2016 MERCEDES-BENZ C-Class SEDAN start stop button

not be switched off automatically when the vehi-
cle stops.
The ECO start/stop function is deactivated, if:
Ryou switch to drive programRACE
(S‑MODEL), S+orS(Ypage 154)
Ryou permanently activate manual gearshifting
(Ypage 161)
If you have permanently activated manual gear-
shifting and then press ECO button :, the ECO
start/stop function is activated.
AMG sports exhaust system
(Mercedes AMG vehicles)
You can choose between different AMG sports
exhaust system volumes using the position of
the exhaust flap.
Each time you start the engine with the Smart-
Key or the Start/Stop button, the quietest set-
ting is activated.
Setting the volume:
XPress button :.
If you select the loudest setting, indicator
lamp lights up ;.
You can also adjust the position of the exhaust
flap using the:
RDYNAMIC SELECT switch (Ypage 154)
Rmultimedia system
152Driving
Driving an d parking

Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 148). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 352).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 148).
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 333). Observe the warning notes
as you do so and add coolant if necessary.
Driving153
Driving and parking
Z

RESP®
Rthe suspension
Rthe position of the exhaust flap
Rthe steering
Rthe availability of the ECO start/stop function
Rthe driver assistance systems
Rthe availability of gliding mode
Further information for automatic drive program
characteristics (
Ypage 159).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this in the Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 148).
Selecting the drive program
XPush DYNAMIC SELECT switch :forward or
back until the desired drive program is selec-
ted.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system
display.
You can also change gear yourself using the
steering wheel paddle shifters. For further infor- mation on the manual drive program
(
Ypage 161).
Additional settings
:Position of the exhaust flap (Ypage 152)
;ECO start/stop function (Ypage 150)
=ESP®(Ypage 73)
?Suspension (Ypage 197)
APermanent activation of manual gearshifting
(Ypage 161)
When you press buttons :-A the corre-
sponding setting is selected. The DYNAMIC
SELECT switch setting is overwritten.
These settings will also be maintained if you
change with the DYNAMIC SELECT switch in
drive program RACE(S-MODEL), S+,Sor C.
If you switch to drive program I, all stored char-
acteristics will be accepted. This is also the case
if you have previously pressed one of buttons :
- A.
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
Automatic transmission155
Driving an d parking
Z

After switching off the engine, always switch
to parking positionP. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Observe the important safety notes for PLUG-IN
HYBRID vehicles (
Ypage 44).
DIRECT SELECT lever
Overview of transmission positions
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion P,R, Nor Dappears in the transmission
position display in the multifunction display
(
Ypage 157).
Engaging park position P
!If the engine speed is too high or the vehicle
is moving, do not shift the automatic trans-
mission directly from Dto R, from Rto Dor
directly to P. The automatic transmission
could otherwise be damaged.
XPush the DIRECT SELECT lever in the direction
of arrow P.
Engaging park position P automatically
Park position Pis automatically engaged if:
Ryou switch off the engine using the SmartKey
and remove the SmartKey
Ryou switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
Rthe driver's door is opened when the vehicle is
stationary or driving at very low speed and the
transmission is in position Dor R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position Pif the HOLD function or DISTRONIC
PLUS is activated. Observe the information on
the HOLD function (
Ypage 195) and on
DISTRONIC PLUS (Ypage 189).
Engaging reverse gear R
!Only shift the automatic transmission to R
when the vehicle is stationary.
XIf the transmission is in position Dor N: push
the DIRECT SELECT lever up past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up past the first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Ypage 150).
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
156Automatic transmission
Driving and parking

There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in positionDor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
XVehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Status symbol drive program
;Transmission position
=Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. For this pur-
pose, we recommend selecting transmission
position Dand drive program E(drive program C
in Mercedes-AMG vehicles) or S.
Automatic transmission157
Driving and parking
Z

Transmission positions
BPark position
This prevents the vehicle from rolling
away when stopped.
Only shift the transmission into posi-
tion Pwhen the vehicle is stationary
(
Ypage 156). The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
Park position Pis automatically
engaged if:
Ryou switch off the engine using the SmartKey and remove the Smart-
Key
Ryou switch off the engine using thekey or using the Start/Stop button
and open the driver's door or front-
passenger door
Rthe driver's door is opened when
the vehicle is stationary or driving
at very low speed and the trans-
mission is in position Dor R
If the vehicle electronics are malfunc-
tioning, the transmission may be
locked in position P. Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
CReverse gear
Only shift the transmission into posi-
tion Rwhen the vehicle is stationary.
ANeutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to
push it or tow it.
If ESP
®is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position Ror D, the
automatic transmission shifts to N
automatically.
!Rolling in neutral Ncan damage
the drive train.
7Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. This automatic gear shifting
behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch function
is active regardless of the currently selected
drive program. The double-clutch function
158Automatic transmission
Driving an d parking

reduces load change reactions and is conducive
to a sporty driving style. The sound generated by
the double-clutch function depends on the drive
program selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free
Rocking the vehicle free by shifting back and
forth between transmission positionsDand R
can help to free a vehicle that has become stuck
in mud or snow.
The vehicle's engine management restricts
switching between transmission positions D
and Rto speeds up to a maximum of 5 mph
(9 km/h).
To shift back and forth between transmission
positions Dand R, move the DIRECT SELECT
lever up and down past the point of resistance.
Gliding mode (Mercedes-AMG vehicles)
Gliding mode is characterized by the following:
Rthe combustion engine is disconnected from
the drive train.
Rthe engine speed corresponds to the idling
speed.
Rstatus icon Cgoes out and status icon :is
displayed in the multifunction display
(
Ypage 157).
In drive program C, you can deactivate and acti-
vate gliding mode using the ECO button
(
Ypage 151). Gliding mode can be activated under the follow-
ing conditions:
Rthe speed is within a suitable range.
Rthe course of the road is suitable, e.g. there
are no steep up or downhill gradients.
Ryou are no longer depressing the accelerator
pedal.
Gliding mode is deactivated under the following conditions:
Ryou depress the accelerator pedal.
Ryou depress the brake pedal.
Ryou use the DIRECT SELECT lever to switch
the transmission position (Ypage 156).
Ryou switch to drive program RACE
(S‑MODEL), S+orS(Ypage 154).
Ryou activate manual gearshifting
(Ypage 161).
Ryou leave the suitable speed range.
iIf you have selected the "Comfort" setting
for the drive (engine management) in drive
program I, you can also activate gliding mode.
You can find information about this in the Dig-
ital Operator's Manual.
Drive programs
All vehicles (except Mercedes-AMG
vehicles)
Drive program I (Individual)
In drive program Ithe following properties of the
drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control:
Information about configuring drive program I
with the multimedia system can be found in the
Digital Operator's Manual.
iTo permanently select the gears in drive
program Iusing the steering wheel paddle
shifters, select the M(manual) setting for the
drive.
Automatic transmission159
Driving and parking
Z

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 233).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
164Refueling
Driving and parking