2016 MERCEDES-BENZ CLS service

have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio. Change of address or change of own-
ership In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada If you plan to operate your vehicle in foreign
countries, please be aware that: R
service facilities or replacement parts may
not be readily available. R
unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter. R
the fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9Service and vehicle operation 27
Introduction Z

Operating safety
Important safety notes
G WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop. ! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road R
a heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."28
Operating safety
Introduction

The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153 ); go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/ content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about: R
vehicle's operating state R
incidents R
malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example: R
operating conditions of system components,
e.g. fluid levels R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position R
malfunctions and defects in important system
components, e.g. lights, brakes R
vehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems R
ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to: R
assist in recognizing and rectifying malfunc-
tions and defects R
analyze vehicle functions, e.g. after an acci-
dent R
optimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example: R
repair services R
service processes R
warranties R
quality assurance30
Data stored in the vehicle
Introduction

COLLISION PREVENTION ASSIST
PLUS
General information
i Observe the "Important safety notes" sec-
tion ( Y
page 64).
COLLISION PREVENTION ASSIST PLUS consists
of a distance warning function with an autono-
mous braking function and adaptive Brake
Assist.
COLLISION PREVENTION ASSIST PLUS can help
you to minimize the risk of a front-end collision
with a vehicle ahead or reduce the effects of
such a collision.
If COLLISION PREVENTION ASSIST PLUS
detects that there is a risk of a collision, you will
be warned visually and acoustically. If you do not
react to the visual and audible collision warning,
autonomous braking can be initiated in critical
situations. If you apply the brake yourself in a
critical situation, the COLLISION PREVENTION
ASSIST PLUS adaptive Brake Assist assists you.
Important safety notes In particular, the detection of obstacles can be
impaired if: R
there is dirt on the sensors or anything else
covering the sensors R
there is snow or heavy rain R
there is interference by other radar sources R
there are strong radar reflections, for exam-
ple in parking garages R
a narrow vehicle is traveling in front, e.g. a
motorbike R
a vehicle is traveling in front on a different line R
new vehicles or after a service on the COLLI-
SION PREVENTION ASSIST PLUS system
Observe the notes in the section on breaking-
in ( Y
page 126).
Following damage to the front end of the vehicle,
have the configuration and operation of the
radar sensor checked at a qualified specialist
workshop. This also applies to collisions at slow
speeds where there is no visible damage to the
front of the vehicle. Activating/deactivating The COLLISION PREVENTION ASSIST PLUS is
automatically active after switching on the igni-
tion.
You can activate or deactivate COLLISION PRE-
VENTION ASSIST PLUS in the on-board com-
puter ( Y
page 204). When deactivated, the dis-
tance warning function and the autonomous
braking function are also deactivated.
If COLLISION PREVENTION ASSIST PLUS is
deactivated, the

X
To activate with the SmartKey: remove the
SmartKey from the ignition lock. X
To activate with KEYLESS-GO: switch the
ignition off and open the driver's door. X
To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
i The immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp C flashes. The alarm system
is armed after approximately 15 seconds. X
To deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.
or X
Insert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open: R
a door R
the vehicle with the mechanical key R
the trunk lid R
the hood X
To switch the alarm off with the Smart-
Key: press the 6 or 7 button on the
SmartKey.
The alarm is switched off.
or X
Remove the Start/Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock.
The alarm is switched off. X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is switched off.
or X
Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is switched off.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
i If the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text
message or data connection.
The emergency call system sends the mes-
sage or data provi ded that: R
you have subscribed to the mbrace service. R
the mbrace service has been activated
properly. R
the necessary mobile phone network is
available.Protection against theft 75
Safety Z

To ensure that the vehicle is secured against
rolling away unintentionally: R
the parking brake must be applied. R
the transmission must be in position P and the
Smartkey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the parking brake firmly. X
All vehicles (except Mercedes-AMG vehi-
cles): shift the transmission to position P .
X
Mercedes-AMG vehicles: when the vehicle
is stationary, press button C .X
With the Smartkey: turn the Smartkey to
position 0 in the ignition lock and remove it.
The immobilizer is activated. X
With KEYLESS-GO: press the KEYLESS-GO
Start/Stop button ( Y
page 127).
The engine stops and all the indicator lamps in
the instrument cluster go out. When the driver's door is closed, this corre-
sponds to Smartkey position 1 . When the
driver's door is open, this corresponds to
Smartkey position 0 : "Smartkey removed".
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
With the Smartkey: if you then open the driv-
er's door or the front-passenger door or remove
the Smartkey from the ignition, the automatic
transmission shifts to P automatically.
With KEYLESS-GO: if you then open the driver's
or front-passenger door, the automatic trans-
mission shifts to P .
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock. X
Insert the Smartkey into the ignition lock. X
All vehicles: switch the ignition on. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the parking brake. X
Switch off the ignition and leave the Smartkey
in the ignition lock.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for about three seconds. This func-
tion operates independently of the ECO start/
stop automatic engine switch-off function.
Parking brake
G WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. Parking 147
Driving and parking Z

Drive sensibly – save fuelObserv e th e followin g tips to sav e fuel:X
The tires should always be inflate d to th e rec -
ommended tire pressure. X
Remov e unnecessary loads.X
Remov e roof racks when they are no t needed.X
War m up th e engin e at low engin e speeds .X
Avoid frequent acceleration or braking .X
Hav e all maintenance wor k carrie d out as
indicated by th e servic e intervals in th e Main -
tenance Booklet or by th e servic e interval dis -
play.
Fue l consumption also increase s when drivin g in
cold weather , in stop-start traffic and in hill y ter-
rain .
Drinking an d drivin g
G WARNING
Drinking and drivin g and/o r taking drugs and
drivin g are ver y dangerous combinations.
Even a small amount of alcoho l or drugs can
affec t your reflexes, perception s and judg-
ment.
The possibilit y of a serious or eve n fatal acci-
den t is greatly increase d when you drink or
take drugs and drive.
Do no t drink or take drugs and drive or allow
anyon e to drive who has bee n drinkin g or tak-
in g drugs.
Emission contro l
G WARNING
Combustion engines emi t poisonous exhaus t
gases suc h as carbon monoxide. Inhaling
these exhaus t gases lead s to poisoning. There
is a ris k of fatal injury. Therefor e never leav e
th e engin e running in enclose d spaces with-
out sufficien t ventilation .
Certain engin e systems are designed to keep
th e level of poisonous component s in exhaus t
fumes within lega l limits.
These systems only wor k at peak efficiency if
they are serviced exactly in accordance wit h th e
manufacturer's specifications. Always hav e
wor k on th e engin e carrie d out at a qualified specialis t workshop . Mercedes-Ben z recom -
mends that you use an authorized Mercedes -
Benz Cente r fo r this purpose. In particular, wor k
relevant to safet y or on safety-related systems
mus t be carrie d out at a qualified specialis t
workshop .
The engin e setting s mus t no t be changed under
any circumstances. Furthermore, all specific
servic e wor k mus t be carrie d out at regular
intervals and in accordance wit h th e Mercedes -
Benz servic e requirements . Details can be found
in th e Maintenance Booklet .
ECO display
The EC O display provides feedback on how eco-
nomical your drivin g characteristics are . The
EC O display assist s you in achievin g th e most
economical drivin g style fo r th e selecte d set -
ting s and prevailin g conditions. Your drivin g
style can significantly influenc e th e vehicle' s
consumption .
The EC O display consist s of three bars:R
Acceleration R
Constant R
Coasting
The percent valu e is th e averag e valu e of th e
three bars. The three bar s and th e mea n valu e
begin at th e valu e of 50%. A higher percentage
indicates a more economical drivin g style.
The EC O display doe s no t indicat e th e actual fue l
consumption . A fixed percentage count in th e
EC O display doe s no t indicat e a fixed consump -
tion .
Apart from drivin g style, consumption is
dependen t on man y factors suc h as, e.g. :R
load R
tire pressure R
cold start R
choic e of rout e R
electrical consumers switched on
These factors are no t included in th e EC O dis -
play. Driving tips 149
Driving and parking Z

if ATTENTION ASSIST still detects typical indi-
cators of fatigue or increasing lapses in concen-
tration.
Vehicles with COMAND: if a warning is output
in the multifunction display, a service station
search is performed in the multimedia system.
You can select a service station and navigation
to this service station will then begin. This func-
tion can be activated and deactivated in the
multimedia system.
Traffic Sign Assist
General notes Traffic Sign Assist displays the maximum speed
permitted to the driver in the instrument cluster.
The data stored in the navigation system and
general traffic regulations are used to determine
the current speed limit.
As Traffic Sign Assist is a map-based system,
traffic signs put up temporarily (e.g. near road-
works) are not detected.
If a traffic sign that is relevant to your vehicle is
passed, the display of the speed limits is upda-
ted.
Traffic signs with a restriction indicated by an
additional sign (e.g. in wet conditions) are also
shown.
The traffic signs are only displayed with the
restrictions if: R
the regulation must be observed with the
restriction, or R
Traffic Sign Assist is unable to determine
whether the restriction applies
If Traffic Sign Assist is unable to determine a
maximum permitted speed from any of the avail-
able sources, no speed limit is displayed in the
instrument cluster either.
Traffic Sign Assist is not available in all coun-
tries. In this case, symbol C is shown in the
assistance graphic display ( Y
page 203). Important safety notes Traffic Sign Assist is only an aid and is not always
able to correctly display speed limits. Traffic
signs always have priority over the Traffic Sign
Assist display.
The system may be either functionally impaired
or temporarily unavailable if the information in
the digital street map of the navigation system is
incorrect or out of date.
Instrument cluster display Displaying the assistance graphic X
Call up the assistance graphics display func-
tion using the on-board computer
( Y
page 203). X
Select the Traffic Sign Assist display.
Detected traffic signs are displayed in the
instrument cluster.
Speed limit with unknown restriction
C
Maximum permitted speed D
Maximum permitted speed for vehicles for
which the restriction in the additional sign is
relevant