2016 MERCEDES-BENZ GLC-Class automatic transmission

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
!Since ESP®engages automatically, the
ignition must be switched off (the Smart-
Key or Start/Stop button must be in posi-
tion 0or 1) if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
Refueling169
Driving and parking
Z

GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
Rthe front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (
Ypage 153).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Parking173
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With the Start/Stop button:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XRemove the Start/Stop button from the
ignition lock.
XInsert the SmartKey into the ignition lock.
XShift to neutralN.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
The engine can be switched off in an emer-
gency while the vehicle is in motion by press- ing and holding the Start/Stop button for
three seconds. This function operates inde-
pendently of the ECO start/stop automatic
engine switch-off function.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction
in the system, it may not be possible to apply
the released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it roll-
ing away.
XShift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a qualified specialist workshop.
The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal.
Applying or releasing manually
XTo apply: push handle :.
When the electric parking brake is applied, the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be
applied when the SmartKey is removed.
174Parking
Driving and parking

XTo release:pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter goes out.
The electric parking brake can only be
released:
Rwhen the SmartKey is in position 1or 2in
the ignition lock (
Ypage 153) or
Rif the ignition was switched on using the
Start/Stop button
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position P
and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and the driver's door is opened.
To prevent the electric parking brake from
being automatically applied, pull handle :.
The electric parking brake is also engaged
automatically if:
RDISTRONIC PLUS brings the vehicle to a
standstill or
Rthe HOLD function is keeping the vehicle
stationary
RActive Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following con-
ditions must be fulfilled:
Rthere is a system malfunction.
Rthe power supply is insufficient.
Rthe vehicle is stationary for a lengthy
period.
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automati-
cally engaged if the engine is switched off by
the ECO start/stop function.
Releasing automatically
Your vehicle's electric parking brake is auto-
matically released if all of the following con-
ditions are met:
Rthe engine is running.
Rthe transmission is in position Dor R.
Rthe seat belt has been fastened.
Ryou depress the accelerator pedal.
If the transmission is in position R, the trunk
lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed.
Ryou have shifted out of transmission posi-
tion Por you have previously driven faster
than 2 mph (3 km/h)
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle
will start to move.
Emergency braking
The vehicle can also be braked during an
emergency by using the electric parking
brake.
XWhile driving, push handle :of the electric
parking brake (
Ypage 174).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
Ra warning tone sounds
Rthe Please Release Parking Brake
message appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking175
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Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruisecontrol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
For more information on driving with snow
chains, see (
Ypage 377).
For more information on driving with summer
tires, see (
Ypage 376).
Observe the notes in the "Wi
nter operation"
section (
Ypage 376).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for
innovative driver assistance and safety sys-
tems which enhance comfort and support the driver in critical situations. With these intelli-
gent co-ordinated systems Mercedes-Benz
has set a milestone on the path towards
autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one
well thought out system – for the safety of the vehicle occupants and that of other road
users.
Further information on driving safety systems
(
Ypage 67).
Cruise Control
General notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order to avoid exceeding the set speed. Change into
a lower gear in good time on long and steep
downhill gradients. This is especially impor-
tant if the vehicle is laden. By doing so, you
will make use of the braking effect of the
engine. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
Important safety notes
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control
is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time and for staying in
your lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g.
in heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel- erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
Driving system s181
Driving an d parking
Z

XBriefly pull the cruise control lever towardsyou :.
XRemove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed
Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set.
XPress the cruise control lever up :for a
higher speed or down ;for a lower speed.
XTo adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;the last speed
stored is increased or reduced.
XTo adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;the last speed
stored is increased or reduced.
iCruise control is not deactivated if you
depress the accelerator pedal. If you accel- erate to overtake, cruise control adjusts
the vehicle's speed to the last speed stored
after you have finished overtaking.
Deactivating cruise control
There are several ways to deactivate cruise
control:
XBriefly press the cruise control lever for-
wards :.
or
XBrake.
Cruise control is automatically deactivated if:
Ryou engage the electric parking brake
Ryou are driving at less than 20 mph
(30 km/h)
RESP®intervenes or you deactivate ESP®
Ryou shift the transmission to position N
while driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise Con‐
trol Offmessage in the multifunction dis-
play for approximately five seconds.
iWhen you switch off the engine, the last
speed stored is cleared.
DISTRONIC PLUS
General notes
DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded.
Driving systems183
Driving and parking
Z

If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS (
Ypage 190).
If DISTRONIC PLUS detects that the vehicle in
front is stopping, it brakes your vehicle until it
is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
iAfter a time, the electric parking brake
secures the vehicle and relieves the service
brake.
iDepending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in
front. The specified minimum distance is
set using the control on the cruise control
lever.
When DISTRONIC PLUS is activated, the
transmission is shifted automatically to posi-
tion Pif:
Rthe driver's seat belt is not fastened and the
driver's door is open.
Rthe engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
The electric parking brake secures the vehicle automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and:
Ra system malfunction occurs.
Rthe power supply is not sufficient.
If a malfunction occurs, the transmission may
also shift into position Pautomatically.
Setting a speed
XPress the cruise control lever up :for a
higher speed or down ;for a lower speed.
XTo adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;the last speed
stored is increased or reduced.
XTo adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;, the last speed
stored is increased or reduced.
iIf you accelerate to overtake, DISTRONIC
PLUS adjusts the vehicle's speed to the last
speed stored after you have finished over-
taking.
Setting the specified minimum distance
You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span
between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
(
Ypage 189).
iMake sure that you maintain the mini-
mum distance to the vehicle in front as
188Driving systems
Driving and parking

=Specified minimum distance to the vehi-
cle in front; adjustable
?Own vehicle
In the Assistance menu (
Ypage 252) of the
on-board computer, you can select the assis- tance graphics display.
XSelect the Assistance Graphicfunction
using the on-board computer
(
Ypage 251).
You will see the stored speed for about five
seconds when you activate DISTRONIC PLUS.
Deactivating DISTRONIC PLUS
There are several ways to deactivate
DISTRONIC PLUS:
XBriefly press the cruise control lever for-
wards :.
or
XBrake, unless the vehicle is stationary
When you deactivate DISTRONIC PLUS, you
will see the DISTRONIC
PLUSOffmessage in
the multifunction display for approximately
five seconds.
iThe last speed stored remains stored until
you switch off the engine.
iDISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. DISTRONIC PLUS is automatically deactiva-
ted if:
Ryou engage the electric parking brake or if
the vehicle is automatically secured with
the electric parking brake
RESP®intervenes or you deactivate ESP®
Rthe transmission is in the
P,Ror Nposition
Ryou pull the cruise control lever towards
you in order to pull away and the front-
passenger door or one of the rear doors is
open
Rthe vehicle has skidded
Ryou activate Active Parking Assist
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the
DISTRONIC PLUS Off
message in the multi-
function display for approximately five sec-
onds.
Tips for driving with DISTRONIC PLUS
General notes
Pay particular attention in the following traffic situations:
RCornering, going into and coming out of a
bend
RVehicles traveling on a different line
ROther vehicles changing lanes
RNarrow vehicles
RObstructions and stationary vehicles
RCrossing vehicles
In such situations, brake if necessary.
DISTRONIC PLUS is then deactivated.
190Driving systems
Driving and parking