Allow the frozen battery to thaw out before
charging it or jump-starting.
!Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
!Onlycharge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (
Ypage 292).
XOpen the hood.
XConnect the battery charger to the positive terminal and ground point in the same
order as when connecting the donor bat-
tery in the jump-starting procedure
(
Ypage 292).
If the indicator/warning lamps do not light up
at low temperatures, it is very likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a
thawed-out battery may be shorter. The start-
ing characteristics can be impaired, particu-
larly at low temperatures. Have the thawed-
out battery checked at a qualified specialist
workshop.
Only charge the installed battery with a bat-
tery charger which has been tested and
approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes-
Benz vehicles and tested and approved by
Mercedes-Benz is available as an accessory.
It permits the charging of the battery in its
installed position. Contact an authorized
Mercedes-Benz Center for further informa-
tion and availability. Read the battery charg-
er's ope rating instructions before charging
the battery.
High-voltage battery – important
safety notes
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
The vehicle's high voltage electrical system is
under high voltage.
RDo not handle high-voltage components orthe orange cables of the vehicle's high-volt-
age electrical system.
RDo not touch high-voltage components or
the orange cables of the high-voltage elec-
trical system when a vehicle has been
involved in a crash.
RDo not touch any damaged components or
the damaged orange cables of the vehicle's
high-voltage electrical system.
RDo not remove the covers of the high-volt-
age electrical system components that are
marked with a warning sticker.
Do not leave the vehicle parked for longer
than 14 days with a high-voltage battery con- dition of charge below 20%.
You can check the condition of charge in the
charge level display (
Ypage 184).
If you park the vehicle and leave it stationary
for longer periods, connect it to a power sup-
ply.
290Batteries
Breakdown assistance
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer thansix weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and
seek advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
iVery low or very high outside tempera-
tures can impair the function of the high-
voltage battery (
Ypage 143). This can also
occur when the vehicle engine is switched
off (
Ypage 143).
Batteries291
Breakdown assistance
Z
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a
positive terminal and a ground point, in the engine compartment.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion. Allow the frozen battery to thaw out before charging it or jump-starting.
!Avoid repeated and lengthy starting attempts.
Do not use a rapid-charging device to start the engine.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge the battery. The service life of a thawed-out battery may be shorter. Have the thawed-out
battery checked at a qualified specialist workshop.
If the 12 V battery is discharged, or after the vehicle has been jump-started, the Service
RequiredDoNotShiftGearsVisitDealermessage appears. There is a malfunction in
the on-board voltage. Visit a qualified specialist workshop immediately.
292Jump-starting
Breakdown assistance
!When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be
raised or the entire vehicle raised and
transported.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!To tow vehicles with KEYLESS-GO, use
the SmartKey instead of the Start/Stop
button. The transmission may otherwise
shift to position Pwhen you open the driv-
er's or front-passenger door, which could
damage the transmission.
Observe the legal requirements for the rele-
vant countries when towing away.
Make sure that no charging cable is plugged
in. The parking lock cannot be released if a
charging cable is plugged in.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
RTransporting the vehicle
As a rule, you should have the vehicle trans-
ported.
RTowing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must
always be transported if:
Rthe multifunction display is not working
Rone of more of the following warning lamps
is lit up:
-Drive system
-12 V battery
Rone or both of the following display mes-
sages have appeared:
-Stop Switch Engine off
-Do Not Shift Gears Visit Dealer
Ryou have to tow the vehicle over a longer
distance than 30 miles (50 km).
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board voltage.
If the on-board voltage is low or there is a
system malfunction, it is possible that:
Rthe electric parking brake may not be
applied in certain circumstances, or
Rthe transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before
the vehicle is towed (
Ypage 198). You could
otherwise be locked out when pushing or
towing the vehicle.
Towing295
Breakdown assistance
Z