Black plate (531,1)
CAUTION
If the automatic transaxle warning
light/warning indication illuminates,
the transaxle has an electrical
problem. Continuing to drive your
Mazda in this condition could cause
damage to your transaxle. Consult
an Authorized Mazda Dealer as soon
as possible.
qIf the power steering malfunction
warning indication/indicator light
is indicated
Type A/Type B
The power steering malfunction indicator
light/warning indication illuminates or
flashes if there is a malfunction with the
power steering while the engine is
running.
If the indicator light/warning indication
illuminates or flashes, park the vehicle in
a safe place immediately and stop the
engine.
If the indicator light/warning indication
does not turn off even if the engine is
restarted afterwards, consult an
Authorized Mazda Dealer.NOTE
lIf the indicator light/warning indication
illuminates or flashes, the power steering
will not operate normally. If this happens,
the steering wheel can still be operated,
however, the operation may feel heavy
compared to normal, and the steering
wheel could vibrate when turning.
lRepeatedly jerking the steering wheel left
and right while the vehicle is stopped or
moving extremely slowly will cause the
power steering system to go into protective
mode which will make the steering feel
heavy, but this does not indicate a problem.
If this occurs, park the vehicle safely and
wait several minutes for the system to
return to normal.
qIf the air bag/front seat belt
pretensioner system warning light
illuminates or flashes
A system malfunction is indicated if the
warning light constantly flashes,
constantly illuminates or does not
illuminate at all when the ignition is
switched ON. If any of these occur,
consult an Authorized Mazda Dealer as
soon as possible. The system may not
operate in an accident.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-29
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Form No.8DV2-EA-14K
Black plate (544,1)
Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer. For more information, go to NHTSA
website www.safercar.gov (VEHICLE SHOPPERS→Air Bags→Air Bag FAQs→Air Bag
Deactivation).
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP 2.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management or it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on“Contact Us”located on the“Inside Mazda”tab, or at the bottom of the
page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
8-2
Customer Information and Reporting Safety Defects
Customer Assistance
CX-5_8DV2-EA-14K_Edition3 Page544
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Form No.8DV2-EA-14K
Black plate (547,1)
6. You are required to use BBB AUTO LINE before asserting in court any rights or
remedies conferred by California Civil Code Section 1793.22. You are also required to
use BBB AUTO LINE before exercising rights or seeking remedies created by Title I of
the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies not created by California Civil Code Section
1793.22 or Title I of the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
7. California Civil Code Section 1793.2 (d) requires that, if Mazda or its representative is
unable to repair a new motor vehicle to conform to the vehicle's applicable express
warranty after a reasonable number of attempts, Mazda may be required to replace or
repurchase the vehicle. California Civil Code Section 1793.22 (b) creates a presumption
that Mazda has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within 18 months from delivery to the buyer or 18,000
miles on the vehicle's odometer, whichever occurs first, one or more of the following
occurs:
lThe same nonconformity [a failure to conform to the written warranty that
substantially impairs the use, value or safety of the vehicle] results in a condition that
is likely to cause death or serious bodily injury if the vehicle is drivenANDthe
nonconformity has been subject to repair two or more times by Mazda or its agents
ANDthe buyer or lessee has directly notified Mazda of the need for the repair of the
nonconformity; OR
lThe same nonconformity has been subject to repair 4 or more times by Mazda or its
agentsANDthe buyer has notified Mazda of the need for the repair of the
nonconformity; OR
lThe vehicle is out of service by reason of repair of nonconformities by Mazda or its
agents for a cumulative total of more than 30 calendar days after delivery of the
vehicle to the buyer.
NOTICE TO Mazda AS REQUIRED ABOVE SHALL BE SENT TO THE
FOLLOWING ADDRESS:
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618
ATTN: Customer Mediation
8. The following remedies may be sought in BBB AUTO LINE: repairs, reimbursement
for money paid to repair a vehicle or other expenses incurred as result of a vehicle
nonconformity, repurchase or replacement of your vehicle, and compensation for
damages and remedies available under Mazda's written warranty or applicable law.
9. The following remedies maynotbe sought in BBB AUTO LINE: punitive or multiple
damages, attorneys' fees, or consequential damages other than as provided in California
Civil Code Section 1794 (a) and (b).
Customer Information and Reporting Safety Defects
Customer Assistance
8-5
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Form No.8DV2-EA-14K
Black plate (563,1)
Event Data Recorder (U.S.A. and Canada)
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near crash-like situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in understanding how a vehicle’s systems
performed. The EDR is designed to record data related to vehicle dynamics and safety
systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
· How various systems in your vehicle were operating;
· Whether or not the driver and passenger safety belts were buckled/fastened;
· How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
· How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in which crashes
and injuries occur.
NOTE:
EDR data are recorded by your vehicle only if a non-trivial crash or near crash-like
situation occurs; no data are recorded by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash location) are recorded. However, other
parties, such as law enforcement, could combine the EDR data with the type of personally
identifying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle
or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law
enforcement, that have the special equipment, can read the information if they have access
to the vehicle or the EDR.
Mazda will not disclose any of the data recorded in an EDR to a third party unless:
lA written agreement from the vehicle owner or the lessee is obtainedlOfficially requested by the police or other law enforcement authoritieslUsed as a defense for Mazda in a law suit, claim, or arbitrationlOrdered by a judge or court
However, if necessary Mazda will:
lUse the data for research on Mazda vehicle performance, including safety.lDisclose the data or the summarized data to a third party for research purposes without
disclosing vehicle or owner identification information.
Customer Information and Reporting Safety Defects
Event Data Recorder
8-21
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Form No.8DV2-EA-14K
Black plate (569,1)
H
“H”is the speed rating. The speed rating denotes the maximum speed for which the use of
the tire is rated.
Letter Rating Speed Rating
Q 99 mph
R 106 mph
S 112 mph
T 118 mph
U 124 mph
H 130 mph
V 149 mph
W 168
*mph
Y 186*mph
*For tires with a maximum speed capability over 149 mph, tire manufacturers sometimes use the letters ZR. For
tires with a maximum speed capability over 186 mph, tire manufacturers always use the letters ZR.
MS or M/S: Mud and Snow
AT: All Terrain.
AS: All Season. The“M
S”or“M/S”indicates that the tire has some functional use in
mud and snow.
U.S. DOT Tire Identification Number (TIN)
This begins with the letters“DOT”which indicates the tire meets all federal standards. The
next two numbers or letters are the plant code where it was manufactured, and the last four
numbers represent the week and year the tire was manufactured. For example, the numbers
457 means the 45st week of 1997. After 2000 the numbers go to four digits. For example,
the number 2102 means the 21th week of 2002. The other numbers are marketing codes
used at the manufacturer's discretion. This information is used to contact consumers if a tire
defect requires a recall.
Tire Ply Composition and Materials Used
The number of plies indicates the number of layers of rubber-coated fabric in the tire. In
general, the greater the number of plies, the more weight a tire can support. Tire
manufacturers also must indicate the tire materials, which include steel, nylon, polyester,
and other.
Maximum Load Rating
This number indicates the maximum load in kilograms and pounds that can be carried by
the tire.
Maximum Permissible Inflation Pressure
This number is the greatest amount of air pressure that should ever be put in the tire under
normal driving conditions.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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Form No.8DV2-EA-14K
Black plate (570,1)
Tread Wear, Traction and Temperature Grades
Tread wear:The tread wear grade is a comparative rating based on the wear rate of the tire
when tested under controlled conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half (1 1/2) times as well on the
government course as a tire graded 100.
Traction:The traction grades, from highest to lowest are AA, A, B, and C. The grades
represent the tire's ability to stop on wet pavement as measured under controlled conditions
on specified government test surfaces of asphalt and concrete. A tire marked C may have
poor traction performance.
Temperature:The temperature grades are A (the highest), B and C, representing the tire's
resistance to the generation of heat and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory test wheel.
Snow Tires
In some heavy snow areas, local governments may require true snow tires, those with very
deeply cut tread. These tires should only be used in pairs or placed on all four wheels.
Make sure you purchase snow tires that are the same size and construction type as the other
tires on your vehicle.
SAFETY WARNING
The following safety warning appears on the tire's sidewall.
SERIOUS INJURY MAY RESULT FROM:
lEXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER MOUNTING-
MATCH TIRE DIAMETER TO RIM DIAMETER; NEVER EXCEED 40 psi (275 kPa)
TO SEAT BEADS-ONLY SPECIALLY TRAINED PERSONS SHOULD MOUNT
TIRES.
lTIRE FAILURE DUE TO UNDER-INFLATION/OVERLOADING/DAMAGE-
FOLLOW OWNER'S MANUAL AND PLACARD IN VEHICLE-FREQUENTLY
CHECK INFLATION PRESSURE AND INSPECT FOR DAMAGE.
8-28
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
CX-5_8DV2-EA-14K_Edition3 Page570
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Form No.8DV2-EA-14K
Black plate (605,1)
qAir Conditioner
The type of refrigerant used is indicated on a label attached to the inside of the engine compartment. Check the
label before recharging the refrigerant. Refer to Climate Control System on page 5-2.
Item Classification
Refrigerant Type HFC134a (R-134a)
qLight Bulbs
Exterior light
Light bulbCategory
Wattage UNECE
*1(SAE)
HeadlightsHalogen
headlightsHigh beam 60 HB3 (9005)
Low beam 55 H11 (H11)
LED headlightsHigh beam LED
*2―(―)
Low beam LED*2―(―)
Daytime running lightsWith halogen
headlights60 HB3 (9005)
Daytime running lights/Parking
lightsWith LED headlights LED
*2―(―)
Front turn signal lights/Parking
lights (Front side-marker lights)With halogen
headlights27/8―(1157NA)
Front turn signal lights/Front
side-marker lightsWith LED headlights 28/8―(7444NA)
Fog lights
íWith halogen
headlights55 H11 (H11)
With LED headlights LED
*2―(―)
Side turn signal lights LED*2―(―)
High-mount brake light LED*2―(―)
Rear turn signal lights 21 WY21W (7443NA)
Brake lights/TaillightsWith halogen
headlights21/5 W21/5W (7443)
With LED headlights LED
*2―(―)
Taillights (Liftgate side)With halogen
headlights5 W5W (―)
With LED headlights LED
*2―(―)
Rear side-marker lightsWith halogen
headlights5 W5W (―)
With LED headlights LED
*2―(―)
Reverse lights 18 W16W (921)
License plate lights 5 W5W (―)
*1 UNECE stands for United Nations Economic Commission for Europe.
*2 LED is the abbreviation for Light Emitting Diode.
Specifications
9-7íSome models. CX-5_8DV2-EA-14K_Edition3 Page605
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Form No.8DV2-EA-14K