The display must be switched off and have
cooled down before you start cleaning. Do not
apply pressure to the display surface when
cleaning it, as this could cause irreversible dam- age to the display.
Switching the multimedia system
on/off X
Press the Übutton on the centre console
to the right of the controller.
X For Mercedes-AMG vehicles with a switch-
able AMG Performance exhaust system:
press the thumbwheel which is to the right of
the controller.
Adjusting the volume X
Turn the thumbwheel on the right of the con-
troller.
The volume changes:
R for the currently set media source
R during a traffic announcement or navigation
message
R in hands-free mode during an active call
Switching the sound on/off This function is only available on the multifunc-
tion steering wheel for Mercedes-AMG vehicles
with a selectable AMG Performance exhaust
system.
X Press the thumbwheel to the right of the con-
troller.
or X Press the 8button on the multifunction
steering wheel.
If the audio output is switched off, the status
line will show the 8symbol. If you switch
the media source or change the volume, the
sound is automatically switched on.
i You will hear navigation messages even
when the sound is muted.
Functions The multimedia system has the following func-
tions:
R Radio mode
R Media mode with media search
R Sound systems R
Navigation system
COMAND Online: navigation using hard drive
Audio 20: navigation using SD memory card
R Communication functions
R Vehicle functions with system settings
R Favourites functions
Controller The controller in the centre console lets you:
R select menu items on the display
R enter characters
R select a destination on the map
R save entries
The controller can be:
R turned 3
R slid left or right 1
R slid forwards or back 4
R slid diagonally 2
R pressed briefly or pressed and held 7
Back button You can use the
%button to exit a menu or to
call up the basic display of the current operating mode.
X To exit the menu: briefly press the%
button.
The multimedia system changes to the next
higher menu level in the current operating
mode.
X To call up the basic display: press the%
button for longer than two seconds.
The multimedia system changes to the basic
display of the current operating mode. Touchpad
Switching the touchpad on/off Multimedia system:
X Select Vehicle VehicleQSystem set‐ System set‐
tings tingsQTouchpad TouchpadQActivate touch‐ Activate touch‐
pad pad.
Touchpad is activated Oor deactivated ª. Operating system
285Multimedia system Z
Operating the touchpad
:
Touch-sensitive surface
; Favourites button
= Calls up audio and telephone menu (quick
access)
? Returns to the previous display
You can navigate in menus and lists via touch-
sensitive surface :by using a single finger
swiping gesture.
X To select the menu item: swipe up, down, to
the left or right.
X Press the touchpad.
X To move the digital map: swipe in all direc-
tions.
Use a two-finger swiping gesture , e.g. to use
these functions:
X To show or hide the audio menu: swipe up
or down with two fingers.
X To increase or reduce the vehicle settings
and sound settings: turn two fingers clock-
wise or anti-clockwise.
X To zoom in and out of the map: move two
fingers together or apart.
Character input with handwriting rec-
ognition Entering characters
X Use one finger to write characters on the sur-
face.
The character is entered in the input line. If
the character that you have entered can be
interpreted in different ways, the suggested
characters are displayed.
X If character suggestions are shown, turn and
press the controller.
X Resume character input on the touchpad. Handwriting recognition
:
Active input line
; Enters a space
= Character input on the touchpad
? Deletes characters (example: COMAND
Online)
X To display the menu: press the touchpad. :
Exits the menu
; Returns to handwriting recognition
= Uses the phone book or text templates
(COMAND Online)
? Selects the input line or to change the posi-
tion of the cursor
A Switches the language
B Finishes character entry
X To select the input line: selectp.
X Swipe up or down.
X To move the cursor within the input line:
select p.
X Swipe to the left or right.
X To delete characters: swipe to the left if an
input line is selected.
X To confirm the entry: press the touchpad.286
Operating systemMultimedia system
Switching the handwriting recognition
read-aloud function on and off
Multimedia system:
X Select Vehicle
VehicleQSystem set‐ System set‐
tings
tingsQTouchpad TouchpadQRead out hand‐ Read out hand‐
writing recognition
writing recognition.
The read-aloud function is switched on Oor
off ª.
Quick access for audio Changing the station/music track
Depending on the audio source that is currently
activated, you can use this function to select thenext station or music track.
X Swipe upwards with two fingers on the touch-
pad.
The current audio source is displayed.
X To select the previous or next station/
music track:
swipe to the left or right.
The selected station/music track is played.
Switching the character entry between
touchpad and controller Requirement: an input line for text, numbers or
characters has been selected.
X To switch to the controller: press the con-
troller.
Character entry using the controller is active.
X To switch to the touchpad: press the touch-
pad with your finger.
Handwriting recognition on the touchpad is
active. Favourites
Calling up and exiting favourites X
To call up: press thegbutton on the con-
troller or on the touchpad.
X Select a favourite, e. g. Vehicle
Vehicle.
The favourites are displayed.
X To exit: press the gbutton again.
Adding favourites Adding a predefined favourite
:
To add a new favourite
; To rename a selected favourite
= To move a selected favourite
? To delete a selected favourite
X Press the gbutton.
X Slide 6the controller.
The menu bar is shown.
X Select Reassign Reassign.
The categories are displayed.
X Select a category.
The favourites are displayed.
X Select a favourite.
X Add a favourite at the desired position.
If a favourite has already been added at this
position, it will be overwritten.
Adding your own favourite
X Select Vehicle VehicleQClimate control Climate control.
X Press and hold the gbutton until the
favourites are displayed.
X Add a favourite at the desired position.
If a favourite has already been added at this
position, it will be overwritten. Operating system
287Multimedia system Z
Climate control settings
General notes You can adjust the climate control settings
using the climate control bar or the climate con-
trol menu.
Important climate control functions can be set
in the climate control bar:
R Temperature
R Airflow
R Air distribution
The climate control bar is visible in most dis-
plays.
You can find all available climate control func-
tions in the climate control menu. You can use
the climate control bar to switch to the climate
control menu.
Overview Climate control bar (COMAND Online)
: Adjusts temperature, air distribution on the
left and airflow, displays the current settings
; Calls up the climate control menu, displays
the current cooling and climate mode set-
tings
= Adjusts temperature and air distribution on
the right, displays the current settings
There may be fewer settings or none, depending on your vehicle's equipment.
Calling up the climate control bar Multimedia system:
X Select Vehicle
Vehicle.
The vehicle menu appears.
X Slide 6the controller repeatedly until the
climate control bar is activated. Calling up the climate control menu Multimedia system:
X Select Vehicle Vehicle.
The vehicle menu appears.
X Slide 6the controller repeatedly until the
climate control bar is activated.
X To select from climate control bar ;: turn
and press the controller.
The menu for selecting climate control func-
tions is activated.
X To select a climate function: turn and press
the controller.
The selected climate control function
appears.
Settings in the climate menu Setting the climate mode
The climate mode determines the type of air-
flow. The setting is active when the air-condi-
tioning system is set to Ã(Ypage 127).
X Call up the climate control menu
(Y page 288).
X To select Climate mode
Climate mode: turn and press the
controller.
X To change the setting: turn the controller.
X To exit the menu: press the%button.
The climate mode bar displays the current air-
flow setting: DIFFUSE DIFFUSE,MEDIUM
MEDIUMorFOCUS
FOCUS.
Switching the ionisation on/off
The ionisation has a cleansing effect on the air in the vehicle interior. For further information, see (Y page 130).
X Call up the climate control menu
(Y page 288).
X To select Ionisation
Ionisation: turn and press the
controller.
The setting element is active.
X To switch the ionisation on or off: turn the
controller.
X To exit the menu: press the%button. 288
Operating systemMulti
media system
Settings in the bottom bar of the cli-
mate control menu Activating/deactivating cooling with air
dehumidification
X Call up the climate control menu
(Y page 288).
X Slide 6the controller repeatedly until the
bottom bar is activated.
X To select O OA/C
A/C: turn and press the control-
ler.
X Switch cooling with air dehumidification on
O or off ª.
i The current status of the cooling function is
displayed in the climate control bar: A/C ON
– activated, A/C OFF – deactivated.
i Deactivating the cooling with air dehumidi-
fication function reduces fuel consumption.
Synchronising the climate control set-
tings
Use O
O Sync. Sync. (synchronisation) to select the
climate control setting for all zones together O
or separately ª.
X Call up the climate control menu
(Y page 288).
X Slide 6the controller repeatedly until the
bottom bar is activated.
X To select O
O Sync. Sync.: turn and press the con-
troller.
X Switch the synchronisation function on Oor
off ª.
For further information on synchronising cli-
mate control settings, see (Y page 128).Navigation mode
Important safety notes G
WARNING
Operating the integrated information systems and communications equipment in the vehicle
while driving will distract you from traffic con-
ditions. You could then lose control of the
vehicle. There is a risk of an accident.
Only operate these devices if road traffic con-
ditions permit. If you are unsure about the surrounding conditions, pull over to a safe
location and make entries only while the vehi-
cle is stationary.
You must observe the legal requirements for the country in which you are currently driving whenoperating the navigation system.
General notes Correct functioning of the navigation system
depends, amongst other things, on GPS recep-
tion. In certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
multi-storey car parks.
Audio 20 is equipped with Garmin ®
MAP PILOT
(see the manufacturer's operating instructions).
The Garmin ®
MAP PILOT operating instructions
are stored on the SD card as a PDF file. The SD card box contains a quick guide.
The following descriptions apply to navigation
with COMAND Online. Further information can
be found in the Digital Owner's Manual.
Selecting a route type and route options Multimedia system:
X Select Navi
NaviQNavigation Navigation.
X Select Options OptionsQRoute settings Route settings.
i If route guidance is active, first slide
6the
controller and show the menu.
X Select a route type.
Notes for route types:
R Eco route
Eco route
Calculates an economical route.
R Dynamic route Dynamic route
Traffic reports on the route for the route guid-
ance are taken into account.
R Calculate alternative routes Calculate alternative routes
Different routes are being calculated. Instead
of Start Start, select the Continue
Continuemenu item.
X To avoid/use route options: selectAvoid
Avoid
options
options.
X Select a route option.
Notes for route options:
R Use toll roads
Use toll roads Operating system
289Multimedia system Z
The route calculation includes roads which
require you to pay a usage fee (toll).
R Use vignette roads Use vignette roads (not available in all
countries)
The route calculation includes roads which
require you to pay a time-based fee (vignette).
A vignette allows temporary use of the route
network, e. g. 10 days or 1 year.
Entering an address Multimedia system:
X Select Navi
NaviQNavigation Navigation.
X Select Destination
Destination QAddress entryAddress entry.
i If route guidance is active, first slide
6the
controller and show the menu.
Enter an address, e.g. as follows:
R town or postcode, street, house number
R country, town or postcode
R town or postcode, centre
R street, town or postcode, junction
X Select Town
Town.
The town in which the vehicle is currently
located (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
X Enter the town.
The Gsymbol: the location is contained on
the digital map multiple times.
X To switch to the list: slide5the control-
ler.
X Select the location.
If available, the postcode is shown. If there
are different postcodes available for the loca-
tion, the corresponding digits are displayed
with an X
X.
X Enter the street and house number.
The address is in the menu.
Further options for destination entry:
R Keyword search
The keyword search finds destinations using
fragments of words.
R select the last destination
R select a contact
R select a POI
You can search for a POI by location, name or
telephone number.
R select destination on the map
R enter intermediate destination You can map the route to the destination
yourself with up to four intermediate destina-
tions.
R select travel guide destination (only available
for selected European countries)
R select destinations from Mercedes-Benz
Apps
R select geo-coordinates
Calculating the route Prerequisite: the address has been entered and
is in the menu.
X Select Start StartorContinue
Continue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish to end the current route guidance.
X Select Yes
YesorSet as intermediate des‐
Set as intermediate des‐
tination
tination.
Yes Yes cancels the current route guidance and
starts route calculation to the new destina-
tion.
Set as intermediate destination Set as intermediate destination adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list. Connecting the mobile phone
Requirements For telephony via the Bluetooth
®
interface, you
require a Bluetooth ®
-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system:
X Select Vehicle VehicleQSystem set‐ System set‐
tings
tingsQActivate Bluetooth Activate Bluetooth.
X Activate Bluetooth ®
O.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions). 290
Operating systemMultimedia system
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information will be transmitted after you
connect:
R Phone book
R Call lists
R Messages
i Further information on suitable mobile
phones can be obtained on the Internet at:
http://www.mercedes-benz.com/
connect
Searching for and authorising a mobile
phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorise (con-
nect) it. Depending on the mobile phone, author-
isation takes place by means of Secure Simple
Pairing or by entering a passkey. The multimedia
system automatically makes the procedure that is relevant for your mobile phone available. The
mobile phone is always connected automati-
cally after authorisation. Further information on using a mobile phone with the multimedia sys-
tem (see the Digital Owner's Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Audio 20:
X Select Tel/
Tel/®QConnect Connect
device deviceQSearch for phones Search for phonesQStart Start
search
search .
The available mobile phones are displayed.
COMAND Online:
X Select Telephone
TelephoneQConnect Connect
device
deviceQSearch for phones Search for phonesQStart Start
search
search .
The available mobile phones are displayed. Symbols in the device list Sym-
bol Explanation
Ï
New mobile phone found, not yet
authorised.
Ñ
Mobile phone is authorised, but is
not connected.
#
Mobile phone is authorised and
connected.
Connecting the mobile phone
Authorisation using Secure Simple Pairing:
X Select the mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
X If codes match: selectYes Yeson the multimedia
system.
X Confirm the code on the mobile phone.
Depending on the mobile phone used, con-
firm the connection to the multimedia system
and for the PBAP and MAP Bluetooth ®
pro-
files. The prompt to confirm may take up to
two minutes to be displayed (see the manu-
facturer's operating instructions).
X If the codes are different: selectNo Noon the
multimedia system.
The process is cancelled.
Repeat authorisation.
Authorisation by entering a passkey (passcode): X Select the Bluetooth ®
name of the mobile
phone.
The input menu for the passkey is displayed.
X Choose a one- to sixteen-digit number com-
bination as a passkey.
X Enter the passkey on the multimedia system.
X Press ¬to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man- ufacturer's operating instructions).
i Mobile phones that are connected to the
optionally available telephone module with
Bluetooth ®
(SAP profile) are displayed sepa- Operating system
291Multimedia system Z
i
Please observe the messages in the mobile
phone. If necessary, you will be asked to con-
firm further profile requests.
Switching between mobile phones If you have authorised more than one mobile
phone on the module, you can switch between
the individual phones.
X Select the mobile phone under MB MBSAP SAP mod‐
mod‐
ule phones
ule phones.
X Confirm the connection request; see the man-
ufacturer's operating instructions.
X Where necessary, enter the SIM card PIN into
the multimedia system and confirm.
Data modem mode X
Connect the mobile phone to the module
(Y page 293).
or
X Insert the SIM card into the SIM card slot on
the module (Y page 293).
X Before connecting for the first time, enable
the module for Internet access and select the network provider in the multimedia system;
see the Digital Owner's Manual.
Use as a data modem is automatically activa- ted.
X Activate/deactivate data roaming; see Digital
Owner's Manual.
For further information on data mode without
telephony with COMAND Online; see the Digital Owner's Manual.
Settings Storing/deleting the SIM card PIN
Multimedia system:
X Select Connect
Connect device deviceQMB MBSAP
SAP module
module
phones
phones.
X Highlight the mobile phone.
X To select G: navigate to the right.
X Activate Oor deactivate ªStore PINStore PIN.
For more information on further settings; see
the Digital Owner's Manual.
Transferring the phone book In order to use the phone book of the mobile
phone via the multimedia system, the phone
book must be transferred using the module. The transfer of data may take up to ten minutes.
Transmission occurs automatically after a Blue- tooth ®
connection is automatically established.
Text messages Requirements
The module is connected with the mobile phone
(Y page 293) or is being used in the SIM card
mode (Y page 293).
Activating/deactivating text message
downloading from the mobile phone Dial number Function
00080 Text message down-
loading is deactiva-
ted.
00081 Text message down-
loading is activated.
For further information on receiving text mes-
sages when using the telephone module; see
Digital Owner's Manual.
Charging a mobile phone X
Slide cover ;on the module in the direction
of the arrow and remove it.
X Connect the mobile phone via a USB data
cable with USB port :. Media mode
General notes If you wish to play external media sources, the
default display must already be turned on. Fur-294
Operating systemMultimedia system