Online access to the vehicle
General information
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
iOperation of integrated information sys-
tems and communications equipment in
the vehicle: you must observe the legal
requirements for the country in which you are currently driving.
You can call up remote query and remote con-
figuration functions for your vehicle using online
access to the vehicle. This is possible from an
Internet-enabled computer, as well as many
modern smartphones.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) to
obtain the relevant Internet address.
Online access to the vehicle is restricted to the
contractual periods of mbrace. Activated
access to the mbrace emergency call system is
required for use.
In order to be able to use online access to the
vehicle, you must agree to the local terms of
use.
Further information on supported devices, avail-
able languages and contractual periods can be
obtained from any authorized Mercedes-Benz
Center.
In order to be able to call up online access to the vehicle, the vehicle must be connected to the
Internet (
Ypage 176).
Notes on data protection
Remember that online access to the vehicle
offers access to your data.
iPrevent unauthorized persons from
accessing this data. Every person who has access to the informa-
tion stated can use the functions of the online
access to the vehicle.
iInformation when selling a vehicle or
buying a used vehicle:
RIf you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the online access to the vehicle.
RIf you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the online access to the vehicle.
Calling up functions
The online access to the vehicle allows you
access to your vehicle's information and func-
tions using remote query and remote configu-
ration.
The following functions can be accessed:
Rrequest the current condition of charge of the
high-voltage battery
Rprogram the departure time (Ypage 249)
Rset or activate the "Pre-entry climate control
at departure time" function (see the Digital
Operator's Manual)
Information on additional functions and operat- ing instructions can be found within the online
access to the vehicle.
Connecting the vehicle to the Internet
iThis function is not available in all countries
and requires activated access to the mbrace
emergency call system.
You can use the online access to the vehicle if
the vehicle has a connection to the Internet via a mobile phone network. The necessary data is
transmitted by radio. The vehicle automatically
recognizes whether a connection to the Internet
is possible or not. No presets are necessary.
iRestrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas
with poor mobile network coverage.
176Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking
Activating when driving with the electric motor:
XPull the left or right steering wheel paddle
shifter (Ypage 161).
The combustion engine is switched on. Man-
ual gearshifting is activated temporarily. The
selected gear and Mappear in the multifunc-
tion display.
Activating when driving with the combustion
engine:
XPull the left or right steering wheel paddle
shifter (Ypage 161).
Manual gearshifting is activated temporarily.
The selected gear and Mappear in the multi-
function display.
The ECO start/stop function is not available
when manually changing gear.
For further information on the manual drive pro-
gram (
Ypage 161).
Haptic accelerator pedal
General notes
The haptic accelerator pedal helps you to
reduce the fuel consumption and emissions of
your vehicle.
There are two different functions available for
this purpose:
Ran additional point of resistance in E-MODE
operating mode (Ypage 226)
Ra double pulse in drive program E
(Ypage 229)
Additional point of resistance in the hap-
tic accelerator pedal
The maximum available electric performance is
indicated by a tangible point of resistance in the
haptic accelerator pedal.
The additional point of resistance is available in
E-MODE operating mode (
Ypage 226).
If you depress the haptic accelerator pedal
beyond the pressure point, the combustion
engine is switched on.
Double pulses in the haptic accelerator
pedal
A tangible double pulse in the haptic accelerator
pedal gives you a recommendation to release
the accelerator pedal. By this means, in
HYBRID ,E-MODE orE-SAVE operating mode
the combustion engine can be switched off and disconnected from the power train (overrun
mode).
The double pulse is available in drive program
E
(
Ypage 229).
After the accelerator pedal has been released,
the coasting cha racteristi
cs of the vehicle are
adapted to the traffic conditions.
To avoid getting too close to the vehicle in front, you must apply the brakes manually when nec-
essary.
Driving tips
General driving tips
Drive carefully and maintain a safe distance
from the vehicle in front. Avoid frequent and
sudden acceleration as well as abrupt braking.
During partial electric driving, pulling away and
acceleration, the electric motor supports the
internal combustion engine.
During overrun in transmission position Dand
braking, the electric motor will operate as a gen- erator.
Further information on the ECO start/stop func-
tion (
Ypage 231).
Additional driving tips (
Ypage 179).
Stationary vehicle
If the vehicle is stopped, the combustion engine
is, for the most part, switched off. Automatic
climate control continues to function. The elec-
tromechanically assisted steering gear allows
you to use the power steering without reduced
comfort.
Acceleration
Depending on the operating mode, pulling away
and driving under low load conditions are per-
formed:
Rentirely by electric propulsion
Rin combination with the internal combustion
engine
When accelerating at an increased or full load,
boost mode is utilized. The electric motor sup-
ports the internal combustion engine by provid-
ing additional torque when the accelerator is
depressed rapidly.
230PLUG‑IN HYBRID operation
Driving an d parking
Overrun mode or braking
There are three possible operating modes when
the hybrid vehicle is decelerating:
Renergy recovery takes place even when the
vehicle is decelerating purely in overrun mode
(
Ypage 225). The electric motor operates as
a generator and stores the recovered energy
in the high-voltage battery
Rwhen the brakes are applied lightly, the vehi-
cle is slowed down further by the electric
motor This increases the energy recovery tak-
ing place (
Ypage 225) The electric motor
operates as a generator and stores the recov- ered energy in the high-voltage battery.
Rwhen the brakes are applied with greater
force, the service brakes are also used to slow
the vehicle down. The two systems work
together
Urban driving
Energy is recuperated during frequent deceler-
ation and stopping in city traffic.
The vehicle can be driven by the electric motor
alone up to a speed of approximately 120 km/ h.
The vehicle is driven by the electric motor alone
only when all conditions for the automatic
engine switch-off are fulfilled.
Further information on the automatic engine
switch-off (
Ypage 231).
Driving on inter-urban roads
The following phases are possible when driving
on inter-urban roads:
Rrapid acceleration (boost mode)
Rconstant energy consumption
Renergy recuperation
Relectric operation mode
A great deal of recovered energy may be avail-
able, depending on the route profile. This
reduces consumption and emissions.
Highway driving
During highway driving, fuel consumption and
emissions are favorably influenced in particular
by reduced power losses.
If the driver removes his foot from the acceler-
ator pedal in drive program Eand a speed of
160 km/h is not exceeded, the combustion
engine is automatically switched off.
Further information on the automatic engine
switch-off (
Ypage 231).
ECO start/stop function
General notes
The ECO start/stop function switches the inter- nal combustion engine off automatically when
the vehicle stops moving and at high speeds
(
Ypage 232).
All vehicle systems remain active, e.g. the auto-
matic climate control.
The ECO start/stop function is only available in
drive programs Cand E. Electric-only operation
is only possible in drive programs Cand E. Addi-
tional information for drive programs
(
Ypage 229).
Automatic engine switch-off
The engine is switched off automatically, includ-
ing when:
Rthe driver removes his foot from the acceler-
ator in drive program Eand a speed of
160 km/h is not exceeded (
Ypage 232)
Rthe engine has reached its operating temper- ature
Rthe driver’s seat belt is fastened and the
driver’s door is closed
Rthe driver only slightly depresses the accel-
erator pedal in order to, for example, maintain
the current speed for a limited distance
Rthe hood is closed and engaged properly
Rthe high-voltage battery is charged suffi-
ciently
Rno malfunctions are present in the hybrid
drive system
The internal combustion engine will not be
switched off automatically, if:
Rthe self-diagnosis function of the engine con-
trol unit is still active
Rthere is a malfunction in the hybrid drive sys-
tem
Rthe climate control of the vehicle requires it
Rthe high-voltage battery is being charged
(Ypage 227)
Rautomatic emissions tests are running
PLUG‑IN HYBRID operation231
Driving and parking
Z
XUse: or9 to select the Hybridsub-
menu.
XPress ato confirm.
XPress :or9 to select the Max.Charge Currentfunction.
You will see the selected setting.
XPress the abutton to save the setting.
Before charging the high-voltage battery, check
the maximum permissible charge current for the
relevant power socket.
The maximum charge current values in the on-
board computer may deviate from the charging
cable values.
Further information on charging the high-volt-
age battery (PLUG-IN HYBRID vehicles)
(
Ypage 169).
Setting the departure time
Using the "Setting departure time" function you
can:
Rclimatize the vehicle interior before depar-
ture. Further information on pre-entry climate control (
Ypage 142).
Rcharge the high-voltage battery at minimum
cost before departure at an intelligent charg-
ing station.
The vehicle will calculate an optimal loading
plan. The charging process starts when the elec-
tricity is at the best price possible. As a result,
the high-voltage battery is charged with elec-
tricity at a favorable rate.
Please note that the high-voltage battery may
not be fully charged by the time of departure.
Depending on the condition of charge of the
high-voltage battery and the selected departure
time, the necessary charge time may not be suf-
ficient.
If you would like to charge the high-voltage bat-
tery for a short period of time, please use the
setting "set no departure time and charge imme-
diately".
The charging process will start immediately
when you charge the high-voltage battery at a
normal charging station and have already selec-
ted the departure time.
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XPress :or9 to select the Hybridsubmenu.
XPressato confirm.
XPress :or9 to select the DepartureTimefunction.
You will see the selected setting.
XPress the abutton to save the setting.
XTo set no departure time and charge
immediately: press the:or9 to
select No Pre-selection
.
XPressato confirm.
or
XTo set a departure time: press:or9
A
, Bor Cto select the desired preset.
XPress the abutton to confirm the selec-
tion.
XPress :or9 to set the hours.
XPress ato confirm.
XPress :or9 to set the minutes.
XPress ato confirm.
If the selector lever is shifted to position Pand
the charging cable connector is plugged in,
the multifunction display will show the com-
plete charging prediction after a few
moments.
Further information on charging the high-volt-
age battery (PLUG-IN HYBRID vehicles)
(
Ypage 169).
Head-up display submenu
Selecting other displays
:Vehicle speed display
;Vehicle speed and navigation instruction
display
=Vehicle speed display and Traffic Sign Assist
Using the Display Content
function, you can
choose from up to four display options depend-
Menus and submenus249
On-board computer and displays
Z
Hybrid drive system
Display messagesPossible causes/consequences andMSolutions
d
VehicleOperationalSwitchtheIgnitionOff Before Exiting
PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle:
XSecure the vehicle against rolling away (Ypage 177).
XSwitch off the ignition and remove the SmartKey.
If you do not leave the vehicle:
XSwitch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: The electrical consumers are supplied by
the 12 V battery. If the vehicle is left in a ready-to-drive state for an
extended period, it will switch off once the 12 V battery is almost
empty. It will then only be possible to start the vehicle using a second
battery (jump-starting).
Change the currentdrive programbeforechangingtheoperating mode.or
Exit manual drive
program M beforechangingtheoperat‐ing mode.
PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode in the automatic
drive program S(Sport), S+(Sport Plus) or in the manual drive pro-
gram M.
XActivate drive program C(Comfort) or E(Economy) (Ypage 229).
XSelect the preferred operating mode HYBRID,E-MODE,E-SAVE or
CHARGE (Ypage 226).
E-MODE CurrentlyUnavailable
PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODEoperating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRIDsetting.
XContinue driving using the internal combustion engine.
You can switch to the E-SAVEorCHARGE operating mode as
required (
Ypage 226).
If you select CHARGE, the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODEoperating mode
again.
272Display messages
On-board computer and displays
Adding favorites
Addingapredefined favorite
:Addsane wfavorite
;Renames aselected favorite
=Moves aselected favorite
?Deletes aselected favorite
XPress th eò button.
XSlide6thecontroller .
The men ubar is shown.
XSelec tReassign.
The categorie sare displayed.
XSelec t acategory.
The favorite sare displayed.
XSelec t afavorite .
XAdd a favorite at th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Adding you rown favorit e
XSelectVehicl eQClimate Contro l.
XPress and hold theò buttonuntil th e
favorite sare displayed.
XAd d a favorite at th edesired position .
If afavorite has already been added at this
position ,it will be overwritten.
Climate control settings
Gene ral notes
You can adjust th eclimat econtrol setting s
usin gth eclimat econtrol bar or th eclimat econ-
trol menu.
You can set th emos timportant climat econtrol
function ssuc has temperature, airflow and air
distribution usin gth eclimat econtrol bar. The
climat econtrol bar is visible in mos tdisplays. You can fin
dall available climat econtrol func-
tion sin th eclimat econtrol menu. You can use
th eclimat econtrol bar to switch to th eclimat e
control menu.
Overview
Example: COMAND
:
Adjusts temperature and air distribution on
th elef tand displays th ecurren tsetting
;Calls up th eclimat econtrol menu, displays
th ecurren tcoolin gand climat emod eset -
ting
=Adjusts temperature and air distribution on
th eright and displays th ecurren tsetting
There may be fewer setting sor none depending
on your vehicle's equipment.
Calling up the climate control menu
Multimedia system:
XSelectVehicl e.
The vehicl emen uis displayed.
XSlide 6thecontroller repeatedly until th e
climat econtrol bar is activated.
XTo select from climat econtrol bar ;:turn
and press th econtroller .
The men ufor selecting climat econtrol func-
tion sis activated.
XTo select th edesired climat econtrol function :
tur nand press th econtroller .
The selected climat econtrol function
appears.
Calling up the climate control bar
Multimedia system:
XSelectVehicl e.
The vehicl emen uis displayed.
XSlide 6thecontroller repeatedly until th e
climat econtrol bar is activated.
302Operating system
Multimedia system
Settings in the climate menu
Adjusting the climate mode settings
By setting the climate mode you determine the
type of airflow. The setting is active when the air-
conditioning system is set toÃ
(
Ypage 133).
XCall up the climate control menu
(Ypage 302).
XTo select Climate Mode: turn and press the
controller.
XTo change the setting: turn the controller.
Exiting a menu:
XPress the %button.
The current airflow setting is shown in the cli-
mate control bar: DIFFUSE
,MEDIUMor FOCUS.
Starting/stopping the perfume atomizer
The perfume atomizer makes it possible to scent
the air in individual compartments in the vehicle
interior. Further information (
Ypage 138).
XCall up the climate control menu
(Ypage 302).
XTo select AirFreshener: turn and press the
controller.
The setting element is active.
XTo start/stop the perfume atomizer: press
the controller.
XTo set the intensity: turn the controller when
the atomizer is switched on.
Exiting a menu:
XPress the %button.
Switching the ionization on/off
The ionization has a cleansing effect on the air in
the vehicle interior. Further information
(
Ypage 140).
XCall up the climate control menu
(Ypage 302).
XTo select Ionization: turn and press the
controller.
The setting element is active.
XTo switch the ionization on/off: press the
controller.
Exiting a menu:
XPress the %button.
Activating or deactivating pre-entry cli-
mate control via the SmartKey
This function is available for PLUG ‑IN HYBRID
vehicles.
PLUG-IN HYBRID: before getting in, the driver's
seat area can be briefly warmed or ventilated in
advance with the air from the air vents being pre-
cooled.
XCall up the climate control menu
(Ypage 302).
XTo select Pre-entry Climate Control
via Key: turn and press the controller.
XTo activate or deactivate: turn the control-
ler.
Exiting a menu:
XPress the %button.
Activating or deactivating pre-entry cli-
mate control at departure time
This function is available for PLUG ‑IN HYBRID
vehicles.
You can climatize the driver's seat and the vehi-
cle interior in time for the departure time set.
XCall up the climate control menu
(Ypage 302).
XTo select Pre-entry Climate Ctrl. at
DepartureTime:turn and press the control-
ler.
A rotary menu appears.
XTo select the desired setting: turn the con-
troller.
The menu symbol, text and image show the
selected setting.
XTo exit a menu:
Press the %button.
Settings in the bottom bar of the cli-
mate control menu
Switching cooling with air dehumidifica-
tion on/off
XCall up the climate control menu
(Ypage 302).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OA/C: turn and press the control-
ler.
XSwitch cooling with air dehumidification on
O or off ª.
Operating system303
Multimedia system
Z
iThe current status of the cooling function is
displayed in the climate control bar: A/C ON
– activated, A/C OFF – deactivated.
iDeactivating the cooling with air dehumidi-
fication function reduces fuel consumption.
Synchronizing the climate control set-
tings
Use OSync(synchronization) to select the cli-
mate control setting for all zones together Oor
separately ª.
XCall up the climate control menu
(Ypage 302).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OSync: turn and press the con-
troller.
XSwitch the synchronization function on Oor
off ª.
For further information on synchronizing climate
control settings, see (
Ypage 135).
Navigation mode
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the navigation system.
General notes
Among other things, correct functioning of the
navigation system depends on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages. Audio 20 is equipped with MARGIN
®MAP PILOT
(see the manufacturer's operating instructions).
The Garmin
®MAP PILOT operating instructions
are stored on the SD memory card as a PDF file.
The SD card box contains a quick guide.
The following descriptions apply to navigation
with COMAND. Further information can be
found in the Digital Operator's Manual.
Selecting a route type and route options
Multimedia system:
XSelect NaviQNavigation.
The map shows the vehicle's current position.
XSlide 6the controller.
XSelect OptionsQRoute Settings.
Notes for route types:
REco Route
RDynamic Traffic Route
Traffic reports on the route for the route guid-
ance are taken into account.
RCalculate Alternative Routes
Different routes are being calculated. Instead
of Startselect the Continuemenu item.
Notes for route options:
RUse Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
RUse Vignette Roads(not available in all
countries)
The route calculation includes roads which
require you to pay a time-based fee (vignette).
A vignette allows temporary use of the route
network, e. g. 10 days or 1 year.
RUse Carpool Lanes(only available in the
USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address
Multimedia system:
XSelect NaviQNavigation.
The map shows the vehicle's current position.
XSlide 6the controller.
XSelect DestinationQAddress Entry.
304Operating system
Multimedia system