis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 87).
It is only possible to shift the transmission from
position Pto the desired position if you depress
the brake pedal. Only then is the parking lock
released.
If you do not depress the brake pedal, the
DIRECT SELECT lever can still be moved but the
parking lock remains engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 191).
Hill start assist
Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Driving165
Driving and parking
Z 

Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position N.
Rthe electric parking brake is applied.
RESP®is malfunctioning.
ECO start/stop function (all vehicles
except PLUG‑IN HYBRID)
Introduction
This section describes the ECO start/stop func- tion for all vehicles except PLUG-IN HYBRID
vehicles. Information on the ECO start/stop
function on PLUG-IN HYBRID vehicles
(
Ypage 252).
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you switch on the engine using the Smart-
Key or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
The ECO start/stop function is only available in drive program E(drive program Con Mercedes-
AMG vehicles).
Automatic engine switch-off
If the vehicle is braked to a standstill in Dor N,
the ECO start/stop function switches off the
engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green.
Rthe outside temperature is within the range
that is suitable for the system.
Rthe engine is at normal operating tempera-
ture.
Rthe set temperature for the vehicle interior
has been reached.
Rthe battery is sufficiently charged.
Rthe system detects that the windshield is not
fogged up when the air-conditioning system is
switched on.
Rthe hood is closed.
Rthe driver's door is closed and the driver's
seat belt is fastened.
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can be activated if the
engine has been switched off automatically. It is
166Driving
Driving and parking 

Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 164). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 376).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 356). Observe the warning notes
as you do so and add coolant if necessary.
Driving169
Driving and parking
Z 

You can also activate manual drive programM
using the steering wheel paddle shifters
(
Ypage 174). In manual drive program M, you
can briefly change gear yourself by using the
steering wheel paddle shifters.
Mercedes-AMG vehicles
C Controlled
EfficiencyComfortable, economical
driving
S SportSporty driving style
M ManualManual gear shifting
Permanent drive program Mis only available for
Mercedes-AMG vehicles.
Further information about permanent drive pro-
gram M(
Ypage 175).
You can also activate manual drive program M
using the steering wheel paddle shifters
(
Ypage 174). In manual drive program M, you
can briefly change gear yourself by using the
steering wheel paddle shifters.
For further information on the automatic drive
program, see (
Ypage 174).
Steering wheel paddle shifters
You can activate manual drive program Min the
E (C in AMG vehicles) and Sautomatic drive
programs using steering wheel paddle shift-
ers :and ;(
Ypage 174). In manual drive
program M, you can briefly change gear yourself
by using the steering wheel paddle shifters.
Mercedes-AMG vehicles: you can also activate
manual drive program Mwith the program
selector button (
Ypage 175). In manual drive
program M, you can permanently change gear
yourself by using the steering wheel paddle
shifters.
Automatic drive program
Automatic drive program E
Drive program E(drive program Con Mercedes-
AMG vehicles) is characterized by the following:
Rcomfort-oriented engine settings.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
Rthe vehicle pulling away more gently in
forward and reverse gears, unless the accel-
erator pedal is depressed fully.
Rthe vehicle having improved driving stability,
for example on slippery road surfaces.
Rthe automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being
less likely to spin.
Automatic drive program S
Drive program Sis characterized by the follow-
ing:
Rsporty engine settings.
Rthe vehicle pulling away in first gear.
Rthe automatic transmission shifting up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Manual drive program M
General notes
In this drive program, you can briefly change
gear yourself by using the steering wheel paddle
shifters. The transmission must be in position D.
You can activate manual drive program Min the
E (C in Mercedes-AMG vehicles) and Sauto-
matic drive programs.
Mercedes-AMG vehicles: as well as temporary
drive program M, you can also activate perma-
nent drive program M. Further information
about permanent drive program M
(
Ypage 175).
Activating
XShift the transmission to position D.
XPull the left or right steering wheel paddle
shifter (Ypage 174).
Manual drive program Mis temporarily acti-
vated.
174Automatic transmission
Driving and parking