2016 MERCEDES-BENZ CLS service

Audio data from various audio devices or media
can be played, depending on the equipment
installed in the vehicle. X
Switch on the multimedia system and select
audio CD or MP3 mode (see the separate
operating instructions). X
Press the Y or e button on the steering
wheel to select the Audio menu.X
To select the next/previous track: briefly
press the c or d button.X
To select a track from the track list (rapid
scrolling): press and hold the c or d
button until desired track C appears.
If you press and hold c or d , the rapid
scrolling speed is increased. Not all audio
drives or data carriers support this function.
If track information is stored on the audio
device or medium, the multifunction display
will show the number and title of the track.
Video DVD operation
Only for vehicles with COMAND: you can use the
Audio menu to operate video DVDs.X
Switch on the multimedia system and select
video DVD (see the separate operating
instructions). X
Press the Y or e button on the steering
wheel to select the Audio menu.X
To select the next or previous scene:
briefly press the c or d button.X
To select a scene from the scene list
(rapid scrolling): press and hold the c
or d button until desired scene C
appears. Telephone menu
Introduction
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the legal
requirements for the country in which you are
currently driving. X
Switch on the mobile phone (see the manu-
facturer’s operating instructions). X
Switch on the multimedia system (see sepa-
rate operating instructions). X
Establish a Bluetooth ®
connection to the mul-
timedia system (see the separate operating
instructions). X
Press the Y or e button on the steering
wheel to select the Tel menu.
You will see one of the following display mes-
sages in the multifunction display: R
Phone READY or the name of the network
provider: the mobile phone has found a net-
work and is ready to receive. R
Phone No Service : there is no network
available or the mobile phone is searching for
a network.
Accepting a call If someone calls you when you are in the Tel
menu, a display message appears in the multi-
function display.
You can accept a call at any time regardless of
the menu selected. X
Press the a button on the steering wheel
to accept an incoming call.202
Menus and submenus
On-board computer and displays

X
Press the d or c button to select the
Display Unit Speed-/Odometer function.
You will see the selected setting: km or miles .X
Press the v button to save the setting.
The selected unit of measurement for distance
applies to: R
the digital speedometer in the Trip menuR
the odometer and trip odometer R
the trip computer R
the current consumption and the range R
the navigation instructions in the Navi menuR
cruise control R
DISTRONIC PLUS R
ASSYST PLUS service interval display
Selecting permanent display The Permanent Display: function allows you
to choose whether the multifunction display
always shows the outside temperature or the
speed.
The speed display is inverse to the speedome-
ter. X
Press the Y or e button on the steering
wheel to select the Sett. menu.X
Press the d or c button to select the
Instrument Cluster submenu.X
Press v to confirm.X
Press the d or c button to select the
Permanent Display: function.
The current setting, Outside Temperature
or Speedometer [km/h] / Speedometer
[mph] , appears.X
Press the v button to save the setting.
Lights
Setting the brightness of the instrument
cluster lighting and switches
The lighting in the instrument cluster, in the dis-
plays and the controls in the vehicle interior can
be adjusted with the Brightness Display/
Switches: function.X
Press the Y or e button on the steering
wheel to select the Sett. menu.X
Press the d or c button to select the
Lights submenu.X
Press v to confirm. X
Press the d or c button to select the
Brightness Display/Switches: function.
The current setting appears. X
Press v to confirm. X
Press the d or c button to adjust the
brightness to any level from Level 1 to
Level 5 (bright). X
Press the v or 8 button to save the
setting.
If the light switch is set to the X , ` or
X position, the brightness is dependent
upon the brightness of the ambient light.
i The light sensor in the instrument cluster
automatically controls the brightness of the
multifunction display.
In daylight, the displays in the instrument
cluster are not illuminated.
Switching the daytime running lamps on/
off X
Press the Y or e button on the steering
wheel to select the Sett. menu.X
Press the d or c button to select the
Lights submenu. X
Press v to confirm. X
Press the d or c button to select the
Day. Run. Lights function.
If the Day. Run. Lights function has been
switched on, the multifunction display shows
the cone of light and the

Display messages
Possible causes/consequences and P Solutions
Servic e Required Do
Not Shift Gears
Visit Dealer You canno t chang e th e transmission position due to a malfunction .
A warning tone also sounds.
If transmission position D is selected:X
Drive to a qualified specialist workshop without shifting th e trans -
mission from position D .
If transmission position R , N or P is selected:X
Secur e th e vehicl e against rollin g away ( Y
page 146).X
Notify a qualified specialist workshop or breakdown service.
Reversing Not Poss.
Servic e Required You canno t shift int o th e transmission position R due to a malfunction .
The transmission position s P , N or D continu e to be available.
A warning tone also sounds. X
Visit a qualified specialist workshop .
Transmission Mal ‐
function Sto p A malfunction has occurred in th e mechanical transmission compo -
nents.
A warning tone also sounds. The gearbox automatically shift s to posi-
tion N . X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Shift th e transmission to position P .X
Secur e th e vehicl e against rollin g away ( Y
page 146).X
Notify a qualified specialist workshop or breakdown service.
Auxiliary Batter y
Malfunction The auxiliary battery for th e transmission is no longer bein g charged.X
Visit a qualified specialist workshop at th e next opportunity.X
Unti l then , set th e transmission to position P before you switch off
th e engine. X
Befor e leaving th e vehicle, apply th e parking brake.

Socket in the rear-compartment center
console X
Slide cover D forwards.X
Lift up the cover of socket C .
mbrace
General notes The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To log in, press the

event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or contact the fol-
lowing service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call Important safety notes
G WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if: R
you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident R
the vehicle is on a dangerous section of
road R
the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
( Y
page 263).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connected message appears in the multifunc-
tion display. All important information on the emergency is
transmitted, for example: R
current location of the vehicle (as determined
by the GPS system) R
vehicle identification number R
information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency. R
If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover C briefly to open. X
Press and hold the SOS button for at least one
second D .
The indicator lamp in SOS button D flashes
until the emergency call is concluded.264
Features
Stowage and features

X
Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing the SOS button, you will not know
whether mbrace placed the emergency call. In
this case, always summon assistance by other
means.
Roadside Assistance button X
To call Roadside Assistance: press Road-
side Assistance button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants. From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 268).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if: R
the indicator lamp for Roadside Assistance
call button R is flashing continuously. R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed message appears in the mul-
tifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding multimedia system
button for ending a phone call.
MB Info call button
X
To call MB Info: press MB Info call button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button C
flashes while the connection is being made.
The Connecting Call message appears inFeatures 265
Stowage and features Z

the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if: R
the indicator lamp in MB Info call button

You can use the route assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search & Send General notes To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps ®
can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter a destination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 127).
The transmitted destination address is loaded
into the vehicle's navigation system. A display message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password. Features 267
Stowage and features Z