
XTo unlock the vehicle:touch the inner
surface of the door handle.
XTo lock the vehicle: touch sensor sur-
face :or;.
Make sure that you do not touch the inner
surface of the door handle.
XConvenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
Further information on the convenience
closing feature (
Ypage 99).
Deactivating
If you do not intend to use a SmartKey for an
extended period of time, you can deactivate
the KEYLESS-GO function of the SmartKey.
The SmartKey will then use very little power,
thereby conserving battery power. For the
purposes of activation/deactivation, the
vehicle must not be nearby.
XTo deactivate: press the&button on
the SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
flashes twice briefly and lights up once,
then KEYLESS-GO is deactivated .
XTo activate: press any button on the
SmartKey or insert the SmartKey into the
ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again.
KEYLESS-GO start function
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a
SmartKey in the vehicle.
Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door
and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel on your own.
XTo change the setting: press and hold
down the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp flashes twice
(
Ypage 86).
iIf the setting of the locking system is
changed within the signal range of the vehi-
cle, pressing the &or% button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock the driver's door: press the
% button once.
XTo unlock centrally: press the%but-
ton twice.
XTo lock centrally: press the&button.
The KEYLESS-GO function is changed as fol-
lows:
XTo unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
XTo unlock centrally: touch the inner sur-
face of the front-passenger door handle.
XTo lock centrally: touch the outer sensor
surface on one of the door handles.
XTo restore the factory settings: press
and hold down the %and& buttons
simultaneously for app
roximately six sec-
84SmartKey
Opening and closing

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the
SmartKey.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
(
Ypage 349).
or
XJump-start the vehicle (Ypage 351).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The
SmartKey is in the vehi-
cle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 86) and replace it if nec-
essary (
Ypage 86).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist work-
shop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
88SmartKey
Opening and closing

iBefore opening or closing the side win-
dows, a check is carried out to see whether
a valid SmartKey is in the vehicle, if:
Ra side window switch is pressed or pulled
and
Rthe Start/Stop button is used instead of
the SmartKey in the ignition lock
and
Rthe engine is not running
This is carried out by means of a brief radio
connection between the vehicle and the
SmartKey.
Convenience opening
General notes
You can ventilate the vehicle before you start
driving.
If the SmartKey is in close proximity to the
vehicle, the convenience opening function is
available.
The "convenience opening" feature is also
available on unlocked vehicles.
To do this, the SmartKey is used to carry out
the following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Rswitch on the seat ventilation for the driv-
er's seat
Convenience opening
XKeep the %button pressed until the
side windows are in the desired position.
XTo interrupt convenience opening:
release the %button.
Convenience closing feature
Important safety notes
GWARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos-
ing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can close the
windows at the same time.
You can then close the roller sunblinds.
iNotes on the automatic reversing feature
for:
Rthe side window (Ypage 98)
Rthe roller sunblind (Ypage 101)
Using the SmartKey
XPress and hold the &button until the
side windows are fully closed.
XMake sure that all the side windows are
closed.
XPress and hold the &button again until
the roller sunblinds of the panorama roof
close.
XTo interrupt convenience closing:
release the &button.
Using KEYLESS-GO
The SmartKey must be outside the vehicle. All
the doors must be closed.
Side windows99
Opening and closing
Z

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 26).
Correct driver's seat position
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
XObserve the safety guidelines on seat
adjustment (
Ypage 107).
XCheck whether you have adjusted seat =
properly (
Ypage 108).
When adjusting the seat, make sure that:
Ryou are as far away from the driver's air bag
as possible
Ryou are sitting in a normal upright position
Ryou can fasten the seat belt properly
Ryou have moved the backrest to an almost
vertical position
Ryou have set the seat cushion angle so that
your thighs are gently supported
Ryou can depress the pedals properly
XCheck whether the head restraint is adjus-
ted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by the
center of the head restraint.
XObserve the safety guidelines on steering
wheel adjustment (
Ypage 114).
XMake sure that steering wheel :is adjus-
ted properly (
Ypage 114).
When adjusting the steering wheel, make
sure that:
Ryou can hold the steering wheel with your
arms slightly bent
Ryou can move your legs freely
Ryou can see all the displays in the instru-
ment cluster clearly
XObserve the safety guidelines for seat belts
(
Ypage 46).
XCheck whether you have fastened seat
belt ;properly (
Ypage 48).
The seat belt should:
Rfit snugly across your body
Rbe routed across the middle of your shoul-
der
Rbe routed in your pelvic area across the hip
joints
106Correct driver's seat position
Seats, steering wheel and mirrors

Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield
wiper movement. The wiper motor has been deactivated.
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist
workshop.
The wiper motor has been deactivated.
XSwitch off the engine using the Start/Stop button and open the
driver's door.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
Windshield wipers133
Lights and windshield wipers
Z

the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart-
Key is in the vehicle. This occurs, for example,when starting the engine.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in
the ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (
Ypage 83).
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile
phone or another SmartKey.
Rwith metallic objects, e.g. coins or metal
foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the but-
ton on the front doo
r (Ypage 89), you can
continue to start the engine with the Start/
Stop button.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for three seconds. This
function operates independently of the ECO
start/stop automatic engine switch-off func-
tion. Key positions with the Start/Stop button
:Start/Stop button
;Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where
an indicator lamp either fails to go out after
starting the engine or lights up while driving
(
Ypage 287).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
XTo switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when
in this position
XTo switch on the ignition: press Start/
Stop button :twice.
The ignition is switched on.
The ignition is switched off again if:
Ryou do not start the engine within
15 minutes when inthis position
Ryou press Start/Stop button :twice when
in this position.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when
in this position
152Driving
Dr iving an d parking

Removing the Start/Stop button
You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the SmartKey.
It is only possible to switch between Start/
Stop button mode and SmartKey operation
when the transmission is in positionP.
XRemove Start/Stop button:from ignition
lock ;.
You do not have to remove the Start/Stop
button from the ignition lock when you leave
the vehicle. You should, however, always take
the SmartKey with you when leaving the vehi-
cle. As long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
!Do not depress the accelerator when
starting the engine.
General notes
During a cold start, the engine runs at higher
speeds to enable the catalytic converter to
reach its operating temperature. The sound of
the engine may change during this time.
Automatic transmission
XShift the transmission to position P
(
Ypage 159).
The transmission position display in the
multifunction display shows
P (
Ypage 161).
You can start the engine in transmission posi-
tion Pand N.
Starting procedure with the SmartKey
To start the engine using the SmartKey
instead of the Start/Stop button, pull the
Start/Stop button out of the ignition lock.
XTurn the SmartKey to position 3in the igni-
tion lock and release it as soon as the
engine is running (
Ypage 151).
Driving153
Driving and parking
Z

Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in the instrument cluster go out.
XTry to start the engine again (Ypage 153). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 351).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not run-
ning smoothly and is
misfiring.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
XHave the cause rectified immediately at a qualified specialist
workshop.
The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †).The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 328). Observe the warning
notes as you do so and add coolant if necessary.
158Driving
Driving and parking