Setting the departure time
You can set the departure time using the on-
board computer or via the online access to the
vehicle. The activation of the "Pre-entry climate
control at departure time" function can be linked
to this departure time. Your vehicle will then be
cooled or heated until the desired temperature
is reached in time for the set departure time.
"Pre-entry climate control at departure time" will
be activated a maximum of 55 minutes before
departure. If the departure is delayed, the vehi-
cle will be heated or cooled for another five
minutes.
XTo set the departure time:set the departure
time using the on-board computer
(
Ypage 274). Set the departure time via the
online access to the vehicle (Ypage 178).
XTo activate or deactivate "Pre-entry cli-
mate control at departure time": activate
or deactivate "Pre-entry climate control at
departure time" using the on-board com-
puter. Activate or deactivate "Pre-entry cli-
mate control at departure time" via the online
access to the vehicle (
Ypage 178).
The "Pre-entry climate control at departure
time" function switches off automatically when
the vehicle is started. The following functions
remain active:
RSeat heating
RSeat ventilation
RIonization
To deactivate "Pre-entry climate control at
departure time": the activated "Pre-entry cli-
mate control at departure time" can be deacti-
vated using the button (
Ypage 141).
Activating/deactivating "Immediate
pre-entry climate control" via the but-
ton
You can activate "Immediate pre-entry climate
control" even if the vehicle interior is already at
the desired temperature. This means, for exam-
ple, that the vehicle interior continues to be
cooled or heated if the journey is interrupted for
up to 50 minutes and the interior temperature is
kept constant.
XTo activate or deactivate "Immediate pre-
entry climate control": press button:.
The blue or red indicator lamp in the button
lights up or goes out.
The colors of the indicator lamps on button :
have the following meanings:
Rblue: cooling activated
Rred: heating activated
Ryellow: departure time is preselected
Setting the air vents
Important safety notes
GWARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
Rkeep the air inlet grille on the hood and in the
engine compartment on the front-passenger
side free of blockages, such as ice, snow or
leaves.
Rnever cover the air vents or air intake grilles in
the vehicle interior.
iFor virtually draft-free ventilation, adjust the
sliders of the air vents to the center position.
Setting the air vents141
Climate control
Z
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Observe the important safety notes for PLUG-IN
HYBRID vehicles (
Ypage 42).
SmartKey positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
(
Ypage 317).
If the SmartKey is in position 0in the ignition
lock for an extended period of time, it can no
longer be turned in the ignition lock. The steer-
ing is then locked. To unlock, remove the Smart-
Key and reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
XRemove the SmartKey when the engine is
switched off.
The starter battery could otherwise be dis-
charged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently.
XCheck the starter battery and charge it if nec-
essary (Ypage 377).
or
XJump-start the vehicle (Ypage 379).
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Driving145
Driving and parking
Z
KEYLESS-GO
Generalnotes
Vehicles wit hKEYLESS-GO are equipped wit h a
SmartKey featurin gan integrate dKEYLESS-GO
function and adetachable Start/Sto pbutton.
A chec kwhic hperiodically establishes aradi o
connection between th evehicl eand th eSmart -
Key determine swhether avalid SmartKey is in
th evehicle. This occurs, for example, when
starting th eengine.
Whe nyou insert th eStart/Sto pbutto nint oth e
ignition lock, th esystem needs approximately
two seconds recognition time. You can then use
th eStart/Sto pbutton.
Pressing th eStart/Sto pbutto nseveral times in
succession corresponds to th edifferen tke y
position sin th eignition lock. This is only th e
cas eif you are no tdepressing th ebrak epedal .
If you depress th ebrak epedal and press th e
Start/Sto pbutton, th eengin estart simmedi-
ately.
To start th evehicl ewithout actively usin gth e
SmartKey:
Rth eStart/Sto pbutto nmus tbe inserted in th e
ignition lock.
Rth eSmartKey mus tbe in th evehicle.
Rth evehicl emus tno tbe locke dwit hth e
SmartKey or KEYLESS-GO (Ypage 79).
Do no tkeep th eSmartKey:
Rwit helectronic devices, e.g. amobile phone
o
r another SmartKey.
Rwit hmetallic objects ,e.g. coins or metal foil.
Rinside metallic objects ,e.g. ametal case.
This can impair th efunctionalit yof th eKEY-
LESS-GO key.
Do no tkeep th eKEYLESS-GO ke yin th etem-
perature-controlled cup holder (
Ypage 340).
Otherwise ,th eKEYLESS-GO ke ywill no tbe rec -
ognized.
If you loc kth evehicl ewit hth eSmartKey' s
remot econtrol or wit hKEYLESS-GO ,after a
short time:
Ryou will no tbe able to switch on th eignition
wit hth eStart/Sto pbutton.
Ryou will no tbe able to start th eengin ewit hth e
Start/Sto pbutto nuntil th evehicl eis
unlocke dagain . If you loc
kth evehicl ecentrally usin gth ebutto n
on th efron tdoor (
Ypage 85) ,you can continu e
to start th eengin ewit hth eStart/Sto pbutton.
The engin ecan be switched off while th evehicl e
is in motion by pressing and holding th eStart /
Stop butto nfor three seconds. This function
operate sindependentl yof th eECO start/sto p
automatic engin eswitch-off function .
Key positions wit hKEYLESS-G O
:Start/Stopbutto n
;Ignition loc k
As soo nas th eignition is switched on ,all th e
indicator lamp sin th einstrumen tcluste rligh t
up. Further information on situation swher ean
indicator lamp either fail sto go out after starting
th eengin eor lights up while drivin g
(
Ypage 317).
If Start/Sto pbutto n: has no tyet been
pressed, this corresponds to th eke ybein g
remove dfrom th eignition .
XTo switch on th epower supply :press
Start/Sto pbutto n: once .
The powe rsupply is switched on .You can no w
activat eth ewindshield wipers, for example.
The powe rsupply is switched off again if:
Rth edriver's door is opened and
Ryou press Start/Sto pbutto n: twice when in
this position
XTo switch on th eignition: press Start/Sto p
butto n: twice .
The ignition is switched on .
If you press Start/Sto pbutto n: once when
in this position ,th eignition is switched off
again .
146Driving
Driving and parking
Removing the Start/Stop button
You can remove the Start/Stop button from theignition lock and start the vehicle as normal
using the SmartKey.
It is only possible to switch between KEYLESS-
GO mode and SmartKey operation when the
transmission is in position P.
XRemove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
!Do not depress the accelerator when start-
ing the engine.
General notes
Vehicles with a gasoline engine: the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission
XShift the transmission to position P
(Ypage 155).
The transmission position display in the mul-
tifunction display shows P(
Ypage 154).
iYou can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey
XTo start a diesel engine : turn the SmartKey
to position 2in the ignition lock (Ypage 145).
The % preglow indicator lamp in the instru-
ment cluster lights up.
XTurn the SmartKey to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 145).
Driving147
Driving and parking
Z
Deactivating or activating theECO
start/stop function
All vehicles (except Mercedes-AMG vehi-
cles)
XTo deactivate :press EC Obutto n:.
Indicator lamp ;goe sout .
XTo activate :press EC Obutto n:.
Indicator lamp ;lights up.
If indicator lamp ;is off, th eEC Ostart/sto p
function has bee ndeactivated manually or as
th eresult of amalfunction .
Mercedes-AMG vehicles
XTo deactivate :in th eComfor tdrive pro -
gram, press EC Obutto n:.
or
XActivat emanual gearshiftin g (Ypage 159).
or
XSwitc hto th eSpor tPlu sor Spor tdrive pro -
gram (Ypage 152).
Indicator lamp ;goe sout .
XTo activate :press EC Obutto n:.
Indicator lamp ;lights up. Whe nth e
Spor tPlu sor Spor tdrive program is activa-
ted, th eautomatic transmissio nswitches to
th eComfor tdrive program. If indicator lamp
;is off, th eEC Ostart/sto p
function has bee ndeactivated manually or as
th eresult of amalfunction .
Driving151
Driving and parking
Z
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 147). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 379).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gage shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 359). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT controller
This section describes the DYNAMIC SELECT
controller for all vehicles except PLUG- IN HYBRID vehicles. Information on the
DYNAMIC SELECT controller on PLUG-
IN HYBRID vehicles (Ypage 251).
152DYNAMIC SELECT controller
Driving and parking
Permanent setting (all vehicles except
Mercedes-AMG vehicles)
XTo activate:shift the DIRECT SELECT lever to
position D.
XPress button :.
XTo deactivate: press button:.
or
XUse the DYNAMIC SELECT controller to
change the drive program.
Permanent setting (Mercedes-AMG
vehicles)
XTo activate: shift the DIRECT SELECT lever to
position D.
XPress button :.
Indicator lamp ;lights up.
XTo deactivate: press button:.
or
XUse the DYNAMIC SELECT controller to
switch to the Individualdrive program.
Indicator lamp ;goes out.
Shifting gears
!Mercedes-AMG vehicles: the automatic
transmission does not shift up automatically
even when the engine limiting speed for the
current gear is reached. When the engine lim-
iting speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
XTo shift up: pull steering wheel paddle
shifter ;.
The automatic transmission shifts up to the
next gear.
All vehicles (except Mercedes-AMG vehi-
cles): if the maximum engine speed on the
currently engaged gear is reached and you
continue to accelerate, the automatic trans-
mission automatically shifts up in order to
prevent engine damage.
XTo shift down: pull steering wheel paddle
shifter :.
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage
by not shifting down.
160Automatic transmission
Driving and parking
The position of the fuel filler cap is displayed
8in the instrument cluster. The arrow next
to the filling pump indicates the side of the vehi-
cle.
Preparing to refuel
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
XOpen the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
The driver’s door can be closed again.
Opening the fuel filler flap (except
PLUG-IN HYBRID vehicles)
:To open the fuel filler flap
;To insert the fuel filler cap
=Instruction label for fuel type to be refueled
?Tire pressure table
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of the fuel filler flap.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may
leak out. Vehicles with a diesel engine:
the filler neck is
designed for refueling at diesel filling pumps.
Opening the fuel filler flap (PLUG-IN
HYBRID vehicles)
XPull switch ;.
Indicator lamp :flashes and the Please
Wait Depressurizing Tankmessage
appears in the multifunction display.
If the fuel filler cap is unlocked, indicator
lamp :lights up.
The Tank is Depressurized Ready for
Refuelingmessage appears in the multi-
function display.
Please be sure to observe the information on
refueling on the fuel filler flap.
There is a malfunction if:
Rindicator lamp :first flashes and then goes
out
Rthe yellow engine diagnostics warning lamp
lights up
iFrom a speed of 1 mph (2 km/h), the fuel
filler flap can no longer be opened.
iThe unlocking process for the fuel filler cap
may take up to 15 minutes.
164Refueling
Driving and parking