2016 MERCEDES-BENZ C CLASS oil change

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation ( Y
page 233).
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0 or 1 )
if: R
the electric parking brake is being tested
on a brake dynamometer R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.164
Refueling
Driving and parking

Cleaning the exhaust pipes
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
! Mercedes-AMG vehicles with black exhaust
pipes: the black-chrome tailpipe finishers
should not be polished with a chrome polish.
They will otherwise lose their black sheen. For
optimal care, the faceplates should be rubbed
with a lightly oiled cloth after every car wash.
Commercially available engine and care oils
are suitable for this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing. X
Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Interior care
Cleaning the display
! For cleaning, do not use any of the following: R
alcohol-based thinner or gasoline R
abrasive cleaning agents R
commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display. X
Before cleaning the display, make sure that it
is switched off and has cooled down. X
Clean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner. X
Dry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
G WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfaces: R
stickers R
films R
scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces. X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth. X
Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes340
Care
Maintenance and care

Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
( Y
page 380).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in
the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels accord-
ing to the intervals in the tire manufacturer's
warranty book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km). Earlier may be necessary, depend-
ing on the degree of tire wear. Do not change the
direction of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota-
ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system
( Y
page 367) or the tire pressure monitor
( Y
page 369).
Direction of rotation Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel. Mounting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground. X
Apply the electric parking brake manually. X
Bring the front wheels into the straight-ahead
position. X
Shift the transmission to position P .X
Make sure that the vehicle level is set to "Nor-
mal" on vehicles with AIRMATIC ( Y
page 196).X
Switch off the engine. X
Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock. X
Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The on-board electronics now have status 0 .
This is the same as the SmartKey having been
removed. X
Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock ( Y
page 146).X
Make sure that the engine cannot be started
via your smartphone ( Y
page 149).X
If included in the vehicle equipment, remove
the tire-change tool kit from the vehicle. X
Safeguard the vehicle against rolling away.
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it
can be found in the tire-change tool kit
( Y
page 343).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.380
Changing a wheel
Wheels and tires

Flexible Fuel vehicles can be refueled with the
following fuel types: R
premium-grade unleaded gasoline R
E85 fuel R
a mixture of E85 fuel and premium-grade
unleaded gasoline
i Flexible Fuel vehicles can be recognized by
the Ethanol up to E85 sticker on the inside of
the fuel filler flap.
Fuel consumption The energy content of E85 fuel is less than that
of the same amount of premium-grade gasoline.
The amount of fuel consumed when operating
the vehicle with E85 fuel is therefore higher than
with premium-grade gasoline.
Maintenance Inform your authorized Mercedes-Benz Center
that you are operating or have operated the
vehicle with E85 fuel.
Low outside temperatures If the outside temperature is below 32 ‡( 0 †),
the starting procedure can take noticeably lon-
ger when operating with E85 fuel.
E85 fuel is not suitable for use at outside tem-
peratures under -4 ‡ (-20 †).
Engine oil
General notes
! Never use engine oil or an oil filter of a spec-
ification other than is necessary to fulfill the
prescribed service intervals. Do not change
the engine oil or oil filter in order to achieve
longer replacement intervals than those pre-
scribed. You could otherwise cause engine damage or damage to the exhaust gas after-
treatment.
Follow the instructions in the service interval
display regarding the oil change. Otherwise,
you may damage the engine and the exhaust
gas aftertreatment.
When handling engine oil, observe the important
safety notes on service products ( Y
page 388).
The engine oils are matched to the performance
of Mercedes-Benz engines and service intervals.
You should therefore only use engine oils and oil
filters that are approved for vehicles with main-
tenance systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center.
Or visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle.
Missing values were not available at time of
going to print.
Model MB-Freigabe or
MB-Approval
Mercedes-Benz
C 450 AMG 4MATIC
All other models
229.5
Use only SAE 0W-40 or SAE 5W-40 engine oils
for Mercedes ‑ AMG vehicles.
i MB approval is indicated on the oil contain-
ers.
Filling capacities The following values refer to an oil change
including the oil filter.
Model Capacity
Mercedes ‑ AMG
vehicles 9.4 qt (9.0 l)
C 300
C 350 e 7.4 qt (7.0 l)
Al l ot her models
6.9 qt (6.5 l)Service products and filling capacities 391
Technical data Z