2016 LINCOLN MKZ HYBRID Air condition motor

Cleaning Leather Seats................................311
Repairing Minor Paint Damage...................311
Cleaning the Alloy Wheels...........................311
Vehicle Storage
.............................................312
Wheels and Tires
Temporary Mobility Kit.................................314
Tire Care.........................................................327
Using Summer Tires
.....................................341
Using Snow Chains
......................................342
Tire Pressure Monitoring System.............342
Technical Specifications..............................347
Capacities and Specifications
Engine Specifications
..................................349
Motorcraft Parts
............................................350
Vehicle Identification Number...................351
Vehicle Certification Label..........................351
Transmission Code Designation..............352
Capacities and Specifications...................353
Audio System
General Information.....................................358 Audio Unit -
Vehicles With: Premium AM/
FM/CD.........................................................359
Media Hub.......................................................361
MyLincoln Touch ™
General Information
.....................................362
Settings...........................................................376
Entertainment................................................395
Phone...............................................................418
Electric Vehicle Information.......................428
Information.....................................................434
Climate............................................................448
Navigation......................................................452
MyLincoln Touch ™ Troubleshooting
.........465
Accessories
Accessories....................................................474
Extended Service Plan (ESP)
Extended Service Plan (ESP).....................476
Scheduled Maintenance
General Maintenance Information...........479 Normal Scheduled Maintenance..............484
Special Operating Conditions Scheduled
Maintenance.............................................486
Scheduled Maintenance Record..............489
Appendices
End User License Agreement
..................500
Type Approvals.............................................525
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Additionally, when your vehicle is in for
service or repair, Ford Motor Company, Ford
of Canada, and service and repair facilities
may access or share among them data for
vehicle improvement purposes. For U.S. only
(if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that
certain diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic information
may be used for any purpose. See
MyLincoln Touch ™ (page 362).
Event Data Recording
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle ’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The event data recorder in this vehicle is
designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded (see limitations
regarding 911 Assist and Traffic, directions
and Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event data
recorder. Ford Motor Company and Ford
of Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order or
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where required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
Note:
Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other details
about the vehicle or crash or personal
information about the occupants to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. See
MyLincoln Touch™ (page 362). Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicle
’s current location, travel
direction, and speed (“vehicle travel
information ”), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See
MyLincoln Touch ™ (page 362).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm. 11
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Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate these parts deliver the intended
level of protection as a whole system. A great
way to know for sure you are getting this
level of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Ford Warranty. For additional
information, refer to the terms and conditions
of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
and what is not covered by your vehicle
’s
New Vehicle Limited Warranty, refer to the
Warranty Manual that is provided to you
along with your Owner’ s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific warnings
and instructions could result in
personal injury. See Supplementary
Restraints System (page 44). Front seat mounted rear-facing child
or infant seats should
NEVER be
placed in front of an active passenger airbag. MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others
’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when
using mobile communications equipment to
avoid negating these benefits. Mobile
communication equipment includes, but is
not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
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Keep a record for at least one month and
record the type of driving (city or highway).
This provides an accurate estimate of the
vehicle
’s fuel economy under current driving
conditions. Additionally, keeping records
during summer and winter show how
temperature impacts fuel economy. In
general, lower temperatures mean lower fuel
economy.
EMISSION CONTROL SYSTEM WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the engine
compartment and exhaust system, which can
start a fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If you smell
exhaust fumes inside your vehicle, have your
dealer inspect your vehicle immediately. Do
not drive if you smell exhaust fumes. Your vehicle is equipped with various
emission control components and a catalytic
converter that will enable your vehicle to
comply with applicable exhaust emission
standards. To make sure that the catalytic
converter and other emission control
components continue to work properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system.
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of components
affecting emission control, such non-Ford
parts should be the equivalent to genuine
Ford Motor Company parts in performance
and durability. Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle
’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement
Please consult your warranty information for
complete details.
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If the transmission is in reverse (R), the front
sensing system provides audio warnings
when your vehicle is moving and the
detected obstacle is stationary or moving
towards your vehicle.
If the transmission is in drive (D) or any other
forward gear (for example, low (L), sport (S)
or any forward gear in a manual
transmission), the front sensing system
provides audio warnings when your vehicle
is moving below a speed of 7 mph (12 km/h)
and an obstacle is located inside the
detection area.
ACTIVE PARK ASSIST (If Equipped)
WARNING
Designed to be a supplementary park
aid, this system may not work in all
conditions. This system cannot replace the
driver’ s attention and judgment. The driver
is responsible for avoiding hazards and
maintaining a safe distance and speed, even
when the system is in use. Note:
The driver is always responsible for
controlling the vehicle, supervising the
system and intervening if required.
The system detects an available parallel
parking space and automatically steers your
vehicle into the space (hands-free) while you
control the accelerator, gearshift and brakes.
The system visually and audibly instructs you
to park your vehicle.
The system may not function correctly if
something passes between the front bumper
and the parking space (a pedestrian or
cyclist) or if the edge of the neighboring
parked vehicle is high off the ground (for
example, a bus, tow truck or flatbed truck).
Note: The blindspot information system does
not detect traffic alongside or behind your
vehicle during a park assist maneuver.
Note: The sensors may not detect objects
in heavy rain or other conditions that cause
disruptive reflections.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves
or cause ultrasonic interference (motorcycle
exhaust, truck air brakes or horns). Do not use the system if:
•
You have attached a foreign object (bike
rack or trailer) to the front or rear of your
vehicle or attached close to the sensors.
• You have attached an overhanging
object (surfboard) to the roof.
• The front bumper or side sensors are
damaged or obstructed by a foreign
object (front bumper cover).
• A mini-spare tire is in use.
Using Active Park Assist Press the button located on the
center console near the gearshift
lever or the right side of the center
stack.
The touchscreen displays a message and a
corresponding graphic to indicate it is
searching for a parking space. Use the
direction indicator to indicate which side of
your vehicle you want the system to search.
Note: If the direction indicator is not on, the
system automatically searches on your
vehicle's passenger side.
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(If Equipped)E146186

TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies, car-hauling
trailer, or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground,
regardless of the powertrain/transmission
configuration) under the following conditions:
•
The vehicle is facing forward so that it is
towed in a forward direction.
• The transmission gear shift lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position N, it may need to be overridden.
See Automatic Transmission (page 190).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers). Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 141).
Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
Your vehicle can be towed with all four
wheels on the ground using the Neutral Tow
feature, or with all four wheels off the ground
using a vehicle transport trailer. If you are
using a vehicle transport trailer, follow the
instruction specified by the equipment
provider.
Neutral Tow
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake. •
Place the vehicle in Neutral Tow mode
by doing the following:
•Put the ignition in accessory mode
(ignition on, engine off ). See Keyless
Starting (page 166).
• Select Neutral Tow in the information
display.
• When prompted by the information
display, press the brake pedal and
select Neutral on the transmission.
Make sure the parking brake is off. If
done successfully,
Neutral Tow
Engaged appears in the display.
• Shut the ignition off.
See Keyless
Starting (page 166). If the process is
completed successfully, the N on the
transmission slowly blinks and
"Neutral tow engaged" appears in the
information display.
• Do not exceed 70 mph (113 km/h).
• Start the engine and allow it to run for
one minute at the beginning of each day.
With the engine running and your foot
on the brake, shift into position
D and
then into position R before shifting back
into position
N.
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2. Four or more repair attempts are made
on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, youmay participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
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