
Cleaning Leather Seats................................311
Repairing Minor Paint Damage...................311
Cleaning the Alloy Wheels...........................311
Vehicle Storage
.............................................312
Wheels and Tires
Temporary Mobility Kit.................................314
Tire Care.........................................................327
Using Summer Tires
.....................................341
Using Snow Chains
......................................342
Tire Pressure Monitoring System.............342
Technical Specifications..............................347
Capacities and Specifications
Engine Specifications
..................................349
Motorcraft Parts
............................................350
Vehicle Identification Number...................351
Vehicle Certification Label..........................351
Transmission Code Designation..............352
Capacities and Specifications...................353
Audio System
General Information.....................................358 Audio Unit -
Vehicles With: Premium AM/
FM/CD.........................................................359
Media Hub.......................................................361
MyLincoln Touch ™
General Information
.....................................362
Settings...........................................................376
Entertainment................................................395
Phone...............................................................418
Electric Vehicle Information.......................428
Information.....................................................434
Climate............................................................448
Navigation......................................................452
MyLincoln Touch ™ Troubleshooting
.........465
Accessories
Accessories....................................................474
Extended Service Plan (ESP)
Extended Service Plan (ESP).....................476
Scheduled Maintenance
General Maintenance Information...........479 Normal Scheduled Maintenance..............484
Special Operating Conditions Scheduled
Maintenance.............................................486
Scheduled Maintenance Record..............489
Appendices
End User License Agreement
..................500
Type Approvals.............................................525
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents

Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company, Ford of
Canada, and service and repair facilities may
access or share among them vehicle
diagnostic information received through a
direct connection to your vehicle when
diagnosing or servicing your vehicle.
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Engine Oil
If it lights with the engine running
or when you are driving, this
indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level. See Engine Oil Check (page 290).
Note: Do not resume your trip if it lights, even
if the oil level is correct. Have an authorized
dealer check the system immediately.
Fasten Safety Belt Lights and a chime sounds to
remind you to fasten your safety
belt. See Safety Belt Minder (page
39
).
Front Airbag Lights when you start your vehicle.
If it continues to flash or remains
on, it indicates a malfunction. Have
an authorized dealer check the system. Grade Assist
(If Equipped) Lights when you switch on the
grade assist function.
Heads Up Display
(If Equipped) A red beam of lights appears on
the windshield in certain instances
when using adaptive cruise control
and/or the collision warning system. To make
sure the display works, it will also appear
momentarily when you start your vehicle.
High Beam Lights when you switch on the
high-beam headlamps. Flashes
when you use the headlamp
flasher.
Hood Ajar Lights when the ignition is on and
the hood is not completely closed.Lane Keeping Aid
(If Equipped) Lights when you activate the lane
keeping system.
Low Fuel Level Lights when the fuel level is low or
the fuel tank is nearly empty.
Refuel as soon as possible.
Low Tire Pressure Warning Lights when your tire pressure is
low. If the lamp remains on with
the engine running or when
driving, check your tire pressure as soon as
possible.
To confirm the lamp is working, it will also
light momentarily when you switch on the
ignition. If it does not light when you switch
the ignition on, or it begins to flash at any
time, have an authorized dealer check the
system.
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Tire Pressure Monitoring System
Action
Message
Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure
Monitoring System (page 342).
LOW Tire Pressure
Displays when the tire pressure monitoring system is malfunctioning. If \
the warning stays on orcontinues to come on, contact your authorized dealer.
See Tire Pressure Monitoring System
(page 342).
Tire Pressure Monitor Fault
Displayed when a tire pressure sensor is malfunctioning, or your spare t\
ire is in use. For more
information on how the system operates under these conditions, See Tire Pressure Monitoring System
(page 342). If the warning stays on or continues to come on, contact your authorize\
d dealer as soon as possible.
Tire Pressure Sensor Fault
Traction Control Action
Message
Displays when the traction control system has been switched off or on.
See Using Traction
Control (page 200).
Traction Control Off / On
Displays when a spinout has occurred and your vehicle has activated the \
hazard warning flashers.
Spinout Detected Hazards Activated
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Information Displays

Why is the feature not available (line markings are gray) when I can s\
ee the lane markings on the road?
Camera blockage due to dirt, grime, fog, frost or water on the windshield
Driving too close to the vehicle in front of you
Transitioning between no lane markings to lane markings or vice versa
Standing water on the road
Faint lane markings (partial yellow lane markings on concrete roads)
Lane width too narrow or too wide
Camera not calibrated after a windshield replacement
Driving on tight roads or on uneven roads Why does the vehicle not come back toward the middle of the lane, as expected, in the Aid or Aid + Alert mode?
High cross winds
Large road crown
Rough roads, grooves, shoulder drop-offs
Heavy uneven loading of the vehicle or improper tire inflation pressure
If the tires have been exchanged (including snow tires), or the suspension has been modified
228
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Driving Aids

Extreme continuous steering may increase
the effort required for you to steer your
vehicle. This increased effort prevents
overheating and permanent damage to the
steering system. You do not lose the ability
to steer your vehicle manually. Typical
steering and driving maneuvers allow the
system to cool and return to normal
operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull. Adaptive Learning
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with the
brake system to help operate advanced
stability control and accident avoidance
systems. Additionally, whenever the battery
is disconnected or a new battery installed,
you must drive your vehicle a short distance
before the system relearns the strategy and
reactivates all systems.
PRE-COLLISION ASSIST
WARNINGS
This system is an extra driving aid. It
does not replace your attention and
judgment, or the need to apply the brakes.
This system does NOT automatically brake
your vehicle. If you fail to press the brake
pedal when necessary, you may collide with
another vehicle. WARNINGS
The Pre-Collision Assist system with
brake support cannot help prevent all
collisions. Do not rely on this system to
replace your judgment and the need to
maintain correct distance and speed. Note:
The system does not detect, warn or
respond to potential collisions with vehicles
to the rear or sides of your vehicle.
Note: The Pre-Collision Assist system is
active at speeds above approximately
5.0 mph (8 km/h). The system alerts you of certain collision
risks. The system's sensor detects your
vehicle's rapid approach to other vehicles
traveling in the same direction as your
vehicle.
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CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage. •
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or the
area in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance. To clean the windshield and wiper blades:
•
Clean the windshield with a non-abrasive
glass cleaner. When cleaning the interior
of the windshield, avoid getting any glass
cleaner on the instrument panel or door
panels. Wipe any glass cleaner off these
surfaces immediately.
• For windshields contaminated with tree
sap, chemicals, wax or bugs, clean the
entire windshield using steel wool (no
greater than 0000 grade) in a circular
motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Vehicle Care

Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling system
leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure. Miscellaneous
•
Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests.
• Check the exhaust for any foreign
material that may have collected during
storage.
• Check tire pressures and set tire inflation
per the Tire Label. •
Check brake pedal operation. Drive your
vehicle 15 ft (4.5 m) back and forth to
remove rust build-up.
• Check fluid levels (including coolant, oil
and gas) to make sure there are no leaks,
and fluids are at recommended levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have any
concerns or issues.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Vehicle Care