2016 MERCEDES-BENZ C CLASS air condition

1, 2, 3 ... 4ETS (Electronic Traction System)
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 198
12 V socket
see Socket (12 V)
360° camera
Cleaning ........................................ .3 39
Display in the multimedia system .. 212
Function/notes ............................ .2 10
A ABS (Anti-lock Braking System)
Display message ............................ 256
Function/notes ................................ 68
Important safety notes .................... 68
Warning lamp ................................. 289
Accident
Automatic measures after an acci-
dent ................................................. 61
Activating media mode
General notes ................................ 306
Activating/deactivating cooling
with air dehumidification ................. 133
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 276
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 275
Function/information .................... 222
Active Parking Assist
Canceling ....................................... 206
Detecting parking spaces .............. 203
Display message ............................ 276
Exiting a parking space .................. 205
Function/notes ............................. 202
Important safety notes .................. 202
Parking .......................................... 204
ADAPTIVE BRAKE ................................. 76
Adaptive Brake Assist
Function/notes ................................ 72 Adaptive Damping System
Function/notes ............................. 197
Adaptive Damping System (ADS) ..... 197
Adaptive Highbeam Assist
Display message ............................ 268
Function/notes ............................. 120
Switching on/off ........................... 121
Additional speedometer ................... 251
Additives (engine oil) ........................ 392
Address book
see also Digital Operator's Man-
ual .................................................. 298
Adjusting the volume
Multimedia system ........................ 299
Air bags
Deployment ..................................... 58
Display message ............................ 265
Front air bag (driver, front
passenger) ....................................... 52
Important safety notes .................... 51
Introduction ..................................... 51
Knee bag .......................................... 53
Occupant Classification System
(OCS) ............................................... 54
PASSENGER AIR BAG indi cator
l amps ............................................... 47
Side impact air bag .......................... 53
Window curtain air bag .................... 54
Air vents
Important safety notes .................. 143
Rear ............................................... 144
Setting ........................................... 143
Setting the center air vents ........... 144
Setting the side air vents ............... 144
Air-conditioning system
see Climate control
AIRMATIC
Display message ............................ 274
Function/notes ............................. 196
AIRPANEL
Cleaning instructions ..................... 339
Alarm
ATA (Anti-Theft Alarm system) ......... 79
Switching off (ATA) .......................... 79
Switching the function on/off
(ATA) ................................................ 79
Alarm system
see ATA (Anti-Theft Alarm system) Index 3

DISTRONIC PLUS ........................... 186
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 192
General notes ................................ 185
Lane Keeping Assist ...................... 218
PARKTRONIC ................................. 199
PRE-SAFE ®
(anticipatory occu-
pant protection) ............................... 60
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 61
Rear view camera .......................... 206
Traffic Sign Assist .......................... 215
Message memory (on-board com-
puter) .................................................. 255
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 339
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth ®
inter-
face) .............................................. 305
Connecting another mobile
phone ............................................ 306
Frequencies ................................... 386
Installation .................................... .3 86
Menu (on-board computer) ............ 245
Transmission output (maximum) .... 386
Modifying the programming
(SmartKey) .......................................... .8 3
MOExtended tires .............................. 343
Mounting wheels
Lowering the vehicle ...................... 384
Mounting a new wheel ................... 383
Preparing the vehicle .................... .3 80
Raising the vehicle ......................... 381
Removing a wheel .......................... 383
Securing the vehicle against roll-
ing away ........................................ 380
MP3
Operation ....................................... 244
see also Digital Operator's Man-
ual ................................................. .2 98 Multifunc ti on display
Function/notes ............................ .2 37
Permanent display ......................... 251
Multifunction steering wheel
Operating the on-board computer .. 236
Overview .......................................... 38
Multimedia system
Switching on and off ..................... .2 99
Music files
see also Digital Operator's Man-
ual ................................................. .2 98
N Navigation
Menu (on-board computer) ............ 241
see also Digital Operator's Man-
ual ................................................. .2 98
Notes on breaking-in a new vehi-
cle ....................................................... 145
O Occupant Classification System
(OCS)
Conditions ....................................... 54
Faults ............................................... 58
Operation ......................................... 54
System self-test ............................... 56
Occupant safety
Air bags .......................................... .5 1
Automatic measures after an acci-
dent ................................................. 61
Children in the vehicle ..................... 62
Important safety notes .................... 46
Introduction to the restraint sys-
tem .................................................. 46
Occupant Classification System
(OCS) ............................................... 54
PASSENGER AIR BAG indicator
lamps ............................................... 47
Pets in the vehicle ........................... 67
PRE-SAFE ®
(anticipatory occu-
pant protection) ............................... 60
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 61
Restraint system warning lamp ........ 46
Seat belt .......................................... 4814
Index

Parking lamps
Switching on/off ........................... 119
PARKTRONIC
Deactivating/activating ................. 201
Driving system .............................. .1 99
Function/notes ............................ .1 99
Important safety notes .................. 199
Problem (malfunction) ................... 202
Range of the sensors ..................... 199
Warning display ............................. 200
PASSENGER AIR BAG
Display message ............................ 265
Indicator lamps ................................ 47
Problems (malfunction) .................. 265
Perfume atomizer
Operating ....................................... 138
Problem (malfunction) ................... 140
Setting the perfume intensity
(multimedia system) ...................... 303
Vial ................................................ 138
Pets in the vehicle ............................... 67
Phone book
see also Digital Operator's Man-
ual .................................................. 298
Plastic trim (cleaning instruc-
tions) .................................................. 340
PLUG-IN HYBRID operating
Electrical energy generated ........... 228
PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) ....................... 232
Automatic engine switch-off (ECO
start/stop function) ....................... 231
Charge level of the high-voltage
battery ........................................... 227
Displaying the total range and
electric range ................................. 228
Driving tips .................................... 230
DYNAMIC SELECT switch .............. 229
ECO start/stop function ................ 231
Electric motor (power display) ....... 225
Electrical energy generated
(Audio 20) ...................................... 228
Electrical energy generated
(COMAND) ..................................... 228
Energy flow display ........................ 227
Fuel consumption .......................... 228
Fuel consumption (Audio 20) ......... 228 Fuel consumption (COMAND) ........ 228
General notes ................................ 224
Haptic accelerator pedal ................ 230
High-voltage battery (condition of
cha rge) .......................................... 227
HY BR
ID menu ................................ 248
Important safety notes .................. 225
Instrument cluster (power dis-
play) ............................................... 225
Noiseless start ............................... 228
Operating (on-board computer) ..... 227
Operating mode ............................. 226
Overrun mode ................................ 232
Parking .......................................... 232
Power display (electric motor) ....... 225
Problems with SRS (supplemental
restraint system) ............................ 234
Problems with the combustion
engine ............................................ 233
Problems with the hybrid drive
system ........................................... 234
Problems with the Recuperative
Brake System ................................ 233
Pulling away ................................... 228
READY display ............................... 228
Recuperative Brake System ........... 225
Resetting the values (Audio 20) ..... 228
Resetting the values (COMAND) .... 228
Route-based operating strategy ..... 232
Shifting manually ........................... 229
Starting .......................................... 228
When the vehicle is stationary ....... 230
Power washers .................................. 336
Power windows
see Side windows
Pre-entry climate control (via
SmartKey)
Problems (malfunctions) ................ 142
Pre-entry climate control at depar-
ture time
General notes ................................ 142
Pre-entry climate control at time of
departure
Setting departure time ................... 143
Pre-entry climate control via key
General notes ................................ 14116
Index

Pre-entry climate control via
SmartKey
Activating/deactivating ................. 141
PRE-SAFE ®
(anticipatory occupant
protection)
Display message ........................... .2 62
Operation ......................................... 60
PRE-SAFE ®
Brake
Activating/deactivating ................. 247
Display message ............................ 262
Function/notes ................................ 77
Important safety notes .................... 77
Warning lamp ................................. 295
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 61
Protection against theft
ATA (Anti-Theft Alarm system) ......... 79
Immobilizer ...................................... 79
Protection of the environment
General notes .................................. 27
Pulling away
Automatic transmission ................. 149
General notes ................................ 149
Hill start assist ............................... 150
Q
QR code
Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 32
Qualified specialist workshop ........... 31
Quick access for audio and tele-
phone
Changing the station/music
track .............................................. 301
R
RACE START (Mercedes-AMG vehi-
cles) .................................................... 195
RACETIMER (on-board computer) .... 253
Radiator cover ................................... 331
Radio
Selecting a station ......................... 243
Radio mode
see also Digital Operator's Man-
ual ................................................. .2 98 Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rain closing feature (panorama
roof with power tilt/sliding panel) .. 101
RBS (Recuperative Brake System)
Warning lamp ................................. 288
Reading lamp ..................................... 121
Rear compartment
Setting the air vents ..................... .1 44
Setting the airflow ......................... 135
Setting the temperature ................ 134
Rear fog lamp
Display message ............................ 267
Switching on/off ........................... 119
Rear lamps
see Lights
Rear seat (folding the backrest for-
wards/back) ...................................... 311
Rear seats
Display message ............................ 284
Folding the backrest forwards/
back ............................................... 311
Rear view camera
Cleaning instructions ..................... 339
Display in the multimedia system .. 207
Function/notes ............................ .2 06
Switching on/off ........................... 207
Rear window blind ............................ 318
Rear window defroster
Problem (malfunction) ................... 137
Switching on/off ........................... 136
Rear-view mirror
Anti-glare (manual) ........................ 113
Dipping (automatic) ....................... 114
Recuperative Brake System
Driving safety systems ..................... 45
Important safety notes .................... 45
Reflective safety jacket .................... 342
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 393
Refueling
Fuel gauge ....................................... 36
Important safety notes ....... ........... 164
R ef
ueling process .......................... 165 Index 17

Storing settings (memory func-
tion) ............................................... 116
Switching seat heating on/off ....... 108
Switching seat ventilation on/
off .................................................. 109
Securing a load
see Securing cargo
Securing cargo .................................. 313
Selector lever
Cleaning ......................................... 340
see Automatic transmission
Sensors (cleaning instructions) ....... 339
Service menu (on-board com-
puter) .................................................. 246
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 392
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes .................. 388
Refrigerant (air-conditioning sys-
tem) ............................................... 393
Washer fluid ................................... 393
Setting the charge current (on-
board computer) ............................... 248
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 298
Setting the departure time (on-
board computer) ............................... 249
Setting the language
see also Digital Operator's Man-
ual .................................................. 298
Setting the time
see also Digital Operator's Man-
ual .................................................. 298
Settings
Factory (on-board computer) ......... 252
On-board computer ....................... 247
SETUP (on-board computer) ............. 253
Side impact air bag ............................. 53
Side marker lamp (display mes-
sage) ................................................... 267
Side windows
Cleaning ......................................... 338 Convenience closing feature ............ 96
Convenience opening feature .......... 96
Important safety information ........... 94
Opening/closing .............................. 95
Problem (malfunction) ..................... 98
Resetting ......................................... 97
Reversing feature ............................. 95
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 298
Ski and snowboard bag .................... 310
Sliding sunroof
Opening/ closi ng .............................. 99
R
esetting ....................................... 100
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 84
Changing the programming ............. 83
Checking the battery ....................... 84
Convenience closing feature ............ 96
Convenience opening feature .......... 96
Display message ............................ 285
Door central locking/unlocking ....... 81
Important safety notes .................... 81
KEYLESS-GO start function .............. 83
Loss ................................................. 86
Mechanical key ................................ 83
Overview .......................................... 81
Positions (ignition lock) ................. 146
Problem (malfunction) ..................... 86
Starting the engine ........................ 148
Smartphone
Starting the engine ........................ 149
SMS
see also Digital Operator's Man-
ual .................................................. 298
Snow chains ...................................... 363
Socket (12 V)
Center console .............................. 319
General notes ................................ 319
Rear compartment ......................... 319
Sound
Switching on/off ........................... 299
Special seat belt retractor .................. 62
Specialist workshop ............................ 31
Speed, controlling
see Cruise control Index 19

Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strate gically located parts delivery centers pro-
vi de quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 387).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle. Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty The implied warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.28
Service and vehicle operation
Introduction

During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction
results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Breakdown assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada) For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-010 0. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada If you plan to operate your vehicle in foreign
countries, please be aware that: R
service facilities or replacement parts may
not be readily available. R
unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter. R
the fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery DepartmentService and vehicle operation 29
Introduction Z

the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage
electrical system are marked with yellow warn-
ing stickers. The cables of the vehicle's high-
voltage electrical system are orange in color.
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave erratically.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
G WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
G WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components R
work on the hybrid drive systemOperating safety 31
Introduction Z