2016 MERCEDES-BENZ GLC-Class maintenance

!Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood.
XMake sure that the windshield wipers are
turned off.
XPull release lever :on the hood.
The hood is released.
XReach into the gap, pull hood catch han-
dle ;up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open automatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height
of approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force.
Radiator
Do not cover up the radiator, such as with a
thermal mat or insect protection cover. The
readings of the on-board-diagnostic system
may otherwise be inaccurate. Some of these
readings are required by law and must be
accurate at all times.
Engine oil
General notes
Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per
600 miles (1,000 km). The oil consumption
may be higher than this when the vehicle is
new or if you frequently drive at high engine
speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
Rif the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the meas-
urement.
Checking the oil level using the oil dip-
stick
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
Engine compartment339
Maintenance and care
Z

Example
XPull oil dipstick:out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide dipstick :into the guide tube
to the stop, and take it out again after
approximately 3 seconds.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
XIf the oil level has dropped to MIN mark =
or below, add 1.0 l of engine oil.
XIf the oil level has dropped to MIN mark =
or below, add 1.1 US qt (1.0 liter) of engine
oil.
Adding engine oil
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
Rusing engine oils and oil filters that have
not been specifically approved for the
service system
Rreplacing engine oil and oil filters after
the interval for replacement specified by the service system has been exceeded
Rusing engine oil additives.
!Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
Example
XTurn cap :counter-clockwise and remove
it.
XAdd engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 l)of
engine oil.
340Engine compartment
Maintenance and care

XReplacecap :on th efiller neck and tur n
clockwise .
Ensur ethat th ecap locks into plac e
securely.
XChec kth eoil level again wit hth eoil dip-
stick (
Ypage 339).
Further information on engin eoil
(
Ypage 411).
Additiona lservice products
Checking coolant level
GWARNIN G
Certain component sin th eengin ecompart-
ment, suc has th eengine, radiato rand part s
of th eexhaust system, can become ver yhot .
Working in th eengin ecompartmen tposes a
ris kof injury.
Where possible, let th eengin ecool down and
touch only th ecomponent sdescribed in th e
following.
GWARNIN G
The coolin gsystem is pressurized, particularly
when th emotor is warm .If you open th ecap ,
you could be scalded if hot coolan tsprays out .
There is aris kof injury.
Let th eengin ecool down before you open th e
cap .Wear gloves and eye protection .Slowly
open th ecap to reliev epressure.
XPark th evehicl eon alevel surface. Only chec
kth ecoolan tlevel when th evehi-
cle is on alevel surfac eand th eengin ehas
cooled down .
XTurn theSmartKey to position 2in th eigni-
tion loc k (
Ypage 153).
or
XOn vehicles wit hKEYLESS-GO ,press th e
Start/Sto pbutto ntwice (
Ypage 153).
XCheckth ecoolan ttemperature display in
th einstrumen tcluste r (
Ypage 239).
The coolan ttemperature mus tbe belo w
15 8 ‡ (70 †).
XTurn th eSmartKey to position 0in th eigni-
tion loc k (
Ypage 153).
or
XOn vehicles wit hKEYLESS-GO ,pull th e
Start/Sto pbutto nfrom th eignition loc k
(
Ypage 153).
XSlowly tur ncap :half atur ncounter-
clockwise to allow excess pressur eto
escape.
XTurn cap :further counter-clockwise and
remove it .
If th ecoolan tis at th elevel of marke rbar =
in th efiller neck when cold, there is enough
coolan tin coolan texpansion tan k;.
If th ecoolan tlevel is approximately 0. 6in
(1.5 cm ) above marker bar =in the filler
neck when warm, there is enough coolant
in expansion tank ;.
XIf necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
XReplace cap:and turn it clockwise as far
as it will go.
For further information on coolant, see
(
Ypage 412).
Adding washer fluid to the windshield
washer system
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Engine compartment341
Maintenance and care
Z

Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down andtouch only the components described in the
following.
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
XTo open: pull cap:upwards by the tab
and open.
XAdd the premixed washer fluid.
XTo close: press cap :onto the filler neck
until it engages.
If the washer fluid level drops below the rec-
ommended minimum of 1 liter, a message
appears in the multifunction display prompt-
ing you to add washer fluid (
Ypage 289).
Further information on windshield washer
fluid/antifreeze (
Ypage 413).
ASSYST PLUS
Service message
The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service
intervals (see the separate Maintenance
Booklet). You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (
Ypage 339).
The multifunction display shows a service
message for several seconds, e.g.:
RService A in XX Days
RService A Due
RService A Overdue by XX Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter A
orB, possibly in connection with a
number or another letter, indicates the type
of service. A
stands for a minor service and B
for a major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
XNote down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
XAfter reconnecting the battery, subtract
the battery disconnection periods from the service date shown on the display.
Hiding a service message
XPress the aor% button on the steer-
ing wheel.
342ASSYST PLUS
Maintenance and care

Displaying service messages
XSwitchon th eignition .
XUseò on thesteerin gwhee lto cal lup
th elist of menus.
XPress 9or: on thesteerin gwhee l
to selec tth eServic e
menuand confirm
wit ha.
XPress 9or: on thesteerin gwhee l
to selec tth eASSYST PLU S
submenuand
confirm wit ha.
The servic edue dat eappears in th emulti-
function display.
Information about Service
Resetting th eASSYS TPLUS service
interva ldisplay
!If th eASSYST PLU Sservic einterval dis -
play has been inadvertentl yreset ,this set -
ting can be correcte dat aqualified special-
ist workshop .
Hav eservic ewor kcarrie dout as described
in th eMaintenance Booklet .Thi smay oth-
erwise lead to increase dwear and damage
to th emajor assemblies or th evehicle.
A qualified specialis tworkshop ,e.g. an
authorized Mercedes-Ben zCenter, will reset
th eASSYST PLU Sservic einterval display
after th eservic ewor khas been carrie dout .
You can also obtain further information on
maintenance work, fo rexample.
Specia lservice requirement s
The specifiedmaintenance interval take sonly
th enormal operation of th evehicle into
account. Under arduous operatin gcondition s
or increase dload on th evehicle, mainte -
nance wor kmus tbe carrie dout more fre-
quently, fo rexample:
Rregular city drivin gwit hfrequent intermedi-
at estops
Rif th evehicle is primarily used to trave l
short distances
Ruse in mountainous terrain or on poo rroad
surfaces
Rif th eengin eis ofte nlef tidlin gfo rlon gperi-
ods
Under these or similar conditions, have, fo r
example, th eair filter, engin eoil and oil filte r
replaced or changed more frequently. Under
arduous operatin gconditions, th etires mus t
be checke dmore often. Further information
can be obtained at aqualified specialist work-
shop, e.g. an authorized Mercedes-Ben zCen -
ter.
Drivin gabroad
An extensive Mercedes-Ben zServic enetwor k
is also available in other countries. You can
obtain further information from any author -
ized Mercedes-Ben zCenter.
Car e
General notes
HEnvironmental not e
Dispose of empty packagin gand cleanin g
cloths in an environmentally responsible man -
ner.
!Fo rcleanin gyour vehicle, do no tuse any
of th efollowing :
Rdry, rough or har dcloths
Rabrasiv ecleanin gagents
Rsolvents
Rcleanin gagents containin gsolvents
Do no tscrub .
Do no ttouch th esurfaces or protective
films wit hhar dobjects ,e.g. arin gor ic e
scraper. You could otherwise scratch or
damage th esurfaces and protective film.
!Do no tpar kth evehicle fo ran extended
period straight after cleanin git,particularly
after havin gcleaned th ewheels wit hwhee l
cleaner. Wheel cleaners could caus e
increase dcorrosion of th ebrake discs and
brake pads/linings. Fo rthis reason ,you
Care343
Maintenance and care
Z

should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and the sliding sunroof are fully closed.
Rthe ventilation/heating is switched off
(the OFF button has been pressed).
Rthe windshield wiper switch is at position
0.
Rthe 360° camera or rear view camera is
switched off.
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least
10 ft (3 m) away from the vehicle.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!Make sure that the automatic transmis-
sion is in neutral position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door when the engine is switched off or
at very low speeds. Otherwise, when in
transmission position Dor Rthe auto-
matic transmission will automatically
switch to park position Pand block the
wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmis-
sion will automatically switch to park
position Pand block the wheels.
Observe the following to make sure that the
automatic transmission stay

s in positionN
neutral:
Operating with the SmartKey:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
344Care
Maintenance and care

XShift to neutralN.
XRelease the brake pedal.
XRelease the electric parking brake, if nec-
essary.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Operating with the Start/Stop button:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
XEngage park position P.
XRelease the brake pedal.
XRemove Start/Stop button from ignition
lock (
Ypage 153).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
XShift to neutralN.
XRelease the brake pedal.
XRelease the electric parking brake, if nec-
essary.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
You can wash the vehicle in an automatic car wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
shield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each coun-
try.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a
gentle jet of water.
XDo not point the water jet directly towards
the air inlet.
XUse plenty of water and rinse out the
sponge frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the
paintwork.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
Rbattery
Rconnectors
Rlights
Rseals
Care345
Maintenance and care
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Rtrim
Rventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least
10 ft (3 m) away from the vehicle.
!If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!Edition 1 special model: parts of your
vehicle are covered with a decorative foil.
Maintain a distance of at least 70 cm
between the foil-wrapped parts of the vehi-
cle and the nozzle of the power washer.
Information about the correct distance is
available from the equipment manufac-
turer.
Move the power washer nozzle around
when cleaning your vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely repaired. In such cases, visit a qualified spe-
cialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover
and rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse
off the treated areas afterwards.
XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recom-
mended and approved by Mercedes-Benz.
This is the case approximately every three to
five months, depending on the climate con-
ditions and the care product used.
If dirt has penetrated the paint surface or if
the paint ha s b
ecome dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
346Care
Maintenance and care