2016 MERCEDES-BENZ GLC-Class navigation system

The update can only be performed:
Rat an authorized Mercedes-Benz Center
Rfor map data for North America
The map software is not provided on DVD.
Carrying out a manual update
After the free update of the map data has
expired or when buying map data, you can
update the data yourself.
The update process may take some time (up
to 45 minutes), depending on the size of the
digital map. The update will be completed
more quickly if the vehicle is stationary. If you
start the update with the engine switched off
and the starter battery has insufficient power,
COMAND may automatically switch off. This
protects the battery. In order to prevent this,
a suitable power supply to the vehicle must be
maintained.
Navigation functions
Calling up the navigation system
menu
XTo switch to navigation mode: press the
ß button.
XTo show the menu: slide5the control-
ler.
Navi
is highlighted in the main function bar.
XPress the controller.
The navigation menu appears.
XTurn the controller to display the navigation
functions one after another.
XTo change to the map: turn the controller
until Navigation
is shown and then press
the controller.
Calling up the online map display
Requirement for online map display (USA):
mbrace must be activated for Internet access
(
Ypage 146).
Requirement for online map display (Canada):
a mobile phone must be connected via Blue-
tooth
®(Ypage 112) or USB (Ypage 198)
with COMAND.
XCall up the navigation menu (Ypage 103).
XTurn the controller until OnlineMapDis‐
playis brought to the front.
XPress the controller.
The online connection is established. Once
the connection is established, the Google
Maps™ map shows the vicinity of the cur-
rent vehicle position.
iAlternatively you can call up this function
using the touchpad (
Ypage 25).
XTo exit the online map display: press the
% button.
Navigation functions103
Navigation
Z

Problems with the navigation system
ProblemPossible causes/consequences andMSolutions
COMAND does not
resume route guidance
after the journey has
been interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
XContinue route guidance manually (Ypage 88).
ProblemPossible causes/consequences andMSolutions
COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.
ProblemPossible causes/consequences andMSolutions
TheNavigation
UnavailablePlease
refer to the Oper‐
ator's Manual.mes-
sage appears.
COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
XLet the vehicle and COMAND heat up or cool down to a normal
temperature.
XTo hide the message: switch COMAND off and then on again.
106Problems with the navigation system
Navigation

ProblemPossible causes/consequences andMSolutions
A message informs you
that the data medium
containing the digital
map is incompatible
with the vehicle soft-
ware.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the system database checked at an authorized Mercedes-
Benz Center.
ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The data medium is dirty.
XClean the data medium.
XRestart the update.
The data medium is scratched.
XConsult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
XWait until the vehicle interior has cooled down.
XRestart the update.
COMAND's integrated hard disk is defective.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences andMSolutions
COMAND asks for an
activation code during
the map update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
Problems with the navigation system107
Navigation
Z

Destination/routedownloa d
Prerequisites
To download navigation location syou need a
Google™ accoun tand your vehicle identifica-
tion number .Further information about th e
vehicle identification number (VIN)
(
Ypage 157).
To downloa dnavigation locations, th e
mbrace syste mmust be:
Ractivated
Roperational
Ractivated fo rth eservices of th esystem and
fo rInternet access
Fo rinformation on th embrace system, see
th eseparat evehicle Operator's Manual.
Procedur ean dgeneral information
Sign into your Google™ accoun ton th eInter-
net. Use th eGoogle Maps ™websit eto sen d
th edestination to aserver (
Ypage 155).
Using th eDownload
POIApp, th edestination
is displayed in th evehicle (
Ypage 155).
The destination can be:
Rimporte d (Ypage 156)
Rused forrout eguidanc e (Ypage 156)
Rcalled up (Ypage 156)
Rdeletedfrom th eserver (Ypage 156)
Sending destinations to th eserver
XSign into your Google™ account.
XCall up th eGoogle Maps ™website.
XEnte r adestination .
XClick"More" at th edestination .
XClick"Send".
XEnte rth ecorrespondin ginformation in th e
boxes shown .
XSelect"Send to car".
XSelec tMercedes-Ben zas th evehicle
brand .
XEnterth embrace e-mail address or th e
vehicle identification number .
Further information about th evehicle iden -
tification number (
Ypage 157).
XClick"Send".
The destination is sen tto th eserver .
The availabilit yof th edestination/rout e
download function is country-dependent.
Displaying destinations in th evehicle
XTo cal lup Internet function s (Ypage 151).
XTo selectMercedes-Ben zApp s:turn and
press th econtroller .
XTo selectDownload POI:turn and press
th econtroller .
Availabl edestination sare shown in th elist .
XTo selec tand download adestination :turn
and press th econtroller .
XTo exit destination download :selec tExi t.
Further information on how to use th edesti -
nation fo rrout eguidanc e (
Ypage 156).
Further information on importing th edesti -
nation (
Ypage 156).
Further information on deleting th edestina-
tion (
Ypage 156).
You can sav eup to 50 destination sfo ryour
vehicle on th eserver and display these in th e
list .If you sen dfurther destination sto th e
server ,th eoldest entries are delete dfrom th e
list .
Destination/route download155
Online and Internet functions
Z