Useful information
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Please note
that your vehicle may not be equipped with all
features described. This also applies to
safety-related systems and functions.
iRead the information on qualified specialist
workshops (Ypage 26).
SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to theSmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
Do not keep the KEYLESS-GO or KEYLESS-GO
Start function key in the temperature-controlled
cup holder. Otherwise, the KEYLESS-GO or KEY-
LESS-GO Start function key will not be detected. Vehicles with KEYLESS-GO start function: do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
SmartKey functions
:& Locks the vehicle
;FOpens/closes the tailgate
=%Unlocks the vehicle
XTo unlock centrally: press the%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Ranti-theft protection is reactivated.
XTo lock centrally: press the&button.
72SmartKey
Opening and closing
The SmartKey centrally locks and unlocks the
following components:
Rthe doors
Rthe tailgate
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (
Ypage 230).
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
If activated in COMAND or Audio 20, the locator
lighting also lights up in the dark (see separate
operating instructions).
XTo open the tailgate automatically from
outside the vehicle: press and hold theF
button until the tailgate opens.
Vehicles with KEYLESS-GO or KEYLESS-GO start function and EASY-PACK tailgate:
XTo close the tailgate automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the Fbutton on the SmartKey.
When the tailgate closes you can then release
the button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle (
Ypage 136).
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
& button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
KEYLESS-GO checks whether a valid SmartKey
is in the vehicle by periodically establishing a
radio connection between the vehicle and the
SmartKey. This happens:
Rwhen starting the engine
Rwhile driving
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle:
touch the inner sur-
face of the door handle.
XTo lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
XConvenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience closing
feature (
Ypage 87).
If you pull on the handle of the tailgate, only the cargo compartment of the vehicle is unlocked.
Deactivating and activating
If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby.
SmartKey73
Opening and closing
Z
XTo deactivate:press the&button on the
SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
flashes twice briefly and lights up once, then
KEYLESS-GO is deactivated (
Ypage 75).
XTo activate: press any button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.
KEYLESS-GO start function
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (
Ypage 136).
Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle
is unlocked. This is useful if you frequently travel
on your own.
XTo change the setting: press and hold down
the % and& buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (
Ypage 75).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock: press the%button once.
XTo unlock centrally: press the%button
twice.
XTo lock centrally: press the&button. The KEYLESS-GO function is changed as fol-
lows:
XTo unlock the driver's door:
touch the inner
surface of the door handle on the driver's
door.
XTo unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
XTo lock centrally: touch the outer sensor
surface on one of the door handles
(
Ypage 73).
XTo restore the factory settings: press and
hold down the %and& buttons simul-
taneously for approximately si x se
conds until
the battery check lamp flashes twice
(
Ypage 75).
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey or the KEYLESS-GO
key, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 70).
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked auto- matically.
XTo unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key
74SmartKey
Opening and closing
XPush release catch:in the direction of the
arrow and at the same time remove mechan- ical key ;from the SmartKey.
For further information about:
Runlocking the driver's door (Ypage 80)
Runlocking the cargo compartment
(Ypage 85)
Rlocking the vehicle (Ypage 80)
Inserting the mechanical key
XPush mechanical key ;completely into the
SmartKey until it engages and release
catch :is back in its basic position.
SmartKey battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatalinjury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
Mercedes-Benz recommends that you have the
batteries replaced at a qualified specialist work-
shop.
Checking the battery
XPress the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
XChange the battery (Ypage 75).
If the SmartKey battery is checked within the
signal reception range of the vehicle, pressing
the & or% button:
Rlocks or
Runlocks the vehicle
iYou can get a battery at any qualified spe-
cialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the SmartKey
(Ypage 74).
XPress mechanical key ;into the SmartKey
opening in the direction of the arrow until bat-
tery compartment cover :opens. Do not
hold battery compartment cover :closed
while doing so.
XRemove battery compartment cover :.
SmartKey75
Opening and closing
Z
Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 75) and replace it if necessary
(Ypage 75).
If this does not work:
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
The SmartKey is faulty.
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 73).
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 75) and replace it if necessary
(Ypage 75).
If this does not work:
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 80) or lock (Ypage 80) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
SmartKey77
Opening and closing
Z
ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 322).
or
XJump-start the vehicle (Ypage 323).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 75) and replace it if necessary
(Ypage 75).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
78Doors
Opening and closing
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open the
rear doors from inside the vehicle if they are notsecured by the child-proof locks (
Ypage 59).
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (
Ypage 70).
XFront door: pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and can be opened.
XRear door: pull door handle ;.
If the door is locked, locking knob :pops up
and the door unlocks.
XPull door handle ;again.
The door can be opened.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from
the inside. The buttons are located on both front
doors.
XTo unlock: press button :.
XTo lock:press button ;.
If the front-passenger door is closed, the vehi-
cle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked from the
outside.
You can open a front door from inside the vehi-
cle even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking but-
ton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
XTo deactivate: press and hold button :for
about five seconds until a tone sounds.
XTo activate: press and hold button ;for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
Doors79
Opening and closing
Z
You could therefore be locked out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
(
Ypage 230).
Power closing
Power closing pulls the doors into their locks
automatically even if they are only partly closed.
XTo power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed.
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
XTake the mechanical key out of the SmartKey
(Ypage 74).
XInsert the mechanical key as far as it will go
into opening :in the protective cap.
XPull and hold the door handle.
XPull the protective cap on the mechanical key
as straight as possible away from the vehicle
until it releases.
XRelease the door handle.
XInsert the mechanical key into the lock of the
driver's door as far as it will go.
XTurn the mechanical key counter-clockwise
as far as it will go to position 1.
The locking knob pops up and the door
unlocks.
XTurn the mechanical key back and remove it.
XInsert the mechanical key into the SmartKey
(Ypage 75).
XCarefully press the protective cap onto the
lock cylinder until it engages and is seated
firmly. Do not pull the door handle when doing
so.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 70).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key.
XOpen the driver's door.
XClose the front-passenger door, the rear
doors and the tailgate.
XPress the locking button (Ypage 79).
XCheck whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press down the locking knobs by
hand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the SmartKey
(Ypage 74).
80Doors
Opening and closing