2016 MERCEDES-BENZ GLC-Class automatic transmission

XMake sure that the automatic transmissionis set to position P.
XApply the vehicle's parking brake.
XClose all doors and the tailgate.
XApply the trailer's parking brake.
XRemove the trailer cable and decouple the
trailer.
Removing the ball coupling
XRemove the spring cotter.
XRemove the bolt from the ball coupling
recess.
XRemove the ball coupling from the ball cou-
pling recess.
XClean the ball coupling if it is dirty.
XStow the ball coupling so that it cannot be
thrown around.
Observe the loading guidelines (
Ypage 306)
and the safety notes regarding stowage
spaces (
Ypage 306).
Information on cleaning and care of the trailer
tow hitch (
Ypage 349).
Trailer power supply
The trailer socket of your vehicle is equipped
at the factory with a permanent power supply.
The permanent power supply is supplied via
trailer socket pin 4.
!Accessories with a maximum power con-
sumption of 180 W can be connected to the
permanent power supply.
You must not charge a trailer battery using
the power supply.
The trailer's permanent power supply is
switched off in the event of low vehicle supply
voltage and after six hours at the latest.
A qualified specialist workshop can provide
more information about installing the trailer
electrics.
Permissible trailer loads and trailer
drawbar noseweights
Weight specifications
The gross trailer weight is calculated by add-
ing the weight of the trailer to the weight of
the load and equipment on the trailer.
You will find installing dimensions and loads
under "Technical data" (
Ypage 415).
Loading a trailer
RWhen loading the trailer, make sure that
neither the permissible gross weight of the
trailer nor the gross vehicle weight is
exceeded. The permissible gross vehicle
weight is indicated on the identification
plate on the B-pillar on the driver's side of
the vehicle.
You can find the maximum permissible val-
ues on the type plates of your vehicle and
the trailer. When calculating how much
weight the vehicle and trailer may carry,
pay attention to the respective lowest val-
ues.
RThe trailer drawbar load on the ball coupling
must be added to the rear axle load to avoid
exceeding the permissible gross axle
weight. The permissible gross vehicle
weight is indicated on the identification
plate on the B-pillar on the driver's side of
the vehicle.
iMercedes-Benz recommends a trailer
load where the trailer drawbar noseweight
accounts for 8% to 15% of the trailer's per-
missible gross weight.
iThe weight of other accessories, passen-
gers and loads reduces:
Rthe permissible trailer load
Rthe permissible noseweight that your
vehicle can tow
234Towing a trailer
Driving and parking

Display messagesPossible causes/consequences andMSolutions
Reversing Not Pos‐
sible Service
Required
You cannotshift into th etransmissio nposition Rdue to amal-
function .
The transmissio nposition sP, Nor Dcontinue to be available.
A warnin gtone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐
function Stop
Amalfunction has occurred in th emechanica ltransmissio ncom-
ponents .
A warnin gtone also sounds. The gearbox automatically shift sto
position N.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmissio nto position P.
XSecureth evehicl eagainst rollin gaway (Ypage 172).
XNotify aqualified specialist workshop or breakdown service.
Sto pVehicl eLeave
Engine Runnin g
WaitTransmission
Coolin g
The transmissio nhas overheated. Pullin gaway can be temporarily
impaire dor no tpossible.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinue drivin g
under any circumstances.
XWait until th edisplay message disappear sbefore pullin gaway.
AThe tailgat eis open .
GWARNIN G
Whenth eengin eis running ,exhaus tgase scan ente rth evehicl e
interio rif th etailgat eis open .
There is aris kof poisoning.
XClos eth etailgate.
?The hoo dis open . Awarnin gtone also sounds.
GWARNIN G
The open hoo dmay bloc kyour vie wwhen th evehicl eis in motion .
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 172).
XCloseth ehood.
288Display messages
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
!NThe yellow ABS warning lamp is lit while the engine is running.
ABS (Anti-lock Braking System) is deactivated due to a malfunction. Therefore
BAS (Brake Assist), BAS PLUS with Cross-Traffic Assist, COLLISION PREVEN-
TION ASSIST PLUS, ESP
®(Electronic Stability Program), PRE‑SAFE®,
PRE‑SAFE®PLUS, PRE‑SAFE®Brake, the HOLD function, Hill Start Assist,
Crosswind Assist, STEER CONTROL, Active Lane Keeping Assist and Active
Blind Spot Assist are also deactivated.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the functions
listed above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The
braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems,
such as the navigation system or the automatic transmission, will not be
available.
294Warning and indicator lamps in the instrument cluster
On-board computer and displays

should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and the sliding sunroof are fully closed.
Rthe ventilation/heating is switched off
(the OFF button has been pressed).
Rthe windshield wiper switch is at position
0.
Rthe 360° camera or rear view camera is
switched off.
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least
10 ft (3 m) away from the vehicle.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!Make sure that the automatic transmis-
sion is in neutral position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door when the engine is switched off or
at very low speeds. Otherwise, when in
transmission position Dor Rthe auto-
matic transmission will automatically
switch to park position Pand block the
wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmis-
sion will automatically switch to park
position Pand block the wheels.
Observe the following to make sure that the
automatic transmission stay

s in positionN
neutral:
Operating with the SmartKey:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
344Care
Maintenance and care

!Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if avail-
able. You could otherwise damage the vehi-
cle.
!Do not use the trailer tow hitch for recov-
ery or towing. Do not use the towing eye for recovery. this could damage the vehicle. If
in doubt, have the vehicle recovered using
a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed. If the
automatic transmission cannot be shifted to
position N, have the vehicle transported on a
transporter or trailer. The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position
2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before
the vehicle is towed (
Ypage 90). You could
otherwise be locked out when pushing or
towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the front
and at the rear under covers :.
Vehicles with a trailer tow hitch do not have a
bracket for the screw-in towing eye at the
back. Connect the towbar to the trailer tow
hitch (
Ypage 228).
368Towing and tow-starting
Breakdown assistance

XRemove thetowin geye from th eleft-han d
stowage well under th ecargo compartmen t
floor (
Ypage 355).
XPress th emar kon cover :inward sand
remove .
XScrew in th etowin geye clockwise as far as
it will go and tighten it .
Removingth etowing eye
XUnscrew and remove th etowin geye.
XAttac hcover :to th ebumper and press
until it engages.
XPut th etowin geye bac kinto th evehicl e
tool kit.
Towing a vehicle wit hbot haxles on
th egroun d
The automatic transmission automatically
shiftsto position Pwhen you open th edriver's
or front-passenger doo ror when you remove
th eSmartKey from th eignition lock. In order
to ensur ethat th eautomatic transmission
stays in position Nwhen towin gth evehicle,
you mus tobserv eth efollowin gpoints :
XMakesur ethat th evehicl eis stationary.
XTurn th eSmartKey to position 2in th eigni-
tion lock.
XDepress and hold th ebrak epedal .
XShift th eautomatic transmission to posi-
tion N.
XLeav eth eSmartKey in position 2in th e
ignition lock.
XReleas eth ebrak epedal .
XReleas eth eelectric parkin gbrake.
XSwitc hon th ehazard warnin glamp s
(
Ypage 127).
In order to signal achang eof direction when
towin gth evehicl ewit hth ehazard warnin g
lamp sswitched on ,use th ecombination
switch as usual. In this case, only th eindica-
to rlamp sfor th edirection of travel flash. Afte
rresetting th ecombination switch ,th e
hazard warnin glamp start sflashin gagain .
Transporting th e vehicle
4MATIC vehicles/vehicles wit hauto-
mati ctransmission
!Whe nth evehicl eis loade dfor transport,
th efron tand rear axles mus tbe stationary
and on th esam etransportation vehicle.
Positionin gove rth econnection poin tof th e
transpor tvehicl eis no tpermitted. The drive
train may otherwise be damaged.
All vehicles
!You may only secure th evehicl eby th e
wheels, no tby part sof th evehicl esuc has
axl eor steerin gcomponents. Otherwise ,
th evehicl ecould be damaged.
The towin geye or trailer to whitch can be
used to pull th evehicl eonto atrailer or trans -
porte rif you wish to transpor tit.
XTurn th eSmartKey to position 2in th eigni-
tion lock.
XShift th eautomatic transmission to posi-
tion N.
As soon as th evehicle ha sbeen loaded:
XPreven tth evehicl efrom rollin gaway by
applyin gth eelectric parkin gbrake.
XShift th eautomatic transmission to posi-
tion P.
Towing and tow-starting369
Breakdown assistance
Z

XTurn the SmartKey to position0in the igni-
tion lock and remove it.
XSecure the vehicle.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa- ded up and transported.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system: if the battery is defective, the auto-
matic transmission will be locked in position
P. To shift the automatic transmission to posi-
tion N, you must provide power to the vehi-
cle's electrical system in the same way as
when jump-starting (
Ypage 365).
Have the vehicle transported on a transporter
or trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
iYou can find information on "Jump-start-
ing" under (
Ypage 365).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specifiednew fuses having the correct amperage.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. an authorized
Mercedes-Benz Center.
!Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system concerned. Otherwise, components or sys-
tems could be damaged.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Before changing a fuse
Observe the important safety notes
(
Ypage 370)
XSecure the vehicle against rolling away
(
Ypage 172).
XSwitch off the engine.
XSwitch off all electrical consumers.
XRemove the SmartKey from the ignition
lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
The driver’s door can be closed again.
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
RFuse box on the driver's side of the dash-
board
RFuse box in the front-passenger footwell
370Fuses
Breakdown assistance