General notes
The section on the multimedia system in this
manual describes the basic principles for oper-
ation. More information can be found in the Dig-
ital Owner's Manual. Important safety notes
G
WARNING
Operating the integrated information systems and communications equipment in the vehicle
while driving will distract you from traffic con-
ditions. You could then lose control of the
vehicle. There is a risk of an accident.
Only operate these devices if road traffic con-
ditions permit. If you are unsure about the
surrounding conditions, pull over to a safe
location and make entries only while the vehi-
cle is stationary.
You must observe the legal requirements for the country in which you are currently driving whenoperating the multimedia system.
The multimedia system calculates the route to
the destination without taking the following into
account, for example:
R traffic lights
R stop and give way signs
R parking or stopping restrictions
R road narrowing
R other road and traffic rules and regulations
The multimedia system may give incorrect driv-
ing recommendations if the actual road/traffic
situation does not correspond with the digital
map data.
For example:
R a diverted route
R the road layout or the direction of a one-way
street has been changed
For this reason, you must always observe road
and traffic rules and regulations during your
journey. Road and traffic rules and regulations
always have priority over multimedia system
driving recommendations. G
WARNING
Modifications to electronic components, their software as well as wiring could affect their
function and/or the operation of other net-
worked components. This could in particular
also be the case for systems relevant to
safety. They might not function properly any-
more and/or jeopardise the operational
safety of the vehicle. There is an increased
risk of an accident and injury.
Do not attempt to modify the wiring as well as
electronic components or their software.
Always have work on electrical and electronic components carried out at a qualified special-
ist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid. Function restrictions
For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either you will not be able to select certain menu items
or a message will appear to this effect. Operating system
Overview
General notes Wearing polarised sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con-
trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. If necessary, the display may temporarily
switch off completely.
Cleaning instructions !
Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth. 292
Operating systemMultimedia system
Stowage compartment/telephone com-
partment under the armrest Stowage compartment (example)
X To open: press button :at the front.
The stowage space opens.
Depending on the vehicle's equipment, the fol-
lowing may be in the stowage space:
R an SD card slot
R a multimedia connector unit with two USB
ports, e.g. for iPod ®
, iPhone ®
or MP3 player
(see Digital Owner's Manual)
R a mobile phone bracket
R a small stowage space in the upper front sec-
tion
Stowage compartment in the doors In stowage compartment
:in the doors, you
can store items such as a rolled-up fluorescent
jacket (driver's door) and the vehicle document wallet (front-passenger door).
In the doors ;, you can store bottles with a
capacity of up to 1.0 l. Rear stowage compartments Stowage compartment in the rear seat
armrest
X
To open: fold down the seat armrest.
X Press on the front of release catch :and fold
the cover of the armrest upwards. Additional stowage space
Depending on the equipment, the following
additional stowage areas are available in the
vehicle:
R Card and coin holder in the dashboard above
the light switch (not suitable for holding thin
objects such as shopping tokens)
R The open stowage compartment in the centre
console
R Stowage net in the front-passenger footwell
R Map pockets on the back of the driver's and
front-passenger seat
R The luggage net on the left-hand side in the
luggage compartment
Read the loading guidelines (Y page 305) and
the safety notes regarding stowage spaces
(Y page 305). Ski/snowboard bag
Important safety notes G
WARNING
The skibag in conjunction with the lashing
straps cannot restrain any objects other than skis. Stowage areas
307Stowing and features
Z
:
Lashing eyelets in the luggage compartment
Bag hooks G
WARNING
The bag hooks cannot restrain heavy objects
or items of luggage. Objects or items of lug-
gage could be flung around and thereby hit
vehicle occupants when braking or abruptly
changing directions. There is a risk of injury.
Only hang light objects on the bag hooks.
Never hang hard, sharp-edged or fragile
objects on the bag hooks.
! The bag hook can bear a maximum load of
3 kg. Do not use it to secure a load. :
Bag hook Luggage compartment cover
Important safety notes G
WARNING
On its own, the luggage compartment cover
cannot secure or restrain heavy objects,
items of luggage and heavy loads. You could be hit by an unsecured load during sudden
changes in direction, braking or in the event of
an accident. There is an increased risk of
injury or even fatal injury.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping over, e.g. by
using lashing material, even if you are using
the luggage compartment cover.
! When loading the vehicle, make sure that
you do not stack the load in the luggage com- partment higher than the lower edge of the
side windows. Do not place heavy objects ontop of the luggage compartment cover.
The load compartment cover is lashed down
behind the rear bench seat backrest.
Extending and retracting the luggage
compartment cover X
To extend: pull luggage compartment
cover :back and clip it into the retainers ;
on the left and right.
X To retract: unhook the luggage compartment
cover from retainers ;on the left and right
and guide it forwards by grab handle :until
it is fully retracted. Stowage areas
311Stowing and features Z
i
You can remove the ashtray insert and use
the resultant compartment for stowage.
Rear-compartment ashtray X
To open: pull cover ;out by its top handle
edge.
X To remove the insert: push ribbing=from
the left side and pull insert :up and out.
X To fit the insert: fit insert:into the holder
from above and press down into the holder
until it engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unattended in the vehicle.
Your attention must always be focused on the
traffic conditions. Use the cigarette lighter only when road and traffic conditions permit. Cigarette lighter (example)
X Turn the key to position 2in the ignition lock
(Y page 144).
X To open: open the stowage compartment
(Y page 306).
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
X To close: push cover :of the stowage com-
partment closed. 12 V sockets
General notes X
Turn the key to position 1in the ignition lock
(Y page 144).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as mobile phone chargers.
If you use the sockets for long periods when the engine is switched off, the battery may dis-
charge.
An emergency cut-off ensures that the on-board
voltage does not drop too low. If the on-board
voltage is too low, the power to the sockets is
automatically cut. This ensures that there is suf- ficient power to start the engine.
If you have connected a device to the 12 V
power socket, leave the cover of the stowage
compartment open. This prevents the cover
from being blocked. 318
FeaturesStowing and features
Problems with the 230 V power socket
Problem
Possible causes/consequences and
M
MSolutions The warning lamp on the
230 V power socket is
not lit. The on-board voltage is too low because the battery is too weak.
X Start the engine.
or X Charge the battery (Y page 347).
If the indicator lamp still does not light up: X Consult a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 230 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after the converter cools
down:
X Consult a qualified specialist workshop. You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 230 V
power socket will not supply it with power.
X Connect a suitable electronic device. Mercedes-Benz emergency call sys-
tem
Information on these requirements can be found in the Digital Owner's Manual. X
To open: press cover :.
X To make an emergency call: press SOS but-
ton ;briefly.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz emergency call centre.
X After the emergency call, close cover :.You will see a message if:
R a connection to the Mercedes-Benz emer-
gency call centre cannot be made
R a call has not been automatically forwarded
to the public emergency call centre
In this case, dial the 112emergency number
on your mobile phone.
You can find more information on the Mercedes- Benz emergency call system in the Digital Own-
er's Manual. MB Contact/Mercedes me connect
General notes Vehicles with the Audio 20 multimedia sys-
tem: MB Contact offers fast assistance at the
touch of a button – around the clock. For any
queries about the vehicle, MB Contact offers a
fast and easy connecting call to the Mercedes-
Benz Customer Assistance Centre. You can, for
example, request an appointment or call for help in the event of a breakdown. Features
321Stowing and features Z
X
With your hand flat, push down the active
bonnet :in the area around the hinges on
both sides (arrows).
Do so until you feel the active bonnet :
engage.
If you can raise the active bonnet slightly at the rear in the area around the hinges, it is not
engaged correctly. Repeat the step.
Opening the bonnet G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Other-
wise, you could damage the windscreen wip-
ers or the bonnet. X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately 40 cm, the bonnet is opened and held open automat-
ically by the gas-filled struts.
Closing the bonnet X
Lower the bonnet and let it fall from a height
of approximately 20 cm.
X Check that the bonnet has engaged properly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force. Radiator
Do not cover up the radiator. Do not use thermal mats, insect protection covers or anything sim-
ilar. Otherwise, the values of the European on-
board diagnostics may be affected. Some of
these values are required by law and must
always be correct. 326
Engine compartmentMaintenance and care
!
If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
! Make sure that the automatic transmission
is in neutral position Nwhen washing your
vehicle in a tow-through car wash. The vehicle may otherwise be damaged.
R Operating with the key:
Do not remove the key from the ignition
lock. Do not open the driver's door when
the engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
R Operating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position N:
Operating with the key and Start/Stop button:
X Make sure that the ignition is switched on.
X Make sure that the vehicle is stationary.
X Depress the brake pedal and keep it
depressed.
Operating with the Start/Stop button only: X Engage parking position P.
X Release the brake pedal.
X Remove the Start/Stop button from the igni-
tion lock (Y page 144).
X Insert the key into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
Operating with the key and Start/Stop button:
X Engage neutral N.
X Release the brake pedal. X
Release the electric parking brake, if neces-
sary.
X Switch off the ignition and leave the key in the
ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- 332
CareMaintenance and care
Cleaning vehicle parts
Cleaning the wheels G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake
discs and pads dry. The vehicle can then be
parked up for a long period of time.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or wiper blades.
! Do not use dry cloths, abrasive cleaning
agents, solvents or solvent-based cleaning
agents to clean the inside of the windows/
windscreen. Do not touch the inside of the
windows/windscreen with hard items such
as an ice scraper or a ring. Otherwise, the
windows/windscreen could be damaged.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals and
pollen may under certain circumstances pre- vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
X Clean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved by Mercedes-
Benz.
Cleaning the wiper blades G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen orwiper blades.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
X Fold the wiper arms away from the wind-
screen (Y page 124).
X Clean the wiper blades carefully using a damp
cloth.
X Fold the windscreen wipers back again before
switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
exterior lighting.
X Clean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths. 334
CareMaintenance and care