2016 MERCEDES-BENZ GLC-Class keyless

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status0. This is the same as
the SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap can-
not be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 83).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 85).
The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
172Parking
Driving and parking

XReplacecap :on th efiller neck and tur n
clockwise .
Ensur ethat th ecap locks into plac e
securely.
XChec kth eoil level again wit hth eoil dip-
stick (
Ypage 339).
Further information on engin eoil
(
Ypage 411).
Additiona lservice products
Checking coolant level
GWARNIN G
Certain component sin th eengin ecompart-
ment, suc has th eengine, radiato rand part s
of th eexhaust system, can become ver yhot .
Working in th eengin ecompartmen tposes a
ris kof injury.
Where possible, let th eengin ecool down and
touch only th ecomponent sdescribed in th e
following.
GWARNIN G
The coolin gsystem is pressurized, particularly
when th emotor is warm .If you open th ecap ,
you could be scalded if hot coolan tsprays out .
There is aris kof injury.
Let th eengin ecool down before you open th e
cap .Wear gloves and eye protection .Slowly
open th ecap to reliev epressure.
XPark th evehicl eon alevel surface. Only chec
kth ecoolan tlevel when th evehi-
cle is on alevel surfac eand th eengin ehas
cooled down .
XTurn theSmartKey to position 2in th eigni-
tion loc k (
Ypage 153).
or
XOn vehicles wit hKEYLESS-GO ,press th e
Start/Sto pbutto ntwice (
Ypage 153).
XCheckth ecoolan ttemperature display in
th einstrumen tcluste r (
Ypage 239).
The coolan ttemperature mus tbe belo w
15 8 ‡ (70 †).
XTurn th eSmartKey to position 0in th eigni-
tion loc k (
Ypage 153).
or
XOn vehicles wit hKEYLESS-GO ,pull th e
Start/Sto pbutto nfrom th eignition loc k
(
Ypage 153).
XSlowly tur ncap :half atur ncounter-
clockwise to allow excess pressur eto
escape.
XTurn cap :further counter-clockwise and
remove it .
If th ecoolan tis at th elevel of marke rbar =
in th efiller neck when cold, there is enough
coolan tin coolan texpansion tan k;.
If th ecoolan tlevel is approximately 0. 6in
(1.5 cm ) above marker bar =in the filler
neck when warm, there is enough coolant
in expansion tank ;.
XIf necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
XReplace cap:and turn it clockwise as far
as it will go.
For further information on coolant, see
(
Ypage 412).
Adding washer fluid to the windshield
washer system
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Engine compartment341
Maintenance and care
Z

should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and the sliding sunroof are fully closed.
Rthe ventilation/heating is switched off
(the OFF button has been pressed).
Rthe windshield wiper switch is at position
0.
Rthe 360° camera or rear view camera is
switched off.
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least
10 ft (3 m) away from the vehicle.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!Make sure that the automatic transmis-
sion is in neutral position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door when the engine is switched off or
at very low speeds. Otherwise, when in
transmission position Dor Rthe auto-
matic transmission will automatically
switch to park position Pand block the
wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmis-
sion will automatically switch to park
position Pand block the wheels.
Observe the following to make sure that the
automatic transmission stay

s in positionN
neutral:
Operating with the SmartKey:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
344Care
Maintenance and care

Rtrim
Rventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least
10 ft (3 m) away from the vehicle.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!Edition 1 special model: parts of your
vehicle are covered with a decorative foil.
Maintain a distance of at least 70 cm
between the foil-wrapped parts of the vehi-
cle and the nozzle of the power washer.
Information about the correct distance is
available from the equipment manufac-
turer.
Move the power washer nozzle around
when cleaning your vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely repaired. In such cases, visit a qualified spe-
cialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover
and rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse
off the treated areas afterwards.
XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recom-
mended and approved by Mercedes-Benz.
This is the case approximately every three to
five months, depending on the climate con-
ditions and the care product used.
If dirt has penetrated the paint surface or if
the paint ha s b
ecome dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
346Care
Maintenance and care

Vehicles with a tire-change tool kit
Example: equipment and country-specificvariations possible
:Ratchet
;Lug wrench
=Jack
?Alignment bolt
ASocket
BFolding wheel chock
The tire-change tool kit is located in the left-
hand stowage well, under the cargo compart-
ment floor.
On vehicles with aluminum hub caps, the tire-
change tool kit also contains a socket.
Depending on the vehicle equipment, this is in
the left stowage net or under the cargo com-
partment floor.
XOpen the tailgate.
XOpen the cargo compartment floor
(
Ypage 316).
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat prop-
erties) (
Ypage 357)
Vehicle preparation is not necessary on
vehicles with MOExtended tires
Ra TIREFIT kit (Ypage 355)
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if
you mount tires that do not feature run-flat
properties, e.g. winter tires. A TIREFIT kit may
be obtained from a qualified specialist work-
shop.
Information on changing and mounting
wheels (
Ypage 395).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(
Ypage 172).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the engine.
XRemove the SmartKey from the ignition
lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
XRemove the Start/Stop button from the
ignition lock (
Ypage 153).
XMake sure that the engine cannot be star-
ted via your smartphone (
Ypage 156).
XMake sure that the passengers are not
endangered as they do so. Make sure that
no one is near the danger area while a
wheel is being changed. Anyone who is not
directly assisting in the wheel change
should, for example, stand behind the bar-
rier.
XGet out of the vehicle. Pay attention to traf-
fic conditions when doing so.
XClose the driver's door.
356Flat tire
Breakdo wn assis tance

XTurn the SmartKey to position0in the igni-
tion lock and remove it.
XSecure the vehicle.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa- ded up and transported.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system: if the battery is defective, the auto-
matic transmission will be locked in position
P. To shift the automatic transmission to posi-
tion N, you must provide power to the vehi-
cle's electrical system in the same way as
when jump-starting (
Ypage 365).
Have the vehicle transported on a transporter
or trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
iYou can find information on "Jump-start-
ing" under (
Ypage 365).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specifiednew fuses having the correct amperage.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. an authorized
Mercedes-Benz Center.
!Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system concerned. Otherwise, components or sys-
tems could be damaged.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Before changing a fuse
Observe the important safety notes
(
Ypage 370)
XSecure the vehicle against rolling away
(
Ypage 172).
XSwitch off the engine.
XSwitch off all electrical consumers.
XRemove the SmartKey from the ignition
lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
The driver’s door can be closed again.
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
RFuse box on the driver's side of the dash-
board
RFuse box in the front-passenger footwell
370Fuses
Breakdown assistance

XShift the transmission to positionP.
XMake sure that the vehicle level is set to
"Normal" on vehicles with AIR BODY CON-
TROL (
Ypage 196).
XSwitch off the engine.
XVehicles without KEYLESS-GO:remove
the SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0 . This is the same as the SmartKey having
been removed.
XVehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(
Ypage 153).
XMake sure that the engine cannot be star-
ted via your smartphone (
Ypage 156).
XIf included in the vehicle equipment,
remove the tire-change tool kit from the
vehicle.
XSafeguard the vehicle against rolling away.
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock,
it can be found in the tire-change tool kit
(
Ypage 355).
The folding wheel chock is an additional
safety measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
XFold both plates upwards :.
XFold out lower plate;.
XGuide the lugs on the lower plate fully into
the openings in base plate =.
XPlace chocks or other suitable items under
the front and rear of the wheel that is diag-
onally opposite the wheel you wish to
change.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
!The jack is designed exclusively for jack-
ing up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged.
Observe the following when raising the
vehicle:
RTo raise the vehicle, only use the vehicle-
specific jack that has been tested and
approved by Mercedes-Benz. If used incor-
rectly, the jack could tip over with the vehi- cle raised.
RThe jack is designed only to raise and hold
the vehicle for a short time while a wheel
is being changed. It must not be used for
396Changing a wheel
Wheels and tires