Vehicles Sold In Canada: Getting
Roadside Assistance
Canadian clients who require roadside
assistance, call 1-800-387-9333.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered services
in Canada or the continental United States.
Coverage extends to vehicles that use public,
non-seasonal, annually traveled roadways.
Roadside Assistance coverage does not
extend to vehicles involved in cross-country
driving, logging, autocross and any other
form of off-road use. Well maintained roads
and surfaces help ensure safe travel for the
Supplier, and allow their representatives to
perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to the
dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm if
you are eligible for additional coverage
before you authorize or pay for the service.
Call the Lincoln Roadside Assistance at
1-800-387-9333 for additional information.
Vehicles Sold In Canada: Using
Roadside Assistance
Canadian Roadside coverage and benefits
may differ from the United States coverage.
Please refer to your warranty information or
visit our website at www.lincolncanada.com
for information on Canadian services and
benefits.
Canadian clients who need to obtain
roadside information, call 1-800-387-9333 or
visit our website at www.lincolncanada.com.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not running,
the battery will lose charge. There may be
insufficient power to restart your vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other motorists.
• Press the button to turn on the hazard
warning function, and the front and rear
direction indicators will flash.
• Press the button again to turn them off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious injury.
Ford Motor Company recommends that the
fuel system be inspected by an authorized
dealer after any collision. In the event of a moderate to severe
collision, this vehicle has a fuel pump shut-off
feature that stops the flow of fuel to the
engine. Not every impact will cause a
shut-off.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Roadside Emergencies
Protected components
Fuse amp rating
Fuse or relay number
Not used (spare).
5A 2
11
Climate control.
7.5A 2
12
Gear shift.
Steering wheel column.
7.5A 2
13
Instrument cluster.
Datalink logic.
Battery electronic control module.
10A 2
14
Datalink/Gateway module.
10A 2
15
Decklid release.
15A 1
16
Child lock.
Tracking and blocking module.
5A 2
17
Ignition.
5A 2
18
Push button start/stop.
Passenger airbag disabled indicator, Transmission range.
7.5A 2
19
Adaptive headlamps.
7.5A 2
20
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuses
When a low voltage battery replacement is
necessary, see an authorized dealer to
replace the low voltage battery with a Ford
recommended replacement low voltage
battery that matches the electrical
requirements of the vehicle
To ensure proper operation of the battery
management system (BMS), do not allow a
technician to connect any electrical device
ground connection directly to the low voltage
battery negative post. A connection at the
low voltage battery negative post can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note:
If a person adds electrical or electronic
accessories or components to the vehicle,
the accessories or components may
adversely affect the low voltage battery
performance and durability and may also
affect the performance of other electrical
systems in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also, make
certain the battery cables are always tightly
fastened to the battery terminals. If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required, the
battery should only be replaced with a Ford
recommended replacement battery that
matches the electrical requirements of the
vehicle.
Because your vehicle
’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the low voltage battery. Some
engine computer settings, like the idle trim
and fuel trim strategy, optimize the
driveability and performance of the engine.
Some other computer settings, like the clock
and radio station presets, are also maintained
in memory by power from the low voltage
battery. When a technician disconnects and
connects the low voltage battery, these
settings are erased. Note:
Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
Complete the following procedure in order
to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 358). Reset the power windows
bounce-back feature. See Windows and
Mirrors (page 95). Reset the radio station
presets.
See Audio System (page 358).
6. Allow the engine to idle for at least one minute. If the engine turns off, step on
the accelerator to start the engine.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Maintenance
What to do when a Tire Is Punctured
A tire puncture within the tire tread area can
be repaired in two stages with the kit.
•
In the first stage, the tire will be reinflated
with a sealing compound and air. After
the tire has been reinflated, you will need
to drive the vehicle a short distance 4 mi
(6 km) to distribute the sealant in the tire.
• In the second stage, you will need to
check the tire pressure and adjust, if
necessary, to the vehicle tire inflation
pressure.
First Stage: Reinflating the Tire with
Sealing Compound and Air WARNINGS
Do not stand directly over the kit while
inflating the tire. If you notice any
unusual bulges or deformations in the tire
sidewall during inflation, stop and call
roadside assistance. If the tire does not inflate to the
recommended tire pressure within 15
minutes, stop and call roadside assistance. Preparation: Park the vehicle in a safe, level
and secure area, away from moving traffic.
Turn the hazard lights on. Apply the parking
brake and turn the engine off. Inspect the
flat tire for visible damage.
Sealant compound contains latex. To avoid
any allergic reactions, use the non-latex
gloves located in the accessory box on the
underside of the kit housing.
Do not remove any foreign object that has
pierced the tire. If a puncture is located in
the tire sidewall, stop and call roadside
assistance.
1.
Remove the valve cap from the tire valve.
2. Unwrap the clear tube from the compressor housing.
3. Remove the tube cap and fasten the metal connector of the tube to the tire
valve, turning clockwise. Make sure the
connection is tightly fastened. 4. Plug the power cable into the 12-volt
power point in the vehicle.
5. Remove the warning sticker found on the
canister and place it on the top of the
instrument panel or the center of the
dash.
6. Start the vehicle only if the vehicle is outdoors or in a well-ventilated area.
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WARNINGS
1. Make sure that you have the correct
tire and wheel size.
2. Lubricate the tire bead and wheel
bead seat area again.
3. Stand at a minimum of 12 feet (3.66
meters) away from the wheel and tire
assembly.
4. Use both eye and ear protection.
For a mounting pressure more than 20
psi (1.38 bar) greater than the maximum
pressure, a Ford dealer or other tire
service professional should do the
mounting.
Always inflate steel carcass tires with a
remote air fill with the person inflating
standing at a minimum of 12 feet (3.66
meters) away from the wheel and tire
assembly Important: Remember to replace the
wheel valve stems when the road tires
are replaced on your vehicle
It is recommended that the two front
tires or two rear tires generally be
replaced as a pair.
The tire pressure sensors mounted in
the wheels (originally installed on your
vehicle) are not designed to be used in
aftermarket wheels.
The use of wheels or tires not
recommended by Ford Motor Company
may affect the operation of your tire
pressure monitoring system.
If the TPMS indicator is flashing, your
TPMS is malfunctioning. Your
replacement tire might be incompatible
with your TPMS, or some component of
the TPMS may be damaged. Safety Practices WARNINGS
If your vehicle is stuck in snow,
mud or sand, do not rapidly spin
the tires; spinning the tires can tear the
tire and cause an explosion. A tire can
explode in as little as three to five
seconds. Do not spin the wheels at over 35
mph (56 km/h). The tires may fail
and injure a passenger or bystander. Driving habits have a great deal to do
with your tire mileage and safety.
•
Observe posted speed limits.
• Avoid fast starts, stops and turns.
• Avoid potholes and objects on the
road.
• Do not run over curbs or hit the tire
against a curb when parking.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Wheels and Tires
Safety Precautions........................................177
Scheduled Maintenance Record..............489
Scheduled Maintenance
.............................479
Seats.................................................................146
Security..............................................................77
Settings...........................................................376 Clock......................................................................376
Display...................................................................377
Settings.................................................................383
Sound....................................................................379
Vehicle..................................................................380
Side Airbags
.....................................................49
Side Curtain Airbags......................................50
Sitting in the Correct Position....................146
Snow Chains See: Using Snow Chains..................................342
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................486
Exceptions............................................................488
Speed Control See: Cruise Control.............................................214
Stability Control
............................................202
Principle of Operation.......................................202 Starting a Gasoline Engine
.........................167
Automatic Shutdown..........................................168
Fast Restart...........................................................168
Guarding Against Exhaust Fumes..................169
Important Ventilating Information...................169
Switching Off the Vehicle When It Is
Moving...............................................................169
Switching Off the Vehicle When It Is Stationary..........................................................169
Starting and Stopping the Engine
.............166
General Information............................................166
Steering ...........................................................
234
Electric Power Steering....................................234
Steering Wheel
................................................80
Storage Compartments...............................165
Sunroof See: Moonroof.....................................................100
Sun Shades
......................................................99
Sun Visors.........................................................99
Illuminated Vanity Mirror.....................................99
Supplementary Restraints System
.............44
Principle of Operation..........................................44
Symbols Glossary
..............................................7
T
Technical Specifications See: Capacities and Specifications...............349 Temporary Mobility Kit.................................314
First Stage: Reinflating the Tire with Sealing
Compound and Air.........................................316
General Information............................................314
Second Stage: Checking Tire Pressure.........
317
Tips for Use of the Kit.........................................315
Type 1......................................................................314
Type 2...................................................................320
What to do after the Tire has been Sealed................................................................318
What to do when a Tire Is Punctured............316
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
..........................264
Tire Care.........................................................327 Glossary of Tire Terminology..........................329
Information About Uniform Tire Quality
Grading.............................................................327
Information Contained on the Tire Sidewall............................................................330
Temperature A B C............................................328
Traction AA A B C...............................................328
Treadwear............................................................328
Tire Inflation When Punctured See: Temporary Mobility Kit..............................314
537
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index