Anti-Theft Alarm..............................................78
Steering Wheel
Adjusting the Steering Wheel.....................80
Audio Control....................................................81
Voice Control...................................................82
Cruise Control.................................................82
Information Display Control
.........................82
Heated Steering Wheel.................................83
Wipers and Washers
Windshield Wipers
..........................................84
Autowipers.......................................................85
Windshield Washers
......................................86
Lighting
Lighting Control
...............................................87
Autolamps.........................................................87
Instrument Lighting Dimmer........................88
Headlamp Exit Delay.....................................89
Daytime Running Lamps...............................89
Automatic High Beam Control
....................90
Adaptive Headlamps......................................91 Direction Indicators
........................................92
Welcome Lighting...........................................93
Interior Lamps
..................................................93
Ambient Lighting
.............................................94
Windows and Mirrors
Power Windows
..............................................95
Global Opening and Closing.......................96
Exterior Mirrors
................................................96
Interior Mirror
...................................................98
Sun Visors
.........................................................99
Sun Shades
......................................................99
Moonroof.........................................................100
Instrument Cluster
Gauges............................................................102
Warning Lamps and Indicators..................105
Audible Warnings and Indicators
..............109
Information Displays
General Information
.......................................110
Information Messages..................................121 Climate Control
Automatic Climate Control...........................141
Hints on Controlling the Interior
Climate.........................................................143
Heated Windows and Mirrors....................144
Cabin Air Filter...............................................144
Remote Start...................................................144
Seats
Sitting in the Correct Position....................146
Head Restraints
.............................................146
Power Seats....................................................148
Memory Function
...........................................151
Rear Seats
.......................................................153
Heated Seats..................................................154
Climate Controlled Seats
............................155
Rear Seat Armrest
.........................................156
Universal Garage Door Opener
Universal Garage Door Opener................158
Auxiliary Power Points
Auxiliary Power Points.................................163
2
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents
Towing
Towing a Trailer.............................................249
Transporting the Vehicle............................249
Towing the Vehicle on Four Wheels.......250
Driving Hints
Breaking-In......................................................251
Economical Driving
.......................................251
Driving Through Water
................................251
Floor Mats
......................................................252
Roadside Emergencies
Roadside Assistance
...................................254
Hazard Warning Flashers
...........................255
Fuel Shutoff...................................................255
Jump Starting the Vehicle
..........................256
Collision, Damage or Fire Event...............259
Post-Crash Alert System.............................261
Customer Assistance
Getting the Services You Need
................262
In California (U.S. Only)...............................263 The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................264
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................265
Getting Assistance Outside the U.S. and Canada
.......................................................265
Ordering Additional Owner's Literature....................................................267
Reporting Safety Defects (U.S. Only).......267
Reporting Safety Defects (Canada Only)............................................................268
Fuses
Fuse Specification Chart
............................269
Changing a Fuse..........................................286
Maintenance
General Information
.....................................287
Opening and Closing the Hood...............287
Under Hood Overview................................288
Engine Oil Dipstick......................................290
Engine Oil Check.........................................290
Oil Change Indicator Reset........................291
Engine Coolant Check.................................291 Automatic Transmission Fluid Check......296
Brake Fluid Check.......................................296
Washer Fluid Check.....................................297
Fuel Filter........................................................297
Changing the 12V Battery..........................297
Checking the Wiper Blades.......................299
Changing the Wiper Blades......................299
Adjusting the Headlamps..........................300
Changing a Bulb
............................................301
Bulb Specification Chart
..............................301
Changing the Engine Air Filter.................304
Vehicle Care
General Information
.....................................305
Cleaning Products
.......................................305
Cleaning the Exterior..................................305
Waxing............................................................306
Cleaning the Engine
....................................307
Cleaning the Windows and Wiper Blades.........................................................307
Cleaning the Interior....................................308
Cleaning the Instrument Panel and Instrument Cluster Lens..........................310
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time to get
to know your vehicle by reading this manual.
The more that you know about it, the greater
the safety and pleasure you will get from
driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to your
vehicle.
Note: Some of the illustrations in this manual
may show features as used in different
models, so may appear different to you on
your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling your
vehicle. It is an integral part of the vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side
A
Left-hand side
B
Protecting the Environment
You must play your part in protecting the
environment. Correct vehicle usage and the
authorized disposal of waste, cleaning and
lubrication materials are significant steps
toward this aim.
SYMBOLS GLOSSARY
These are some of the symbols you may see
on your vehicle.
7
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing IntroductionE154903
PROTECTING THE ENVIRONMENT
You must play your part in protecting the
environment. Correct vehicle usage and the
authorized disposal of waste, cleaning and
lubrication materials are significant steps
toward this aim.
15
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Environment
the child is added to the child restraint.
It also helps to achieve the proper
snugness of the child seat to your
vehicle. Sometimes, a slight lean toward
the buckle will provide extra help to
remove remaining slack from the belt.
9. Attach the tether strap (if the child seat is equipped). 10. Before placing the child in the seat,
forcibly move the seat forward and back
to make sure the seat is securely held
in place. To check this, grab the seat at
the belt path and attempt to move it
side to side and forward and back.
There should be no more than 1 inch
(2.5 centimeters) of movement for
proper installation.
Ford recommends checking with a NHTSA
Certified Child Passenger Safety Technician
to make certain the child restraint is properly
installed. In Canada, check with your local
St. John Ambulance office for referral to a
Certified Passenger Seat Technician. Inflatable safety belts 1. Position the child safety seat in a seat
with a combination lap and shoulder belt. 21
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Child SafetyE142534 E142528 E146522
Note:
The lock-off device on some child
restraints may not accommodate the
shoulder portion of the inflatable safety belt.
Follow all instructions provided by the
manufacturer of the child restraint regarding
the necessary and proper use of the lock-off
device. In some instances, these devices
have been provided only for use in vehicles
with safety belt systems that would otherwise
require a locking clip.
6. Allow the belt to retract to remove slack.
The belt will click as it retracts to indicate
it is in the automatic locking mode.
7. Try to pull the belt out of the retractor to
make sure the retractor is in the
automatic locking mode (you should not
be able to pull more belt out). If the
retractor is not locked, unbuckle the belt
and repeat Steps 5 and 6. 8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling down on the lap belt in order to
force slack from the belt. This is
necessary to remove the remaining slack
that will exist once the extra weight of
the child is added to the child restraint.
It also helps to achieve the proper
snugness of the child seat to your
vehicle. Sometimes, a slight lean toward
the buckle will additionally help to
remove remaining slack from the belt.
9. Attach the tether strap (if the child seat is equipped). 10. Before placing the child in the seat,
forcibly move the seat forward and back
to make sure the seat is securely held
in place. To check this, grab the seat at
the belt path and attempt to move it
side to side and forward and back.
There should be no more than 1 inch
(2.5 centimeters) of movement for
proper installation.
Ford recommends checking with a NHTSA
Certified Child Passenger Safety Technician
to make certain the child restraint is properly
installed. In Canada, check with your local
St. John Ambulance office for referral to a
Certified Passenger Seat Technician.
23
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Child SafetyE146525 E142534
WARNINGS
Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot protect the
child from injury in a crash, which may result
in serious injury or death. Never use pillows, books, or towels to
boost a child. They can slide around
and increase the likelihood of injury or death
in a crash. WARNINGS
Always restrain an unoccupied child
seat or booster seat. These objects
may become projectiles in a crash or sudden
stop, which may increase the risk of serious
injury. WARNINGS
Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it reduces the
protection for the upper part of the body and
may increase the risk of injury or death in a
crash. To avoid risk of injury, do not leave
children or pets unattended in your
vehicle. 30
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Child Safety
The design and development of the side
curtain airbags included recommended
testing procedures that were developed by
a group of automotive safety experts known
as the Side Airbag Technical Working Group.
These recommended testing procedures
help reduce the risk of injuries related to the
deployment of side curtain airbags.
CRASH SENSORS AND AIRBAG
INDICATOR
WARNING
Modifying or adding equipment to the
front end of the vehicle (including
frame, bumper, front end body structure and
tow hooks) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify the front end of the
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the front safety belt pretensioners, driver
airbag, passenger airbag, knee airbag(s), seat
mounted side airbags, side curtain airbags
and optional rear inflatable safety belts.
Based on the type of crash (frontal impact or
side impact), the restraints control module
will deploy the appropriate safety devices.
The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or by a backup tone if the warning
light is not working. Routine maintenance of
the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.•
The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to deploy
a safety device.
52
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Supplementary Restraints System