Pre-entry climate control via
SmartKey
Activating/deactivating ................. 141
PRE-SAFE ®
(anticipatory occupant
protection)
Display message ........................... .2 62
Operation ......................................... 60
PRE-SAFE ®
Brake
Activating/deactivating ................. 247
Display message ............................ 262
Function/notes ................................ 77
Important safety notes .................... 77
Warning lamp ................................. 295
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 61
Protection against theft
ATA (Anti-Theft Alarm system) ......... 79
Immobilizer ...................................... 79
Protection of the environment
General notes .................................. 27
Pulling away
Automatic transmission ................. 149
General notes ................................ 149
Hill start assist ............................... 150
Q
QR code
Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 32
Qualified specialist workshop ........... 31
Quick access for audio and tele-
phone
Changing the station/music
track .............................................. 301
R
RACE START (Mercedes-AMG vehi-
cles) .................................................... 195
RACETIMER (on-board computer) .... 253
Radiator cover ................................... 331
Radio
Selecting a station ......................... 243
Radio mode
see also Digital Operator's Man-
ual ................................................. .2 98 Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rain closing feature (panorama
roof with power tilt/sliding panel) .. 101
RBS (Recuperative Brake System)
Warning lamp ................................. 288
Reading lamp ..................................... 121
Rear compartment
Setting the air vents ..................... .1 44
Setting the airflow ......................... 135
Setting the temperature ................ 134
Rear fog lamp
Display message ............................ 267
Switching on/off ........................... 119
Rear lamps
see Lights
Rear seat (folding the backrest for-
wards/back) ...................................... 311
Rear seats
Display message ............................ 284
Folding the backrest forwards/
back ............................................... 311
Rear view camera
Cleaning instructions ..................... 339
Display in the multimedia system .. 207
Function/notes ............................ .2 06
Switching on/off ........................... 207
Rear window blind ............................ 318
Rear window defroster
Problem (malfunction) ................... 137
Switching on/off ........................... 136
Rear-view mirror
Anti-glare (manual) ........................ 113
Dipping (automatic) ....................... 114
Recuperative Brake System
Driving safety systems ..................... 45
Important safety notes .................... 45
Reflective safety jacket .................... 342
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 393
Refueling
Fuel gauge ....................................... 36
Important safety notes ....... ........... 164
R ef
ueling process .......................... 165 Index 17
Storing settings (memory func-
tion) ............................................... 116
Switching seat heating on/off ....... 108
Switching seat ventilation on/
off .................................................. 109
Securing a load
see Securing cargo
Securing cargo .................................. 313
Selector lever
Cleaning ......................................... 340
see Automatic transmission
Sensors (cleaning instructions) ....... 339
Service menu (on-board com-
puter) .................................................. 246
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 392
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes .................. 388
Refrigerant (air-conditioning sys-
tem) ............................................... 393
Washer fluid ................................... 393
Setting the charge current (on-
board computer) ............................... 248
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 298
Setting the departure time (on-
board computer) ............................... 249
Setting the language
see also Digital Operator's Man-
ual .................................................. 298
Setting the time
see also Digital Operator's Man-
ual .................................................. 298
Settings
Factory (on-board computer) ......... 252
On-board computer ....................... 247
SETUP (on-board computer) ............. 253
Side impact air bag ............................. 53
Side marker lamp (display mes-
sage) ................................................... 267
Side windows
Cleaning ......................................... 338 Convenience closing feature ............ 96
Convenience opening feature .......... 96
Important safety information ........... 94
Opening/closing .............................. 95
Problem (malfunction) ..................... 98
Resetting ......................................... 97
Reversing feature ............................. 95
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 298
Ski and snowboard bag .................... 310
Sliding sunroof
Opening/ closi ng .............................. 99
R
esetting ....................................... 100
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 84
Changing the programming ............. 83
Checking the battery ....................... 84
Convenience closing feature ............ 96
Convenience opening feature .......... 96
Display message ............................ 285
Door central locking/unlocking ....... 81
Important safety notes .................... 81
KEYLESS-GO start function .............. 83
Loss ................................................. 86
Mechanical key ................................ 83
Overview .......................................... 81
Positions (ignition lock) ................. 146
Problem (malfunction) ..................... 86
Starting the engine ........................ 148
Smartphone
Starting the engine ........................ 149
SMS
see also Digital Operator's Man-
ual .................................................. 298
Snow chains ...................................... 363
Socket (12 V)
Center console .............................. 319
General notes ................................ 319
Rear compartment ......................... 319
Sound
Switching on/off ........................... 299
Special seat belt retractor .................. 62
Specialist workshop ............................ 31
Speed, controlling
see Cruise control Index 19
Obstacle recognition ........................ 90
Opening dimensions ..................... .3 94
Opening/closing .............................. 89
Trunk load (maximum) ..................... .3 94
Turn signals
Changing bulbs (front) ................... 124
Changing bulbs (rear) .................... 124
Display message ............................ 267
Switching on/off ........................... 119
Two-way radio
Frequencies ................................... 386
Installation ..................................... 386
Transmission output (maximum) .... 386
Type identification plate
see Vehicle identification plate
U Unlocking
Emergency unlocking ....................... 89
From inside the vehicle (central
unlocking button) ............................ .8 8
USB devices
Connecting to the Media Inter-
face .............................................. .3 07
V
Vanity mirror (in the sun visor) ....... .3 17
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 32
Display message ............................ 282
Equipment ....................................... 28
Individual settings .......................... 247
Limited Warranty ............................ .3 2
Loading .......................................... 370
Locking (in an emergency) ............... 89
Locking (SmartKey) .......................... 81
Lowering ........................................ 384
Maintenance .................................... 29
Operating safety .............................. 30
Parking .......................................... 177
Parking for a long period ................ 179
Pulling away ................................... 149
Raising ........................................... 381
Reporting problems ......................... 32
Securing from rolling away ............ 380
Towing away .................................. 354 Transporting .................................. 356
Unlocking (in an emergency) ........... 89
Unlocking (SmartKey) ...................... 81
Vehicle data ................................... 394
Vehicle data
Roof load (maximum) ..................... 394
Trunk load (maximum) ................... 394
Vehicle dimensions ........................... 394
Vehicle emergency locking ................ 89
Vehicle identification number
see VIN
Vehicle identification plate .............. 387
Vehicle level
AIRMATIC ...................................... 197
Display message ............................ 275
Vehicle tool kit .................................. 343
Video
Operating the DVD ......................... 244
see also Digital Operator's Man-
ual .................................................. 298
VIN
Seat ............................................... 388
Type plate ...................................... 387
Voice Control System
see Separate operating instructions
W
Warning
Stickers ........................................... 44
Warning and indicator lamps
ABS ................................................ 289
Brakes ........................................... 288
Check Engine ................................. 293
Coolant .......................................... 293
Distance warning ........................... 295
ESP ®
.............................................. 290
ESP ®
OFF ....................................... 291
Fuel tank ........................................ 293
General notes ................................ 286
Hybrid drive system ....................... 288
Overview .......................................... 36
Parking brake ................................ 292
PASSENGER AIR BAG ...................... 47
RBS (Recuperative Brake Sys-
tem) ............................................... 288
Reserve fuel ................................... 293
Restraint system ............................ 292 Index 23
Protection of the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strate gically located parts delivery centers pro-
vi de quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 387).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle. Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty The implied warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.28
Service and vehicle operation
Introduction
These data memories temporarily or perma-
nently store technical information about: R
Vehicle's operating state R
Incidents R
Malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example: R
operating conditions of system components,
e.g. fluid levels R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position R
malfunctions and defects in important system
components, e.g. lights, brakes R
vehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems R
ambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to: R
assist in recognizing and rectifying malfunc-
tions and defects R
analyze vehicle functions, e.g. after an acci-
dent R
optimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example: R
repair services R
service processes R
warranties R
quality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory
or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec- tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Examples include: R
accident reports R
damage to the vehicle R
witness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions.
Event data recorders This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as: R
How various systems in your vehicle were
operating R
Whether or not the driver and passenger
safety belts were buckled/fastened R
How far (if at all) the driver was depressing the
accelerator and/or brake pedal and R
How fast the vehicle was traveling.Data stored in the vehicle 33
Introduction Z
X
If possible, move the vehicle out of the
danger zone: shift the transmission into posi-
tion N .X
Release the electric parking brake. X
Roll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. There is therefore a risk of being locked out
if the vehicle is being pushed or tested on a
dynamometer. X
Switch the ignition off. X
Shift the transmission to position P .
Depress the electric parking brake
( Y
page 178).
Secure the vehicle against rolling away
( Y
page 380). X
To use the high-voltage switch-off device:
open the hood.
X
Press release clip C in the direction of the
arrow and pull it out. X
Pull the high voltage switch-off device D
apart until it engages in the stop position.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it
checked at a qualified specialist workshop
before reactivation.
High-voltage battery
G WARNING
In the event of a vehicle fire, the internal pres-
sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
G WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery ( Y
page 168).
Engine compartment Before opening the hood: X
Apply the electric parking brake. X
Shift the transmission to position P .X
Switch the ignition off. X
Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑ GO X
Remove the Start/Stop button from the igni-
tion lock. X
Observe the warning notes on the risk of elec-
tric shock ( Y
page 44). X
Observe the warning notices about the hood
( Y
page 330).
RBS driving safety system (Recupera-
tive Brake System) The Recuperative Brake System supports you
when braking with an electronically-controlled
brake boost mode and enables the recovery of
kinetic energy (recuperation).
Further information about the Recuperative
Brake System ( Y
page 225).Hybrid vehicles 45
Safety Z
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detected: R
the front seat belts are pre-tensioned. R
if the vehicle skids, the side windows and the
sliding sunroof are closed. R
vehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable posi-
tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE ®
slackens the belt
pre-tensioning. All settings made by PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced: X
Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. You will
find information on the convenience function
under "Belt adjustment" ( Y
page 51).
PRE-SAFE ®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE ®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE ®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene if the vehi-
cle is backing up.
When driving, or when parking or exiting a park-
ing space with assistance from Active Parking
Assist, PRE-SAFE ®
PLUS will not apply the
brakes. Function PRE-SAFE ®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following measures
depending on the hazardous situation detected: R
if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned. R
if the radar sensor system detects that a rear-
end collision is imminent: -
the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary. -
the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed: R
if the accelerator pedal is depressed when a
gear is engaged R
if the risk of a collision passes or is no longer
detected R
if DISTRONIC PLUS indicates an intention to
pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are activated R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
vehicles with a memory function: the electri-
cally adjustable steering wheel is raised R
the engine is switched off and the fuel supply
is cut off R
vehicles with mbrace: automatic emergency
call R
vehicles with the hybrid drive system: the
hybrid system and the high-voltage electrical
system are deactivatedOccupant safety 61
Safety Z