Page 232 of 342

ProblemPossible causes/consequences andMSolutions
ü
The red seat belt warn-
ing lamp lights up after
the drive system starts,
as soon as the driver's
or the front-passenger
door is closed.The driver or front passenger has not fastened their seat belt.
XFasten your seat belt (Ypage 44).
The warning lamp goes out.
There are objects on the front-passenger seat.
XRemove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out.
ü
The red seat belt warn-
ing lamp flashes and an
intermittent audible
warning sounds.The driver or front passenger has not fastened their seat belt. The
vehicle is being driven faster than 15 mph (25 km/h) or has briefly been driven faster than 15 mph (25 km/h).
XFasten your seat belt (Ypage 44).
The warning lamp goes out and the intermittent warning tone
ceases.
There are objects on the front-passenger seat. The vehicle is being
driven faster than 15 mph (25 km/h) or has briefly been driven
faster than 15 mph (25 km/h).
XRemove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out and the intermittent warning tone
ceases.
230Warning and indicator lamps in the instrument cluster
On-board computer and displays
Page 235 of 342

ProblemPossible causes/consequences andMSolutions
!֌
é(USA only)
J (Canada only)
The yellow ABS, ESP
®,
ESP®OFF and
RBS (USA only)/brakes
(Canada only) warning
lamps are lit while the
drive system is running.
ABS is temporarily unavailable. Therefore, BAS, COLLISION PRE-
VENTION ASSIST PLUS, ESP®, EBD (electronic brake force distri-
bution), the HOLD function and hill start assist are also deactiva-
ted, for example.
Possible causes are:
RSelf-diagnosis is not yet complete.
RThe on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
GWARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect
may not be sufficient. If necessary, counteract the reduced regen-
erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is a risk of an accident.
XCarefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Warning and indicator lamps in the instrument cluster233
On-board computer and displays
Z
Page 239 of 342

ProblemPossible causes/consequences andMSolutions
֌
é(USA only)
J (Canada only)
The yellow ESP
®, ESP®
OFF and RBS (USA
only)/brakes (Canada
only) warning lamps are
lit while the drive sys-
tem is running.
ESP®, BAS, the HOLD function and hill start assist are temporarily
unavailable.
COLLISION PREVENTION ASSIST PLUS may also have failed.
ATTENTION ASSIST is deactivated.
Self-diagnosis is not yet complete.
GWARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect
may not be sufficient. If necessary, counteract the reduced regen-
erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XCarefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Warning and indicator lamps in the instrument cluster237
On-board computer and displays
Z
Page 240 of 342

ProblemPossible causes/consequences andMSolutions
F(USA only)
! (Canada only)
The red indicator lamp
for the electric parking
brake flashes or lights
up and/or the yellow
warning lamp for the
electric parking brake
lights up.XObserve the additional display messages in the multifunction
display.
6
The red restraint sys-
tem warning lamp is lit
while the drive system
is running.The restraint system is faulty.
GWARNING
The air bags or Emergency Tensioning Devices may either be trig-
gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XContact a qualified specialist workshop and have the restraint
system checked.
For further information about the restraint system, see
(
Ypage 40).
Drive system
ProblemPossible causes/consequences and MSolutions
Ý
The yellow battery
charge warning lamp is
on.The charge level of the high-voltage battery has dropped into the
reserve range.
XCharge the high-voltage battery.
238Warning and indicator lamps in the instrument cluster
On-board computer and displays
Page 241 of 342
Driving systems
ProblemPossible causes/consequences andMSolutions
·
The red distance warn-
ing lamp lights up while
the vehicle is in motion.
A warning tone also
sounds.You are approachin gavehicle or a stationary obstacle in your line
of travel at too highaspeed.
XBe prepared to brake immediately.
XPay careful attention to the traffic situation. You may have to
brake or take evasive action.
Fo r further information about the distance warning function of
COLLISION PREVENTION ASSIST PLUS, see (
Ypage 63).
Warning and indicator lamps in the instrument cluster239
On-board computer and displays
Z
Page 249 of 342

XMove the driver's or front-passenger seat
forward if necessary.
XFold seat backrest:back until it engages.
Red lock status indicator ;is no longer
visible.
XAdjust the head restraints if necessary
(
Ypage 92).
XMove the driver's or front-passenger seat
back if necessary.
Securing cargo
Cargo tie-down rings
General notes
Observe the following notes on securing
loads:
RObserve the loading guidelines
(
Ypage 242).
RSecure the load using the cargo tie-down
rings.
RDistribute the load on the cargo tie-down
rings evenly.
RDo not use elastic straps or nets to secure
a load, as these are only intended as an
anti-slip protection for light loads.
RDo not route tie-downs across sharp edges or corners.
RPad sharp edges for protection. Cargo compartment
:Cargo tie-down rings
Bag hook
GWARNING
The bag hooks cannot restrain heavy objects
or items of luggage. Objects or items of lug-
gage could be flung around and thereby hit
vehicle occupants when braking or abruptly
changing directions. There is a risk of injury.
Only hang light objects on the bag hooks.
Never hang hard, sharp-edged or fragile
objects on the bag hooks.
!The bag hook can bear a maximum load of
6.6lbs (3kg) and should not be used to
secure a load.
:Bag hook
Stowage areas247
Stowage and features
Z
Page 250 of 342

Cargo compartment cover
Important safety notes
GWARNING
On its own, the cargo compartment cover
cannot secure or restrain heavy objects,
items of luggage and heavy loads. You could
be hit by an unsecured load during sudden
changes in direction, braking or in the event of
an accident. There is an increased risk of
injury or even fatal injury.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping over, e.g. by
using tie downs, even if you are using the
cargo compartment cover.
!When loading the vehicle, make sure that
you do not stack the load in the cargo com-
partment higher than the lower edge of the side windows. Do not place heavy objects
on top of the cargo compartment cover.
!When removing and installing the cargo
compartment cover, ensure that its end
caps do not scrape the light-colored parts
of the vehicle.
The cargo compartment cover is located
behind the rear bench seat backrest.
Extending/retracting the cargo com-
partment cover
XTo extend: pull the cargo compartment
cover back by grab handle :and clip it into
retainers ;on the left and right.
XTo retract: unhook the cargo compartment
cover from retainers ;on the left and right
and guide it forwards by grab handle :
until it is fully retracted.
Installing/removing the cargo compart-
ment cover
XTo remove: make sure that the cargo com-
partment cover is rolled up.
XPush in the end cap of cargo compartment
cover :in the direction of the arrow on the
right or left-hand side using grip =on the
lower edge.
XPush cargo compartment cover :into
opposite anchorage ;.
XRemove cargo compartment cover :
upwards.
XTo install: set cargo compartment
cover :on the right or left-hand side in
anchorage ;.
XPush in the opposite end cap of cargo com-
partment cover :and insert cargo com-
partment cover :into opposite anchor-
age ;.
248Stowage areas
Stowage and features
Page 253 of 342

floor away so that it engages in the guide on
the upper level.
Cargo compartment floor;engages in
the upper position.
iCarry out this step using both hands.
XTo lower: raise cargo compartment
floor ;slightly using handle :and pull it
towards you.
XLower cargo compartment floor ;again
slowly. Whilst doing so, press the cargo
compartment floor into the lower level.
Cargo compartment floor ;engages in
the lower position.
Roof carrier
Important safety notes
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
You will find information on the maximum roof
load in the "Technical data" section
(
Ypage 338).
An incorrectly secured roof carrier or roof
load may become detached from the vehicle.
You must therefore ensure that you observe
the roof carrier manufacturer's installation
instructions.
Attaching the roof carrier
XOpen covers :carefully in the direction of
the arrow.
XFold covers :upwards.
XOnly secure the roof carrier to the anchor-
age points under covers :.
XObserve the manufacturer's installation
instructions.
Features
Cup holder
Important safety notes
GWARNING
The cup holder cannot hold a container secure
whilst traveling. If you use a cup holder whilst
traveling, the container may be flung around
and liquid may be spilled. The vehicle occu-
pants may come into contact with the liquid
and if it is hot, they may be scalded. You may
be distracted from the traffic conditions and
you could lose control of the vehicle. There is a risk of an accident and injury.
Only use the cup holder when the vehicle is
stationary. Only use the cup holder for con-
tainers of the right size. Always close the con-
tainer, particularly if the liquid is hot.
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants.
Features251
Stowage and features
Z