Setting the volume:
X Press button :.
If you select the loudest setting, indicator
lamp ;lights up.
You can also adjust the position of the exhaust
flap using the: R DYNAMIC SELECT switch (Y page 141)
R Mercedes-AMG vehicles: multimedia sys-
tem Problems with the engine
Problem
Possible causes/consequences and
M MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 179) or DISTRONIC PLUS
(Y page 171).
X Start the engine again (Y page 134).The engine does not
start. The starter motor
can be heard. R
The engine electronics are malfunctioning.
R The fuel supply is malfunctioning.
Before attempting to restart the engine:
X Turn the key back to position uin the ignition lock.
or X Press the Start/Stop button repeatedly until all indicator lamps on
the instrument cluster go out.
X Start the engine again (Y page 134). Avoid excessively long and
frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 333).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. 140
DrivingDriving and parking
activated when the engine is next started. If the
ignition is switched off for more than four hours,
drive program Cis activated when the engine is
next started.
Selecting the drive program X
Push DYNAMIC SELECT switch :forwards
or back until the desired drive program is
selected.
The status icon of the selected drive program
is shown on the multifunction display.
In addition, the current drive program settings are shown briefly on the multimedia system
display.
You can also shift gears yourself using the steer-
ing wheel gearshift paddles. Further information
on manual gearshifting (Y page 150).
Additional settings :
Position of the exhaust flap (Y page 139)
; ECO start/stop function (Y page 137)
= ESP ®
(Y page 72)
? Suspension (Y page 182)
A To permanently activate manual gearshift-
ing (Y page 150) When you press buttons
:–A, the corre-
sponding setting is selected. The DYNAMIC
SELECT switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics are applied. This is also the case if
you have previously pressed buttons :–A.
i Mercedes-AMG C 43 4MATIC:
in a few
countries, the ECO start/stop function is
deactivated at the factory due to the quality of the available fuel. In this case, the ECO start/
stop function is not available in any drive pro-
gram, regardless of what is shown on the mul- timedia system display. All other models
Use the DYNAMIC SELECT switch to change the
drive program.
Depending on the drive program selected, the
following vehicle characteristics will change:
R the drive (engine and transmission manage-
ment)
R the suspension
R the steering
R the availability of the ECO start/stop function
R the climate control
- The climate control settings
- The rear window heating operation period
- The performance of the seat heating
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the
ignition is switched off for more than four hours,
drive program Cis activated when the engine is
next started. DYNAMIC SELECT switch (example)142
DYNAMIC SELECT switchDriving and parking
When engaging transmission position
Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. DIRECT SELECT lever
Overview of transmission positions j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion P,R, Nor Dappears on the transmission
position readout on the multifunction display
(Y page 146).
Engaging park position P !
If the engine speed is too high, do not shift
the automatic transmission directly from Dto
R, from Rto Dor directly to P. Otherwise, the
automatic transmission could be damaged. X
Push the DIRECT SELECT lever in the direction
of arrow P.
Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the key or
using the Start/Stop button and open the
driver's door or front-passenger door
R you open the driver's door when the vehicle is
stationary or when driving at a very low speed
and the transmission is in position Dor R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position Pif the HOLD function or DISTRONIC
PLUS is activated. Observe the information on
the HOLD function (Y page 180) and on
DISTRONIC PLUS (Y page 175).
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary.
X Depress the brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(Y page 137).
Engaging neutral N G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves. Automatic transmission
145Driving and parking
Z
Children could also set the vehicle in motion,
for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
X If the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the automatic transmission
shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
X Vehicles with KEYLESS-GO or KEYLESS-
GO start function:
remove the Start/Stop
button from the ignition lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Engage neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock. Engaging drive position D X
If the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance. Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear on the multifunction display. :
Status icon, drive program
; Transmission position
= Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display on the mul-
tifunction display is not working, you should pull away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position Dand drive
program E(drive program Cin Mercedes-AMG
vehicles) or S.146
Automatic transmissionDriving and parking
Transmission positions
B Park position
This secures the vehicle against roll-
ing away when stopped.
Only shift the transmission to posi-
tion
Pwhen the vehicle is stationary
(Y page 145). The parking lock
should not be used as a brake when
parking. In order to secure the vehi-
cle, always apply the electric parking brake in addition to the parking lock.
Park position Pis automatically
engaged if:
R you switch off the engine using the
key and remove the key
R you switch off the engine using the
key or using the Start/Stop button
and open the driver's door or front- passenger door
R you open the driver's door when
the vehicle is stationary or when
driving at a very low speed and the
transmission is in position Dor R
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position P. Have the
vehicle electronics checked immedi-
ately at a qualified specialist work-
shop. C Reverse gear
You can shift the transmission to
position
Ronly when the vehicle is
stationary (Y page 145). A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to push it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position Ror D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission changes
gear automatically. All forward gears
are available. Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position
D. Gearshifting is determined
by:
R the selected drive program
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your driving style influences how the automatic
transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Double-clutch function When shifting down, the double-clutch function
is active regardless of the drive program. The
double-clutch function reduces load change Automatic transmission
147Driving and parking Z
reactions and is conducive to a sporty driving
style. The sound generated by the double-clutch
function depends on the drive program.
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Gliding mode Gliding mode is characterised by the following:
R the combustion engine is disconnected from
the drive train
R the engine speed is equal to the engine idling
speed
R the multifunction display hides the gear indi-
cator and shows transmission position Din
green (Y page 146)
R Mercedes-AMG vehicles: the multifunction
display shows :as the status icon for the
drive program
In drive program Eand drive program C
(Mercedes-AMG vehicles) you can activate and
deactivate gliding mode using the ECO button
(Y page 139).
Gliding mode can be activated under the follow-
ing conditions:
R the speed is within a suitable range
R the type of road is suitable, e.g. no steep uphill
or downhill gradients
R you are no longer depressing the accelerator
pedal
Gliding mode is deactivated under the following
conditions:
R you depress the accelerator pedal
R you depress the brake pedal R
you change the transmission position
(Y page 145)
R you switch to drive program RACE
(Mercedes-AMG C 63 S), S+orS
(Y page 141)
R you activate manual gearshifting
(Y page 150)
R you leave the suitable speed range
i If you have selected the "Comfort" setting
for the drive (engine management) in drive
program I, you can also activate gliding mode.
You can find information about this in the Dig- ital Owner's Manual.
Towing a trailer Towing a trailer is not possible with all models.
Further information (Y
page 214).
X Drive in the middle of the engine speed range
on uphill gradients.
X Manual gearshifting: depending on the
uphill or downhill gradient, shift to a gear
(Y page 150) in which the engine will run in
the middle of the engine speed range.
This also applies if cruise control, DISTRONIC PLUS or SPEEDTRONIC are activated. Drive programs
All vehicles (except Mercedes-AMG
C 63 /C63S) Drive program I (Individual)
In drive program I, the following properties of
the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the suspension
R the steering
R the availability of the ECO start/stop function
R the climate control
Information on configuring drive program Iwith
the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital Own- er's Manual.
i To permanently shift the gears manually in
drive program Iusing the steering wheel gear-
shift paddles, select the M(Manual) setting
for the drive. 148
Automatic transmissionDriving and pa
rking
Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration charac-
teristics are deteriorat-
ing.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift only into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear axles
are constantly driven.
! Performance tests may only be carried out
on a two-axle roller dynamometer. Otherwise,
the braking system or the transfer case could be damaged. Contact a qualified specialist
workshop for more information on perform-
ance tests.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the key or Start/
Stop button must be in position 0or 1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
153Driving and parking
Z
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R on vehicles with manual transmission, engage
first gear or reverse gear
R on vehicles with automatic transmission, the
transmission must be in position Pand the
key must be removed from the ignition lock
R the front wheels must be turned towards the
kerb on steep uphill or downhill gradients
R the empty vehicle must be secured at the
front axle with a wheel chock or similar
object, for example, on uphill or downhill gra-
dients
R on uphill or downhill gradients the laden vehi-
cle must also be secured at the rear axle, for
example with a wheel chock or similar object Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with manual transmission X
Shift to either 1st gear or reverse gear R.
X Turn the key to position 0in the ignition lock
and remove it.
The immobiliser is activated.
X Apply the electric parking brake.
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P.X
With the key: turn the key to position 0in the
ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 133).
The engine stops and all the indicator lamps in the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
0: "key removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the automatic transmission
shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
X Vehicles with KEYLESS-GO or KEYLESS-
GO start function:
remove the Start/Stop
button from the ignition lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
The engine can be switched off while the vehicle is in motion by pressing and holding the Start/
Stop button for about three seconds. This func- tion operates independently of the ECO start/
stop automatic engine switch-off function. 160
ParkingDriving and parking