2016 MERCEDES-BENZ GLA ESP

R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password. X
Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via: R
the Internet, under the "Owners Online"
section R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network is
accessible.
Vehicle remote closing
The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely. X
Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007 R
Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display. USA only: alternatively, the vehicle can be
locked via: R
the Internet, under the "Owners Online"
section R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen-
ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified.
Vehicle remote malfunction diagnosis
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to
the nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called.298
Features
Stowage and features

Displaying service messages X
Switc h on th e ignition .X
Press th e Y or e butto n to selec t th e
Serv.
menu.X
Press th e c or d butto n to selec t th e
ASSYST PLU S
submen u and confirm by
pressing th e v button.
The servic e due dat e appears in th e multi-
function display.
Information about Service
Resetting th e ASSYS T PLUS service
interva l display
! If th e ASSYST PLU S servic e interval dis -
play has been inadvertentl y reset , this set -
ting can be correcte d at a qualified special-
ist workshop .
Hav e servic e wor k carrie d out as described
in th e Maintenance Booklet . Thi s may oth-
erwise lead to increase d wear and damage
to th e major assemblies or th e vehicle.
A qualified specialis t workshop , e.g. an
authorized Mercedes-Ben z Center, will reset
th e ASSYST PLU S servic e interval display
after th e servic e wor k has been carrie d out .
You can also obtain further information on
maintenance work, fo r example.
Specia l service requirement s
The specifie d maintenance interval take s only
th e normal operation of th e vehicle into
account. Under arduous operatin g condition s
or increase d load on th e vehicle, mainte -
nance wor k mus t be carrie d out more fre-
quently, fo r example:R
regular city drivin g wit h frequent intermedi-
at e stops R
if th e vehicle is primarily used to trave l
short distances R
use in mountainous terrain or on poo r road
surfaces R
if th e engin e is ofte n lef t idlin g fo r lon g peri-
ods
Under these or similar conditions, have, fo r
example, th e air filter, engin e oil and oil filte r
replaced or changed more frequently. Under
arduous operatin g conditions, th e tires mus t
be checke d more often. Further information
can be obtained at a qualified specialist work-
shop, e.g. an authorized Mercedes-Ben z Cen -
ter.
Drivin g abroadAn extensive Mercedes-Ben z Servic e networ k
is also available in other countries. You can
obtain further information from any author -
ized Mercedes-Ben z Center.
Car e
General notes
H Environmental not e
Dispose of empty packagin g and cleanin g
cloths in an environmentally responsible man -
ner.
! Fo r cleanin g your vehicle, do no t use any
of th e following : R
dry, rough or har d cloths R
abrasiv e cleanin g agents R
solvents R
cleanin g agents containin g solvents
Do no t scrub .
Do no t touch th e surfaces or protective
films wit h har d objects , e.g. a rin g or ic e
scraper. You could otherwise scratch or
damage th e surfaces and protective film.
! Do no t par k th e vehicle fo r an extended
period straight after cleanin g it , particularly
after havin g cleaned th e wheels wit h whee l
cleaner. Wheel cleaners could caus e
increase d corrosion of th e brake discs and
brake pads/linings. Fo r this reason , youCare 313
Maintenance and care Z

Cleaning the rear view camera
! Do not clean the camera lens and the area
around the rear view camera with a power
washer. X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2 in the
ignition lock. X
Opening the camera cover for cleaning with
Audio 20 or COMAND; see the separate
operating instructions. X
To clean the rear view camera: use clear
water and a soft cloth to clean camera
lens C .
Cleaning the exhaust pipes
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
! Mercedes-AMG vehicles with black
exhaust pipes: the black-chrome tailpipe
finishers should not be polished with a
chrome polish. They will otherwise lose
their black sheen. For optimal care, the
faceplates should be rubbed with a lightly oiled cloth after every car wash. Commer-
cially available engine and care oils are
suitable for this.
For heavier soiling, you can apply a fine
paintwork polish with a microfiber cloth.
Remove the excess polish residue after pol-
ishing.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing. X
Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Interior care
Cleaning the display
! For cleaning, do not use any of the fol-
lowing: R
alcohol-based thinner or gasoline R
abrasive cleaning agents R
commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display. X
Before cleaning the display, make sure that
it is switched off and has cooled down. X
Clean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner. X
Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim
G WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may318
Care
Maintenance and care

You must not exceed a maximum speed of
50 mph (80 km/h).
When replacing one or all tires, please
observe the following specifications for your
vehicle's tires: R
size R
type and R
the "MOExtended" mark
If a tire has gone flat and cannot be replaced
with a MOExtended tire, a standard tire may
be used as a temporary measure. Make sure
that you use the proper size and type (sum-
mer or winter tire).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if
you mount tires that do not feature run-flat
properties, e.g. winter tires. A TIREFIT kit may
be obtained from a qualified specialist work-
shop.
Important safety notes
G WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if: R
you hear banging noises. R
the vehicle starts to shake. R
you see smoke and smell rubber. R
ESP ®
is intervening constantly.R
there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case. TIREFIT kit
Important safety notes TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to
0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tem-
peratures down to

Benz Center. Or call 1-800-FOR-MERCedes
(in the USA) or 1-800-387-0100 (in Can-
ada). X
Correct the tire pressure if it is still at least
130 kPa (1.3 ba r/ 19 psi). See the Tire and
Loading Information placard on the driver's
side B-pilla ro r the tire pressure table in the
fuel filler flap for values. X
To increase the tire pressure: switch on
the tire inflation compressor.
X
To reduce the tire pressure: depress
pressure release button m next to pres-
sure gauge n .X
When the tire pressure is correct, unscrew
the filler hose from the valve of the sealed
tire. X
Screw the valve cap onto the tire valve of
the sealed tire. X
Pull the tire sealant bottle out of the tire
inflation compressor.
The filler hose remains attached to the tire
sealant bottle. X
Drive to the nearest qualified specialist
workshop and have the tire changed there. X
Have the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop. X
Have the tire sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
Important safety notes Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installation. You should there-
fore have all work involving the battery car-
ried out at a qualified specialist workshop.
G WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example: R
when braking R
in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
For further information about ABS and ESP ®
,
see ( Y
page 65) and ( Y
page 69).
G WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting. Battery (vehicle) 327
Breakdown assistance Z

Comp ly wit h safety precautions and take pro-
tective measures when han dlin g batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid con-
tact wit h skin, eyes or clothing.
Wear suit able protective clothing,
especial ly gloves, apron and face-
guard.
Rins e any acid spills immediately
wit h clear water. Contact a physi-
cian if necessary.
Wear eye protection.
Keep children away.
Observe th is Operator's Manual.
For safety reasons, Mercedes-Benz recom-
men ds that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries pro vide
increased impact protection to prevent veh i-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an acc iden t.
In order for the battery to achieve the max i-
mum poss ible service life, it must always be
suff icie nt ly charge d.
Like other batteries, the vehicle battery may
disc harge over time if you do not use the
veh icle . In th is case, have the battery discon-
nected at a qualif ied specialist workshop. You
can also charge the battery with a charger
recommended by Mercedes-Benz. Contact a qualif ied spec ialist workshop for further infor-
mation.
Have the battery condition of charge checked
more frequently if you use the vehicle main ly
for short trips or if you leave it standing idle
for a lengthy per iod. Consult a qualif ied spe-
cialist workshop if you wish to leave your
vehicle parked for a long period of time.
On ly replace a battery with a battery that has
been recommended by Mercedes-Benz.
Remo ve the Sm artKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very lit tle energy,
t hus conserving battery power.
If the power supply has been interrupted, e.g.
if you reconnect the battery, you will have to:R
set the clock via Aud io 20 or COMAND (see
separate operating instructions). R
reset the function for folding the exterior
mirrors in/out automatically, by folding the
mirrors out once ( Y
page 109).
Charging the battery
G WARNIN G
During charging and jump-starting , explosive
gase s can escape from th e battery. Ther e is a
ris k of an explosion .
Particularly avoi d fire, open flames, creating
sparks and smoking. Ensure there is sufficien t
ventilation while charging and jump-starting .
Do no t lean ove r a battery.
G WARNIN G
Battery acid is caustic . Ther e is a ris k of injury.
Avoid contact wit h skin, eyes or clothing . Do
no t inhale any battery gases. Do no t lean ove r
th e battery. Kee p children away from batter-
ies. Wash away battery acid immediately wit h
plenty of clean wate r and seek medical atten -
tion.
G WARNIN G
A discharged battery can freez e at tempera-
tures below freezing point. When jump-start -Battery (vehicle) 329
Breakdown assistance Z

vide the best possible grip in wintry road con-
ditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter. These tires have
been developed specifically for driving in
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling charac-
teristics.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
When you have mounted the M+S tires: X
Check the tire pressures ( Y
page 343).X
Restart the tire pressure loss warning sys-
tem (Canada) ( Y
page 347) or restart the
tire pressure monitor (USA) ( Y
page 350).
Snow chains
G WARNING
If snow chains are mounted on the rear
wheels, the snow chains could cause abrasion
to the vehicle body or to chassis components.
This could cause damage to the vehicle or the
tires. There is a risk of an accident.
To avoid hazardous situations: R
never mount snow chains on the rear
wheels R
only mount snow chains in pairs on the
front wheels.
! On some tire sizes there is not enough
space for snow chains. To avoid damage to
the vehicle or tires, observe the "Wheel and
tire combinations" section under "Tires and
wheels".
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that
have been specially approved for your vehicle
by Mercedes-Benz, or are of a corresponding
standard of quality. For more information,
please contact a qualified specialist work-
shop. If you intend to mount snow chains, please
bear the following points in mind: R
Snow chains may not be mounted on all
wheel/tire combinations. Permissible
wheel-tire combinations ( Y
page 367).R
Only use snow chains when driving on
roads completely covered by snow.
Remove the snow chains as soon as possi-
ble when you come to a road that is not
snow-covered. R
Local regulations may restrict the use of
snow chains. Observe the appropriate reg-
ulations if you wish to mount snow chains. R
Do not exceed the maximum permissible
speed of 30 mph (50 km/h). R
When snow chains are installed, never use
Active Parking Assist ( Y
page 203).
You may wish to deactivate ESP ®
when pull-
ing away with snow chains installed
( Y
page 69). You can thereby allow the wheels
to spin in a controlled manner, achieving an
increased driving force (cutting action).
Tire pressure
Tire pressure specifications
Important safety notes
G WARNING
Underinflated or overinflated tires pose the
following risks: R
the tires may burst, especially as the load
and vehicle speed increase. R
the tires may wear excessively and/or
unevenly, which may greatly impair tire
traction. R
the driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident. Tire pressure 343
Wheels and tires Z

Checking tire pressures manually To determine and set the correct tire pres-
sure, proceed as follows: X
Remove the valve cap of the tire that is to
be checked. X
Press the tire pressure gauge securely onto
the valve. X
Read the tire pressure and compare it to
the recommended value on the Tire and
Loading Information placard or the tire
pressure table ( Y
page 343).X
If the tire pressure is too low, increase the
tire pressure to the recommended value. X
If the tire pressure is too high, release air.
To do so, press down the metal pin in the
valve, using the tip of a pen for example.
Then check the tire pressure again using
the tire pressure checker. X
Screw the valve cap onto the valve. X
Repeat these steps for the other tires.
Tire pressure loss warning system
(Canada only)
General notes
While the vehicle is in motion, the tire pres-
sure loss warning system monitors the set
tire pressure using the rotational speed of the
wheels. This enables the system to detect
significant pressure loss in a tire. If the speed
of rotation of a wheel changes as a result of a
loss of pressure, a corresponding warning
message will appear in the multifunction dis-
play.
You can recognize the tire pressure loss warn-
ing by the Run Flat Indicator Active
Press 'OK' to Restart message in the
multifunction display in the Serv.
menu.
Information on the message display can be
found in the "Restarting the tire pressure loss
warning system" section ( Y
page 347). Important safety notes The tire pressure warning system does not
warn you of an incorrectly set tire pressure.
Observe the notes on the recommended tire
pressure ( Y
page 343).
The tire pressure loss warning does not
replace the need to regularly check the tire
pressure. An even loss of pressure on several
tires at the same time cannot be detected by
the tire pressure loss warning system.
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering movements.
The function of the tire pressure loss warning
system is limited or delayed if: R
snow chains are mounted on your vehicle's
tires. R
road conditions are wintry. R
you are driving on sand or gravel. R
you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration). R
you are driving with a heavy load (in the
vehicle or on the roof).
Restarting the tire pressure loss warn-
ing system
Restart the tire pressure loss warning system
if you have: R
changed the tire pressure R
changed the wheels or tires R
mounted new wheels or tires X
Before restarting, make sure that the tire
pressures are set properly on all four tires
for the respective operating conditions.
The recommended tire pressure can be
found on the Tire and Loading Information
placard on the B-pillar. Additionally, a tire
pressure table is attached to the fuel filler
flap. The tire pressure loss warning system
can only give reliable warnings if you have Tire pressure 347
Wheels and tires Z