Problem
Possible causes/consequences and
M
MSolutions The starter motor was exposed to excessively high thermal load.
X Start the engine again (Y page 134).
If the engine still does not start: X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. The engine electronics or a mechanical component of the engine
management system are/is malfunctioning.
X Depress the accelerator pedal only slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
display is showing more
than 120 †. A display
message may also
appear on the multifunc-
tion display and a warn-
ing tone may sound. The coolant level is too low. The coolant is too hot and the engine is not
being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 312). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty. The
coolant is too hot and the engine is not being cooled sufficiently.
X If the coolant temperature is below 120 †, you can continue driving
to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs:
RACE
(S‑MODEL)
Driving characteristics suit-
able for a race circuit
S+
Sport Plus Particularly sporty driving
characteristics
S
Sport Sporty driving characteris-
tics
C
Comfort Comfortable and economi-
cal driving characteristics
I
Individual Individual settings Depending on the drive program selected, the
following vehicle characteristics will change:
R the engine management
R the transmission management
R the suspension
R the position of the exhaust flap
R the steering
R the availability of the ECO start/stop function
R climate control
R the driver assistance systems
R the availability of gliding mode
Further information for automatic drive program
characteristics (Y page 148).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics via the
multimedia system. You can find information
about this in the Digital Owner's Manual.
If the ignition is switched off for less than four
hours, the previously selected drive program is DYNAMIC SELECT switch
141Driving and parking Z
Children could also set the vehicle in motion,
for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
X If the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the automatic transmission
shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
X Vehicles with KEYLESS-GO or KEYLESS-
GO start function:
remove the Start/Stop
button from the ignition lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Engage neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock. Engaging drive position D X
If the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance. Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear on the multifunction display. :
Status icon, drive program
; Transmission position
= Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display on the mul-
tifunction display is not working, you should pull away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position Dand drive
program E(drive program Cin Mercedes-AMG
vehicles) or S.146
Automatic transmissionDriving and parking
Transmission positions
B Park position
This secures the vehicle against roll-
ing away when stopped.
Only shift the transmission to posi-
tion
Pwhen the vehicle is stationary
(Y page 145). The parking lock
should not be used as a brake when
parking. In order to secure the vehi-
cle, always apply the electric parking brake in addition to the parking lock.
Park position Pis automatically
engaged if:
R you switch off the engine using the
key and remove the key
R you switch off the engine using the
key or using the Start/Stop button
and open the driver's door or front- passenger door
R you open the driver's door when
the vehicle is stationary or when
driving at a very low speed and the
transmission is in position Dor R
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position P. Have the
vehicle electronics checked immedi-
ately at a qualified specialist work-
shop. C Reverse gear
You can shift the transmission to
position
Ronly when the vehicle is
stationary (Y page 145). A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to push it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position Ror D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission changes
gear automatically. All forward gears
are available. Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position
D. Gearshifting is determined
by:
R the selected drive program
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your driving style influences how the automatic
transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Double-clutch function When shifting down, the double-clutch function
is active regardless of the drive program. The
double-clutch function reduces load change Automatic transmission
147Driving and parking Z
Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration charac-
teristics are deteriorat-
ing.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift only into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear axles
are constantly driven.
! Performance tests may only be carried out
on a two-axle roller dynamometer. Otherwise,
the braking system or the transfer case could be damaged. Contact a qualified specialist
workshop for more information on perform-
ance tests.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the key or Start/
Stop button must be in position 0or 1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
153Driving and parking
Z
Owner’s
Owner’s
Manual
Manualmessage is shown on the mul-
tifunction display.
If you drive the vehicle at a speed greater than
15 km/h after topping up, the Refill
Refill AdBlue AdBlue
See Owner’s Manual
See Owner’s Manual message disappears
after approximately one minute.
When the AdBlue ®
supply drops to a minimum,
the Refill AdBlue No start in ... mi
Refill AdBlue No start in ... mi
message is shown on the multifunction display.
When the Refill
Refill AdBlue AdBlueNo
Nostart
start in
in...
...
mi
mi message is shown on the multifunction dis-
play, you can still drive the vehicle over the dis-
tance shown. If AdBlue ®
is not topped up, you
will subsequently be unable to start the
engine . If theRefill AdBlue Start not
Refill AdBlue Start not
possible
possible message appears on the multifunc-
tion display and the engine does not start, you
must top up AdBlue ®
.
X Add at least 3.5 l of AdBlue ®
.
X Switch on the ignition for at least 60 seconds.
X Start the engine.
i You can also have the AdBlue ®
tank refilled
at a qualified specialist workshop.
Before driving your vehicle outside Europe, have
the AdBlue ®
supply checked at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust gas
aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre.
Important safety notes AdBlue
®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released.
Ammonia vapours have a pungent odour and are
particularly irritating to the skin, mucous mem-
branes and eyes. You may experience a burning sensation in your eyes, nose and throat. You
may also experience coughing and watery eyes.
Do not inhale any ammonia vapours that may be
released. Fill the AdBlue ®
tank only in well-ven-
tilated areas. Do not swallow AdBlue
®
or let it come into con-
tact with your skin, eyes or clothing. Keep
AdBlue ®
away from children.
If you or others come into contact with AdBlue ®
,
observe the following:
R immediately rinse AdBlue ®
off your skin with
soap and water.
R if AdBlue ®
comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical attention immediately.
R if AdBlue ®
is swallowed, immediately rinse
your mouth out thoroughly. Drink plenty of
water. Seek medical attention immediately.
R change immediately out of clothing that has
come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
, and do not dilute AdBlue ®
with
water. This may destroy the BlueTEC exhaust
gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehicle
must be parked on a level surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on a level surface.
Fluctuations in capacity will thus be avoided.
Filling a vehicle standing on an uneven sur-
face is not permitted. There is a danger of
overfilling, which can cause damage to Blue-
TEC exhaust gas aftertreatment components.
! Surfaces which have come into contact with
AdBlue ®
while refilling should be rinsed
immediately with water, or remove AdBlue ®
with a moist cloth and cold water. If AdBlue ®
has already crystallised, use a sponge and
cold water to clean the area. AdBlue ®
residue
crystallises after a certain amount of time and
soils the affected surfaces.
! AdBlue ®
is not a fuel additive and must not
be added to the fuel tank. If AdBlue ®
is added
to the fuel tank, this can lead to engine dam- age.
Have the AdBlue ®
tank refilled at a qualified
specialist workshop. However, you can also top
up the AdBlue ®
tank:
R at a filling station with an AdBlue ®
filling pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister Refuelling
157Driving and parking Z
Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or the system is malfunc-
tioning, it may not be possible to apply the
released parking brake. X If this is the case, park the vehicle only on
level ground and secure it to prevent it from
rolling away.
X Vehicles with automatic transmission:
shift the automatic transmission to position
P.
X Vehicles with manual transmission:
engage first gear.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake carries out a function check at regular intervals when the engine is
switched off. Noises that occur are normal. Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
red indicator lamp !lights up on the
instrument cluster.
The electric parking brake can also be applied when the key is removed.
X To release: pull handle:.
Red indicator lamp !on the instrument
cluster goes out.
The electric parking brake can be released only:
R when the key is in position 1or 2in the igni-
tion lock (Y page 133) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically (vehicles with
automatic transmission) The electric parking brake is automatically
applied when the transmission is in position P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
applied automatically, pull handle :.
The electric parking brake is also applied auto-
matically if:
R DISTRONIC PLUS brings the vehicle to a
standstill or
R the HOLD function is keeping the vehicle sta-
tionary or
R Active Parking Assist is keeping the vehicle
stationary Parking
161Driving and parking Z
High-performance and ceramic brakes
(Mercedes-AMG vehicles) The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
is dependent on:
R speed
R braking force
R environmental conditions, such as tempera-
ture and humidity
The wear of individual brake system compo-
nents such as the brake pads/linings or brake
discs depends on individual driving style and
operating conditions.
For this reason, it is impossible to state a mile-
age (service life) that will be valid under all cir-
cumstances. An aggressive driving style will
lead to high wear. You can obtain more infor-
mation on this from a qualified specialist work-
shop.
Brake pads/linings and discs that are either new or have been replaced only achieve optimum
braking effect after several hundred kilometres
of driving. Compensate for the reduced braking
effect by applying greater force to the brake
pedal. Always be aware of this and adapt your
driving and braking accordingly during the run-
ning-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. If you regularly drive at high speeds, it is particularly important to have the brake system
checked and maintained regularly. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth on
the road surface, there is a danger of aquaplan-
ing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in
the event of heavy rain or in conditions in which aquaplaning can occur:
R lower your speed
R avoid tyre ruts R
avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in front
or in the opposite direction create waves. This may cause the maximum permissible water
depth to be exceeded.
These notes must be observed under all cir-
cumstances. You could otherwise damage
the engine, the electronics or the transmis-
sion.
If you must drive on stretches of road on which
water has collected, please bear in mind that:
R in the case of standing water, the water level
must be no higher than the lower edge of the vehicle body
R you should drive no faster than walking pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter. 166
Driving tipsDriving and parking
Cruise control lever
:
To store the current speed or a higher speed
; LIM indicator lamp
= To store the current speed or calling up the
last stored speed
? To store the current speed or a lower speed
A To switch between cruise control and varia-
ble SPEEDTRONIC
B To deactivate cruise control
You can operate cruise control and variable
SPEEDTRONIC with the cruise control lever.
The LIM indicator lamp on the cruise control
lever indicates which system you have selected:
R LIM indicator lamp off: cruise control is
selected
R LIM indicator lamp on: variable SPEED-
TRONIC is selected
When you activate cruise control, the stored
speed is shown on the multifunction display for five seconds. The ésymbol appears on the
multifunction display.
Speedometer with segments: when cruise
control is activated, the segments from the
stored speed to the end of the scale or to a per-
manently set speed limit light up.
Selecting cruise control X
Check whether LIM indicator lamp ;is off.
If it is off, cruise control is already selected.
If it is not, press the cruise control lever in the direction of arrow A.
LIM indicator lamp ;in the cruise control
lever goes out. Cruise control is selected. Storing and maintaining the current
speed You can store the current speed if you are driv-
ing faster than 30 km/h.
X Accelerate the vehicle to the desired speed.
X Briefly press the cruise control lever up :or
down ?.
X Remove your foot from the accelerator pedal.
Cruise control is activated. The vehicle auto-
matically maintains the speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by auto-
matically braking the vehicle.
i Vehicles with manual transmission:
R Always drive at adequate, but not exces-
sive, engine speeds.
R Change gear in good time.
R If possible, do not change down several
gears at a time.
Storing the current speed or re-calling
the last stored speed G
WARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle deceler-
ates. If you do not know the stored speed, the vehicle could decelerate unexpectedly. There
is a risk of an accident.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again.
X Briefly pull the cruise control lever towards
you =.
X Remove your foot from the accelerator pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously stored
speed. 168
Driving systemsDriving and parking