2016 MERCEDES-BENZ C-Class SEDAN Climate

Problems with the perfume atomizer
ProblemPossible causes/consequences andMSolutions
The vehicle interior is not
perfumed although the
perfume atomizer is acti-
vated.The perfume vial has not been pushed into the holder as far as it will
go.
XSlide the perfume vial into the holder as far as it will go.
The perfume vial is not filled sufficiently.
XPre-filled vials:dispose of the empty vial.
XUse a new pre-filled vial.
XRefillable vials: refill the vial with a maximum of 0.5 fl. oz. (15 ml)
of the same perfume.
The perfume atomizer is faulty.
XHave the perfume atomizer checked at a qualified specialist work-
shop.
Ionization
Ionization is used to purify the air in the vehicle
interior and attain an improved interior climate.
The ionization of the interior air is odorless and
cannot be perceived directly in the vehicle inte-
rior.
You can switch ionization on or off using the
multimedia system (
Ypage 303).
Ionization can only be operated when the auto-
matic climate control is switched on. The side air
vent on the driver's side must be open.
140Operating the climate control systems
Climate control

Pre-entry climate control via SmartKey
General notes
The "Pre-entry climate control via SmartKey" function is only available in PLUG-IN HYBRID vehicles.
Before getting in, the driver's seat area or the whole interior can be briefly warmed or ventilated in
advance with the air from the air vents being pre-cooled.
The high-voltage battery must be sufficiently charged before "Pre-entry climate control via Smart-
Key" can be activated.
When the vehicle is pre-cooled, the following functions are activated if required:
RClimate control system
RBlower
RSeat ventilation
When the vehicle is pre-heated, the following functions are activated if required:
RClimate control system
RBlower
RSeat heating
RSteering wheel heating
RExterior mirror heating
RRear window defroster
If you have switched on the perfume atomizer or ionization using the multimedia system, these will be activated together with pre-entry climate control.
Activate the perfume atomizer (
Ypage 303).
Activate ionization (
Ypage 303).
Activating or deactivating "Pre-entry climate control via SmartKey"
Before "Pre-entry climate control via SmartKey" can be activated, you must activate the function via
the multimedia system (Ypage 303).
XTo activate pre-entry climate control via SmartKey: unlock the vehicle with the SmartKey or
KEYLESS-GO.
The climate control functions are activated for up to 5 minutes for pre-heating and pre-cooling.
To deactivate "Pre-entry climate control via SmartKey": "Pre-entry climate control via Smart-
Key" switches off automatically when the engine is started.
The following functions remain active after the engine is started:
RSeat heating (heating)
RSeat ventilation (ventilation)
RPerfume atomizer
RIonization
An activated "Pre-entry climate control via SmartKey" function can be deactivated using the rocker
switch (
Ypage 143).
Operating the climate control systems141
Climate control
Z

Problems with "Pre-entry climate control via SmartKey"
ProblemPossible causes/consequences andMSolutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
XStart the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
Ra mains socket (Ypage 171)
Ra charging station (Ypage 174)
Ra wallbox (Ypage 173)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
XSwitch on the engine and let it run for more than ten seconds.
XTry again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if:
Rthe vehicle is not connected to an electric
power supply and
Rthe high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat ventilation
When the vehicle is heated, the following func-
tions are activated if required:
RClimate control system
RBlower
RSeat heating
RSteering wheel heating
RExterior mirror heating
RRear window defroster
If you have switched on the perfume atomizer or
the ionization using the multimedia system,
these will be activated together with the "Pre-
entry climate control at departure time".
142Operating the climate control systems
Climate control

Activate the perfume atomizer (Ypage 303).
Activate ionization (
Ypage 303).
Setting the departure time
You can set the departure time using the on-
board computer or via the online access to the
vehicle. The activation of the "Pre-entry climate
control at departure time" function can be linked
to this departure time. Your vehicle will then be
cooled or heated until the desired temperature
is reached in time for the set departure time.
"Pre-entry climate control at departure time" will
be activated a maximum of 55 minutes before
departure. If the departure is delayed, the vehi-
cle will be heated or cooled for another five
minutes.
XTo set the departure time: set the departure
time using the on-board computer
(
Ypage 249). Set the departure time via the
online access to the vehicle (Ypage 176).
XTo activate or deactivate "Pre-entry cli-
mate control at departure time": activate
or deactivate "Pre-entry climate control at
departure time" via the multimedia system
(
Ypage 303). Set the "Pre-entry climate con-
trol at departure time" via the online access to
the vehicle (
Ypage 176).
When activating the "Pre-entry climate control
at departure time" function: you can select
whether only the driver's area or also the front-
passenger area should be heated or cooled.
The "Pre-entry climate control at departure
time" function sw
itches off automatically when
the vehicle is started. The following functions
remain active:
RSeat heating
RSeat ventilation
RSteering wheel heating
RPerfume atomizer
RIonization
Switching off "Pre-entry climate control at
departure time": the activated "Pre-entry cli-
mate control at departure time" can be switched
off using the rocker switch (
Ypage 143).
Activating or deactivating "Immediate
pre-entry climate control" using the
rocker switch
You can activate "Immediate pre-entry climate
control" even if the vehicle interior is already at the desired temperature. This means, for exam-
ple, that the vehicle interior continues to be
cooled or heated if the journey is interrupted for
up to 50 minutes and the interior temperature is
kept constant.
XTo activate or deactivate "Immediate pre-
entry climate control": press rocker
switch :up or down.
The blue or red indicator lamp above the
rocker switch lights up or goes out.
The colors of the indicator lamps in rocker
switch :have the following meanings:
Rblue: cooling activated
Rred: heating activated
Ryellow: departure time is preselected
Air vents
Important safety notes
GWARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
Rkeep the air inlet between the windshield and
the hood free of blockages, such as ice, snow or leaves.
Rnever cover the air vents or air intake grilles in
the vehicle interior.
Air vents143
Climate control
Z

Setting the air vents
Example
:
Side window defroster vent
;Side air vent, left
=Control for left side air vent
XTo open or close:turn thumbwheel=to the
left or right as far as it will go.
XTo adjust the air direction: hold side air
vent ;by thumbwheel =and move it up or
down or to the left or right.
144Air vents
Climate control

vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 146).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 148).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position Pis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed.
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood.
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is only possible to shift the transmission from
position Pto the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but the parking lock remains engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 178).
Driving149
Driving and parking
Z

reduces load change reactions and is conducive
to a sporty driving style. The sound generated by
the double-clutch function depends on the drive
program selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free
Rocking the vehicle free by shifting back and
forth between transmission positionsDand R
can help to free a vehicle that has become stuck
in mud or snow.
The vehicle's engine management restricts
switching between transmission positions D
and Rto speeds up to a maximum of 5 mph
(9 km/h).
To shift back and forth between transmission
positions Dand R, move the DIRECT SELECT
lever up and down past the point of resistance.
Gliding mode (Mercedes-AMG vehicles)
Gliding mode is characterized by the following:
Rthe combustion engine is disconnected from
the drive train.
Rthe engine speed corresponds to the idling
speed.
Rstatus icon Cgoes out and status icon :is
displayed in the multifunction display
(
Ypage 157).
In drive program C, you can deactivate and acti-
vate gliding mode using the ECO button
(
Ypage 151). Gliding mode can be activated under the follow-
ing conditions:
Rthe speed is within a suitable range.
Rthe course of the road is suitable, e.g. there
are no steep up or downhill gradients.
Ryou are no longer depressing the accelerator
pedal.
Gliding mode is deactivated under the following conditions:
Ryou depress the accelerator pedal.
Ryou depress the brake pedal.
Ryou use the DIRECT SELECT lever to switch
the transmission position (Ypage 156).
Ryou switch to drive program RACE
(S‑MODEL), S+orS(Ypage 154).
Ryou activate manual gearshifting
(Ypage 161).
Ryou leave the suitable speed range.
iIf you have selected the "Comfort" setting
for the drive (engine management) in drive
program I, you can also activate gliding mode.
You can find information about this in the Dig-
ital Operator's Manual.
Drive programs
All vehicles (except Mercedes-AMG
vehicles)
Drive program I (Individual)
In drive program Ithe following properties of the
drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control:
Information about configuring drive program I
with the multimedia system can be found in the
Digital Operator's Manual.
iTo permanently select the gears in drive
program Iusing the steering wheel paddle
shifters, select the M(manual) setting for the
drive.
Automatic transmission159
Driving and parking
Z

The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the condition of charge of the high-
voltage battery in the multifunction display. Youcan find information in "PLUG-IN HYBRID oper-
ation", section "Menus and submenus" under
"Energy flow display" (
Ypage 227).
High and low outside temperatures
Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-
imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range
The maximum electrical range is generally
reduced by:
Rhigh and low outside temperatures
Roperating the climate control system
Rswitching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to:
Ra reduction in battery performance
Rlonger charge times
Notes on battery care
Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods:
Rcheck the condition of charge of the high-
voltage battery more often
Rconnect the vehicle to a power supply
This prevents self-discharge and damage to the high-voltage battery.
Terms of use
Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet.
Handling the charging cable and charg-
ing cable controls
Do not leave the charging cable controls
(Ypage 171) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following:
RNever lift or carry the controls by the charging
cable connector or the mains plug.
RTo transport the charging cable, the coiled
part can be:
-wrapped around the controls or
-secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector
Pay attention to the "Important safety notes"
(Ypage 168).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and charging cable connec-
tor will only heat up within the permissible lim-
iting values, provided that:
Rthe power supply and the charging cable are
not damaged
Rthe instructions for handling the charging
cable and controls on the charging cable are
observed
If the charging cable or plug get too hot, have the
mains power supply checked.
Protection device against overvoltage
!Overvoltage in the mains supply may dam-
age the vehicle. For this reason, the vehicle is
equipped with a protection device against
overvoltage in the mains supply. This device
may be triggered during severe thunder-
storms, for example, and may lead to the buil-
ding's fuse being tripped and an interruption
in the power supply. These functions protect
the vehicle. After the building fuse is switched
170Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking