2016 MERCEDES-BENZ C-Class SEDAN Drive mode

1, 2, 3 ...
4ETS (Electronic Traction System)see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 198
12 V socket
see Socket (12 V)
360° camera
Cleaning .........................................3 39
Display in the multimedia system .. 212
Function/notes .............................2 10
A
ABS (Anti-lock Braking System)
Display message ............................ 256
Function/notes ................................ 68
Important safety notes .................... 68
Warning lamp ................................. 289
Accident
Automatic measures after an acci-
dent ................................................. 61
Activating media mode
General notes ................................ 306
Activating/deactivating cooling
with air dehumidification ................. 133
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 276
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 275
Function/information .................... 222
Active Parking Assist
Canceling ....................................... 206
Detecting parking spaces .............. 203
Display message ............................ 276
Exiting a parking space .................. 205
Function/notes ............................. 202
Important safety notes .................. 202
Parking .......................................... 204
ADAPTIVE BRAKE ................................. 76
Adaptive Brake Assist
Function/notes ................................ 72 Adaptive Damping System
Function/notes ............................. 197
Adaptive Damping System (ADS) ..... 197
Adaptive Highbeam Assist
Display message ............................ 268
Function/notes ............................. 120
Switching on/off ........................... 121
Additional speedometer ................... 251
Additives (engine oil) ........................ 392
Address book
see also Digital Operator's Man-
ual .................................................. 298
Adjusting the volume
Multimedia system ........................ 299
Air bags
Deployment ..................................... 58
Display message ............................ 265
Front air bag (driver, front
passenger) ....................................... 52
Important safety notes .................... 51
Introduction ..................................... 51
Knee bag .......................................... 53
Occupant Classification System
(OCS) ............................................... 54
PASSENGER AIR BAG indi
cator
lamps ............................................... 47
Side impact air bag .......................... 53
Window curtain air bag .................... 54
Air vents
Important safety notes .................. 143
Rear ............................................... 144
Setting ........................................... 143
Setting the center air vents ........... 144
Setting the side air vents ............... 144
Air-conditioning system
see Climate control
AIRMATIC
Display message ............................ 274
Function/notes ............................. 196
AIRPANEL
Cleaning instructions ..................... 339
Alarm
ATA (Anti-Theft Alarm system) ......... 79
Switching off (ATA) .......................... 79
Switching the function on/off
(ATA) ................................................ 79
Alarm system
see ATA (Anti-Theft Alarm system)
Index3

AMGAdaptive sport suspension sys-
tem ................................................ 197
Performance Seat .......................... 108
AMG menu (on-board computer) .....2 52
AMG sports exhaust system ............ 152
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrest
Stowage compartment .................. 309
Ashtray ............................................... 318
Assistance display (on-board com-
puter) ..................................................2 46
Assistance menu (on-board com-
puter) ..................................................2 47
ASSYST PLUS
Displaying a service message ........3 34
Driving abroad ............................... 335
Hiding a service message .............. 334
Resetting the service interval dis-
play ................................................ 334
Service message ............................ 333
Special service requirements ......... 334
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 79
Function ...........................................7 9
Switching off the alarm .................... 79
ATTENTION ASSIST
Activating/deactivating ................. 248
Display message ............................ 274
Function/notes ............................. 214
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 267
see Lights
Automatic car wash (care) ............... 335
Automatic engine start (ECO start/
stop function) .................................... 151
Automatic engine switch-off (ECO
start/stop function) .......................... 150
Automatic headlamp mode .............. 118Automatic transmission
Accelerato
r pedal position ............. 158
Changing gear ............................... 158
DIRECT SELECT lever ..................... 156
Display message ............................ 282
Double-clutch function .................. 158
Drive program ................................ 159
Drive program display .................... 157
Driving tips .................................... 158
DYNAMIC SELECT switch .............. 154
Emergency running mode .............. 164
Engaging drive position .................. 157
Engaging neutral ............................ 156
Engaging park position automati-
cally ............................................... 156
Engaging reverse gear ................... 156
Engaging the park position ............ 156
Gliding mode ................................. 159
Kickdown ....................................... 159
Manual shifting .............................. 161
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 252
Overview ........................................ 155
Problem (malfunction) ................... 164
Pulling away ................................... 149
Rocking the vehicle free ................ 159
Starting the engine ........................ 148
Steering wheel paddle shifters ...... 161
Transmission position display
(DIRECT SELECT lever) ................... 157
Transmission positions .................. 158
Automatic transmission emer-
gency mode ....................................... 164
B
Back button ....................................... 299
Backup lamp
Changing bulbs .............................. 124
Bag hook ............................................ 313
BAS (Brake Assist System) ................. 68
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 69
Important safety notes .................... 69
Battery (high-voltage)
see High-voltage battery
4Index

Lane Tracking package.....................216
Lap time (RACETIMER) ......................253
LATCH-type (ISOFIX) child seat
anchors ................................................ 64
License plate lamp (display mes-
sage) ................................................... 267
Light function, active
Display message ............................ 267
Light sensor (display message) ....... 267
Lights
Adaptive Highbeam Assist ............. 120
Automatic headlamp mode ............ 118
Cornering light function ................. 120
Fogged up headlamps .................... 121
General notes ................................ 118
Hazard warning lamps ................... 120
High beam flasher .......................... 119
High-beam headlamps ................... 119
Light switch ................................... 118
Low-beam headlamps .................... 119
Parking lamps ................................ 119
Rear fog lamp ................................ 119
Setting exterior lighting ................. 118
Standing lamps .............................. 119
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 250
Turn signals ................................... 119
see Interior lighting
Loading guidelines ............................ 308
Locking
see Central locking
Locking (doors)
Automatic ........................................ 89
Emergency locking ........................... 89
From inside (central locking but-
ton) ..................................................8 8
Locking centrally
see Central locking
Low-beam headlamps
Changing bulbs .............................. 123
Display message ............................ 267
Switching on/off .......................... .119
Lumbar support
Adjusting the 4-way lumbar sup-
port ....... ......................................... 108M
M+S tires
............................................ 362
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) ..................................................3 37
Maximum charge current
Setting (charging cable) ................. 172
Setting (on-board computer) .......... 248
mbrace
Call priority ....................................3 23
Display message ............................ 261
Downloading destinations
(COMAND) ..................................... 323
Downloading routes ....................... 326
Emergency call .............................. 320
General notes ................................ 320
Geo fencing ................................... 326
Locating a stolen vehicle ...............3 25
MB info call button ........................ 322
Remote fault diagnosis .................. 325
Remote vehicle locking .................. 324
Roadside Assistance button .......... 321
Search & Send ............................... 323
Self-test ......................................... 320
Speed alert ....................................3 26
System .......................................... 320
Triggering the vehicle alarm ........... 326
Vehicle remote unlocking .............. 324
Mechanical key
Function/notes ................................ 83
General notes .................................. 83
Inserting .......................................... 83
Locking vehicle ................................ 89
Removing ......................................... 83
Unlocking the driver's door .............. 89
Memory card (audio) ......................... 244
Memory function
Seats, steering wheel, exterior
mirrors ...........................................1 16
Mercedes-Benz Intelligent Drive
360°camera .................................. 210
Active Blind Spot Assist ................. 219
Active Lane Keeping Assist ............ 222
Active Parking Assist ..................... 202
ATTENTION ASSIST ........................ 214
Blind Spot Assist ............................ 216
Index13

Parking lampsSwitching on/off ........................... 119
PARKTRONIC
Deactivating/activating ................. 201
Driving system ...............................1 99
Function/notes .............................1 99
Important safety notes .................. 199
Problem (malfunction) ................... 202
Range of the sensors ..................... 199
Warning display ............................. 200
PASSENGER AIR BAG
Display message ............................ 265
Indicator lamps ................................ 47
Problems (malfunction) .................. 265
Perfume atomizer
Operating ....................................... 138
Problem (malfunction) ................... 140
Setting the perfume intensity
(multimedia system) ...................... 303
Vial ................................................ 138
Pets in the vehicle ............................... 67
Phone book
see also Digital Operator's Man-
ual .................................................. 298
Plastic trim (cleaning instruc-
tions) .................................................. 340
PLUG-IN HYBRID operating
Electrical energy generated ........... 228
PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) ....................... 232
Automatic engine switch-off (ECO
start/stop function) ....................... 231
Charge level of the high-voltage
battery ........................................... 227
Displaying the total range and
electric range ................................. 228
Driving tips .................................... 230
DYNAMIC SELECT switch .............. 229
ECO start/stop function ................ 231
Electric motor (power display) ....... 225
Electrical energy generated
(Audio 20) ...................................... 228
Electrical energy generated
(COMAND) ..................................... 228
Energy flow display ........................ 227
Fuel consumption .......................... 228
Fuel consumption (Audio 20) ......... 228 Fuel consumption (COMAND) ........ 228
General notes ................................ 224
Haptic accelerator pedal ................ 230
High-voltage battery (condition of
cha
rge) .......................................... 227
HY

BRID menu ................................ 248
Important safety notes .................. 225
Instrument cluster (power dis-
play) ............................................... 225
Noiseless start ............................... 228
Operating (on-board computer) ..... 227
Operating mode ............................. 226
Overrun mode ................................ 232
Parking .......................................... 232
Power display (electric motor) ....... 225
Problems with SRS (supplemental
restraint system) ............................ 234
Problems with the combustion
engine ............................................ 233
Problems with the hybrid drive
system ........................................... 234
Problems with the Recuperative
Brake System ................................ 233
Pulling away ................................... 228
READY display ............................... 228
Recuperative Brake System ........... 225
Resetting the values (Audio 20) ..... 228
Resetting the values (COMAND) .... 228
Route-based operating strategy ..... 232
Shifting manually ........................... 229
Starting .......................................... 228
When the vehicle is stationary ....... 230
Power washers .................................. 336
Power windows
see Side windows
Pre-entry climate control (via
SmartKey)
Problems (malfunctions) ................ 142
Pre-entry climate control at depar-
ture time
General notes ................................ 142
Pre-entry climate control at time of
departure
Setting departure time ................... 143
Pre-entry climate control via key
General notes ................................ 141
16Index

During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunctionresults in a condition that is likely to cause
death or serious bodily injury if the vehicle isdriven, that defect or malfunction has been
subject to repair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Breakdown assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis- tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada) For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-010 0.This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
Service and vehicle operation29
Introduction
Z

Center console, lower section (Mercedes-AMG vehicles)
FunctionPage
:Ashtray318
Cigarette lighter319
Socket319
Cup holder316
;Adjusts or mutes the volume
(see the separate operating
instructions)
=Adjusts the volume of the
AMG sports exhaust system152
?èECO start/stop func-
tion150
ATouchpad (see the separate
operating instructions)
BStowage compartment308
CActivates/deactivates ESP®74
Activates/deactivates
SPORT handling mode74
FunctionPage
DAMG adaptive sport suspen-
sion system (suspension set-
ting)
197
EManual gearshifting (perma-
nent setting)161
FDYNAMIC SELECT switch
(selects the drive program)154
GBack button (see the sepa-
rate operating instructions)
HMultimedia system control-
ler (see the separate operat-
ing instructions)
Ig Switches to the favor-
ites button (see the separate
operating instructions)
Center console41
At a glance

XIf possible, move the vehicle out of the
danger zone:shift the transmission into posi-
tion N.
XRelease the electric parking brake.
XRoll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. There is therefore a risk of being locked out
if the vehicle is being pushed or tested on a
dynamometer.
XSwitch the ignition off.
XShift the transmission to position P.
Depress the electric parking brake
(
Ypage 178).
Secure the vehicle against rolling away
(
Ypage 380).
XTo use the high-voltage switch-off device:
open the hood.
XPress release clip :in the direction of the
arrow and pull it out.
XPull the high voltage switch-off device ;
apart until it engages in the stop position.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it
checked at a qualified specialist workshop
before reactivation.
High-voltage battery
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
GWARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery (
Ypage 168).
Engine compartment
Before opening the hood:
XApply the electric parking brake.
XShift the transmission to position P.
XSwitch the ignition off.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑GO
XRemove the Start/Stop button from the igni-
tion lock.
XObserve the warning notes on the risk of elec-
tric shock (Ypage 44).
XObserve the warning notices about the hood
(Ypage 330).
RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Brake System supports you
when braking with an electronically-controlled
brake boost mode and enables the recovery of
kinetic energy (recuperation).
Further information about the Recuperative
Brake System (
Ypage 225).
Hybrid vehicles45
Safety
Z

ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle stops
moving. The engine starts automatically when
the driver wants to pull away again. ESP
®
remains in its previously selected status.Exam-
ple: if ESP®was deactivated before the engine
was switched off, ESP®remains deactivated
when the engine is switched on again.
Deactivating/activating ESP®(except
Mercedes ‑AMG vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 68).
You can select between the following statuses
of ESP:
RESP®is activated.
RESP®is deactivated.
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
It may be best to deactivate ESP
®in the follow-
ing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
iActivate ESP®as soon as the situations
described above no longer apply. ESP®will
otherwise not be able to stabilize the vehicle if
the vehicle starts to skid or a wheel starts to
spin.
!Avoid spinning the driven wheels for an
extended period with ESP®deactivated. You
could otherwise damage the drivetrain.
Deactivating/activating ESP®
You can deactivate or activate ESP®via the on-
board computer (Ypage 247).
ESP®deactivated:
The å ESP®OFF warning lamp in the instru-
ment cluster lights up. ESP
®activated:
The å ESP®OFF warning lamp in the instru-
ment cluster goes out.
Characteristics when ESP®is deactivated
If ESP®is deactivated and one or more wheels
start to spin, the ÷ESP®warning lamp in the
instrument cluster flashes. In such situations,
ESP
®will not stabilize the vehicle.
If you deactivate ESP®:
RESP®no longer improves driving stability.
REngine torque is no longer limited and the
drive wheels are able to spin.
The spinning of the wheels results in a cutting
action for better traction on loose surfaces.
RTraction control is still activated.
RCOLLISION PREVENTION ASSIST is no longer
available; nor is it activated if you brake firmly
with assistance from ESP
®.
RPRE-SAFE®is no longer available, nor is it
activated if you brake firmly and ESP®inter-
venes.
RPRE-SAFE®Brake is no longer available, it is
also not activated if you brake firmly and ESP®
intervenes.
RESP®still provides support when you brake
firmly.
Deactivating/activating ESP®
(Mercedes ‑AMG vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 68).
You can select between the following states of
ESP
®:
RESP®is activated.
RSPORT handling mode is activated.
RESP®is deactivated.
GWARNING
When SPORT handling mode is activated,
there is a greater risk of skidding and acci-
dents.
Only activate SPORT handling mode in the sit-
uations described in the following.
74Driving safety systems
Safety