Display messagesPossible causes/consequences andMSolutions
Collision Preven‐tionAssist Plu sCurrently Unavaila‐ble See Operator' sManual
COLLISION PREVENTION ASSIST PLU Sis temporarily no toperational.
Possibl ecauses are:
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
Rthesystem is outside th eoperating temperature range.
Rth eon-boar dvoltag eis to olow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
COLLISION PREVENTION ASSIST PLU Sis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XRestart th eengine.
Collision Preven ‐tionAssist Plu sInoperative
COLLISION PREVENTION ASSIST PLU Sis temporarily inoperative due
to amalfunction .Adaptive Brake Assis tmay also hav efailed.
XVisit aqualified specialist workshop immediately.
PRE-SAFE Inopera‐tiv eSeeOperator' sManual
Importantfunction sof PRE-SAF E®havefailed. Al lother occupant
safet ysystems ,e.g. air bags ,remain available.
XVisit aqualified specialist workshop immediately.
PRE-SAFE FunctionsCurrently Limite dSee Operator'sMan ‐ual
PRE ‑S AF E®PLU Sor PRE‑SAFE®Brake is temporarily inoperative.
Possibl ecauses are:
Rfunction is impaire ddue to heav yrain or snow.
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
Rthesystem is outside th eoperating temperature range.
Rth eon-boar dvoltag eis to olow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
PRE ‑SAFE
®PLU Sand PRE ‑SAFE®Brake are operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XRestart th eengine.
PRE-SAFE FunctionsLimite dSee Opera‐tor's Manual
PRE ‑S AF E®PLU Sor PRE‑SAFE®Brake is unavailable due to amal-
function .BA SPLU Swit hCross-Traffic Assis tmay also hav efailed.
XVisit aqualified specialist workshop immediately.
284Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
RadarSensorsDirtySee Operator' sMan ‐ual
At least on eof th efollowin gdrivin gsystems or drivin gsafet ysystems
is temporarily restricted or inoperative:
RPRE-SAF E®PLUS
RPRE-SAF E®Brake
RCOLLISION PREVENTION ASSIST PLU S
RActive LaneKeepin gAssis t
RActive Blind Spot Assis t
RDISTRONICPLU Swit hSteering Assis tand Stop&Go Pilo t
If th eradar sensor system in fron tis dirty, Active Blind Spot Assis twill
no tperfor m acourse-correcting brak eapplication .
Possibl ecauses are:
Rth esensor sin th eradiato rtrim and/o rin th ebumpers are dirty
Rth efunction of th edrivin gsystem and/o rdrivin gsafet ysystem is
impaire ddue to heav yrain or snow.
A warning tone also sounds.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears. Al ldrivin gsystems and drivin gsafet ysystems are oper -
ative again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XSwitchoff th eengine.
XClean th esensor sin th efollowin glocation s (Ypage 362):
Rin theradiato rtrim
Rin th efron tbumper
Rin th erear bumper, particularly in th emiddle of th erear bumper
XRestart th eengine.
The display message disappears.
Check Lef tRea rBeltSeeOperator' sManualorCheckRightRea rBeltSeeOperator' sManual
The seat belt buckl eextender on th eright or lef tof th erear compart-
men tis no tin th epredefine dposition .The belt strap may be jammed
in th ebelt tongue.
GWARNIN G
If th eseat belt buckl eextender is no tin th epredefine dposition ,th e
seat belt canno tprovid eth eintended level of protection .
There is an increased ris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XReleas eth ejamming.
XRepeat th eseat belt fastenin gprocedure .
Display messages285
On-board computer and displays
Z
Engine
Display messagesPossible causes/consequences andMSolutions
+
CheckCoolantLevelSee Operator's Man‐ual
The coolant level is too low.
!Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
XAdd coolant, observing the warning notes before doing so
(Ypage 356).
If you have to add coolant frequently:
XContact a qualified specialist workshop and have the engine cooling
system checked.
?The fan motor is faulty.
XAt coolant temperatures below 257 ‡(125 †), drive to the nearest
qualified specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic.
?
Coolant Too HotStop Vehicle TurnEngine Off
The coolant is too hot.
A warning tone also sounds.
GWARNING
Do not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to catch
fire.
Steam from the overheated engine can also cause serious burns which
can occur just by opening the hood.
There is a risk of injury.
XPull over and stop the vehicle safely and switch off the engine, pay- ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 189).
XWait until the engine has cooled down.
XMake sure that the air supply to the engine radiator is not blocked,e.g. by snow, slush or ice.
XDo not start the engine again until the display message goes out and
the coolant temperature is below 257 ‡ (125 †). Otherwise, the
engine could be damaged.
XPay attention to the coolant temperature display.
If the temperature increases again:
XVisit a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 255 ‡ (124 †).
294Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
#
See Operator'sMan ‐ual
The battery is no tbein gcharged.
A warning tone also sounds.
Possibl ecauses are:
Radefective alternato r
Rdefective powerelectronics (PLUG-IN HYBRID vehicles)
Ra torn poly-V-belt
Ramalfunction in th eelectronics
!Do no tcontinu edriving. The engin ecould otherwise overheat.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XConsult aqualified specialist workshop .
#
StopVehicl eSeeOperator' sManual
The battery is no longer bein gcharged and th ebattery charg elevel is
to olow.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XObserv eth einstruction sin th e# See Operator' sManualdisplay message .
XConsultaqualified specialist workshop .
#
StopVehicl eLeaveEngine Runnin g
The battery charg elevel is to olow.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
#
Start Engine SeeOperator' sManual
The engin eis switched off and th ebattery charg elevel is to olow.
XSwitc hoff electrical consumer sthat you do no tneed, suc has th e
rear window defroste rand interior lighting .
XLeaveth eengin erunnin gfor afew minute sor drive alon gdistance.
The battery is bein gcharged.
Display messages29 5
On-board computer and displays
Z
Hybrid drive system
Display messagesPossible causes/consequences andMSolutions
d
VehicleOperationalSwitchtheIgnitionOff Before Exiting
PLUG-IN HYBRID vehicles:
You are leaving the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle:
XSecure the vehicle against rolling away (Ypage 189).
XSwitch off the ignition and remove the SmartKey.
If you do not leave the vehicle:
XSwitch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: the electrical consumers are supplied by the 12 V battery. If the vehicle is left in a ready-to-drive state for an exten-
ded period, it will switch off once the 12 V battery is almost empty. It
will then only be possible to start the vehicle using a second battery
(jump-starting).
Change the currentdrive programbeforechangingtheoperating mode.or
Exit manual drive
program M beforechangingtheoperat‐ing mode.
PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode when in automatic
drive program S(Sport) or manual drive program M.
XActivate the drive programE(Economy) or E+(Economy Plus)
(Ypage 250).
XSelect the preferred operating mode HYBRID,E-MODE,E-SAVE or
CHARGE (Ypage 243).
E-MODE CurrentlyUnavailable
PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODEoperating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRIDsetting.
XContinue driving using the internal combustion engine.
You can switch to the E-SAVEorCHARGE operating mode as
required (
Ypage 243).
If you select CHARGE, the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODEoperating mode
again.
Display messages297
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
OnlyE-MODE Availa ‐ble Power Limite dRefuel Immediately
PLUG-INHYBRID vehicles:
The fuel tan khas been run dry and th ecombustion engin ehas been
switched off .
A warning tone also sounds.
The vehicl ewill be powered by electrical energ yonly. Performance is
restricted and th evehicl emay accelerate mor eslowly than normal.
XRefue lat th eneares tgas station without fail .
In th e"Total range and electric range" menu, you can display th e
approximat erange of th evehicl e (
Ypage 248).
Engine wil lnotrestar tServic erequired
You canno tstart th eengin eagain due to amalfunction .
A warning tone also sounds.
If th eengin eis running:
XVisit aqualified specialist workshop .
If you switch off th eengine:
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XNotify aqualified specialist workshop or breakdown service.
á
Towing Not Permit ‐ted See Operator'sManual
The hybrid drive system is faulty.
XHaveth evehicl etransporte don atransporte ror trailer to th enear-
est qualified specialist workshop .
Û
MalfunctionServiceRequired
The hybrid drive system is faulty.
XVisitaqualified specialist workshop .
Û
Malfunction
The hybrid drive system is faulty.
XHaveth evehicl etowed away by aprofessional recovery compan yto
th eneares tqualified specialist workshop .
d
Malfunction
The hybrid drive system is faulty.
The ECO start/stopfunction may be malfunctioning .
The drive powe ris restricted.
XVisit aqualified specialist workshop .
ï
ChargerCable Con ‐nected
PLUG-INHYBRID vehicles:
The charging cable connecto ris connecte dto th evehicl esocket.
You canno tdrive off as lon gas th echarging cable connecto ris still
connected.
Befor eyou drive off :
XRemove thecharging cable connecto rfrom th evehicl esocke t
(Ypage 185).
298Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
ABC VehicleRisingPlease Wai tBriefl yThe vehicl elevel is to olow when th evehicl eis stationary. Awarning
tone also sounds.
XDo no tpull away.
The vehicl elevel is set when th edisplay message disappears.
ABC MalfunctionThe Active Body Control (ABC) function is restricted. The vehicle's
handlin gcharacteristics may be affected.
XDo no tdrive at speeds abov e50 mph (80 km/h).
XVisit aqualified specialist workshop .
ActiveLaneKeepin gAssist CurrentlyUnavailable SeeOperator' sManual
Active Lan eKeepin gAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
Rthere havebeen no lan emarking sfor an extended period.
Rth elan emarking sare worn, dark or covered, e.g. by dir tor snow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Active Lan eKeepin gAssis tis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XClean th ewindshield.
ActiveLan eKeepin gAssist InoperativeActive Lan eKeepin gAssis tis defective.
XVisit aqualified specialist workshop .
Active Blind SpotAssist CurrentlyUnavailable SeeOperator'sManual
Active Blind Spot Assis tis temporarily inoperative.
Possibl ecauses are:
Rth eradar sensor system is outside th eoperating temperature
range.
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Active Blind Spot Assis tis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 189).
XRestart th eengine.
Active Blind Spo tAssist InoperativeActive Blind Spot Assis tis defective.
XVisit aqualified specialist workshop .
Display messages301
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
ParkAssistCanceledThe driver's door is open .
XRepeat theparking gap measuremen tand parking process wit hth e
driver's door closed .
You touched themultifunction steering whee lwhile steering inter-
vention was active .
XWhilesteering intervention is active ,mak esur ethat th emultifunc-
tion steering whee lis no ttouched unintentionally.
The vehicl ehas started to skid and ES P®has intervened.
XUse Active Parking Assistagain later (Ypage 216).
ParkAssist Inoper ‐ativePARKTRONICis malfunctioning or faulty.
XFollow th einstruction sand helpful hints in th e"Problem swit h
PARKTRONIC" section (Ypage 216).
If th emultifunction display still shows th edisplay message :
XVisitaqualified specialist workshop .
Active Parking Assistis unavailable or faulty.
XSwitc hoff th eignition and restar tth eengine.
If Active Parking Assis tcontinues to be unavailable (the jsymbol is
no tshown in th emultifunction display):
XVisit aqualified specialist workshop .
ParkAssistSwitched OffThe vehicl eis parked. Awarning tone also sounds.
The display message disappear sautomatically.
Night Vie wAssistCurrently Unavaila‐ble
Night View Assis tPlus is deactivated and temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty.
Rth ecamera in th eradiato rtrim is dirty.
Rvisibilit yis impaire ddue to heav yrain ,snow or fog .
Rtheoutside temperature is to ohigh .
XClean th ewindshield.
XClean th ecamera in th eradiato rtrim.
If th esystem has been switched off due to excessive outside tem-
peratures, th esystem will switch bac kon automatically once it has
cooled down .
If th esystem detects that th ecamera is full yoperational, th edisplay
message disappears.
Night View Assis tPlus is operational again .
Night ViewAssistInoperativeNight View Assis tPlus is defective.
XVisit aqualified specialist workshop .
302Display messages
On-board computer and displays