Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
All vehicles (except
Mercedes-AMG vehi-
cles):
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
positionN.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Mercedes-AMG vehi-
cles:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift into secondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
!
Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP
®may
seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
150Refueling
Driving and parking
Observe the notes in the "Winter operation" sec-
tion (Ypage 332).
Off-road driving
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
If the vehicle level is high, the vehicle center of gravity is raised. This could cause the vehicle
to tip over more easily on uphill or downhill
gradients. There is a risk of an accident.
Select the lowest possible vehicle level.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also in
increased wear and tear. The braking charac-
teristics change depending on the material
ingressing the brakes. Clean the brakes after
driving off-road. If you detect a reduced braking
effect or grinding noises, have the brake system checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam-
age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not switch to transmission position
Nwhen
driving off-road. If you try to brake the vehicle
using the service brake, you could lose cont
rol
of the vehicle. If the gradient is too steep for your
vehicle, drive back down in reverse gear.
General notes
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before driving through difficult terrain.
Driving tips165
Driving and parking
Z
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle, maintenance
work must be carried out more frequently, for
example:
Rregular city driving with frequent intermediate
stops
Rif the vehicle is primarily used to travel short
distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be
obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
Driving abroad
An extensive Mercedes-Benz Service network is also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that:
Rthere is enough ground clearance between
the vehicle underbody and the guide rails of
the automatic car wash.
Rthe clearance width of the automatic car
wash, in particular the width of the guide
rails, is adequate (for further information on
Care307
Maintenance and care
Z
be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota-ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system or
the tire pressure monitor.
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XVehicle with emergency spare wheel:
when mounting the emergency spare wheel in
the event of a flat tire, follow the additional
notes on vehicle preparation under "Flat tire"
(
Ypage 315).
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XUnload heavy luggage.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position P.
XVehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected (
Ypage 183).
XSwitch off the engine.
XVehicles without KEYLESS-GO:remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO: open the driv-
er's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(
Ypage 134).
XMake sure that the engine cannot be started
via your smartphone (Ypage 136).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away.
iApart from certain country-specific varia-
tions, vehicles are not equipped with a tire-
change tool kit. For information on which
tools are required to perform a wheel change
on your vehicle, consult an authorized
Mercedes-Benz Center.
Necessary tire-changing tools can include, for example:
RJack
RWheel chock
RLug wrench
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, itcan be found in the tire-change tool kit
(
Ypage 315).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
XFold both plates upwards :.
XFold out lower plate;.
XGuide the lugs on the lower plate fully into the
openings in base plate =.
352Changing a wheel
Wheels and tires
DEF
Important safet ynotes
Comply wit hth eimportant safet ynote sfo rser -
vic eproducts when handlin gDE F (Ypage 367).
DE Fis awater-soluble flui dfo rth eexhaus tgas
aftertreatmen tof diesel engines. It is:
Rno tpoisonous
Rcolorles sand odorless
Rno tflammable
Whe nyou ope nth eDE Fcontainer, small
amount sof ammonia vapor may be released.
Ammoni avapor shav e a pungen todo rand are
particularly irritatin gto th eskin ,to mucous
membrane sand to th eeyes .You may experi-
ence aburning sensation in your eyes ,nose and
throat .Coughin gand watering of th eeyes are
possible.
Do no tinhale ammonia vapors. Fil lth eDE Ftank
only in well-ventilated areas.
Low outsid etemperatures
DE Ffreezes at atemperature of approximately
12 ‡(-11 †). The vehicle is delivered from th e
factory equipped wit h aDEFpreheatin gsystem.
Winte roperation can thus be guaranteed eve n
at temperature sbelo w12 ‡(-11 †).
Additives
!Only use DE Fin accordance wit hIS O
22241. Do no tuse additive swit hDE Fand do
no tdilut eDE Fwit hwater. Thi smay destroy
th eBlueTE Cexhaus tgas aftertreatmen tsys -
tem.
Purity
!Impurities in DE F(e.g. due to other servic e
products ,cleanin gagents or dust )lead to :
Rincrease demission values
Rdamage to th ecatalytic converter
Rengin edamage
Rmalfunction sin th eBlueTE Cexhaus tgas
aftertreatmen tsyste m
Assurin gth epurit yof DE Fis particularly impor -
tant wit hrespec tto avoidin gmalfunction sin th e
BlueTE Cexhaus tgas aftertreatmen tsystem.
If DE Fis pumped out of th eDE Ftank ,e.g. durin g
repair work, it mus tno tbe returned to th etank .The purit
yof th eflui dcan no longer be guaran-
teed.
Filling capacities
ModelTota lcapacity
All model s8.4US gal
(31.8 l)
Engin eoil
General notes
!Never use engin eoil or an oil filte rof aspec-
ification other than is necessary to fulfill th e
prescribed servic eintervals. Do no tchang e
th eengin eoil or oil filte rin order to achiev e
longer replacement intervals than those pre -
scribed. You could otherwise cause engin e
damage or damage to th eexhaus tgas after-
treatment.
Follow th einstruction sin th eservic einterval
display regardin gth eoil change. Otherwise ,
you may damage th eengin eand th eexhaus t
gas aftertreatment.
Whe nhandlin gengin eoil, observ eth eimportant
safet ynote son servic eproducts (
Ypage 367).
The engin eoils are matched to th eperformanc e
of Mercedes-Ben zengines and servic eintervals.
You should therefore only use engin eoils and oil
filters that are approved fo rvehicles wit hmain -
tenance systems .
Fo r a list of approved engin eoils and oil filters ,
consult an authorized Mercedes-Ben zCenter.
Or visit th ewebsit e
http://bevo.mercedes-benz.co m.
The table shows which engine oils have been
approved for your vehicle.
370Service products and filling capacities
Technical data
Gasoline enginesMB-Freigabe orMB-Approval
All models229.5
Diesel enginesMB-Freigabe orMB-Approval
GLE 350 d 4MATIC
Coupe228.51, 229.31,229.51, 229.52
Mercedes-AMG vehicles: only use SAE 0W-40
or SAE 5W-40 engine oils.
iMB approval is indicated on the oil contain-
ers.
Filling capacities
The following values refer to an oil change
including the oil filter.
ModelCapacity
Mercedes‑AMG
vehicles9.0 US qt (8.5 l)
Mercedes‑Benz
GLE 450 AMG
4MATIC Coupe7.4 US qt (7.0l)
Allot her models8.5 US qt (8.0 l)
Additives
!Do not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity
Viscosity describes the flow characteristics of a
fluid. If an engine oil has a high viscosity, this means that it is thick; a low viscosity means that
it is thin.
Select an engine oil with an SAE classification
(viscosity) suitable for the prevailing outside
temperatures. The table shows you which SAE
classifications are to be used. The low-temper-
ature characteristics of engine oils can deterio-
rate significantly, e.g. as a result of aging, soot
and fuel deposits. It is therefore strongly rec-
ommended that you carry out regular oil
changes using an approved engine oil with the
appropriate SAE classification.
Brake fluid
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
Comply with the important safety notes for ser-
vice products when handling brake fluid
(
Ypage 367).
The brake fluid change intervals can be found in
the Maintenance Booklet.
Only use brake fluid approved by Mercedes-
Benz in accordance with MB-Freigabe or MB-
Approval 331.0.
Information about approved brake fluid can be
obtained at any qualified specialist workshop or on the Internet at
http://bevo.mercedes-benz.co m.
iHave the brake fluid regularly replaced at a
qualified specialist workshop and the replace-
ment confirmed in the Maintenance Booklet.
Service products and filling capacities371
Technical data
Z