Problems with the sliding sunroofYour vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/sliding
panel. In this section, the term "sliding sunroof" refers to both types of sliding sunroof.
G WARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the automatic closing process
The closing process is stopped.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact
a qualified specialist workshop.
Problem
Possible causes/consequences and P Solutions
The sliding sunroof can-
not be closed and you
cannot see the cause. If the sliding sunroof is obstructed during closing and reopens
again slightly: X
Immediately after the sliding sunroof blocks, pull the V
switch in the overhead control panel down to the point of resist-
ance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then
reopens slightly: X
Immediately after the sliding sunroof blocks, pull the V
switch in the overhead control panel down to the point of resist-
ance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the anti-entrapment fea-
ture.
i Notes on the automatic reversing feature of the sliding sunroof ( Y
page 103).106
Sliding sunroof
Opening and closing
Useful information
i This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops ( Y
page 29).
Correct driver's seat position
G WARNING
You could lose control of your vehicle if you do
the following while driving: R
adjust the driver's seat, head restraint,
steering wheel or mirrors R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine. X
Observe the safety guidelines on seat
adjustment ( Y
page 109). X
Check whether you have adjusted seat
The seat belt should: R
fit snugly across your body R
be routed across the middle of your shoul-
der R
be routed in your pelvic area across the hip
joints X
Before starting off, adjust the rear-view mir-
ror and the exterior mirrors in such a way
that you have a good view of road and traf-
fic conditions ( Y
page 124).X
Vehicles with a memory function: save
the seat, steering wheel and exterior mirror
settings with the memory function
( Y
page 127).
Seats
Important safety notes
G WARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The seats can still be adjusted when there is
no SmartKey in the ignition lock.
G WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
( Y
page 50) and "Children in the Vehicle"
( Y
page 61). G WARNING
You could lose control of your vehicle if you do
the following while driving: R
adjust the driver's seat, head restraint,
steering wheel or mirrors R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine.
G WARNING
If you adjust the seat height carelessly, you or
other vehicle occupants could be trapped and
thereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem.
G WARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
G WARNING
The seat belt does not offer the intended level
of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal
injury. Seats 109
Seats, steering wheel and mirrors Z
Always make sure that the seat and backrest
are engaged as described: R
before traveling with a passenger on a seat
with the EASY-ENTRY/EXIT feature R
after you have adjusted the seat R
after the EASY-ENTRY/EXIT feature has
been used R
after the cargo compartment enlargement
has been folded forwards
G WARNING
The seat does not engage in the entry/exit
position. The seat could fold back suddenly,
e.g. when accelerating, braking, changing
direction suddenly or in the event of an acci-
dent. Persons in the sweep of the seat could
become trapped. There is a risk of injury.
Always fold back a seat which has been folded
forwards before you pull away. Make sure that
the seat and backrest engage fully.
G WARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat. Adjusting the backrest angle (second
row of seats)
You can adjust the angle of the backrests in
the second row of seats. There are ten detent
positions to choose from. X
Pull the left or right release lever D
upwards in the direction of the arrow until
relevant backrest C is fully released. X
Pull backrest C forwards in the direction of
the arrow and allow it to engage. X
To ensure that the backrest has engaged,
lean firmly against backrest C .
Folding the seats up/down (third row of
seats)
General notes
! Make sure that there is nothing on the
folded-down seats in the cargo compart-
ment. The cargo compartment must be
empty for the third row of seats to be folded
up. The seats or the objects in the cargo
compartment could otherwise be dam-
aged.
Make sure that the seats in the third row
are empty and not blocked before folding
them down.
The 3rd row of seats consists of two electri-
cally foldable individual seats, which can be
lowered into the cargo compartment.
If the seat is not correctly locked in position,
the display message: 3rd Seat Row,
Right Not Locked appears in the multifunc-
tion display. Seats 113
Seats, steering wheel an d mirrors Z
If you drop objects underneath the seats in
the 3rd row, you can remove the panel in
order to reach beneath the seat. X
To open: fold the corresponding seat up or
down ( Y
page 113).X
Once the seat is folded halfway up or down,
briefly press the button again to stop the
automatic movement. X
Grasp the panel recess. X
Pull the panel in the direction of the arrow
and remove it. X
To close: fold the corresponding seat up or
down ( Y
page 113).X
Once the seat is folded halfway up or down,
briefly press the button again to stop the
automatic movement. X
Attach the panel using the guide pins. X
Push the panel downwards until it engages. X
Fold the seat up and down fully to check
that the panel is seated correctly.
Folding down the seats in the second
row manually
Important safety notes
G WARNING
If the seat and backrest are not engaged, they
can fold forwards, e.g. in the event of sudden
braking or an accident. R
This will cause the vehicle occupants to be
forced into the seat belt by a seat or back-
rest which is not engaged. The seat belt can
no longer offer the intended level of pro-
tection and could even cause injuries. R
A child restraint system would no longer be
anchored or positioned correctly and would
not be able to perform its required function. R
The seat backrests cannot restrain objects
or loads in the cargo compartment.
There is an increased risk of injury. Always make sure that the seat and backrest
are engaged as described: R
before traveling with a passenger on a seat
with the EASY-ENTRY/EXIT feature R
after you have adjusted the seat R
after the EASY-ENTRY/EXIT feature has
been used R
after the cargo compartment enlargement
has been folded forwards
G WARNING
The seat does not engage in the entry/exit
position. The seat could fold back suddenly,
e.g. when accelerating, braking, changing
direction suddenly or in the event of an acci-
dent. Persons in the sweep of the seat could
become trapped. There is a risk of injury.
Always fold back a seat which has been folded
forwards before you pull away. Make sure that
the seat and backrest engage fully.
General notes
To enter or exit the third row of seats: the
outer left and right seats of the second row
can be folded down.
One of the outer seats of the 2nd row is in the
entry/exit position: the multifunction display
shows, e.g. the 2nd
Seat Row, Right Not
Locked display message.
If you fold the seat back until it engages, the
display message disappears.
Pull the backrest firmly to ensure that it is fully
engaged.
i Further related subjects: R
Cargo compartment enlargement (fold-
ing the second row of seats forwards)
( Y
page 344) R
Folding the seats in the third row for-
wards/back ( Y
page 113)Seats 115
Seats, steering wheel and mirrors Z
Entry position
The release handle for the EASY-ENTRY/EXIT
feature is located on the entry side on the
back of each outer seat in the second row of
seats. X
Move the head restraint to the lowest posi-
tion ( Y
page 112).X
Pull release handle D in the direction of
the arrow to the pressure point and hold it
in this position.
The backrest folds forwards.
You have two options for folding the seat
down fully. X
Pull release handle D again in the direction
of the arrow to the pressure point and hold
it in this position.
or X
Pull on release loop C in the direction of
the arrow and hold in this position. X
Lift up the seat until it folds forwards.
i Vehicles with memory function:
The front seats move forwards slightly.
Entry position Exit position
G WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
i Further related subjects: R
Important safety notes on air bags
( Y
page 50) R
Securing children in the vehicle
( Y
page 61)
If you wish to exit the third row of seats, fold
down the outer seat on the right-hand side as
follows.
The release loop for the EASY-ENTRY/EXIT
feature is located at the bottom on the back of
each outer seat in the second row. X
Pull on release loop C in the direction of
the arrow and hold in this position.
The backrest folds forwards. X
Pull on release loop C again in the direc-
tion of the arrow and hold in this position. X
Lift up the seat until it folds forwards.
i Vehicles with memory function:
The front seats move forwards slightly.116
Seats
Seats, steering wheel and mirrors
Exit position
i Vehicles with memory function:
In order to return the front seat to the saved
position, call up the saved seat setting
using the memory buttons.
Moving the outer seats back to the normal
position (second row of seats)
G WARNING
If the seat and backrest are not engaged, they
can fold forwards, e.g. in the event of sudden
braking or an accident. R
This will cause the vehicle occupants to be
forced into the seat belt by a seat or back-
rest which is not engaged. The seat belt can
no longer offer the intended level of pro-
tection and could even cause injuries. R
A child restraint system would no longer be
anchored or positioned correctly and would
not be able to perform its required function. R
The seat backrests cannot restrain objects
or loads in the cargo compartment.
There is an increased risk of injury.
Always make sure that the seat and backrest
are engaged as described: R
before traveling with a passenger on a seat
with the EASY-ENTRY/EXIT feature R
after you have adjusted the seat R
after the EASY-ENTRY/EXIT feature has
been used R
after the cargo compartment enlargement
has been folded forwards G WARNING
The seat does not engage in the entry/exit
position. The seat could fold back suddenly,
e.g. when accelerating, braking, changing
direction suddenly or in the event of an acci-
dent. Persons in the sweep of the seat could
become trapped. There is a risk of injury.
Always fold back a seat which has been folded
forwards before you pull away. Make sure that
the seat and backrest engage fully. X
To lock the seat: fold back the seat until it
engages. X
Fold back the backrest until it engages.
Folding down the seats in the second
row electrically Important safety notes
G WARNING
If the seat and backrest are not engaged, they
can fold forwards, e.g. in the event of sudden
braking or an accident. R
This will cause the vehicle occupants to be
forced into the seat belt by a seat or back-
rest which is not engaged. The seat belt can
no longer offer the intended level of pro-
tection and could even cause injuries. R
A child restraint system would no longer be
anchored or positioned correctly and would
not be able to perform its required function. R
The seat backrests cannot restrain objects
or loads in the cargo compartment.
There is an increased risk of injury.
Always make sure that the seat and backrest
are engaged as described: R
before traveling with a passenger on a seat
with the EASY-ENTRY/EXIT feature R
after you have adjusted the seat R
after the EASY-ENTRY/EXIT feature has
been used R
after the cargo compartment enlargement
has been folded forwards Seats 117
Seats, steering wheel an d mirrors Z
G WARNING
The seat does not engage in the entry/exit
position. The seat could fold back suddenly,
e.g. when accelerating, braking, changing
direction suddenly or in the event of an acci-
dent. Persons in the sweep of the seat could
become trapped. There is a risk of injury.
Always fold back a seat which has been folded
forwards before you pull away. Make sure that
the seat and backrest engage fully.
General notes
To enter or exit the third row of seats: the
outer left and right seats of the second row
can be folded down electrically.
One of the outer seats of the second row is in
the entry/exit position: the multifunction dis-
play shows, e.g. the 2nd
Seat Row, Right
Not locked display message.
If you fold the seat back until it engages, the
display message disappears.
Pull the backrest firmly to ensure that it is fully
engaged.
i Further related subjects: R
Cargo compartment enlargement (fold-
ing the second row of seats forwards)
( Y
page 344) R
Folding the seats in the third row for-
wards/back ( Y
page 113)
Folding down the seats
The seats can be folded down electrically if
the vehicle is stationary and the respective
rear door is open. X
Press button C .
The head restraint retracts, the backrest
folds forwards and the seat folds forwards.
The seat can be manually returned to its
initial position ( Y
page 115).
Adjusting the multicontour seat The multicontour seat can be adjusted using
COMAND (see the separate COMAND oper-
ating instructions).
Adjusting the 4-way lumbar support
C
To raise the backrest contour D
To soften the backrest contour