Tires
Display messagesPossible causes/consequences andMSolutions
Please Correct
Tire Pressure
The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
XCheck the tire pressures at the next opportunity (Ypage 309).
XIf necessary, correct the tire pressure.
XRestart the tire pressure monitor (Ypage 311).
Check TiresThe tire pressure in one or more tires has dropped significantly.
The wheel position appears in the multifunction display.
A warning tone also sounds.
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed
increase.
Rthey may wear excessively and/or unevenly, which may greatly
impair tire traction.
Rthe driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 153).
XCheck the tires and, if necessary, follow the instructions for a
flat tire (
Ypage 282).
XCheck the tire pressure (Ypage 309).
XIf necessary, correct the tire pressure.
Display messages22 3
On-board computer and displays
Z
Display messagesPossible causes/consequences andMSolutions
Warning Tire Mal‐
function
The tire pressure in one or more tires has dropped suddenly. The
wheel position appears in the multifunction display.
GWARNING
Driving withaflat tire poses a risk of the following hazards:
Raflat tire affects th e ability to steer or brake the vehicle.
Ryou could lose control of the vehicle.
Rcontinued driving withaflat tire will cause excessive heat build-
up and possibl yafire.
There is a risk of an accident.
XStop th e vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecur eth e vehicle against rolling away (Ypage 153).
XCheck thetires and , if necessary, follow the instructions fora
flat tire (
Ypage 282).
Tire Press. Moni‐
tor Currently
Unavailable
Because there is interferenc efrom a strong source of radio waves,
no signals from the tire pressure sensors are detected. The tire
pressure monitor is temporarily malfunctioning.
XDrive on.
The tire pressure monitor restarts automatically as soon as the
problem has been resolved.
TirePress. Sen‐
sor(s) Missing
There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire does not appear in the
multifunction display.
XHave the faulty tire pressure sensor replaced at a qualified spe-
cialist workshop.
Tire Pressure Mon‐
itor Inoperative
No Wheel Sensors
The wheels mounted do not haveasuitable tire pressure sensor.
The tire pressure monitor is deactivated.
XMount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
fo rafew minutes.
Tire Press. Moni‐
tor Inoperative
The tire pressure monitor is faulty.
XVisit a qualified specialist workshop.
224Display messages
On-board computer and displays
SmartKey
Display messagesPossible causes/consequences andMSolutions
Â
Key Does Not
Belong to Vehicle
You have put the wrong SmartKey in the ignition lock.
XUse the correct SmartKey.
Â
TakeYourKeyfrom
Ignition
The SmartKey is in the ignition lock.
XRemove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
XVisit a qualified specialist workshop.
Â
ReplaceKeyBattery
The SmartKey battery is discharged.
XChange the battery (Ypage 75).
Â
Don't Forget Your
Key
The display message is shown for a maximum of 60 seconds and
is only a reminder.
You open the driver's door with the drive system switched off. The
SmartKey is not in the ignition lock.
XTake the SmartKey with you when you leave the vehicle.
Â
Key Not Detected
(red display message)
The SmartKey is not in the vehicle.
A warning tone also sounds.
If the drive system is switched off, you can no longer lock the
vehicle centrally or start the drive system.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 153).
XLocate the SmartKey.
There is interference from a strong source of radio waves, and as
a result the key is not detected while the drive system is running.
A warning tone also sounds.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 153).
XInsert the SmartKey into the ignition lock and bring into key
mode.
228Display messages
On-board computer and displays
ProblemPossible causes/consequences andMSolutions
$(USA only)
J (Canada only)
The red brake system
warning lamp is lit while
the drive system is run-
ning. A warning tone
also sounds.There is not enough brake fluid in the brake fluid reservoir.
GWARNING
The braking effect may be impaired.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
XSecure the vehicle against rolling away (Ypage 153).
XDo not add brake fluid. Adding more will not remedy the mal-
function.
XConsult a qualified specialist workshop.
XObserve the additional display messages in the multifunction
display.
!֌
é (USA only)
J (Canada only)
The yellow ABS, ESP
®,
ESP®OFF and
RBS (USA only)/brakes
(Canada only) warning
lamps are lit while the
drive system is running.
ABS (Anti-lock Braking System) is deactivated due to a malfunc-
tion. Therefore, BAS (Brake Assist), COLLISION PREVENTION
ASSIST PLUS, ESP
®(Electronic Stability Program), RBS, the HOLD
function and hill start assist are also deactivated, for example.
ATTENTION ASSIST is deactivated.
GWARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make
an additional effort to apply the brake yourself, the braking effect
may not be sufficient. If necessary, counteract the reduced regen-
erative braking effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If the ABS control unit is malfunctioning, other systems may also
not be available, e.g. the navigation system.
232Warning and indicator lamps in the instrument cluster
On-board computer and displays
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if
you mount tires that do not feature run-flat
properties, e.g. winter tires. A TIREFIT kit maybe obtained from a qualified specialist work-
shop.
Information on changing and mounting
wheels (
Ypage 323).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(
Ypage 153).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the drive system.
XVehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
XVehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(
Ypage 131).
XMake sure that the passengers are not
endangered as they do so. Make sure that
no one is near the danger area while a
wheel is being changed. Anyone who is not directly assisting in the wheel change
should, for example, stand behind the bar-
rier.
XGet out of the vehicle. Pay attention to traf-
fic conditions when doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking next to the tire size designation, the load-
bearing capacity and the speed index
(
Ypage 317).
MOExtended tires may only be used in con-
junction with an active tire pressure monitor.
If a pressure loss warning message
appears in the multifunction display:
Robserve the instructions in the display mes-
sages (
Ypage 223).
Rcheck the tire for damage.
Rif driving on, observe the following notes.
The driving distance possible in run-flat mode
is approximately 50 miles (80 km) when the
vehicle is partially laden. When the vehicle is
fully laden it is approximately
19 miles(30 km).
In addition to the vehicle load, the driving dis-
tance possible depends upon:
Rvehicle speed
Rroad condition
Routside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving condi-
tions or maneuvers, or it can be increased
through a moderate style of driving.
The driving distance possible in run-flat mode
is counted from the moment the tire pressure
loss warning appears in the multifunction dis-
play.
You must not exceed a maximum speed of
50 mph (80 km/h).
Flat tire283
Breakdown assistance
When replacing one or all tires, please
observe the following specifications for your
vehicle's tires:
Rsize
Rtype and
Rthe "MOExtended" mark
If a tire has gone flat and cannot be replaced
with a MOExtended tire, a standard tire may
be used as a temporary measure. Make sure
that you use the proper size and type (sum-
mer or winter tire).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if
you mount tires that do not feature run-flat
properties, e.g. winter tires. A TIREFIT kit may
be obtained from a qualified specialist work-
shop.
Important safety notes
GWARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
Ryou hear banging noises.
Rthe vehicle starts to shake.
Ryou see smoke and smell rubber.
RESP®is intervening constantly.
Rthere are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case.
TIREFIT kit
Important safety notes
TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to
0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tem-
peratures down to Ò4‡(Ò20 †).
GWARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown assis-
tance, as it is unable to seal the tire properly:
Rthere are cuts or punctures in the tire larger
than those mentioned above.
Rthe wheel rim is damaged.
Ryou have driven at very low tire pressures or on a flat tire.
There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop.
GWARNING
The tire sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tire sealant away
from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
RRinse off the tire sealant from your skin
immediately with water.
RIf the tire sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
RIf tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
RImmediately change out of clothing which
has come into contact with tire sealant.
RIf an allergic reaction occurs, seek medical
attention immediately.
284Flat tire
Breakdown assistance
!When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be
raised or the entire vehicle raised and
transported.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!To tow vehicles with KEYLESS-GO, use
the SmartKey instead of the Start/Stop
button. The transmission may otherwise
shift to position Pwhen you open the driv-
er's or front-passenger door, which could
damage the transmission.
Observe the legal requirements for the rele-
vant countries when towing away.
Make sure that no charging cable is plugged
in. The parking lock cannot be released if a
charging cable is plugged in.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
RTransporting the vehicle
As a rule, you should have the vehicle trans-
ported.
RTowing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must
always be transported if:
Rthe multifunction display is not working
Rone of more of the following warning lamps
is lit up:
-Drive system
-12 V battery
Rone or both of the following display mes-
sages have appeared:
-Stop Switch Engine off
-Do Not Shift Gears Visit Dealer
Ryou have to tow the vehicle over a longer
distance than 30 miles (50 km).
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board voltage.
If the on-board voltage is low or there is a
system malfunction, it is possible that:
Rthe electric parking brake may not be
applied in certain circumstances, or
Rthe transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before
the vehicle is towed (
Ypage 198). You could
otherwise be locked out when pushing or
towing the vehicle.
Towing295
Breakdown assistance
Z
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear
and at the front, under covers :.
XRemove the towing eye from the stowage
space.
The towing eye is located in the stowage
well under the cargo compartment floor.
Vehicles with the TIREFIT kit: the to wing
eye is beneath the tire inflation compres-
sor.
XPress the mark on cover :inwards in the
direction of the arrow.
XTake cover :off the opening.
XScrew in the towing eye clockwise to the
stop.
Removing the towing eye
XUnscrew and remove the towing eye.
XPlace the towing eye in the stowage well
beneath the cargo compartment floor in
the cargo compartment (
Ypage 282).
XVehicles with the TIREFIT kit: put back the
tire inflation compressor.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 294).
XOn vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the SmartKey instead of the Start /S top
button (
Ypage 132).
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the
Sm artKey from the ignition lock. In order to
ensure that the transmission stays in position
N when towing the vehicle, you must observe
the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XSh ift the transmission to position N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(
Ypage 102).
XLeave the SmartKey in position 2in the
ignition lock.
If the 12 V battery indicator lamp lights up,
you must observe the following points:
XPull over and stop the vehicle safely as soon
as possible, paying attention to road and
traff iccond itions.
XShift the transmission to position P.
XApply the electric parking brake.
iIn order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
tion switch, the hazard warning lamp starts
flashing again.
296Towing
Breakdown assistance