2016 MERCEDES-BENZ C CLASS Owners Manual

The PASSENGER AIR BAG OFF and PASSENGER
AIR BAG ON indicator lamps must light up simul-
taneously for approximately six seconds.
The indicator lamps display the status of the
front-passenger front air bag. R
PASSENGER AIR BAG ON lights up: the front-
passenger front air bag is enabled. If, in the
event of an accident, all deployment criteria
are met, the front-passenger front air bag is
deployed. R
PASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
If the status of the front-passenger front air bag
changes while the vehicle is in motion, an air bag
display message appears in the instrument clus-
ter ( Y
page 265). When the front-passenger
seat is occupied, always pay attention to the
PASSENGER AIR BAG ON and PASSENGER AIR
BAG OFF indicator lamps. Be aware of the status
of the front-passenger front air bag both before
and during the journey.
G WARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is
disabled. It will not be deployed in the event of
an accident and cannot perform its intended
protective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that: R
the classification of the person in the front-
passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat R
the front-passenger seat has been moved
back as far back as possible. R
the person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct. G WARNING
If you secure a child in a rearward-facing child
restraint system on the front-passenger seat
and the PASSENGER AIR BAG ON indicator
lamp is lit up, the front-passenger front air bag
may deploy in an accident. The child could be
struck by the air bag. This poses an increased
risk of injury or even fatal injury.
Make sure that the front-passenger front air
bag has been disabled. The PASSENGER AIR
BAG OFF indicator lamp must be lit.
If the PASSENGER AIR BAG OFF indicator lamp
remains off and/or the PASSENGER AIR BAG
ON indicator lamp lights up, do not install a rear-
ward-facing child restraint system on the front-
passenger seat. You can find more information
on OCS under "Problems with the Occupant
Classification System" ( Y
page 58).
G WARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too
close to the dashboard, in the event of an
accident, the child could: R
come into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example R
be struck by the air bag if the PASSENGER
AIR BAG ON is lit up
This poses an increased risk of injury or even
fatal injury.
Always move the front-passenger seat as far
back as possible and fully retract the seat
cushion length. Always make sure that the
shoulder belt strap is correctly routed from
the vehicle belt sash guide to the shoulder
belt guide on the child restraint system. The
shoulder belt strap must be routed forwards
and downwards from the vehicle belt sash
guide. If necessary, adjust the vehicle belt
sash guide and the front-passenger seat
accordingly. Always observe the child
restraint system manufacturer's installation
instructions.Occupant safety 55
Safety Z

If OCS determines that: R
the front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front air bag is deactivated. R
the front-passenger seat is occupied by a
child of up to twelve months old, in a standard
child restraint system, the PASSENGER AIR
BAG OFF indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front air bag is
deactivated.
But even in the case of a twelve-month-old
child, in a standard child restraint system, the
PASSENGER AIR BAG ON can light up perma-
nently after the system self-test. This indi-
cates that the front-passenger front air bag is
activated. The result of the classification is
dependent on, among other factors, the child
restraint system and the child's stature. It is
recommended that you install the child
restraint system on a suitable rear seat. R
The front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), either the PASSENGER AIR BAG
ON or PASSENGER AIR BAG OFF indicator
lamp lights up and remains lit after the system
self-test depending on the result of the clas-
sification. -
If the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger
seat as far back as possible. Alternatively, a
person of smaller stature can sit on a rear
seat. -
If the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat. R
the front-passenger seat is occupied by an
adult or a person of adult stature, the
PASSENGER AIR BAG ON indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front air bag is activated.
If children are traveling in the vehicle, be sure to
observe the notes on "Children in the vehicle"
( Y
page 62).
When OCS is malfunctioning, the red u
restraint system warning lamp in the instrument
cluster and the PASSENGER AIR BAG OFF indi-
cator lamp light up simultaneously. The front-
passenger front air bag is deactivated in this
case and does not deploy du ri
ng an accident. Have the system checked by qualified techni-
cians as soon as possible. Consult an authorized
Mercedes-Benz Center. The front-passenger
seat should only be repaired at an authorized
Mercedes-Benz Center.
If the front-passenger seat, the seat cover or the
seat cushion is damaged, have the necessary
repair work carried out at an authorized
Mercedes-Benz Center.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories that
have been approved by Mercedes-Benz.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag will
also deploy. The Occupant Classification Sys-
tem (OCS) categorizes the occupant in the front-
passenger seat. Depending on that result, the
front-passenger front air bag is either enabled or
deactivated.
System self-test
G DANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front air bag might be triggered
unintentionally or might not be triggered at all
in the event of an accident with high deceler-
ation. This poses an increased risk of injury or
even fatal injury.
In this case the front-passenger seat may not
be used. Do not install a child restraint system
on the front-passenger seat. Have the Occu-
pant Classification System (OCS) checked
and repaired immediately at a qualified spe-
cialist workshop.
G DANGER
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the system self-test, the
front-passenger front air bag is disabled. It will
not be deployed in the event of an accident. In
this case, the front-passenger front air bag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front-
passenger seat.56
Occupant safety
Safety

That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or
even fatal injury.
When the front-passenger seat is occupied,
always ensure that: R
the classification of the person in the front-
passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat R
the person is seated properly with a cor-
rectly fastened seatbelt R
the front-passenger seat has been moved
back as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front-
passenger seat may not be used. Do not
install a child restraint system on the front-
passenger seat. Have the Occupant Classifi-
cation System (OCS) checked and repaired
immediately at a qualified specialist work-
shop.
G WARNING
Objects between the seat surface and the
child restraint system could affect OCS oper-
ation. This could result in the front-passenger
air bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the forward-
facing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with the
child restraint system manufacturer's instal-
lation instructions.
After the system self-test, the PASSENGER AIR
BAG OFF or PASSENGER AIR BAG ON indicator
lamp displays the status of the front-passenger
front air bag ( Y
page 54). For more information about the OCS, see "Prob-
lems with the Occupant Classification System"
( Y
page 58).
Occupant safety 57
Safety Z

Problems with the Occupant Classification System (OCS) Be sure to observe the notes on "System self-test" ( Y
page 56).
Problem
Possible causes/consequences and P Solutions
The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
passenger seat is occu-
pied by an adult or a per-
son of a stature corre-
sponding to that of an
adult. The classification of the person on the front-passenger seat is incor-
rect. X
Make sure the conditions for a correct classification of the person
on the front-passenger seat are met ( Y
page 54).X
If the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-
passenger seat may not be used. X
Have OCS checked as soon as possible at an authorized Mercedes-
Benz Center.
The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seat
is: R
unoccupied R
occupied with the
weight of a child up to
twelve months old in a
child restraint system OCS is malfunctioning. X
Make sure there is nothing between the seat cushion and the child
seat. X
Make sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as flat as possible
against the backrest of the front-passenger seat. If necessary,
adjust the position of the front-passenger seat. X
Make sure that the seat cushion length is fully retracted. X
When installing the child restraint system, make sure that the seat
belt is tight. Do not pull the seat belt tight using the front-passenger
seat adjustment. This could result in the seat belt and the child
restraint system being pulled too tightly. X
Check for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the child
restraint system. If necessary, adjust the head restraint accord-
ingly. X
Make sure that no objects are applying additional weight onto the
seat. X
If the PASSENGER AIR BAG OFF indicator lamp remains off and/or
the PASSENGER AIR BAG ON indicator lamp lights up, do not install
a child restraint system on the front-passenger seat. It is recom-
mended that you install the child restraint system on a suitable rear
seat. X
Have OCS checked as soon as possible at an authorized Mercedes-
Benz Center.
Deployment of Emergency Tensioning
Devices and air bags
Important safety notes
G WARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury. Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible.
G WARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-58
Occupant safety
Safety

tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of any
passengers to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
G WARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist
workshop.
An electric motor is used by PRE-SAFE ®
to trig-
ger the tightening of the seat belt in hazardous
situations. This procedure is reversible.
If the Emergency Tensioning Devices or air bags
are deployed, you will hear a bang and a small
amount of powder may also be released. The
u restraint system warning lamp will light up.
Only in rare cases will the bang affect your hear-
ing. The powder released is generally not haz-
ardous to health, it could however cause short-
term breathing difficulties in people with asthma
or other respiratory problems. If it is safe to do
so, you should leave the vehicle immediately or
open a window in order to prevent breathing
difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ET Ds) co ntain perchlorate material,
w
hich may require special handling and regard
for the environment. Check with your local gov-
ernment’s disposal guidelines. California resi-
dents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .Method of operation During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as: R
Duration R
Direction R
Intensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices in the event of a fron-
tal or rear-end collision.
An Emergency Tensioning Device can only be
triggered if: R
the ignition is switched on R
the components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
( Y
page 46) R
the belt tongue is inserted into the buckle on
the respective front seat
The Emergency Tensioning Devices in the rear
compartment are triggered independently of the
lock status of the seat belts.
If the restraint system control unit detects a high
accident severity, additional components of the
restraint system are deployed independently of
one another in certain frontal collision situa-
tions: R
Front air bags and driver's knee bag R
Window curtain air bag, if the system deter-
mines that it can offer additional protection to
that provided by the seat belt
Depe nding on the person occupying the front-
p assenger seat, the front-passenger air bag is
activated or deactivated. The front-passenger
front air bag can only be deployed in an accident
if the PASSENGER AIR BAG ON indicator lamp is
lit. Observe the information on the PASSENGER
AIR BAG indicator lamps ( Y
page 47).
Your vehicle has dual-stage front air bags. Dur-
ing the first deployment stage, the front air bag
fills with propellant gas which reduces the risk of
injury. The second stage is then triggered within
milliseconds, filling the front air bag with the
maximum amount of propellant gas.
The deployment thresholds for the Emergency
Tensioning Devices and air bags are calculated
on the basis of the vehicle deceleration or accel-
eration occurring at various points in the vehi-
cle. This process is pre-emptive in nature. TheOccupant safety 59
Safety Z

air bag must be deployed on time, at the start of
the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by: R
distribution of the force during the impact R
collision angle R
deformation characteristics of the vehicle R
characteristics of the object with which the
vehicle has collided
Factors which can only be seen and measured
after the collision has occurred do not play a
decisive role in the deployment of an air bag, nor
do they provide an indication of air bag deploy-
ment.
The vehicle may be considerably deformed with-
out an air bag being deployed. This is the case if
only relatively easily deformable parts have
been hit and a high rate of deceleration has not
been reached. Conversely, an air bag may be
deployed even though the vehicle suffers only
minor deformation. This is the case if, for exam-
ple, very rigid vehicle parts such as the longitu-
dinal body members are hit in an accident and
the rate of deceleration is sufficient.
If the restraint system control unit detects a side
impact or that the vehicle is rolling over, the rel-
evant restraint system components are
deployed independently of one another depend-
ing on the anticipated type of accident. R
Side impact air bags on the side of the colli-
sion, regar dless of Emergency Tensioning
D evice and use of the seat belt on the driver's
side and the outer seats on the second row
The side impact air bag on the front-
passenger side deploys under the following
conditions: -
the OCS system detects that the front-
passenger seat is occupied or -
the belt tongue has engaged in the belt
buckle of the front-passenger seat. R
Window curtain air bag on the side of the col-
lision, regardless of seat belt use and whether
front-passenger seat is occupied R
Front Emergency Tensioning Devices, if the
system determines that they can offer addi-
tional protection for the vehicle occupants in
this situation R
Rear Emergency Tensioning Devices in cer-
tain situations if the vehicle rolls over R
Window curtain air bags on the driver's and
front-passenger sides in certain rollover sit- uations if the system determines that they
can offer additional protection to that provi-
ded by the seat belt
i Not all air bags are deployed in an accident.
The various air bag systems work independ-
ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration, and the apparent type of accident: R
frontal collision R
side impact R
rollover
PRE-SAFE ®
(anticipatory occupant
protection system)
Introduction PRE-SAFE ®
takes preemptive measures to pro-
tect occupants in certain hazardous situations.
Important safety notes
! Make sure that there are no objects in the
footwell or behind the seats. There is a danger
that the seats and/or objects could be dam-
aged when PRE-SAFE ®
is activated.
Despite your vehicle being equipped with the
PRE-SAFE ®
system, the possibility of personal
injuries occurring as a result of an accident can-
not be eliminated. Always adapt your driving
style to suit the prevailing road and weather
conditions and maintain a safe distance from
the vehicle in front. Drive carefully.
Function PRE-SAFE ®
intervenes: R
in emergency braking situations, e.g. when
BAS is activated R
in critical driving situations, e.g. when physi-
cal limits are exceeded and the vehicle under-
steers or oversteers severely R
vehicles with the Driving Assistance package:
when a driver assistance system intervenes
powerfully or the radar sensor system detects
an imminent danger of collision in certain sit-
uations60
Occupant safety
Safety

PRE-SAFE ®
takes the following measures
depending on the hazardous situation detected: R
the front seat belts are pre-tensioned. R
if the vehicle skids, the side windows and the
sliding sunroof are closed. R
vehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable posi-
tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE ®
slackens the belt
pre-tensioning. All settings made by PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced: X
Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. You will
find information on the convenience function
under "Belt adjustment" ( Y
page 51).
PRE-SAFE ®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE ®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE ®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene if the vehi-
cle is backing up.
When driving, or when parking or exiting a park-
ing space with assistance from Active Parking
Assist, PRE-SAFE ®
PLUS will not apply the
brakes. Function PRE-SAFE ®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following measures
depending on the hazardous situation detected: R
if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned. R
if the radar sensor system detects that a rear-
end collision is imminent: -
the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary. -
the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed: R
if the accelerator pedal is depressed when a
gear is engaged R
if the risk of a collision passes or is no longer
detected R
if DISTRONIC PLUS indicates an intention to
pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are activated R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
vehicles with a memory function: the electri-
cally adjustable steering wheel is raised R
the engine is switched off and the fuel supply
is cut off R
vehicles with mbrace: automatic emergency
call R
vehicles with the hybrid drive system: the
hybrid system and the high-voltage electrical
system are deactivatedOccupant safety 61
Safety Z

Children in the vehicle
Important safety notes Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
a child restraint system on a rear seat. Children
are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle: R
always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child R
be sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions R
be sure to observe the instructions and safety
notes on the "Occupant Classification System
(OCS)" ( Y
page 54)
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
G WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil- dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
( Y
page 48 )a nd the notes on correct use of seat
belts ( Y
page 49).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb s( 18 kg) until they reach a height where a
three-point seat belt can be properly fastened
without a booster seat.
Special seat belt retractor
G WARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac-
tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driver's
seat belt, are equipped with a special seat belt
retractor. When activated, the special seat belt
retractor ensures that the seat belt cannot
slacken once the child seat is secured.62
Children in the vehicle
Safety