2016 MERCEDES-BENZ GLA phone

Starting procedure with the Start/Stop
button The Start/Stop button can be used to start
the vehicle manually without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehicle.
This mode for starting the engine operates
independently of the ECO start/stop auto-
matic engine start function.
You can start the engine if a valid SmartKey is
in the vehicle. Switch off the engine and
always take the SmartKey with you when
leaving the vehicle, even if you only leave it for
a short time. Pay attention to the important
safety notes. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 149).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on start-
ing the engine ( Y
page 151).
You can also start your engine via your smart-
phone from outside the vehicle. In this case,
the previously selected climate control set-
ting is activated. In this way you can cool or
heat the interior of the vehicle before starting
the journey.
Only start the engine via your smartphone if it
is safe to start and run the engine where your
vehicle is parked.
Observe the legal stipulations in the area
where your vehicle is parked. Engine start via
smartphone may be limited to certain coun-
tries or regions.
You can execute a maximum of two consec-
utive starting attempts via your smartphone.
If you insert the key into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at
any time. You can only start the engine via your smart-
phone if: R
the key is in the ignition lock R
park position P is selected R
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started
via your smartphone before carrying out
maintenance or repairs. You can prevent an
engine start via your smartphone, for exam-
ple, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood.
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.152
Driving
Driving and parking

with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the coun-
try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel
Observe the following tips to save fuel: R
The tires should always be inflated to the
recommended tire pressure. R
Remove unnecessary loads. R
Remove roof racks when they are not nee-
ded. R
Warm up the engine at low engine speeds. R
Avoid frequent acceleration or braking. R
Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain. Drinking and driving
G WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. Always
have work on the engine carried out at a
qualified specialist workshop. Mercedes-
Benz recommends that you use an authorized
Mercedes-Benz Center for this purpose. In
particular, work relevant to safety or on
safety-related systems must be carried out at
a qualified specialist workshop.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. Driving tips 175
Driving and parking Z

Left control panel Y
e R
Calls up the menu and menu bar
c
d Press briefly: R
Scrolls in lists R
Selects a submenu or function R
In the Audio menu: selects the
previous or next station, when
the preset list or station list is
active, or an audio track or video
scene R
In the Tel (Telephone) menu:
switches to the phone book and
selects a name or telephone
number
c
d Press and hold: R
In the Audio menu: selects a pre-
set list or a station list in the
desired frequency range or an
audio track or video scene using
rapid scrolling R
In the Tel (Telephone) menu:
starts rapid scrolling if the phone
book is open
v R
Confirms the selection or display
message R
In the Tel (Telephone) menu:
switches to the telephone book
and starts dialing the selected
number 8 Press briefly: R
Back R
Vehicles with Audio 20: switches
off voice-operated control of the
navigation (see manufacturer's
operating instructions) R
Vehicles with COMAND:
switches off the Voice Control
System (see the separate oper-
ating instructions) R
Hides display messages or calls
up the last Trip
menu function
used R
Exits the telephone book/redial
memory
8 Press and hold: R
Calls up the standard display in
the Trip
menu
Right control panel

Telephone menu
Introduction
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving. X
Switch on the mobile phone (see the man-
ufacturer’s operating instructions). X
Switch on Audio 20 or COMAND, see the
separate operating instructions. X
Establish a Bluetooth ®
connection to Audio
20 or COMAND, see the separate operating
instructions. X
Press the Y or e button on the steer-
ing wheel to select the Tel
menu.
You will see one of the following display mes-
sages in the multifunction display: R
Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive. R
Phone No Service : there is no network
available or the mobile phone is searching
for a network.
Accepting a call If someone calls you when you are in the Tel
menu, a display message appears in the mul-
tifunction display.
You can accept a call at any time, even if you
are not in the Tel
menu. X
Press the a button on the steering
wheel to accept an incoming call.
Rejecting or ending a call You can end or reject a call anytime, even if
you are not in the Tel
menu. X
Press the v button on the steering
wheel to reject or end a call.
Selecting an entry in the phone book X
Press the Y or e button on the steer-
ing wheel to select the Tel
menu.X
Press the c , d or v button to
switch to the phone book. X
Authorize access to the phone book on the
phone. X
Press the c or d button to select the
desired name.
or X
To begin rapid scrolling: press and hold
the c or d button for longer than
one second.
Rapid scrolling stops when you release the
button or reach the end of the list. X
If only one telephone number is stored
for a name: press the a or v button
to start dialing.
or X
If there is more than one number for a
particular name: press the a or v
button to display the numbers. X
Press the c or d button to select the
number you want to dial. X
Press the a or v button to start dial-
ing.
or X
If you do not want to make a call: press
the v or 8 button.226
Menus and submenus
On-board computer and displays

Stowage compartment in front of the arm-
rest (vehicles with automatic transmis-
sion) X
To open: press the marking on cover C .
i You can remove the non-slip mat and the
insert for cleaning. When removing the
insert you will have to overcome some
slight resistance.
Stowage compartment under the armrest
X
To open: on vehicles with movable armr-
ests, make sure that the armrest is in the
rearmost position. X
Press button C and fold the armrest up.
Depending on the vehicle equipment, the
armrest can be moved backwards or forwards
in a longitudinal direction.
Depending on the vehicle's equipment, the
following may be in the stowage compart-
ment: a multimedia connector unit with an SD
card slot and 2 USB ports, e.g. for use with an
iPod ®
, iPhone ®
or MP3 player; see the sepa-
rate operating instructions. Stowage compartment under the driver's
seat and front-passenger seat
G WARNING
If you exceed the maximum load for the stow-
age compartment, the cover may not be able
to restrain the items. Items may be thrown out
of the stowage compartment and hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Never exceed the maximum permissible load
for the stowage compartment. Stow and
secure heavy objects in the cargo compart-
ment.
The maximum permissible load of the stow-
age compartment is 2.6 lbs (1.5 kg).
X
To open: pull handle C up and fold
cover D forwards.
Stowage space in the rear
Stowage compartment in the rear center
console282
Stowage areas
Stowage and features

Cigarette lighter
G WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if: R
the hot cigarette lighter falls R
a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit.
X
Turn the SmartKey to position 2 in the igni-
tion lock ( Y
page 149).X
Vehicles with a stowage compartment
cover: press the lower section of cover C .
The stowage compartment opens. X
Press in cigarette lighter D .
Cigarette lighter D will pop out automati-
cally when the heating element is red-hot. 12 V sockets
General notes X
Turn the SmartKey to position 1 in the igni-
tion lock ( Y
page 149).
The sockets can be used for accessories with
a maximum draw of 180 W (15 A). Accesso-
rie s include suc h item s as charger s fo r mobile
phones.
If you use th e sockets fo r lon g period s whe n
th e engin e is switched off, th e battery may
discharge.
An emergency cut-out ensures that th e on -
boar d voltage doe s no t drop to o low. If th e on -
boar d voltage is to o low, th e power to th e
sockets is automatically cut . Thi s ensures
that ther e is sufficien t power to start th e
engine.
Socket in th e front-co mpartment center
console
X
Vehicles with a stowage compartment
cover: press the lower section of cover C .
The stowage compartment opens. X
Lift up the cover of socket D .Features 291
Sto wag e an d features Z

As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call Connected
message appears in the
multifunction display.
All important information on the emergency is
transmitted, for example: R
current location of the vehicle (as deter-
mined by the GPS system) R
vehicle identification number R
information on the severity of the accident
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the
emergency. R
If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means. Making an emergency call X
To initiate an emergency call manually:
press cover C briefly to open. X
Press SOS button D briefly.
The indicator lamp in SOS button D
flashes until the emergency call is conclu-
ded. X
Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter. X
After the emergency call, close cover C .
i If the mobile phone network is unavaila-
ble, mbrace will not be able to make the
emergency call. If you leave the vehicle
immediately after pressing the SOS button,
you will not know whether mbrace placed
the emergency call. In this case, always
summon assistance by other means.
Roadside Assistance button
X
Press Roadside Assistance button C .
This initiates a call to the Mercedes-Benz
Customer Assistance Center.294
Features
Sto wag e an d features

The indicator lamp in Roadside Assistance
button C flashes while the call is active.
The multifunction display shows the Con‐
necting Call message. The audio output
is muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 298).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i The system has not been able to initiate a
Roadside Assistance call, if: R
the indicator lamp for Roadside Assis-
tance call button C is flashing continu-
ously. R
no voice connection to the Mercedes-
Benz Customer Assistance Center was
established. This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button
X
Press MB Info call button C .
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button C
flashes while the connection is being made.
The multifunction display shows the Con‐
necting Call message. The audio system
is muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu Features 295
Stowage and features Z