
ProblemPossible causes/consequences andMSolutions
Vehicles with KEY-
LESS-GO or the KEY-
LESS-GO start func-
tion:the engine cannot
be started using the
Start/Stop button. The
SmartKey is in the vehi-
cle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 85) and replace it if nec-
essary (
Ypage 85).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
You should preferably place luggage or loads
in the cargo compartment. Observe the load- ing guidelines (
Ypage 340).
Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(
Ypage 67).
If the vehicle has previously been locked from
the outside, opening a door from the inside
90Doors
Opening and closing

GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
iTailgate opening dimensions
(
Ypage 454).
iNotes on the automatic reversing feature
for the tailgate (
Ypage 93).
Opening the tailgate automatically
You can open the tailgate automatically with
the SmartKey or the handle in the tailgate.
XPress and hold the Fbutton on the
SmartKey until the tailgate opens.
or
XIf the tailgate is unlocked, pull the handle
and let it go again immediately.
Closing the tailgate automatically
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate
Closing and locking button (example: vehicle with
KEYLESS-GO)
XTo close: press closing button :on the
tailgate.
or
XPress and hold the Fbutton on the
SmartKey until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can simulta-
neously close and lock the tailgate.
XPress locking button ;on the tailgate.
If a KEYLESS-GO key is detected outside
the vehicle, the tailgate closes and locks.
All the doors must be shut and the Smart-
Key located in the vicinity of the tailgate.
iThe tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in
the ignition.
If the tailgate touches an object while clos-
ing, the closing procedure is interrupted
and the tailgate reopens.
iIf a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock.
Cargo compartment95
Opening and closing
Z

Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing a side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in(4 mm) of the closing
movement
Rduring resetting
Rwhen closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock.
XTo open: press the corresponding switch.
XTo close: pull the corresponding switch.
iIf you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/
pulling the switch again.
iYou can continue to operate the side win-
dows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened.
iWhen the override feature for the side
windows is activated, the side windows
cannot be operated from the rear
(
Ypage 67).
Opening and closing the hinged side
windows
Opening and closing
The hinged side windows are operated elec-
trically from the from the driver's seat.
98Side windows
Opening and closing

XMake sure that the SmartKey is in position1 or 2in the ignition lock.
XTo open fully: press switch:and release.
XTo close fully: pull switch:and release.
XTo stop the closing procedure: press
switch :again.
Both hinged side windows open fully.
iIf the hinged side windows are blocked
when closing, the closing procedure is
interrupted and the hinged side windows
open again fully.
Convenience opening
General notes
You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions simultane-
ously:
Runlock the vehicle
Ropen the side windows
Ropen the hinged side windows
Ropen the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
Rswitch on the seat ventilation for the driv-
er's seat
iThe convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the Smart-
Key must be near the driver's door handle. The "convenience opening" feature is also
available on unlocked vehicles.
Convenience opening
XVehicles without KEYLESS-GO:
point the
tip of the SmartKey at the door handle on
the driver's door.
XPress and hold the %button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
XPress and hold the %button again until
the panorama roof with power tilt/sliding
panel is in the desired position.
XTo interrupt convenience opening:
release the %button.
Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simulta-
neously close the:
Rclose the side windows
Rclose the hinged side windows
Rclose the sliding sunroof or the panorama
roof with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds.
Side windows99
Opening and closing
Z

!Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
!The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle inte-
rior.
iResonance noises can occur in addition to
the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window. The noise will be
reduced or eliminated.
Sliding sunroof reversing feature
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts the sliding sunroof during
the closing process, the sliding sunroof opens
again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the sliding sunroof.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in (4 mm) of the closing
movement
Rduring resetting
Rwhen closing the sliding sunroof again man- ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the sliding sunroof
Opening and closing
Overhead control panel
:
To raise
;To open
=To close/lower
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPress or pull the 2switch in the corre-
sponding direction.
iIf you press the 2switch beyond the
point of resistance, an automatic opening/
closing process is started in the corre-
sponding direction. You can stop automatic
operation by pressing/pulling the switch
again.
When opening and raising the roof, auto-
matic operation is only available if the slid-
ing sunroof is in the closed position.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
iYou can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
Sliding sunroof103
Opening and closing
Z

lock. This function is available for up to five
minutes or until the driver's or front-
passenger door is opened.
Resetting
!If the sliding sunroof still cannot be
opened or closed fully after resetting, con-
tact a qualified specialist workshop.
Reset the sliding sunroof if it does not move
smoothly.
XTurn the SmartKey to position 1or 2in the
ignition lock.
XRaise the sliding sunroof fully at the rear
(
Ypage 103).
XKeep the 2switch pressed for another
second.
XMake sure that the sliding sunroof can be
fully opened and closed again
(
Ypage 103).
XIf this is not the case, repeat the steps
above again.
Operating the panorama roof with
power tilt/sliding panel
Overhead control panel
:
To raise
;To open
=To close/lower
The panorama roof with power tilt/sliding
panel can only be operated when the roller
sunblind is open (
Ypage 105).
XTo open and close: turn the SmartKey to
position 1or 2in the ignition lock.
XPress or pull the 2switch in the corre-
sponding direction.
iIf you press the 2switch beyond the
point of resistance, an automatic opening/
closing process is started in the corre-
sponding direction. You can stop automatic
operation by pressing/pulling the switch
again.
Automatic operation for raising is available
only when the sliding sunroof is closed.
Operating the roller sunblinds for the
panorama roof with power tilt/sliding
panel
Important safety notes
GWARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop- ped.
The roller sunblinds shield the vehicle interior
from sunlight. The roller sunblinds can only be
opened and closed together when the pano-
rama roof with power tilt/sliding panel is
closed.
Roller sunblind reversing feature
The roller sunblinds are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a roller sunblind during the
closing process, the roller sunblind opens
104Sliding sunroof
Opening and closing

again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the roller sunblinds.
GWARNING
The reversing feature does not react inpar-
ticular to soft, light and th inobjects, e.g. small
fingers. This means that the reversing feature
cannot prevent someone being trapped in
these situations. There isa risk of injury.
When closing the roller sunblind, make sure
that no bodyparts are inthe sweep area.
If somebody becomes tr apped:
Rrelease theswitch immediately, or
Rpress the switchinany direction during the
automat icclosing process
The closing process isstopped.
Opening and closing the roller sun-
blinds
Ove rhead control panel
:
To open
;To open
=To close
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPress or pull the 2switch in the corre-
sponding direction.
iIf you press the 2switch beyond the
point of resistance, an automatic opening/
closing process is started in the corre-
sponding direction. You can stop automatic operation by pressing/pulling the switch
again.
Resetting the panorama roof with
power tilt/sliding panel and the roller
sunblinds
!If the panorama roof with power tilt/slid-
ing panel and the roller sunblinds cannot be
fully opened or closed after resetting, con-
tact a qualified specialist workshop.
Reset the panorama roof with power tilt/slid-
ing panel and the roller sunblinds if the pan-
orama roof with power tilt/sliding panel or
the roller sunblinds do not move smoothly.
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPull the 2switch repeatedly to the point
of resistance in the direction of arrow =
until the panorama roof with power tilt/
sliding panel is fully closed.
XKeep the 2switch pulled for an addi-
tional second.
XPull the 2switch repeatedly to the point
of resistance in the direction of arrow =
until the roller sunblinds are fully closed.
XKeep the 2switch pulled for an addi-
tional second.
XMake sure that the panorama roof with
power tilt/sliding panel (
Ypage 104) and
the roller sunblinds (
Ypage 105) can be
fully opened again.
XIf this is not the case, repeat the steps
above again.
Sliding sunroof105
Opening and closing
Z

Useful information
i
This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops (
Ypage 29).
Correct driver's seat position
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
XObserve the safety guidelines on seat
adjustment (
Ypage 109).
XCheck whether you have adjusted seat =
properly (
Ypage 110).
Electrical seat adjustment (
Ypage 110)
When adjusting the seat, make sure that:
Ryou are as far away from the driver's air bag
as possible
Ryou are sitting in a normal upright position
Ryou can fasten the seat belt properly
Ryou have moved the backrest to an almost
vertical position
Ryou have set the seat cushion angle so that
your thighs are gently supported
Ryou can depress the pedals properly
XCheck whether the head restraint is adjus-
ted properly (
Ypage 110).
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by the
center of the head restraint.
XObserve the safety notes on steering col-
umn adjustment (
Ypage 121).
XMake sure that steering wheel :is adjus-
ted properly.
Adjusting the steering wheel manually
(
Ypage 121)
Adjusting the steering wheel electrically
(
Ypage 122)
When adjusting the steering wheel column,
make sure that:
Ryou can hold the steering wheel with your
arms slightly bent
Ryou can move your legs freely
Ryou can see all the displays in the instru-
ment cluster clearly
XObserve the safety guidelines for seat belts
(
Ypage 46).
XCheck whether you have fastened seat
belt ;properly (
Ypage 48).
108Correct driver's seat position
Seats, steering wheel and mirrors