Problems with the rear window defroster
ProblemPossible causes/consequences andMSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes
You can also temporarily deactivate the flow of
fresh air manually if unpleasant odors are enter-
ing the vehicle from outside. The air already
inside the vehicle will then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Activating/deactivating
XTurn the SmartKey to position 2in the ignition
lock (Ypage 162).
XTo activate: press thegrocker switch up
or down.
The indicator lamp in the grocker switch
lights up.
Air-recirculation mode switches on automati-
cally:
Rat high outside temperatures
Rat high levels of pollution
Rin a tunnel
The indicator lamp in the grocker switch is
not lit when automatic air-recirculation mode is
activated. Outside air is added after about
30 minutes.
XTo deactivate: press thegrocker switch
up or down.
The indicator lamp in the grocker switch
goes out. Air-recirculation mode deactivates automati-
cally:
Rafter approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
Rafter approximately five minutes if cooling
with air dehumidification is deactivated
Rafter approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with air dehumidifica-
tion" function is activated
Switching the residual heat on or off
General notes
Vehicles with rear-compartment climate
control: once the engine is switched off, it is
possible to make use of the residual heat of the
engine to continue heating or ventilating the
rear and front compartment of the vehicle for
approximately 15 minutes. If the "Residual heat"
function is set for only the front or only the rear compartment, it is possible to continue heating
or ventilating for approximately 30 minutes.
Vehicles without rear-compartment climate
control: once the engine is switched off, it is
possible to make use of the residual heat of the
engine to continue heating or ventilating the
front compartment of the vehicle for approx-
imately 30 minutes.
The heating or ventilation time depends on the
temperature that has been set.
152Operating the climate control systems
Climate control
Front control panel
XTurn theSmartKey to position 0in th eignition
loc kor remove it (Ypage 162).
XTo activate: press the! orÁ rocker
switch up or down .
The indicator lamp in th e! orÁ rocke r
switch lights up.
The blowe rwill run at alow spee dregardless of
th eairflow setting .
If you activat eth eresidual heat function at high
temperatures ,only th eventilation will be acti-
vated. The blowe rrun sat medium speed.
XTo deactivate: press the! orÁ
rocke rswitch up or down .
The indicator lamp in th e! orÁ rocke r
switch goes out .
Rear control panel
XTurn theSmartKey to position 0in th eignition
loc kor remove it (Ypage 162).
The RESTdisplay appear son th erear com-
partmen tdisplay.
XTo activate: press rockerswitch Lup or
down (Ypage 141).
The indicator lamp in rocke rswitch Llights
up.
XTo deactivate: press rockerswitch Lup or
down (Ypage 141).
The indicator lamp in rocke rswitch Lgoes
out .RES Tgoes out on th erear compartmen t
display.
iIf you do no tactivat eth eresidual heat func-
tion ,RES Tgoes out automatically after fiv e
minute son th erear compartmen tdisplay.
Residual heat is deactivated automatically:
Rafter approximately 30 minute sif the residual
heat function is activated in the front or rear
compartment
Rafter approximately 15 minutes if the residual
heat function is activated in the front and rear
compartments
Rwhen the ignition is switched on
Rif the battery voltage drops
Perfume atomizer
Operating the perfume atomizer
GWARNING
If children open the vial, they could drink the
perfume or it could come into contact with
their eyes. There is a risk of injury. Do not
leave children unsupervised in the vehicle.
If the perfume liquid has been drunk, consult
a doctor. If perfume comes into contact with
your eyes or skin, rinse the eyes with clean
water. If you continue to experience difficul-
ties, consult a doctor.
HEnvironmental note
Full vials must not be dis-
posed of with household
waste. They must be collec-
ted separately and recycled
to protect the environment.
Dispose of full vials in an
environmentally responsible
manner and take them to a
harmful substance collec-
tion point.
:Vial lid
;Vial
The perfume atomizer helps to improve driving
comfort.
Via the multimedia system you can:
Rswitch the perfume atomizer on or off
Rregulate the perfume intensity (see the sepa-
rate operating instructions)
Operating the climate control systems153
Climate control
Z
Problems with the perfume atomizer
ProblemPossible causes/consequences andMSolutions
The vehicle interior is not
perfumed although the
perfume atomizer is acti-
vated.The perfume vial has not been pushed into the holder as far as it will
go.
XSlide the perfume vial into the holder as far as it will go.
The perfume vial is not filled sufficiently.
XPre-filled vials:dispose of the empty vial.
XUse a new pre-filled vial.
XRefillable vials: fill the perfume vial with a maximum of 0.5 fl. oz.
(15 ml) of the same perfume.
The perfume atomizer is faulty.
XHave the perfume atomizer checked at a qualified specialist work-
shop.
Ionization
You can use the "Ionization" function to purify
the air in the vehicle interior and attain an
improved interior climate.
The ionization of the interior air is odorless and
cannot be perceived directly in the vehicle inte-
rior.
You can switch ionization on or off using the
multimedia system (see the separate operating
instructions).
Ionization can only be switched on if the front
climate control system is activated. The side air
vent on the driver's side must be open.
Pre-entry climate control via Smart-
Key
General notes
The "Pre-entry climate control via SmartKey"
function is only available in PLUG-IN HYBRID
vehicles.
Before getting in, the driver's seat area or the
whole interior can be briefly warmed or ventila-
ted in advance with the air from the air vents
being pre-cooled.
The high-voltage battery must be sufficiently
charged before "Pre-entry climate control via
SmartKey" can be activated. When the vehicle is pre-cooled, the following
functions are activated if required:
RClimate control system
RBlower
RSeat ventilation
When the vehicle is pre-heated, the following
functions are activated if required:
RClimate control system
RBlower
RSeat heating
RSteering wheel heating
RExterior mirror heating
RRear window defroster
If you have activated the following functions
using the multimedia system, they are activated
together with the "Pre-entry climate control via
SmartKey" function:
RArmrest heating
RPerfume atomizer
RIonization
Activating the perfume atomizer or ionization
(see separate operating instructions).
Activating or deactivating "Pre-entry
climate control via SmartKey"
Before "Pre-entry climate control via SmartKey"
can be activated, you must activate the function
via the multimedia system (see separate oper-
ating instructions).
Operating the climate control systems155
Climate control
Z
XTo activate pre-entry climate control via
SmartKey:unlock the vehicle with the Smart-
Key or KEYLESS-GO.
The climate control functions are activated
for up to 5 minutes for pre-heating and pre-
cooling.
To deactivate "Pre-entry climate control via SmartKey": "Pre-entry climate control via
SmartKey" switches off automatically when the
engine is started.
The following functions remain active after the
engine is started:
RSeat heating (heating)
RSeat ventilation (ventilation)
RArmrest heating
RPerfume atomizer
RIonization
An activated "Pre-entry climate control via
SmartKey" function can be deactivated using
the rocker switch (
Ypage 158).
156Operating the climate control systems
Climate control
Problems with "Pre-entry climate control via SmartKey"
ProblemPossible causes/consequences andMSolutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
XStart the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
Ra mains socket (Ypage 183)
Ra charging station (Ypage 186)
Ra wallbox (Ypage 185)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
XSwitch on the engine and let it run for more than ten seconds.
XTry again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if:
Rthe vehicle is not connected to an electric
power supply and
Rthe high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat ventilation
When the vehicle is heated, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat heating
RSteering wheel heating
RArmrest heating
RExterior mirror heating
RRear window defroster
If you have switched on the perfume atomizer or the ionization using the multimedia system,
Operating the climate control systems157
Climate control
Z
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Observe the important safety notes for PLUG-IN
HYBRID vehicles (
Ypage 42).
SmartKey positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
The SmartKey can be turned in the ignition lock
even if it is not the correct SmartKey for the
vehicle. The ignition is not switched on. The
engine cannot be started.
Start/Stop button
General notes
All vehicles are equipped with a removable
Start/Stop button.
The Start/Stop button must be inserted in the
ignition lock and the Smartkey must be in the
vehicle.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
162Driving
Driving and parking
To start the vehicle without actively using the
Smartkey:
Rthe Start/Stop button must be inserted in the
ignition lock.
Rthe Smartkey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 80).
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
Do not keep the SmartKey in the temperature-
controlled cup holder (
Ypage 332). Otherwise,
the key will not be detected, e.g. when starting
the engine with the Start/Stop button.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 86), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with the Start/Stop button
:Start/Stop button
;Ignition lock As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
(
Ypage 315).
If Start/Stop button :has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
XTo switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
XTo switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
The ignition is switched off again if:
Ryou do not start the engine within 15 minutes
when in this position
Ryou press Start/Stop button :twice when in
this position.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the Smartkey.
It is only possible to switch between Start/Stop button mode and Smartkey operation when the
transmission is in position P.
XRemove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
Smartkey with you when leaving the vehicle. As long as the Smartkey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Driving163
Driving and parking
Z
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
During a cold start, the engine runs at higher
speeds to enable the catalytic converter to
reach its operating temperature. The sound of
the engine may change during this time.
Automatic transmission
XShift the transmission to position P
(Ypage 170).
The transmission position display in the mul-
tifunction display shows P(
Ypage 172).
You can start the engine in transmission posi-
tion Pand N.
Starting procedure with the SmartKey
To start the engine using the SmartKey instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
XTurn the SmartKey to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 162).
Starting procedure with the Start/Stop
button
The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is in
the vehicle. Always take the SmartKey with you
when leaving the vehicle, even if you only leave
it for a short time. Pay attention to the important
safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 162).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 164).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
164Driving
Driving and parking