ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi
(112,654.08 km) (whichever comes first)
within the extended powertrain warranty
coverage period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.0 gal (7.5 L)
of gasoline or 5.0 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (161 km) of
the disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than
100 mi (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of
100 mi (161 km). Roadside Assistance includes up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (161 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
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WARNINGS
1. Make sure that you have the correct
tire and wheel size.
2. Lubricate the tire bead and wheel
bead seat area again.
3. Stand at a minimum of 12 feet (3.66
meters) away from the wheel and tire
assembly.
4. Use both eye and ear protection.
For a mounting pressure more than 20
psi (1.38 bar) greater than the maximum
pressure, a Ford dealer or other tire
service professional should do the
mounting.
Always inflate steel carcass tires with a
remote air fill with the person inflating
standing at a minimum of 12 feet (3.66
meters) away from the wheel and tire
assembly Important: Remember to replace the
wheel valve stems when the road tires
are replaced on your vehicle
It is recommended that the two front
tires or two rear tires generally be
replaced as a pair.
The tire pressure sensors mounted in
the wheels (originally installed on your
vehicle) are not designed to be used in
aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor Company
may affect the operation of your tire
pressure monitoring system.
If the TPMS indicator is flashing, your
TPMS is malfunctioning. Your
replacement tire might be incompatible
with your TPMS, or some component of
the TPMS may be damaged. Safety Practices WARNINGS
If your vehicle is stuck in snow,
mud or sand, do not rapidly spin
the tires; spinning the tires can tear the
tire and cause an explosion. A tire can
explode in as little as three to five
seconds. Do not spin the wheels at over 35
mph (56 km/h). The tires may fail
and injure a passenger or bystander. Driving habits have a great deal to do
with your tire mileage and safety.
•
Observe posted speed limits.
• Avoid fast starts, stops and turns.
• Avoid potholes and objects on the
road.
• Do not run over curbs or hit the tire
against a curb when parking.
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To make adjustments using the touchscreen, select:
Action and Description
Menu Item
Press the settings icon.
Settings
Vehicle
Ambient Lighting
• You can then touch the desired color.
• Use the scroll bar to increase or decrease the intensity.
• To switch the feature on or off, press the power button.
Vehicle Health Report (If Equipped, US Only)
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Press the settings icon.
Settings
Vehicle
Vehicle Health
Turn on and off and set the mileage interval at which you would like to receive the reports. Press
the ? for more information on these selections.
Automatic Reminders
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Action and Description
Menu Item
Mileage Interval (Miles) To run the vehicle health report immediately.
Run Vehicle Health Report Now
You can find more information on Vehicle Health Report in this chapter.
Camera Settings
This menu allows you to access settings for
your rear view camera. See Parking Aids
(page 204). To make adjustments using the touchscreen, select:
Action and Description
Menu Item
Press the settings icon.
Settings
Vehicle
Camera Settings
Then select from the following:
Enhanced Park Aids
Rear Camera Delay
You can find more information on the rear view camera system in another c\
hapter.
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911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phones(s) previously paired or
connected to the system are thrown from
the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose
to emergency services that your vehicle has
been in a crash involving the deployment of
an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of electronically
or verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose this
information, do not turn the feature on. Vehicle Health Report WARNING
Always follow scheduled maintenance
instructions, regularly inspect your
vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report
supplements, but cannot replace, normal
maintenance and vehicle inspection. Vehicle
Health Report only monitors certain systems
electronically monitored by your vehicle and
will not monitor or report the status of any
other system, (such as brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage and serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There is
no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note:
This feature may not function properly
if you have enabled caller ID blocking on
your cellular phone. Before running a report,
review the Vehicle Health Report Privacy
Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your account
at www.SYNCMyRide.com to view your
report. You can also choose for SYNC to
remind you automatically to run reports at
specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
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You can also select the following options:
Description
Menu Items
Switches between
full map, street list
and exit view in
route guidance.
View
Displays a pop-up
box that allows
direct access to
navigation settings.
Menu Press the speaker button on the
map to mute route guidance. When
the light on the button illuminates,
the feature is on. The speaker button
appears on the map only when route
guidance is active. Re-center the map by pressing this
icon whenever you scroll the map
away from your vehicle
’s current
location. Auto Zoom
Press the green bar to access map mode,
then select the + or - zoom button to bring
up the zoom level and Auto buttons on the
touchscreen. When you press
Auto, Auto
Zoom turns on and Auto displays in the
bottom left corner of the screen in the map
scale. The map zoom level then synchronizes
with vehicle speed. The slower your vehicle
is traveling, the farther the map zooms in;
the faster your vehicle is traveling, the farther
the map zooms out. To switch off the feature,
just press the
+ or - button again.
In 3D mode, rotate the map view by swiping
your finger across the shaded bar with the
arrows.
The ETA box under the zoom buttons
appears when a route is active and displays
the distance and time to your destination. If
the button is pressed, a pop up appears with
the destination listed (and waypoint if
applicable) along with mileage and time to
destination. You may also select to have
either the estimated time to reach your
destination or your estimated arrival time. Map Icons Vehicle mark
shows the current
location of your vehicle. It stays in
the center of the map display,
except when in scroll mode. Scroll cursor
allows you to scroll the
map; the fixed icon is in the center
of the screen. The map position
closest to the cursor is in a window on the
top center part of the screen. Address book entry default icon(s)
indicates the location on the map of
an address book entry. This is the
default symbol shown after the entry has
been stored to the Address Book by any
method other than the map. You can select
from any of the 22 icons available. You can
use each icon more than once. Home
indicates the location on the
map currently stored as the home
position. You can only save one
address from the Address Book as
your Home entry. You cannot change this
icon.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit our
online store at:
Web Address
www.Accessories.Lincoln.com
You can also visit: Web Address
www.LincolnCanada.com
Lincoln Accessories are available for your
vehicle through an authorized Lincoln dealer.
Lincoln Motor Company will repair or replace
any properly authorized dealer-installed
Lincoln accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories. Lincoln Motor Company will warrant your
Lincoln accessory through the warranty that
provides the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details and
a copy of the warranty.
Exterior style
• Bumper protectors.
• Side-window deflectors.
• Wheels.
Interior style
• All-weather floor mats.
• Premium carpeted floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup (smoker's packages).
• Cargo area protector.
• Cargo net. •
Cargo organizer.
• Roof racks and carriers*.
Peace of mind
• Car cover*.
• Remote start.
• Vehicle security system.
• Wheel locks.
*Lincoln Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Lincoln Licensed
Accessories, and does not design or test
these accessories to Lincoln Motor Company
engineering requirements. Contact an
authorized Lincoln dealer for the
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Your vehicle is equipped with an information
display, which indicates the proper oil
change interval. This interval may be up to
one year or 10000 miles (16000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles (800
kilometers) of the
ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED message
appearing. Make sure you reset the oil
monitoring system after each oil change.
See
Engine Oil Check (page 290).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil change
intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
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